The automation of this tool and ability to integrate directly into Salesforce Review collected by and hosted on G2.com.
This tool requires some training to get used to Review collected by and hosted on G2.com.
I like that I have one portal to do many things. The one-stop-shop solution coupled with the reporting capabilities, allows me to streamline my workflow. The training and continued support is fantastic. The whole team makes you feel like a partner from the start. Review collected by and hosted on G2.com.
It is a significant amount of work up front, but that is expected for this kind of all-encompassing solution. It is easy to grow impatient with the progress, but you know in the long run it will work out well. Review collected by and hosted on G2.com.
How sales and marketing are in one system. Easy to track prospects and leads Review collected by and hosted on G2.com.
I wish creating emails was a little more user-friendly Review collected by and hosted on G2.com.
The staff at Lead Liaison are great and they are always looking to help out so that you can get the best out of their system. Especially during the first 3 months when they get 1 person to look after you. Review collected by and hosted on G2.com.
Sadly the data is bad. Real bad. We were poached from a competitor where we were getting 2600% ROI. This was a bad business decision on our part. Lead Liaison promised the same level of visitor identification with many more extra features but it never stacked up. After 12 months we actually did not see a return on investment greater than the original investment. Conversely the competitor has seen a 1700% ROI just in month 1 upon returning to them. Review collected by and hosted on G2.com.
It’s unfortunate James has left this review as we understand it reflects poorly on our business. However, this is an excellent opportunity to address this from Lead Liaison’s side and emphasize our willingness to help James and other companies similar to his. Our commitment to providing the best software, support, and building long lasting partnerships is unwavered and this case with is no different. James and his company, Tablet Technologies, made a contractual commitment to use Lead Liaison as their partner for sales and marketing software. As a result, we made a commitment to support him 110% along the way, as we do with all of our clients. Despite multiple attempts to work with Tablet Technologies and navigate the changes in their organizational structure, James grew frustrated with his decision and wanted to break his commitment. Understandably, he was unable to do so. It’s important to note this was not the first time James wanted to change his commitment with us mid-stream.
We take pride in supporting our clients and feel honored to have such great reviews about our company and our software. It should be noted that James’ colleague left positive feedback about Lead Liaison on this same review site approximately three (3) months prior to James’ review.
We provided many hours of 1:1 live training, during their onboarding period and well beyond. We provided access to our learning platform where the client could get certified on Lead Liaison. We also provided our standard consultations from one of our Team Leads during the course of the relationship. Through our regular check-ins there was no mention of on-going dissatisfaction with our Service or results. This was despite our repeated suggestions to implement strategic and tactical methods that are proven to drive sales.
In response to James’ data reference, James’ ROI concerns are unfounded and certainly subjective. We asked them to show areas in which other tools were tracking specific results that turned into business, but they would not supply such data. Lead Liaison readily concedes that our software is not magical, and if you do not use it in your sales and marketing process, it will not yield results.
Lead Liaison believes in commitment and integrity. We expect the same from our business partners. Unfortunately, there will always be that 1% of people that do not share those values.
We encourage readers to look through our other reviews, which will show our level of commitment to our clients and our solutions. We take pride in our business, and we love our customers!
Salesforce integration as good as it gets down to individual fields and how they sync. Support was the best, nothing too mch trouble and all questions answered very fast, during the 12 months I used Lead Liaison I also saw a lot of updates and improvements based on feedback. Not just a standard MA, includes capabiliies to include DM and also source content which was how I initially found Lead Liaison. Review collected by and hosted on G2.com.
Nothing, for the requirements we had it was a great fit. Review collected by and hosted on G2.com.
I like how it integrates with Salesforce and the support offered by the Lead Liaison Team. Review collected by and hosted on G2.com.
i dislike the text messaging feature, it is limited and a regular user is unable to set this up, someone with a more technological background would need to set this up. Review collected by and hosted on G2.com.
Knowing that Lead Liaison will support our company from start to finish and provide training every step of the way has been a life saver. We will soon be self sufficient when it comes to setting up our various trade show and company related form template, connecting leads captured to Sales Force and making sure all business cards are transcribed for our European counterparts. What I like most is their flexibility and willingness to support us during an event and make updates on the fly when needed. Review collected by and hosted on G2.com.
There really isn't anything I dislike. Lead Liaison has made a number of product enhancements to meet our needs. Review collected by and hosted on G2.com.
Lead Liaison made the time to make sure our team was able to learn the software and use it effectively. They are always reachable whenever we find ourselves stuck. Review collected by and hosted on G2.com.
I haven't come across an issue that their support couldn't assist in. Review collected by and hosted on G2.com.
With Lead Liaison, we are able to frame conversations with prospects in a much more focused way. The email automation allows us to accomplish more at a lower cost, than if done manually. It lends for continuous improvement by allowing us to track and measure the results of our campaigns and then make make necessary adjustments, in near real-time. Review collected by and hosted on G2.com.
There are no aspects to date, that I dislike about Lead Liaison. Review collected by and hosted on G2.com.
user friendly, powerful features, cost effective platform, responsive support and innovation Review collected by and hosted on G2.com.
Nothing signficant. We have identified some areas of development, many of these have already been implemented and and I am confident that others are in the programme. Review collected by and hosted on G2.com.
Pricing provided by Lead Liaison.
