Kylas Sales CRM Reviews & Product Details

I find Kylas Sales CRM very easy to use and it makes tracking straightforward. I like how it helps me manage leads, follow-ups, and customer data efficiently. The interface is simple and the support team is helpful. Review collected by and hosted on G2.com.

Dislike about the sever loading and opening time Review collected by and hosted on G2.com.

Easy to use, with a good UI and solid software overall. It’s convenient and straightforward, with no hassle. Review collected by and hosted on G2.com.

There’s no proper task creation, and I don’t get notifications. The follow-up system is bad and wastes time because I have to do manual follow-ups: I have to search, then check the notes, and then make the call. It would be better to smooth the process by integrating the notes into tasks automatically. Review collected by and hosted on G2.com.

Kylas CRM is widely praised for its automation of repetitive tasks—such as lead assignments, reminders, and follow-ups—which allows teams to focus on closing deals rather than administrative work. Review collected by and hosted on G2.com.

Some aspects of Kylas CRM that are commonly criticized include its limited customization options, occasional performance issues such as slowness or server downtime, and challenges with complex report generation and data filtering. Many users mention that third-party integrations could be more robust and that the initial setup can be time-consuming for new teams. Others describe the mobile field sales module as draining battery quickly and point out that the dashboard custom views could offer greater flexibility. Finally, while it works well for startups and smaller businesses, larger enterprises may find its features lacking in depth and flexibility compared to more advanced CRM solutions. Review collected by and hosted on G2.com.

The platform offers seamless integration of all team opportunities and their statuses in one place, making it easy to track everything from either a laptop or mobile device. Its smooth integration with our SAP system provides the added benefit of effortless tracking and generation. Review collected by and hosted on G2.com.

Getting started required only minimal training from the Kylas team, and I received seamless support throughout the process. So far, I haven't encountered any aspects that I would consider lacking or that I dislike. Review collected by and hosted on G2.com.

Some improvements will have to be made at the pipeline stage because the pipeline gets removed there again and again, so I want that the pipeline should not be removed there until we remove it. Review collected by and hosted on G2.com.

I like the option of remark and I like the option of generating payment link. This is a very big option. I have received the maximum amount from this and after making the payment to the client, a notification is also shown here which helps us. Review collected by and hosted on G2.com.

it is a user friendly and also a proper software for the sales team to maintaint the details of the leads generated in the kylas Review collected by and hosted on G2.com.

sometimes it gets lagged and also sometimes server issues get raised but it has the good backend support Review collected by and hosted on G2.com.

It’s easy to work with and manage data and workflow. Review collected by and hosted on G2.com.

There is a quotation format problem, which we are already discussing with the Kylas technical team. Review collected by and hosted on G2.com.

The platform is easy to pick up and doesn’t take forever to get used to. I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward. It also feels lightweight and fast compared to a few other CRMs I’ve used, and the workflow automation saves a lot of repetitive effort. Review collected by and hosted on G2.com.

The mobile app experience could also be smoother — it works, but sometimes feels clunky. Review collected by and hosted on G2.com.

This CRM makes tracking leads and managing sales incredibly easy. The interface is clean, teams stay organized, and we never miss a follow-up. Review collected by and hosted on G2.com.

The system works great, but the light, white colors make the interface feel a bit boring and uninspiring. Review collected by and hosted on G2.com.

I have been using Kylas Sales CRM and my overall experience has been very good. What I particularly like about Kylas Sales CRM is its simple and user-friendly interface, which makes navigating and using the platform easy and intuitive. The lead management and follow-up reminders are incredibly helpful for tracking clients efficiently, allowing me to streamline my sales activities effectively. The custom fields and pipeline customization options significantly enhance my ability to tailor the CRM according to my specific business needs, providing flexibility and adaptability. Additionally, the customer support has been responsive and supportive whenever I needed help, ensuring a smooth experience without significant disruptions. Review collected by and hosted on G2.com.

The mobile app could be smoother and faster. More advanced reporting options would be useful. Additional integrations with other tools would improve workflow. Review collected by and hosted on G2.com.