# LABHQ LIMS Reviews **Vendor:** Broughton Software **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About LABHQ LIMS LabHQ is a cloud-based Laboratory Information Management System (LIMS) designed for Quality Control teams and manufacturing labs that need a simple, structured and reliable way to manage samples, track work, capture results and maintain full data traceability. It supports labs testing finished products across both regulated and non-regulated industries. Built by a team with extensive QC and GxP experience, LabHQ has been shaped around the needs of real-world lab environments. Its configuration options, workflow tools and data integrity features are designed to support day-to-day QC operations without the complexity often associated with traditional LIMS platforms. Labs use LabHQ to manage routine testing, monitor turnaround times, prepare for audits, review trends and maintain consistent documentation practices. The system provides a defined workflow from job submission through to results entry, verification, approval and reporting. Role-based permissions, version-controlled updates and audit trails help labs maintain compliance and follow internal quality procedures. The overall aim is to give labs a practical, easy-to-navigate system that supports consistent data handling and clear visibility of testing activity from start to finish. Key features include: - Sample and data management - Track jobs, samples and results with structured records and full traceability. - Workload and workflow management - View job and sample status at a glance, assign work and keep testing activity organised. - Data access and security - Maintain controlled access with authentication, permissions and complete audit histories. - Analysis and reporting - Generate reports, export results and review trend data to support investigations and ongoing quality monitoring. - Equipment management - Record and track equipment information in line with quality procedures. - External user portal - Provide authorised external users with access to job status, sample information or certificates where needed. LabHQ is suited to labs that want a configurable, compliance-focused LIMS with tools that support reliable data handling, structured workflows and audit-ready traceability across the full QC process. ## LABHQ LIMS Pros & Cons **What users like:** - Users appreciate the **ease of use** of LabHQ LIMS, enabling quick learning and efficient laboratory processes. (7 reviews) - Users commend the **efficiency** of LabHQ LIMS for its quick learning curve and seamless sample management. (6 reviews) - Users value the **flexibility** of LabHQ LIMS, appreciating the customizable permission sets and user-friendly access for clients. (6 reviews) - Users commend the **efficient data management** of LabHQ, highlighting its user-friendly design and powerful tracking capabilities. (5 reviews) - Users value the **intuitive design** of LabHQ, which simplifies sample lifecycle management and enhances data handling. (5 reviews) - Customer Support (4 reviews) - Organization (4 reviews) - Time-saving (4 reviews) - User Interface (4 reviews) - Compliance (3 reviews) **What users dislike:** - Users express concerns about **data management issues** , highlighting difficulties in reporting and slow processing for complex tests. (3 reviews) - Users find **integration issues** with other systems frustrating, limiting efficiency and requiring manual data handling. (3 reviews) - Users find the **search functionality lacking** , particularly when looking for samples and batches within LabHQ. (3 reviews) - Users experience **slow performance** with LabHQ, especially during complex tests and report generation, affecting usability. (3 reviews) - Users find **customization difficult** , wishing for enhanced integration and flexibility for certificates and modules. (1 reviews) - Inventory Management (1 reviews) - Limited Functionality (1 reviews) - Module Issues (1 reviews) - Reporting Problems (1 reviews) - Slow Processing (1 reviews) ## LABHQ LIMS Reviews ### 1. User friendly and resource saving **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria B. | Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about LABHQ LIMS?** The updated version addresses the areas that could be improved and being browser based improves access and ease of use **What do you dislike about LABHQ LIMS?** These have been addressed in the updated version **What problems is LABHQ LIMS solving and how is that benefiting you?** Manual certificate creation is time consuming and LabHQ LIMS largely automates this allowing for quick review and access to trending of results ### 2. Simple Storage & Verification of Laboratory Results. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about LABHQ LIMS?** Once the system is set up, it allows easy storage, and verification of laboratory results, and data. **What do you dislike about LABHQ LIMS?** Set up can be time consuming. Mistakes in the set up are not always obvious **What problems is LABHQ LIMS solving and how is that benefiting you?** Data can be captured in one place, can viewed easily. The system also generates customer facing certificates of conformity. ### 3. A straight forward system that helps control and simplify sample and data management in the lab **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew K. | Equipment Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about LABHQ LIMS?** The system offers features to control samples and issue unique identification for samples. Samples can be assigned to individual or a selection of test types, which can speed up registration. The setup and design of test methods is simple and allows flexibility that can work with many existing processes, making the integration and implementation very straight forward. The LabHQ team provide quick and helpful support in the event that I need additional support. The online guide and support is also very useful for learning and getting to grips with the system. Reporting and certificate templates are flexible and allow us to customise our output to match our customer's requirements. The system is straight forward and easy to use, and is a system that is fundamental to our routine and daily operations and proven to be reliable for what we have needed. **What do you dislike about LABHQ LIMS?