---
title: Knowledge Direct Reviews
meta_title: 'Knowledge Direct Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Knowledge Direct works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 2
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: HR Services
  url: https://www.g2.com/categories/hr-services
---

# Knowledge Direct Reviews
**Vendor:** Digitec Interactive  
**Category:** [Training & Development Companies](https://www.g2.com/categories/training-development)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 2
## About Knowledge Direct
Knowledge Direct is an learning management system designed to combine advanced technology with user-friendliness, helping organizations develop rich, customized and social learning experiences.




## Knowledge Direct Reviews
  ### 1. Did not meet our business needs; dev support lacking

**Rating:** 1.0/5.0 stars

**Reviewed by:** Stacey W. | Program Director, Certification and Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2022

**What do you like best about Knowledge Direct?**

We were able to mostly troubleshoot and address user issues without engaging the KnowledgeDirect support team.

**What do you dislike about Knowledge Direct?**

User experience on the platform was clunky and outdated. Missing powerful reports for admins. Nonsensical admin features (such as customer entries in alpha order by first name, not last name). Customer/dev support was not very responsive and unable to address many issues I raised.

**What problems is Knowledge Direct solving and how is that benefiting you?**

We used KnowledgeDirect to host certification exams online, in conjunction with a separate proctoring service. This allowed us to offer more exams to more candidates around the world, expanding our reach significantly. We also used KD as our Learning Management System (LMS) for approximately 8 years to host professional education content for our members.

  ### 2. Good LMS solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2019

**What do you like best about Knowledge Direct?**

We have recently upgraded to a newer version of KD, though we used the older one for years. Customer service and tech support are phenomenal. 
We don't have any major issues with performance or maintenance. It was fairly easy to integrate with Salesforce.com and Salesforce Customer Community. Their tech team was very helpful in designing interaction that met our needs. Using SSO is helpful to our customer community users.

**What do you dislike about Knowledge Direct?**

The only thing I'd add is a bit more flexibility with customization. As an admin I'd like to be able to add  custom fields and turn on/off certain functionality without contacting KD.

**Recommendations to others considering Knowledge Direct:**

add mire flexibility for admin users in terms of configuration

**What problems is Knowledge Direct solving and how is that benefiting you?**

we provide online learning functionality to our members


## Knowledge Direct Discussions
  - [What is Knowledge Direct used for?](https://www.g2.com/discussions/what-is-knowledge-direct-used-for)

- [View Knowledge Direct pricing details and edition comparison](https://www.g2.com/products/knowledge-direct/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+00%3A34%3A28+-0500&secure%5Bsession_id%5D=7cad7a00-463e-4e88-a350-c25fec12dc5d&secure%5Btoken%5D=4c6b5638b3d4d13017789f596696a0e633d7df7d25e2f2391b94a42860bb6a09&format=llm_user)

## Knowledge Direct Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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