---
title: Kylas Sales CRM Reviews
meta_title: 'Kylas Sales CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 542 reviews by the users' company size, role or industry
  to find out how Kylas Sales CRM works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 542
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Kylas Sales CRM Reviews
**Vendor:** Kylas Growth Engine  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 542
## About Kylas Sales CRM
Kylas Growth Engine is an ecosystem of technology products, with a Sales CRM at its core, to help Growing Businesses scale with expertise. Kylas is an enterprise-grade Sales CRM software uniquely designed for Growing Businesses. The product helps businesses streamline their sales efforts, manage leads efficiently with a centralized system, nurture them effectively, and close deals faster to drive sustainable growth. Kylas provides advanced features like built-in WhatsApp messaging, field sales tracking, pipeline management, sales automation, and more, empowering teams to work smarter and achieve their sales goals efficiently. Kylas offers a Unique Pricing Framework- It&#39;s Elevate Plan is available for Flat USD 250 / month which includes 1. Unlimited Users 2. All Sales CRM Features 3. Robust Onboarding &amp; Training Program 4. Timely Support 5. AI Features



## Kylas Sales CRM Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Kylas Sales CRM, finding it simple and organized for data management. (37 reviews)
- Users appreciate the **user-friendly interface** of Kylas Sales CRM, making it easy to navigate and implement. (31 reviews)
- Users value the **user-friendly lead management** of Kylas Sales CRM, facilitating quick insights and efficient data distribution. (25 reviews)
- Users value the **effective task management** of Kylas Sales CRM, enhancing team efficiency and timely follow-ups. (16 reviews)
- Users praise the **exceptional customer support** of Kylas Sales CRM, highlighting its positive impact on their productivity. (15 reviews)
- Users value the **insightful reporting** in Kylas Sales CRM, which provides a better overview of leads and activities. (13 reviews)
- Users value the **easy customization** of Kylas Sales CRM, allowing for tailored workflows to meet specific needs. (12 reviews)
- Simplicity (12 reviews)
- Organization Efficiency (11 reviews)
- Automation Features (10 reviews)

**What users dislike:**

- Users find **integration issues** with Kylas Sales CRM, feeling it lacks necessary tools compared to competitors like Zoho. (14 reviews)
- Users desire **more advanced features** in Kylas Sales CRM to enhance functionality and reporting capabilities. (13 reviews)
- Users often face **slow loading** issues with Kylas Sales CRM, affecting their efficiency and overall experience. (12 reviews)
- Users experience **technical bugs** that disrupt workflow, suggesting a need for regular software updates to mitigate issues. (9 reviews)
- Users find the **limited customization options** of Kylas Sales CRM restrict their effectiveness and flexibility in usage. (8 reviews)
- Users report **performance issues** with Kylas Sales CRM, including slowness and mobile battery drain affecting usability. (7 reviews)
- Users find the **notification issues** of Kylas Sales CRM disruptive, impacting their workflow negatively. (6 reviews)
- Limited Features (6 reviews)
- Incomplete Information (5 reviews)
- Sales (4 reviews)

## Kylas Sales CRM Reviews
  ### 1. Best CRM with extreme ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhinav K. | Director-Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Kylas Sales CRM?**

Lots of features and customisation options.

**What do you dislike about Kylas Sales CRM?**

Encountered few bugs while using the crm.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Helping us immensely with Lead management which prior to Kylas was very difficult.

**Official Response from Kylas Sales CRM Official:**

> Thank you very much for your valuable feedback, Abhinav! We are elated that enjoy our features and customization options. We are ramping up our feature set and will ensure that you don't have to face any bugs in the future. We will soon send updates regarding our new features. 

  ### 2. Easy to use Software and Value for Money

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mintum G. | Head of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Kylas Sales CRM?**

1. Human Support for Technical queries
2. Turn around time in responding to any query.
3. Facility of Unlimited Users
4. Ease of Use

**What do you dislike about Kylas Sales CRM?**

1. Many simple features are not yet available. They need to be added fast.
2. Discretion of Complete data cannot be maintained from one owner to the other.
3. Qty field of our deals is crucial data captured by us; does not show in Reports. Correcting such requirements is taking one month's time.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

1. Lead Capture
2. Lead management
3. Deals Analysis

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your valuable feedback Mintum! We are glad that you are happy with our customer support. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 3. Proptimes Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi  S. | Co Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Kylas Sales CRM?**

The Faster applications process, user friendly.