** We do utilise over a thousand test methods in the system, it can sometimes become difficult to differentiate these, but a clear naming structure has helped resolve this. The ability to see the usage and frequency of prticular methods could be beneficial to administrators and system managers to support with monitoring of workloads and customer demands. **What problems is LABHQ LIMS solving and how is that benefiting you?** Sample registration and labelling - This is critical to our pharmaceutical testing and greatly supports with control of samples. Data entry and verification - Having clear roles that allow data to undergo second person verification, prior to additional approval, provides us with a robust process for confirming that data being sent to our clients is accurate. This massively reduces errors compared to alternative methods, such as using spreadsheets and uncontrolle copies of data. Control of methods - setup and use of methods within the LIM is simple and allows us to ensure that the required raw data is being recorded by analysts. This again is critical and supports our focus on good data recording for GMP applications. ### 4. An effective and efficient tool for managing the sample life-cycle process **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan C. | Senior Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about LABHQ LIMS?** - Laboratory Information Management System fully compliant with GMP. - Simplifies the management of high sample throughput. - Client interface allows them to download their certificates and access their data at any point. - Easy to trend data for both QC and Stability Studies. - Improves efficiency in generation of certificates of analysis. **What do you dislike about LABHQ LIMS?** - It would be great if it could link to other software. For example, Chromatographic Data System, so that results can be uploaded direct without the need for manual transcription. - The ability to fully design your own certificate templates would be beneficial for different clients and different data types. There is currently some flexibility but not to the point where certificates can be bespoke for a client. - Additional modules for equipment management and chemical stock controls would help bring multiple systems together. **What problems is LABHQ LIMS solving and how is that benefiting you?** It allows full visibility of the sample life-cycle process. We know when clients submit samples and from that point on we can schedule the testing within the laboratory. This helps to keep track of all live jobs and reporting results to client couldn't be simpler. ### 5. A simple and intuitive laboratory LIMS system **Rating:** 4.5/5.0 stars **Reviewed by:** Louise M. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2024 **What do you like best about LABHQ LIMS?** Easy and intuitive to use Keeps the sample lifecycle all in one place from receipt to workbook generation, to result approval and certificates. Automatically generates certificates and allows the clients to download their certificates with ease. Good for data trending. Allows clients to submit exactly what testing they require which can show the lab what is coming in ahead of time. **What do you dislike about LABHQ LIMS?** Flags samples as reported late when the scheduled completion date was met but not the contracted completion date. This makes it harder to do reporting metrics without manually going through the data. Can be slow for complex tests or when creating reports. **What problems is LABHQ LIMS solving and how is that benefiting you?** It follows samples through the whole laboratory sample lifecycle in one single place. With visibility of what testing is submitted, ease of sample registration and workbook generation. It also is a verified method of calculating of results. This all helps improve laboratory efficiency. ### 6. A highly useful tool for organising GMP laboratory testing, customisable to suit user requirements. **Rating:** 5.0/5.0 stars **Reviewed by:** Jack P. | Senior Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about LABHQ LIMS?** Fully auditable software, all changes are recorded and viewable. Software is intuitive to a new user and contains powerful tools for experienced users. LabHQ is easy to train out to new users and different levels of access limit the impact of any mistakes. Customer Support is friendly and efficient. Capable of handling large quantities of sample data. LabHQ automatically generates client-facing documents to a high quality standard, saving time. Experienced users can easily customise test suites, templates, products to suit different requirements. Can be used as a validated calculator of complex test results from multiple inputs. **What do you dislike about LABHQ LIMS?** The software can sometimes struggle with complex tests where a high number of inputs are present or lots of calculations are performed. When network connectivity is poor, the software can slow down. **What problems is LABHQ LIMS solving and how is that benefiting you?** GMP traceability of sample data throughout the lifecycle. LabHQ presents a fully-auditable record of sample data from registration to result approval. Data management. LabHQ stores and can quickly recall data for samples tested over a number of years. This facilitates rapid trending of data over time. ### 7. A LIMS that demonstrates efficiency and simplicity **Rating:** 4.0/5.0 stars **Reviewed by:** Beccy B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about LABHQ LIMS?** LabHQ LIMS has introduced another level of efficiency into the laboratory environment.The ability to set up products, testing suites and methods to our internal requirments provides a flexible approach that can be made bespoke to our needs. Outputs such as trend reports provides a statistical overview of the results being generated. LabHQ is used daily and has improved the efficiency of our analysis, verification and approval of data. **What do you dislike about LABHQ LIMS?