[
Kubit Reviews
](https://www.g2.com/products/kubit/reviews)

[
Kubit Reviews
](https://www.g2.com/products/kubit/reviews)

# Kubit Features

##### ## Metrics (23)

Sessions - Digital Analytics

Accurately measure total web traffic and present data elegantly.

Engagement

Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.

Entry and Exit Pages

Accurately determine where most people enter your site and where they leave and present data elegantly.

Standard Event Tracking

Software automatically tracks standard user actions.

Custom Event Tracking

Able to set up custom variables to track any user activity on the site.

Retention

Accurately measure bounce rate.

Return

Track user return rates and related metrics.

Conversions

Track what proportion of users convert via a certain action.

Funnels

See how many users proceed down a certain path to conversion.

Engagement

Configures and accurately measures an appropriate measure of engagement, such as average session length.

Exit Tracking

Accurately determines where users close the app during their sessions.

Retention

Accurately measures bounce rate.

Return

Tracks user return rates and related metrics.

Conversions

Tracks what proportion of users convert via a certain action.

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Uninstall Tracking

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Location Tracking

Identify the physical location of an individual, asset, device, etc.

ROI Tracking

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Retention Tracking

Measures the retention rate and satisfaction of customers.

Visitor Tracking

Track visitors and purpose of visits

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Revenue Tracking

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##### ## Reporting (7)

Real-Time Reporting

Obtain live data for who is currently accessing your site.

Trending

Report on how any user activity has changed over time.

Retroactive Reporting

Report on user activity in the past and set up predictive models for the future.

Segmentation

Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Mobile Reporting

Analytic tools are also available for mobile and tablet versions of websites.

Unification Across Devices

Able to unify user data across devices, recognizing returning users.

Custom Reports and Dashboards

Allows users to easily build customized reports and dashboards.

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##### ## Other (7)

User Data

Able to access user-specific data such as location, language, gender, and activity while on the site.

Site Search Reporting

Report on keywords used in internal searches.

Load Time Monitoring

Track load times on different devices and systems.

Campaign Tracking

Analyze inbound marketing traffic to identify which campaigns are working best.

E-Commerce

Track revenue and transactions.

Promotional Messages

Able to deploy promotional or other pop-up messages based on user actions.

Administration Alerts

System can self-monitor critical metrics and alert administrators when they reach concerning levels.

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##### ## Administration (4)

API / Integrations

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

QA Testing

Able to test that event and variable setup are reporting data accurately.

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

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##### ## User Identification (4)

Demographics

Identifies user demographics like gender or age.

User Segmentation

Enables the view of analytic data based on user segment.

Geolocation

Identifies users locations.

Predictive Analytics

Predict future data based on historical data sets

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##### ## Tracking & Reporting (8)

Custom Event Tracking

Enables you to define custom events for analysis.

Real-Time Insights

Provides real-time reports.

Attribution

Measures user acquisition analytics.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

User Path Tracking

Displays a users progress throughout specific paths in an application.

User Activity History

Displays a users activity history.

Multi-Channel Attribution

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

In-App Events Tracking

Track user activities and events within an application.

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##### ## Marketing Operations (25)

ROI Tracking

Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs

Data Collection

Gathers data about the effectiveness, impact, and reach of marketing campaigns

Customer Insights

Collects and reports on data relating to customer journeys, preferences, and history

Multi-User Access

Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

Spend Management

Includes features for budgeting, forecasting, and managing marketing investments

White Label

Offers a white labeling service for agencies or resellers to customize platform branding

Multi-Channel Data Collection

Collect information from multiple sources

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Keyword Tracking

Track and monitor a specific set of keywords

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Campaign Tracking

Track the performance of marketing campaigns across multiple channels.

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

SEO Management

Optimize and manage the search engine optimization efforts for a website or digital content

Tag Management

Generate or append custom campaign parameters to URLs

Real-Time Data

Receive data and information in real time

Activity Tracking

Track and document all activities across devices, networks, and other systems

Click Tracking

Track the amount of clicks on individual products to measure campaign results

Contact Management

Manage, organize, and store contact information

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Management

Manage, store and organize emails within the system or via third-party apps

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Workflow Management

Create, design and manage workflows for repetitive tasks

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##### ## Campaign Activity (14)

Campaign Insights

Analyzes historical and current marketing campaigns to inform future strategy

Reports and Dashboards

Creates reports and dashboards to analyze results of campaigns

Campaign Stickiness

Identifies which marketing campaigns resolved in open or closed opportunities

Multichannel Tracking

Collects marketing campaign performance data across multiple channels

Brand Optimization

Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback

Predictive Analytics

Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization

Multi-Campaign

Manage multiple campaigns in one system

Campaign Analytics

Track and interpret campaign performance metrics

Website Analytics

Track and analyze information regarding website visitors

Conversion Rate Optimization

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Drip Campaigns

Send automated marketing emails based on user actions over a predetermined period

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Real-Time Analytics

Analyze and gain insights into data in real-time

Customizable Reports

Alter the layout and content of reports

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##### ## Product Analytics (9)

Account-Level Analytics

Ability to see analytics at the account level.

User-Level Analytics

Ability to see analytics at the user level.

Segmentation

Ability to compare usage across segments such as role, company size, etc.