**What do you dislike about Kylas Sales CRM?**

Everything is perfect nothing is wrong in the tool

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Field Dependency, easy for filling forms and invoicing

**Official Response from Kylas Sales CRM Official:**

> Hey Ravi, thanks a lot for sharing your valuable feedback with us! We're glad to hear that the faster application process and user-friendly interface work great for your business. It's also great that Kylas is helping you with field dependency, and making it easier to fill out forms and generate invoices. We strive to provide a seamless and efficient user experience and that's why we keep updating our features. We will soon update you about the same. 

  ### 4. Best product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chitrasen  B. | Solution Architect , Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Kylas Sales CRM?**

Lead tracking is the best option for sales person to closing requirement.

**What do you dislike about Kylas Sales CRM?**

There is no word for disliking kylas CRM product.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead closing

**Official Response from Kylas Sales CRM Official:**

> Hello Chitrasen, thanks a lot for sharing your valuable feedback with us! It's good to know that Kylas is helping track your leads and your salespeople are able to close more deals.  We will soon send you updates about the new features that we will add to our CRM in the coming time. 

  ### 5. Efficient Client management system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kiran U. | Dealer Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

Easy way of lead management and data accesses which makes the task quite efficient

**What do you dislike about Kylas Sales CRM?**

Take more time to work on a particular lead

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Its benefiting for a good followup of the leads

**Official Response from Kylas Sales CRM Official:**

> Thanks for sharing your valuable feedback with us, Kiran! We are really happy that you highly thought of lead management and data management. We are improving our lead, deal, and contact features for better management. We will send updates about the new features soon. 

  ### 6. Best CRM in market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Janvi R. | business development executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Kylas Sales CRM?**

Easy to use them crm for updating our leads

**What do you dislike about Kylas Sales CRM?**

as of now nothing bad about them , overall is good

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Having more filter
leads are safe and easy to track

**Official Response from Kylas Sales CRM Official:**

> Hello Janvi, thank you very much for sharing your valuable feedback with us! We are thrilled that you like our user interface and can easily perform all your management tasks. We will add new features in the coming time and update you soon.  

  ### 7. It is easy to use and cost efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khushal W. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Kylas Sales CRM?**

Kylas CRM is easy to use and also cost-efficient,

**What do you dislike about Kylas Sales CRM?**

They should increase more features and work on team wise models.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Our team are now on a single platform coordinating easily.

**Official Response from Kylas Sales CRM Official:**

> Thank you for telling us how you feel about Kylas, Khushal! You made our day. We are glad that you appreciate our pricing and user interface. We are working on our feature set to make it easier for teams to collaborate and work more efficiently. We will update you soon regarding our new features. 

  ### 8. User friendly and great CRM for a small company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nash N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Kylas Sales CRM?**

Versatility, helps one make the change the u without a professional help.

**What do you dislike about Kylas Sales CRM?**

No Campaign management, a campaign management inbuilt would be perfect

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Time management and ease monitoring

**Official Response from Kylas Sales CRM Official:**

> Hi Nash, thank you for telling us how you feel about Kylas. We are glad that you are able to customize the CRM as per your needs. We would like to mention that we offer campaign management on our CRM to help you deploy multiple-channel marketing campaigns to target your audience. You can get in touch with us for more information. We will also share new updates with you in the coming time. 

  ### 9. Very affordable yet high quality CRM with amazing after sales support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul T. | Chief Sales and Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2022

**What do you like best about Kylas Sales CRM?**

I am a fan of their Sales Pipeline Management. It has a lot of integrations and is very affordable.

**What do you dislike about Kylas Sales CRM?**

There are a few bugs that they are looking into, and even for a paid customer, there is no google calendar integration.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

It has made our sales pipeline tracking easier. We can now easily manage and dedicate sales task among users.

**Official Response from Kylas Sales CRM Official:**

> Thanks for your valuable feedback, Rahul! We appreciate that you are enjoying sales pipeline management and the integrations Kylas offers. We would like you to know that we allow Google calendar integration. We request you connect with our team to get help with the integration. You can also check out our how-to video for the same: 
https://www.youtube.com/watch?v=neLirstHZhc&list=PL5dkmk6j9jNCnJaIaN6Pw4ipsmx2nzU4-&index=11

  ### 10. kylas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jitendra J. | MANAGER-HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2023

**What do you like best about Kylas Sales CRM?**

unlimited users and also pricing is good.

