Kylas Sales CRM Reviews & Product Details

I like that Kylas Sales CRM simplifies the complexity of data management, making the process easier. I appreciate the specific sections for note maintenance for every client, which helps keep things organized. It's a user-friendly portal and very simple to set up. Review collected by and hosted on G2.com.

Sometimes it gets down due to technical errors, which causes work disruptions. I think updating the software regularly could help prevent these disruptions. Review collected by and hosted on G2.com.

The software is quite easy to understand and user-friendly. Even for someone using it for the first time, the interface is simple and straightforward, making it convenient to navigate through different options and features without much difficulty. Overall, it does not require much technical knowledge to get started, which makes it accessible for everyone. Review collected by and hosted on G2.com.

The software tends to run very slowly at times, which affects the overall user experience and makes it less efficient to work with. Another issue is that when multiple tabs open simultaneously, it becomes a bit confusing to manage and navigate between them. This can create difficulties in focusing on the required task and may also lead to unnecessary delays. Improving the speed and making the interface more organized would definitely enhance usability. Review collected by and hosted on G2.com.

✅ Pros

Tried to cover everything in a single platform.

User-friendly interface.

Easy to use. Review collected by and hosted on G2.com.

❌ Cons

After completing work on a lead, we cannot easily move to the next lead without going back to the previous screen. This makes it difficult to keep track of the leads we’ve already worked on.

Sudden bugs appear, and the system often runs slowly, which hampers productivity.

Storage issues: we cannot delete chat notes files in bulk, which is a significant problem.

WhatsApp conversations are not displayed in an inbox-style view, making them hard to manage.

The dialer app has performance issues.

Duplicate leads are not detected when a client applies again. Review collected by and hosted on G2.com.

I use Kylas Sales CRM for lead management, and I really like the Notes & Task reminder feature. It's easy to use and makes it simple to find previous data and leads quickly. The initial setup was good, which made getting started a breeze. Review collected by and hosted on G2.com.

I sometimes face login issues. Review collected by and hosted on G2.com.

The software is very user-friendly, featuring a straightforward interface. I found it easy to understand and begin working with it right away. Review collected by and hosted on G2.com.

When I try to follow up on missed leads at a later time, they continue to show up as pending tasks. Review collected by and hosted on G2.com.

The Sales CRM offers a clean and intuitive user interface, making it easy for our team to manage leads and track sales activities efficiently. The customizable pipeline, automation features, and responsive customer support are what we like the most. It helps us stay organized and saves valuable time. Review collected by and hosted on G2.com.

While Kylas CRM is overall very efficient, a few features could be improved. At times, the reporting section feels a bit limited in terms of customization, and we would love more third-party integrations. Also, a mobile app with more functionality would make it easier for field teams. Review collected by and hosted on G2.com.

I like that Kylas Sales CRM has a user-friendly panel, so even a fresher can easily use it without any complexity. It's easy for integration, which makes things more streamlined. Review collected by and hosted on G2.com.

Sometimes it gets down for some technical issues, and the notes cannot be changed according to the needs. Review collected by and hosted on G2.com.

It provides sales teams with a streamlined and user-friendly interface that facilitates efficient lead management and deal closure, without compromising on essential functionality. We work on renewals and the specialized feature of reminders and mails sent to concerned sales team and sales lead help in maintenance of customer relationship and lead management. Ease with which it was integrated across all out branches made sales and customer support very efficient. Review collected by and hosted on G2.com.

Stakeholders are seeking improved reporting tools and faster turnaround times from the support team. Integration with other lead generation platforms also required. Review collected by and hosted on G2.com.

Kylas is effectively meeting all of our current business requirements. We are particularly satisfied with its ability to directly integrate with our digital platforms, allowing us to seamlessly capture lead and customer data from various online sources into the system. This feature has streamlined our data management and improved our overall operational efficiency.

Additionally, the integration with WhatsApp has been highly beneficial, enabling real-time communication with our clients and prospects within the CRM environment. This has enhanced our engagement and response times significantly.

We also appreciate the platform’s mobile compatibility, which allows our team to access and manage the system on the go. This flexibility is essential for maintaining productivity outside of traditional office settings.

Overall, the features provided by Kylas align well with our current operational needs. We will continue to monitor our requirements and will communicate any future needs or suggestions for improvement as they arise. Review collected by and hosted on G2.com.

At this point in time, we do not have any additional requirements or concerns. Kylas is currently fulfilling all of our needs effectively, and we are satisfied with its performance and capabilities. The platform is meeting our expectations in terms of functionality, user experience, and support. Should any new needs arise in the future, we will be sure to communicate them accordingly. Review collected by and hosted on G2.com.

clarity ,clearance , user freindly and friendly interface Review collected by and hosted on G2.com.

it is down most of the time and require refresh within 10 to 15 minutes Review collected by and hosted on G2.com.