Motion.io has completely streamlined how we manage client projects and communication. We use it to organize bookkeeping, tax, and marketing workflows for dozens of small businesses, and it’s made client collaboration so much easier. The interface is clean, clients love how simple it is to upload files and track tasks, and automations help keep projects on schedule without endless follow-up emails. Their support team is incredibly responsive and open to feedback, which makes the experience even better. Review collected by and hosted on G2.com.

There’s very little to dislike — the platform is still growing, so a few areas like template flexibility and deeper integration options (QuickBooks, Google Drive, etc.) could be expanded. But the team is actively improving and releases updates frequently, so it’s clear they’re listening to user feedback. Review collected by and hosted on G2.com.

Ease of Use, Friendly Customer Service & Understanding Client Needs Review collected by and hosted on G2.com.

If I had to dislike something it would be that I can't change the name of tasks and projects. The way I interact with my clients being able to customize those fields would be cool but the platform is just hardwired that way, I get it. Review collected by and hosted on G2.com.

I love the simplicity and ease of use of LaunchBay. The task creation and workflow features are particularly valuable to me, and I found the initial setup very easy. Review collected by and hosted on G2.com.

Nothing all good Review collected by and hosted on G2.com.

The upside of motion is that it serves as a project management tool with a built-in data collection facility, making it easier and more efficient to collect data from clients and advance the project. The software is very easy to implement, and the customer support is excellent. We use this software all day, every day, to manage our clients and their projects. Review collected by and hosted on G2.com.

Lacks some useful features at the lower level that are free with other software, such as ClickUp, mainly time tracking, which should be a basic requirement. Motion has introduced it at the highest subscription level. Visibility can sometimes be a little difficult, being an all black on white platform, adding some colour coding would make life much easier. Review collected by and hosted on G2.com.

It’s a great platform, with plenty of helpful ways to manage projects for my clients, create tasks, and handle more of the day-to-day work in one place. Review collected by and hosted on G2.com.

There’s a learning curve involved and it can be a bit tricky while learning the ropes. Review collected by and hosted on G2.com.

It has given my company a much cleaner and professional on boarding process and cuts down on email and missed messages Review collected by and hosted on G2.com.

It is has a lot of features that I have not yet implemented so I would say it is a bit confusing at first Review collected by and hosted on G2.com.

I like that LaunchBay is easy to use for myself as well as my clients. There's not a lot of learning curve for them, so that's great. It's really helpful to keep things organized, and I appreciate being able to reuse my project templates across different projects. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

Provides an easy way to grab documents from our clients. Review collected by and hosted on G2.com.

When clients are able to mark tasks complete and they cannot upload documents unless we mark that the task is incomplete. Review collected by and hosted on G2.com.

The help with setup and the simplicity for our clients Review collected by and hosted on G2.com.

Some of it is a little glitchy but otherwise I dont have any complaints Review collected by and hosted on G2.com.

I just love how simple Motion.io is to use and create ways to save loads of time within our business processes. But yet whilst it's simple to use, it's seriously powerful in being able to solve any business process because all the necessary tools/options are there to leverage however you want. We use it as a client document and task onboarding tool, and nothing we've tried even comes close to Motion.io for ease of use and ability to set things up the way we really want, without being confined to loads of limitations or complications within the software. The cool thing is that the Motion.io team are releasing upgrades and improvements every week, which builds on an already fantastic platform! I can hardly imagine any business which can't benefit from Motion.io, and I've got so many ideas how it can tackle other processes within our business on the internal side, even though our main use case and reason for subscribing was for onboarding external customers. Review collected by and hosted on G2.com.

There's barely nothing to dislike about Motion.io because it gives you all the tools you need to deal with processes within your business, and it's so simple to implement it. You can automate tasks within your business within minutes, and then you can learn how to make them better and better as you learn how people interact with it. There is an integration with Zapier which we make great use of to automate our onboarding and creating projects for customers to complete. We don't need to do anything and we get pretty near perfect results! My one slight bugbear is that whilst all files which are uploaded to tasks can be automated to be transferred i.e. Motion.io has a Zapier trigger for "File Uploaded" meaning you can send the file wherever you want e.g. DropBox, but for documents which are electronically signed within a task this isn't currently possible as these need to be manually downloaded to take them out of Motion.io. Hoping Motion.io will solve this in one of their weekly upgrade releases. Review collected by and hosted on G2.com.