**What do you dislike about Kylas Sales CRM?**

company layout and meeting layout is missing

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

follow up and leads management

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your review, Jitendra! We are so glad that you highly of our pricing and unlimited users. It's also great to know that Kylas is helping you with lead management and follow-ups. For now, you can customise layouts for leads, deals, and contacts. We will update you about the new features we will introduce soon. 

  ### 11. Great Product! Great team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about Kylas Sales CRM?**

Just started using Kylas CRM. Till now my experience is good both with the product and the team is very supportive and accomodative.

**What do you dislike about Kylas Sales CRM?**

Cant comment anything as of now as we just started

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Inquiry Management

**Official Response from Kylas Sales CRM Official:**

> Hello Kylas user, thank you so much for sharing your valuable feedback with us! We are so thrilled to hear about your positive start with Kylas CRM! Your satisfaction with both the product and our supportive team is our priority. Also, we are going to introduce new features in the coming time and will soon update you regarding the same. 

  ### 12. Amazing team and product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aayush P. | Promoter, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Kylas Sales CRM?**

Team and API integration is perfect. Open APIs make it a seamless experience

**What do you dislike about Kylas Sales CRM?**

Nothing at all...it's all perfect...particularly because of how proactive the team is

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead management

**Official Response from Kylas Sales CRM Official:**

> Hi Aayush, thanks for sharing your valuable feedback with us. We are happy that you like API integrations and lead management with Kylas. We are currently working on ramping up our feature set and will update you soon regarding the same. 

  ### 13. Excellent after sales service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr Tirthankar  D. | Medical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Kylas Sales CRM?**

What really impressed me is their brilliant after sales service. Charu Priya and Jayesh from Kylas is very prompt in responding our every queries. What impressed me is their patience guidance to our no so technical staff to handle Kylas CRM .

**What do you dislike about Kylas Sales CRM?**

Till now nothing much. Expected payment gateway PayUMoney working integrated with Kylas CRM

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Tracking overall stages of leads and helping in growth

**Official Response from Kylas Sales CRM Official:**

> Thank you for your valuable review, Dr. Tirthankar! It's good to know that you find our customer service brilliant. We strive to provide our customers with the best solutions in the minimum time. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 14. Kylas CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krishna R. | Marketing Executive &amp; SEO Analyst , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

Excellent User Experience and easy to use and Nice UI

**What do you dislike about Kylas Sales CRM?**

some issues while operating, i thought that, under maintenance mode

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Reports management
Dashboards
Filters
Customisation

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for sharing your valuable feedback with us, Krishna! We are delighted that you appreciate our UI and UX. We are working o improving our features for better management and will update you soon regarding the same.  

  ### 15. Made it easier than ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sheena S. | Sales and pre sales co-ordinater, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2022

**What do you like best about Kylas Sales CRM?**

Customization snd reporting and obviosly the pricing.

**What do you dislike about Kylas Sales CRM?**

Mobile view of app is not that perfect..

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

showing activities and growth from wider view.

**Official Response from Kylas Sales CRM Official:**

> Hey Sheena, thank you for your words of appreciation! We are elated that you like our customization and reporting features. We are working on our feature set and mobile app and we will update you shortly regarding the same.

  ### 16. More than I hoped for

**Rating:** 4.5/5.0 stars

**Reviewed by:** Meenakshi  A. | Digital lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Kylas Sales CRM?**

The role defining solutions across sales reps and managers is quite clever. It's also great to see a clear transparent pricing policy.

**What do you dislike about Kylas Sales CRM?**

Need more on the mobile end otherwise, all ok

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

First of all, I just love the custom sale pipeline and the integration features. I was new to automation and thus had a few doubts over the same. Contacted team Kylas for support and they were more than happy to address my concerns.

**Official Response from Kylas Sales CRM Official:**

> Hi Meenakshi, Thank you so much for your valuable feedback! We are happy that you are making the most of Kylas' user access control and custom pipeline. We are ramping up our feature set on our Mobile app and will update you shortly on when you can start using the same on Kylas!

  ### 17. Kylas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2023

**What do you like best about Kylas Sales CRM?**

unlimited users, pricing and custom dashboard

**What do you dislike about Kylas Sales CRM?**

multi-currency and cross-entity report, company layout

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

follow ups and tracking of enquiries on time

**Official Response from Kylas Sales CRM Official:**

> Hey Kylas user, thank you for sharing your feedback with us! We are glad that appreciate the unlimited users, pricing, and the ability to create custom dashboards. We let our users create custom reports based on the data they save into the software. Also, we are updating our feature set and will soon update you regarding the same. 