** There are some restrictions on loading products that I would like to see improved to give greater flexibility, and an improved search function on the web portal would be useful when searching for documents that have been uploaded to jobs. **What problems is LABHQ LIMS solving and how is that benefiting you?** Improved efficiency within the laboratory. Time saved in the inputting and verification of data as well as the speed of the approval of data is a real plus. ### 8. Great tool for managing workload and streamlining the sample lifecycle. **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed A. | Team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about LABHQ LIMS?** Easy to use not requiring a great deal of IT knowledge. Gives the laboratory instant notification when sample have been submitted to schedule testing/allocate resources. The system is fully compliant with GMP regulations. Simplifies the process for submission of data following the completion of testing. Allows for easy trending of data. Allows the client to tailor the certificate to match their requirements. Finally, the client can access data and download certificates at ease without requiring any input from the laboratory. **What do you dislike about LABHQ LIMS?** Searching for specific samples/batches can be difficult. The system requires manual submission of data, would be better if this could be transferred directly from other software. **What problems is LABHQ LIMS solving and how is that benefiting you?** LAbHQ is fully compliant with GMP and allows both the laboratory and the client to easily follow the sample through its lifecycle. ### 9. LabHQ LIMS in a laboratory environment **Rating:** 4.0/5.0 stars **Reviewed by:** Emmet T. | Quality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about LABHQ LIMS?** LabHQ has a simple and intuitive design making it quick and easy to learn. The approval of certificates of analysis is extremely quick, especially compared to other systems and paper-based processes. The ability to trend sample data within the system allows for fast identification of questionable and out of specification results. As a system admin, I find the setup of new user accounts in LabHQ to be a simple and easy process yet it still has a good level of flexibility in permission sets. The ability to allow clients direct access to their data is a good way to demonstrate transparency and give confidence in data security. **What do you dislike about LABHQ LIMS?** Does not yet integrate with other systems eg CDS. **What problems is LABHQ LIMS solving and how is that benefiting you?** Tracking of sample lifecycle from registration to approval and release of certificates of analysis. ### 10. Easy to use product and great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Katie H. | Operations Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about LABHQ LIMS?** LabHQ enables efficient management of a sample lifecycle for both the laboratory and the client. The ability to apply a suite of methods enables easy registration and product set up. I particularly like the features available to trend data and this can be done pre-approval. If ever there is a problem or assistance is required the company are responsive and very helpful **What do you dislike about LABHQ LIMS?** It would be nice to use it for more applications such as equipment management and stock control but those features don't currently exist. **What problems is LABHQ LIMS solving and how is that benefiting you?** It provides efficent data recording, entry and review, thus speeding up admininistration activities within the laboratory. It also provides an integral link to clients submitting samples and receiving results without the need for separate emails and attachments. ### 11. LabHQ LIMS - Simplicity and Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about LABHQ LIMS?** I have been using LabHQ for 4 years now. Positives include: - Generation of certificates of analysis is efficient. - Clients are able to sumbit samples, track the sample's progress and access their data easily. - Data is easy to trend for batch release and stability studies. - GMP compliant with fully realised audit trails - Simple UI and user experience. - LabHQ support team are responsive and helpful with tickets. **What do you dislike about LABHQ LIMS?** - Whilst searching for specific jobs is easy in LabHQ, searching for samples/batches can be challenging. - It doesn't not currently integrate with other systems, like Chromeleon - LabHQ can be slightly on the slower side when generating complex tests or large reports. **What problems is LABHQ LIMS solving and how is that benefiting you?** LabHQ allows both customers and clients to accurately follow samples throughout their sample lifecycle in one convinent place, providing real time sample tracking. ### 12. LABHQ LIMS for Ease of Use and Reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about LABHQ LIMS?** I have used LABHQ for 3 years now and have been impressed with its Ease of Data Entry and Reliability. Sample Registration/Test Suite management is straight forward. **What do you dislike about LABHQ LIMS?** Not aware of any downsides, it has performed as required. **What problems is LABHQ LIMS solving and how is that benefiting you?** Ease of Sample Registration/Workbook Preparation. - [View LABHQ LIMS pricing details and edition comparison](https://www.g2.com/products/labhq-lims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+00%3A04%3A33+-0500&secure%5Bsession_id%5D=d21c8800-d0ab-4e3c-ac72-e9cb995f4755&secure%5Btoken%5D=ff0c88867036f70837977de5472e7c93c5cb6fe5eba81ef867874a6c09e67073&format=llm_user) ## LABHQ LIMS Features **Lab Informatics** - Instrument Management - Workflow Management **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top LABHQ LIMS Alternatives - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews) - [CrelioHealth LIMS](https://www.g2.com/products/creliohealth-for-diagnostics-product/reviews) - 4.7/5.0 (250 reviews) - [SciSure (formerly known as eLabNext and SciShield)](https://www.g2.com/products/scisure-formerly-known-as-elabnext-and-scishield/reviews) - 4.2/5.0 (193 reviews)