I have used multiple LIMS systems during my career in pharmaceuticals, many of which felt overly complex, difficult to maintain, and cumbersome. LabHQ defies the stereotype by providing an intuitive, user-friendly environment. From a quality and compliance perspective, the system has helped us improve sample traceability and increase efficiency. The LabHQ team are also highly supportive and responsive to queries, with a clear understanding of working within a regulated industry. Review collected by and hosted on G2.com.

One limitation is that the older LabHQ version we are currently using does not have direct integration with other systems such as Chromeleon. However, we are currently upgrading to the latest LabHQ version which will support imports from CSV and XLS allow Chromeleon reports to be used. Also, the system can occasionally be slightly slower when generating complex or large reports. Searching for jobs submitted into the system is generally easy and efficient; however, locating specific samples or batches can sometimes be more challenging. In addition, the platform does not yet have barcode generation capabilities, which would further improve sample traceability and laboratory efficiency. Review collected by and hosted on G2.com.

The updated version addresses the areas that could be improved and being browser based improves access and ease of use Review collected by and hosted on G2.com.

These have been addressed in the updated version Review collected by and hosted on G2.com.

Once the system is set up, it allows easy storage, and verification of laboratory results, and data. Review collected by and hosted on G2.com.

Set up can be time consuming. Mistakes in the set up are not always obvious Review collected by and hosted on G2.com.

The system offers features to control samples and issue unique identification for samples. Samples can be assigned to individual or a selection of test types, which can speed up registration. The setup and design of test methods is simple and allows flexibility that can work with many existing processes, making the integration and implementation very straight forward. The LabHQ team provide quick and helpful support in the event that I need additional support. The online guide and support is also very useful for learning and getting to grips with the system. Reporting and certificate templates are flexible and allow us to customise our output to match our customer's requirements. The system is straight forward and easy to use, and is a system that is fundamental to our routine and daily operations and proven to be reliable for what we have needed. Review collected by and hosted on G2.com.

We do utilise over a thousand test methods in the system, it can sometimes become difficult to differentiate these, but a clear naming structure has helped resolve this. The ability to see the usage and frequency of particular methods could be beneficial to administrators and system managers to support with monitoring of workloads and customer demands. Review collected by and hosted on G2.com.

- Laboratory Information Management System fully compliant with GMP.

- Simplifies the management of high sample throughput.

- Client interface allows them to download their certificates and access their data at any point.

- Easy to trend data for both QC and Stability Studies.

- Improves efficiency in generation of certificates of analysis. Review collected by and hosted on G2.com.

- It would be great if it could link to other software. For example, Chromatographic Data System, so that results can be uploaded direct without the need for manual transcription.

- The ability to fully design your own certificate templates would be beneficial for different clients and different data types. There is currently some flexibility but not to the point where certificates can be bespoke for a client.

- Additional modules for equipment management and chemical stock controls would help bring multiple systems together. Review collected by and hosted on G2.com.

Easy and intuitive to use

Keeps the sample lifecycle all in one place from receipt to workbook generation, to result approval and certificates.

Automatically generates certificates and allows the clients to download their certificates with ease.

Good for data trending.

Allows clients to submit exactly what testing they require which can show the lab what is coming in ahead of time. Review collected by and hosted on G2.com.

Flags samples as reported late when the scheduled completion date was met but not the contracted completion date. This makes it harder to do reporting metrics without manually going through the data.

Can be slow for complex tests or when creating reports. Review collected by and hosted on G2.com.

Fully auditable software, all changes are recorded and viewable. Software is intuitive to a new user and contains powerful tools for experienced users. LabHQ is easy to train out to new users and different levels of access limit the impact of any mistakes. Customer Support is friendly and efficient. Capable of handling large quantities of sample data. LabHQ automatically generates client-facing documents to a high quality standard, saving time. Experienced users can easily customise test suites, templates, products to suit different requirements. Can be used as a validated calculator of complex test results from multiple inputs. Review collected by and hosted on G2.com.

The software can sometimes struggle with complex tests where a high number of inputs are present or lots of calculations are performed. When network connectivity is poor, the software can slow down. Review collected by and hosted on G2.com.

LabHQ LIMS has introduced another level of efficiency into the laboratory environment. The ability to set up products, testing suites and methods to our internal requirements provides a flexible approach that can be made bespoke to our needs. Outputs such as trend reports provide a statistical overview of the results being generated. LabHQ is used daily and has improved the efficiency of our analysis, verification, and approval of data. Review collected by and hosted on G2.com.

There are some restrictions on loading products that I would like to see improved to give greater flexibility, and an improved search function on the web portal would be useful when searching for documents that have been uploaded to jobs. Review collected by and hosted on G2.com.

Easy to use not requiring a great deal of IT knowledge.

Gives the laboratory instant notification when sample have been submitted to schedule testing/allocate resources.

The system is fully compliant with GMP regulations.

Simplifies the process for submission of data following the completion of testing.

Allows for easy trending of data.

Allows the client to tailor the certificate to match their requirements.

Finally, the client can access data and download certificates at ease without requiring any input from the laboratory. Review collected by and hosted on G2.com.

Searching for specific samples/batches can be difficult.

The system requires manual submission of data, would be better if this could be transferred directly from other software. Review collected by and hosted on G2.com.

LabHQ has a simple and intuitive design making it quick and easy to learn. The approval of certificates of analysis is extremely quick, especially compared to other systems and paper-based processes. The ability to trend sample data within the system allows for fast identification of questionable and out of specification results.

As a system admin, I find the setup of new user accounts in LabHQ to be a simple and easy process yet it still has a good level of flexibility in permission sets.

The ability to allow clients direct access to their data is a good way to demonstrate transparency and give confidence in data security. Review collected by and hosted on G2.com.

Does not yet integrate with other systems eg CDS. Review collected by and hosted on G2.com.