  ### 18. The best before and after-sales experience with Kylas CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nidhi  A. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about Kylas Sales CRM?**

Great for automation & autoresponders and managing all your leads in a centralized location

**What do you dislike about Kylas Sales CRM?**

Nothing but Need more focus on email nurturing.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Kylas is good at powerful segmentation, automation, and personalization features in terms of email marketing and customer tagging. Plus, I am impressed by how much thought they've put into their customer service. The support team is responsive and has never failed to respond to any concerns I have about the product.

**Official Response from Kylas Sales CRM Official:**

> Thank you for your valuable feedback, Nidhi! We keep working on improving our existing features to provide the best solutions to our customers. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 19. Single roof to manage user/leads data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2023

**What do you like best about Kylas Sales CRM?**

It is helpful to manage all our leads in a single with an appropriate status through the pipeline. Also, it helps to see email communications.

**What do you dislike about Kylas Sales CRM?**

I look forward to an option to record invoices/payment-related activities on a monthly basis for clients.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

As I mentioned earlier, it is single place for us to maintain all leads/user data with a pipeline stage.

**Official Response from Kylas Sales CRM Official:**

> Thanks for sharing your feedback with us, Kylas user! it's good to know that you find it helpful in managing all your leads in a single place and tracking their status through the pipeline with our CRM. For recording invoices/payment-related activities, we allow integration with Zoho books. We are improving our features and will soon update you regarding the same. 

  ### 20. Nice User Experince and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ayesha K. | BDE, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

Reports management
Dashboards
Filters
Customisation

**What do you dislike about Kylas Sales CRM?**

Laging during page load sometime during software update

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Reports management
Dashboards
Filters
Customisation

**Official Response from Kylas Sales CRM Official:**

> Hello Ayesha, thank you for sharing your feedback with us! We are delighted that you highly thought of reports management, filters, and customization options with Kylas. We are updating our features and will soon share updates regarding the same. 

  ### 21. Onboarding & Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Priya M. | Customer Relation Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Kylas Sales CRM?**

Its Good.to Add the leads and helpful to work in mobile

**What do you dislike about Kylas Sales CRM?**

Eventhough we delete the forms, It is enabled

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Data management, reporting, maintaining records

**Official Response from Kylas Sales CRM Official:**

> Thanks for your valuable feedback, Priya! We are glad you are having a great time adding leads and enjoying our mobile app. We keep working on our feature set to ensure that we provide our customers with the best-ever product. 

  ### 22. Kylas the best fit for MSME CRM needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeevan B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2022

**What do you like best about Kylas Sales CRM?**

The flexibility of the product to manage multiple users and different stages of business, Integrations with all the surrounding systems and easy to implement API's.

**What do you dislike about Kylas Sales CRM?**

The UI can be improved to provide better navigations between records like a table format.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Prospect Management, Funnel Management, Collaboration within the sales team.

**Official Response from Kylas Sales CRM Official:**

> Hello Jeevan, thank you for taking the time to share your experience with Kylas! We are glad that you thought highly of the integrations we offer. We keep improving our features for better services. We will update you shortly on when you can start using new features on Kylas!

  ### 23. kylas crm review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jagjeet  k. | Customer support manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Kylas Sales CRM?**

productivity tools
easy to use
integrations
adaptabilities

**What do you dislike about Kylas Sales CRM?**

sometimes the system get slower due to feature deployment

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

sales efficiency 
lead management 
data tracking 
maintaining notes & scheduling tasks

**Official Response from Kylas Sales CRM Official:**

> Hello Jagjeet, thank you for sharing your valuable feedback with us! We are glad that you like our productivity tools, integrations, and lead management features. We are trying our best to add new features while ensuring that the system doesn't slow down during the deployment. 

  ### 24. Cost Effective - Easy CRM Solution for Lead Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nirbhay Dhaked E. | Sr. Php Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2022

**What do you like best about Kylas Sales CRM?**

one of the best CRM for easy lead management with cost effective solution. I like the way that I can manage the options in lead form and east to manage with website lead generation / social media/ other classified marketplace solutions. I can download the leads with all available values and can also change their status at one time.

**What do you dislike about Kylas Sales CRM?**

there are many possibilities for improvements in the system to do things from a single window and for big-scale organizations. Hope to see it in better features and easy access management.

**Recommendations to others considering Kylas Sales CRM:**

I must recommend this saas application if you have team size of more than 10 and a daily number of leads of more than 20. Also if you need automation on leads status and reporting.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Helps is Lead Generation, Lead Management ad close the leads with its value. Also, It helps to generate my business report as per the lead stage, the month with value too.