Funnels

See how users move though a product via grouped page sequences

Alerts

Receive automated alerts and reports based on gains or losses in performance.

Multi-Product Analytics

View analytics for multiple products in a single dashboard, including cross-product engagement

User Scoring

Scores customers and visitors to identify at-risk or thriving accounts.

Integrations

Breadth and functionality of integrations with third-party products.

Usage Tracking/Analytics

Track and interpret metrics on the usage of company resources

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##### ## Platform Basics (2)

Dynamic Segmentation

Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).

Journey Optimization

Automates the testing and optimization of customer-facing messaging and campaigns.

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##### ## Platform Data (4)

Journey Reporting

Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).

Trends Reporting

Ability to measure product usage by feature, campaign performance by source, and other trending metrics.

Dashboards

Provides dashboards to combine and visualize quantitative and qualitive customer journey data.

Advanced Data Filtering

Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.

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##### ## Platform Additional Functionality (3)

Journey Mapping

Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.

Integrations

Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.

Automated Alerts

Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements.

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##### ## Agentic AI - Customer Journey Analytics (4)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - Marketing Analytics (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

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##### ## Agentic AI - Product Analytics (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Machine Learning

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

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##### ## Agentic AI - Digital Analytics (4)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Behavioral Analytics - Product Analytics (5)

Multi-Product Analytics

View analytics for multiple products in a single dashboard, including cross-product engagement

User level Analytics

Ability to see analytics at the user level.

Account level Analytics

Ability to see analytics at the account level.

Segmentation

Ability to compare usage across segments such as role, company size, etc.

Funnels

See how users move though a product via grouped page sequences

Show More

##### ## AI driven optimization - Product Analytics (4)

User scoring

Scores customers and visitors to identify at-risk or thriving accounts.

Adaptive learning

View analytics for multiple products in a single dashboard, including cross-product engagement

Automated insights

Anticipates needs and offers suggestions without prompting

Autonomous task execution

Capability to perform complex tasks without constant human input

Show More

##### ## Platform Infrastructure - Product Analytics (3)

Cross System integrations

Works across multiple software systems or databases

Alerts

Receive automated alerts and reports based on gains or losses in performance.

Integrations

Breadth and functionality of integrations with third-party products.

Show More

##### ## Additional Functionality (85)

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Push Notifications

Trigger clickable pop-up messages

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Data Modeling

Conceptual model of how data items relate to each other

Funnel Analysis

Method of analysis that visualizes the series of events that lead towards a defined goal.

For Marketers

For the intention to be used by marketing teams

Single Sign On

Allow users to access multiple services after entering their login credentials once

Workflow Management

Create, design and manage workflows for repetitive tasks

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Mobile Access

Access software remotely via mobile devices

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Alerts/Escalation

System alerts about the need to escalate an issue or request

Data Import/Export

Import and export data to and from software applications

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Session Recording

Record active support and chat sessions for auditing and training

Data Visualization

Graphical representation of data

Root Cause Analysis

Identify and analyse the reasons behind accidents

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Cohort Analysis

Analytics that breaks the data in a data set into related groups/categories.

Issue Management

Identify and respond to unexpected problems or failures (ie. "negative events")

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Heatmaps

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Customizable Branding

Add customized logos and colors to align with company branding

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

API

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Event Marketing

Plan marketing campaigns for events

Social Promotion

Market event via social media tools

Multi-Channel Marketing

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Data Import/Export

Import and export data to and from software applications

Lead Generation

Manage the process of attracting and converting business prospects into leads

Campaign Segmentation

Group campaigns by project, client, or campaign for better management.

Customizable Forms

Customize contracts and forms to collect specific information

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Email Templates

Pre-made examples and templates for emails

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Lead Capture

Automatically identify and save contact information of potential customers

Customizable Branding

Add customized logos and colors to align with company branding

Real-Time Reporting

Active reporting of data and metrics

Campaign Planning

Plan and strategize marketing campaigns

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Campaign Scheduling

Set campaign schedules by selecting start, pause, and end dates

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Autoresponders

Create and automatically send premade copy in response to customer messages

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

Email Marketing

Create and send email blasts/campaigns

API

Application programming interface that allows for integration with other systems/databases

Customizable Fields

Customize data fields to support various needs and use cases

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Visualization

Graphical representation of data

Ad hoc Reporting

Generate one-off reports that meet information requirements

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Data Source Connectors

Connect to big data sources

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Multi-Channel Attribution

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

KPI Monitoring

Tracking the status of previously identified performance measurements

Cohort Analysis

Analytics that breaks the data in a data set into related groups/categories.

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Funnel Analysis

Method of analysis that visualizes the series of events that lead towards a defined goal.

Product Data Management

Capture, organize and track product-specific data and information in a centralized location

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Cohort Analysis

Analytics that breaks the data in a data set into related groups/categories.

Session Recording

Record active support and chat sessions for auditing and training

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data Visualization

Graphical representation of data

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Interactive Reports

Edit and personalize data view as needed

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Show More

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Mobile Reporting](/glossary/mobile-reporting-definition)

Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.

[Promotional Messages](/glossary/promotional-messages-definition)

Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.

[User Segmentation](/glossary/user-segmentation-definition)

User segmentation is the action of separating different users into specific groups, or segments, based on common characteristics.

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