**Official Response from Kylas Sales CRM Official:**

> Hello Nirbhay, Thank you for your valuable feedback! We are glad to serve you. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 25. one stop solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** abhishek j. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

Kylas makes my lead management capabilities very easy

**What do you dislike about Kylas Sales CRM?**

Mobile app dashboard could have being better

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

kylas is seriously the one stop solution to all my crm and lead management needs , i give my team power to work on thousands of leads at a same time

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for sharing your valuable feedback with us, Abhishek! We are happy that you appreciate our lead management features. We are improving our mobile app along with other features and will send you updates regarding the same. 

  ### 26. Great Sales CRM  for boosting enrollment rate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Akshay  D. | Adim, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Kylas Sales CRM?**

The ability to keep student data centralised. Plus, managing the students’ performance is a hassle-free experience.

**What do you dislike about Kylas Sales CRM?**

Nothing was found and but I Need frequent updates on the CRM.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

As the head of the administration, I am quite pleased with the performance of Kylas. It makes entering students’ information easy and also keeps the information centralized. We have gained around 10x efficiency in enrolling students for the month of April to June.

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your valuable feedback, Akshay! It's good to know that we have been able to help you with student data management. We are ramping up our feature set and will keep updating you regarding the same!

  ### 27. User Friendly Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vrushali C. | Operations Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Kylas Sales CRM?**

Data Management where we can feed our clients details by capturing the activities done on daily basis.

**What do you dislike about Kylas Sales CRM?**

As of now, all ok. Once started using will come to know later

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Capturing all the clients data in one software and then sorting as per our requirement.

**Official Response from Kylas Sales CRM Official:**

> Thanks for your valuable response, Vrushali! It's good to know that Kylas is helping you with your daily activities. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 28. Good CRM for small scale companies in almost every segments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay R. | Chief Sales & Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Kylas Sales CRM?**

Ease of access and simple interface helped us a lot in productivity. Anyone with the least experience in CRM can still use it easily. Their pricing is far better compared to other competitors outside.

**What do you dislike about Kylas Sales CRM?**

For the price they offer, they provide everything for a mid-size company. There is nothing to dislike about their service.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Kylas helped us manage the inbounds and outbounds generated through the marketing team. They have added several integrations to capture the leads & payment portal integrations to receive the payments directly from the customer.

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your valuable feedback, Akshay! We are glad that you find it easy to use our interface and have been making the most out of it. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 29. it is very good i would recommend to my friends

**Rating:** 5.0/5.0 stars

**Reviewed by:** saisreeja n. | Business development intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Kylas Sales CRM?**

I like how leads are assigned in kylas, the stages they have assigned and the software is very flexible to use and makes our work easier, because there is a notepad beside every lead where we can add the notes

**What do you dislike about Kylas Sales CRM?**

sometimes kylas will get stuck, if we open multiple tabs then we cannot apply filters it takes so much to get the filters and gets struck in between while applying the filters.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

the stages of clients are assigned very properly and distinguised clearly which is very helpful in decreasing the confusion between the stages. this is saving my time.

**Official Response from Kylas Sales CRM Official:**

> Hi, Saisreeja, Thank you so much for your valuable feedback! We are glad that Kylas is making lead management hassle-free for you. We are working on improving our CRM every day and will ensure that you don't face any issues in the future.

  ### 30. Over all experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaustubh P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2023

**What do you like best about Kylas Sales CRM?**

The customer support & the CRM software which is user friendly

**What do you dislike about Kylas Sales CRM?**

It takes time load the call logs which need to improve

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead management and data management for the operations it has easy to use as well as data pulling of the sales team

**Official Response from Kylas Sales CRM Official:**

> Hi Kaustubh, thank you for sharing your valuable experience with us! You made our day! We are elated that you like our customer support and user interface. We are adding new features to our CRM and improving the call log features too. We will update you soon regarding the same. 

  ### 31. IMPRESSIVE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mayank S. | MARKETING EXECUTIVE, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2022

**What do you like best about Kylas Sales CRM?**

USER EXPERIENCE, EASY TO USE.
CUSTOMER SUPPORT

**What do you dislike about Kylas Sales CRM?**

BECAUSE IT IS A CLOUD-BASED SOFTWARE SOMETIMES IT CRASHES.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

KYLAS IS A WELL-ESTABLISHED SOFTWARE, AND THEIR TEAM IS ALWAYS LOOKING TO MAKE IT MATTER. ALWAYS OPEN OR SUGGESTIONS AND FEEDBACK

**Official Response from Kylas Sales CRM Official:**

> Hi Mayank, your positive feedback means a lot! Thank you very much. We are happy that you like our user interface and customer support services. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 32. Good CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kanchan P. | CSE, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Kylas Sales CRM?**

Integration with various marketplace app

**What do you dislike about Kylas Sales CRM?**

there is nothing to dislike in this software

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

We are using this software since one year, before using this software we were handling all data manually but now it is sorted.

**Official Response from Kylas Sales CRM Official:**

> Hi Kanchan, thank you for sharing your valuable feedback with us! We are delighted that you appreciate the integrations offered by Kylas. To enhance your experience, we are adding more features to our CRM and will update you soon regarding the same. 

  ### 33. Excellent CRM for SME

**Rating:** 4.5/5.0 stars

**Reviewed by:** Inam K. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Kylas Sales CRM?**

It covers all the necessary functionality of a CRM, while the price is optimal.

**What do you dislike about Kylas Sales CRM?**

We expect some more detailed reports function.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Our Lead Management system was previously manual and inefficient. But since implementing Kylas CRM, our efficiency improved to a lot of extent.

**Official Response from Kylas Sales CRM Official:**

> Inam, thank you so much for your valuable feedback! We are glad that you think highly of our Lead Management module. We are ramping up our feature set, including our reports, and will update you shortly when you can start using the same on Kylas!

  ### 34. Kylas - The key to success

**Rating:** 5.0/5.0 stars

**Reviewed by:** MaNoJ M. | Corporate Training Development Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

Kylas helps us lot in our business productivity. Very easy to use.

**What do you dislike about Kylas Sales CRM?**

Nothing till now. Easy to handle and knows the productivity.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Helps to know the productive details of the agents

**Official Response from Kylas Sales CRM Official:**

> Thank you for your valuable feedback, Manoj! We are glad that Kylas is helping you in improving your business productivity. We are working on our feature set to deliver better services in the coming time. We will update you soon regarding the same. 

  ### 35. Ease to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** ritik g. | Digital Marketing Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Kylas Sales CRM?**

Its ease to use and user friendly experience without much complications.

**What do you dislike about Kylas Sales CRM?**

Support team takes too much time to resolve queries.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead Management.
Campaign management.
Lead capturing.
Reports
Easy UI
Sales data review

**Official Response from Kylas Sales CRM Official:**

> Hello Ritik, we are glad that you shared your review with us! It's good to know that you find Kylas easy to use and user-friendly. We will ensure that there are no delays in customer support from our end in the coming time. Currently, we are working on our feature set and will update you soon regarding the same. 

  ### 36. Perfect for small Business & Startups

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yuvishka b. | Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Kylas Sales CRM?**

Pipeline management 
Detailed analytics 
Automatic reporting 
and 
Easy Lead management and many more.

**What do you dislike about Kylas Sales CRM?**

nothing but there is scope of improvement in teach services support.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Kylas is perfect for my startup. It helps me to keep a check on my team and maintain and track data and activities internally. Highly Recommended if you are looking for CRM for your business. Must Try Free Trial

**Official Response from Kylas Sales CRM Official:**

> Hey, Yuvishka. Thank you for sharing your feedback! We are elated that you highly thought of pipeline management and lead management. We will surely work on improving our support to help you at all levels. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 37. Kylas CRM - Good overall experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kanishk G. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2022

**What do you like best about Kylas Sales CRM?**

No additional cost for multiple numbers of users. Very supportive account managers.

**What do you dislike about Kylas Sales CRM?**

A few more features can be added, have suggested the same to the team.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Multiple users log in.

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your valuable feedback, Kanishk! We are glad that you highly thought of our account managers and unlimited users feature. We have considered your advice and will update you shortly on when you can start using those features on Kylas! 

  ### 38. Easy and efficient CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rakhul c. | Territory manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2023

**What do you like best about Kylas Sales CRM?**

The CRM makes the lead management very easy

**What do you dislike about Kylas Sales CRM?**

time consuming in some of the working aspects

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

The lead management is easy to handle with precise steps

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for sharing your valuable feedback with us, Rakhul! We are happy that you highly thought of lead management. We are updating our features for better time management and productivity. You will be updated soon regrading the same. 

  ### 39. Overall I am satisfied with this product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sainul A. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Kylas Sales CRM?**

I really liked the UI and lead management of this tool

**What do you dislike about Kylas Sales CRM?**

The most disliked features are pipeline automation and Ivr

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

It is solvingt the lead management and CRM of our company

**Official Response from Kylas Sales CRM Official:**

> Thank you for your feedback, Sainul! It's great to know that you are able to manage your leads easily with Kylas. We will consider improving pipeline automation and other features and will update you shortly on when you can start using the same on Kylas!

  ### 40. Excellent Platform which makes work easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashique C. | Team Lead - B2C, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Kylas Sales CRM?**

Easiness in usage and good customer service

**What do you dislike about Kylas Sales CRM?**

So many integrations to be done using third party softwares

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lot of manual works , Time saving, Clerical errors

  ### 41. Responsive Support  by Kylas CRM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gaurav K. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Kylas Sales CRM?**

Ease of use, Custom Sales Pipeline creation, Plenty of useful features and Easy data tracking.

**What do you dislike about Kylas Sales CRM?**

Nothing was found in our case, but we need some updates for the mobile application.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Responsive Support by Kylas CRM, After the purchase, I had some doubts regarding creating custom pipelines. Team Kylas was quick to get on a call and sort my queries. Highly Recommended.

**Official Response from Kylas Sales CRM Official:**

> Thank you for sharing your experience with us, Gaurav! We loved that you thought highly of the customization we offer. We are working on improving our mobile app and will update you shortly on the same!



  ### 42. On boarding support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarabjit  S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Kylas Sales CRM?**

Quite professional and specially Anushree is very helpful & cooperative, so all five stars to her, keep up the good work

**What do you dislike about Kylas Sales CRM?**

The delay in integration with another software

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead Management

**Official Response from Kylas Sales CRM Official:**

> Hello Sarabjit, Thank you so much for your valuable feedback! We loved that you thought highly of our customer support and lead management. We are ramping up our feature set to minimize delays and will update you shortly on the same on Kylas!

  ### 43. best price and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mano S. | sales head, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Kylas Sales CRM?**

1.Best price
2. easy to use
3. smooth customer support

**What do you dislike about Kylas Sales CRM?**

As of now nothing to dislike in kylas ..

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

They are taking feedback from us weekly wise and trying to implement

**Official Response from Kylas Sales CRM Official:**

> Thanks a lot, Mano for taking the time to share your feedback with us. It means a lot to us. It's good to know that you are happy with the customer support and pricing. We are ramping up our feature set and will update you shortly on when you can start using the same on Kylas!

  ### 44. Good

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nadeem S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Kylas Sales CRM?**

The service is on point, and support team is very responsive  and cooperative

**What do you dislike about Kylas Sales CRM?**

The Technology side needs to be upgraded abit

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Helping in managing leads and rectifying the duplication of leads

**Official Response from Kylas Sales CRM Official:**

> Thank you for sharing your valuable feedback with us, Nadeem! We strive to serve our customers with the best support at all levels. We are ramping up our features and will update you shortly. 

  ### 45. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed I. | Business Development Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Kylas Sales CRM?**

The software is user-friendly and easy to use. The dashboard helps us to analyse Team Performance. Management of the sales pipeline is easy.

**What do you dislike about Kylas Sales CRM?**

Customer support can be a little more proactive.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Kylas CRM has made our operations easy with various features which enable us to manage our data efficiently. And through integrations such as Gmail and WhatsApp, we find it helpful to contact our prospects.

**Official Response from Kylas Sales CRM Official:**

> Thank you so much for your valuable feedback, Mohamed! We are glad that you are able to analyze your team's performance and sales status easily with Kylas. We will ensure that you are given the best service support at all times. 

  ### 46. Nice and crispy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sai Rahul S. | business development exicutive, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Kylas Sales CRM?**

It's very convent to handle the leads and creating tasks is very easy. thanks to the team for your continuous support whenever we have changes or upgradation, they are handling things patiently. This service is the best that I have ever seen on other platforms.

**What do you dislike about Kylas Sales CRM?**

But stages handling should be clear and could also have better filtering options. Sometimes kylas stop working. Except for this kind of glitch, the rest is perfect. Hope they rectify these problems soon.

**Recommendations to others considering Kylas Sales CRM:**

best CRM at a cheaper price.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Lead handling is so convenient. now I can easily be following up on my leads, this is indirectly helping us to increase our revenue and sales reach out. Directly it's helping us to grow our business

**Official Response from Kylas Sales CRM Official:**

> Hi Sai Rahul, thanks for sharing your experience with Kylas. We really appreciate it. We try our best to serve our clients with the best features and customer support. We keep fixing the glitches as soon as we get information about them. We are ramping up our feature set and will update you shortly when you can start using the same on Kylas!

  ### 47. Smooth Operations By Kylas

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hardik P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2022

**What do you like best about Kylas Sales CRM?**

Friendly Customisation, Leads and Deals management

**What do you dislike about Kylas Sales CRM?**

Some part are lengthy in this CRM which sometimes taking more tome

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Smooth Operations

**Official Response from Kylas Sales CRM Official:**

> Hello Hardik, thanks for sharing your feedback with us. We are glad that you are enjoying leads and deals management with Kylas. We are ramping up our feature set to save users' time and will update you shortly on when you can start using the same on Kylas!

  ### 48. Lead Management - Website - Social - Third Party - Status & Assign

**Rating:** 3.5/5.0 stars

**Reviewed by:** Abhishek S. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2022

**What do you like best about Kylas Sales CRM?**

The best Of the Kylas saas application is its connectivity with the website lead form which I can install on my website and all leaders will be added to my kylas LMS with its information whatever I want. also, I can integrate it with other third-party lead generation tools like Facebook and just dial.

**What do you dislike about Kylas Sales CRM?**

sometimes the system got stuck OR not responding, and due to that, it needs manual interaction. When I do manual interaction or add any lead then I am not able to fix its creation date.

**Recommendations to others considering Kylas Sales CRM:**

Recommended managing your lead generation and its management process.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Helping better for lead management, assigning to the right team and the right product.  Integration with third-party tools helps me do the less human effort.

**Official Response from Kylas Sales CRM Official:**

> Thank you for sharing your feedback with us, Abhishek! We are happy that you thought highly of third-party integrations. We understand that glitches can hinder your productivity and we are working on improving your experience. 

  ### 49. Best CRM ever used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** saikrishna a. | Business development., Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Kylas Sales CRM?**

This is really helpful and very convenient. It helps us in working effectively as well as efficiently. 
it helps to extract required data with ease compared to other CRM"S.
The best thing is TASK reminder which really helps.

**What do you dislike about Kylas Sales CRM?**

There is no such dislike, but it should be transparent so that it will be the best thing ever.
some filters flexibility should be added so that it will be more easy to use.

**Recommendations to others considering Kylas Sales CRM:**

Yes i will surely recommend it with pleasure.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

The best thing is we can use kylas application in mobile phone also, so  where ever their is no flexibility of using laptop we can work in remote areas by using it.

**Official Response from Kylas Sales CRM Official:**

> Thank you for your feedback, Saikrishna! We are happy that you are able to perform all your tasks on time because of the task reminder. We are ramping up our feature set and will update you shortly so that you can start using them for an improved experience. 



  ### 50. A pretty good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2022

**What do you like best about Kylas Sales CRM?**

The sales team doesn't give up on accounts, even after the handover to the critical/ key accounts team. They are available on quick calls to always help you with queries. (Had good experience with Jayesh)
The account management team is helpful and does the complete hand-holding until you go live. ( Had Good experience with Charu )

**What do you dislike about Kylas Sales CRM?**

We had some glitches/challenges during 3rd party integrations.

**What problems is Kylas Sales CRM solving and how is that benefiting you?**

Calendly link integration, blocking the calendar through CRM.
Multiple features on existing 3rd party integration ( Wati)

This would improve our productivity and Better showcasing of our templates.

**Official Response from Kylas Sales CRM Official:**

> Hi Kylas user, your review made our day. We are glad that you like our customer support and thought of it. We are ramping up our feature set so that our users don't have to face any kind of glitches and will update you shortly on when you can start using the same on Kylas!



- [View Kylas Sales CRM pricing details and edition comparison](https://www.g2.com/products/kylas-sales-crm/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-15+15%3A12%3A07+-0500&secure%5Bsession_id%5D=19bd2ac0-d0e3-4c63-997b-e05f0c27dbac&secure%5Btoken%5D=930ccaf6a348634f7c48fe795696bf2b344783415b8abc67a5cf0a86fd552368&format=llm_user)
## Kylas Sales CRM Integrations
  - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Interakt](https://www.g2.com/products/haptik-interakt/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)

## Kylas Sales CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top Kylas Sales CRM Alternatives
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,304 reviews)
  - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) - 4.9/5.0 (656 reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,691 reviews)

