Introducing G2.ai, the future of software buying.Try now
It's been two months since this profile received a new review
Leave a Review

Knowledge Direct Reviews & Product Details

Profile Status

This profile is currently managed by Knowledge Direct but has limited features.

Are you part of the Knowledge Direct team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Product Avatar Image

Have you used Knowledge Direct before?

Answer a few questions to help the Knowledge Direct community

Yes
Yes

Knowledge Direct Reviews (2)

Reviews

Knowledge Direct Reviews (2)

3.0
2 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
SW
Program Director, Certification and Education
Small-Business (50 or fewer emp.)
More Options
"Did not meet our business needs; dev support lacking"
What do you like best about Knowledge Direct?

We were able to mostly troubleshoot and address user issues without engaging the KnowledgeDirect support team. Review collected by and hosted on G2.com.

What do you dislike about Knowledge Direct?

User experience on the platform was clunky and outdated. Missing powerful reports for admins. Nonsensical admin features (such as customer entries in alpha order by first name, not last name). Customer/dev support was not very responsive and unable to address many issues I raised. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
More Options
"Good LMS solution"
What do you like best about Knowledge Direct?

We have recently upgraded to a newer version of KD, though we used the older one for years. Customer service and tech support are phenomenal.

We don't have any major issues with performance or maintenance. It was fairly easy to integrate with Salesforce.com and Salesforce Customer Community. Their tech team was very helpful in designing interaction that met our needs. Using SSO is helpful to our customer community users. Review collected by and hosted on G2.com.

What do you dislike about Knowledge Direct?

The only thing I'd add is a bit more flexibility with customization. As an admin I'd like to be able to add custom fields and turn on/off certain functionality without contacting KD. Review collected by and hosted on G2.com.

There are not enough reviews of Knowledge Direct for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Canvas LMS Logo
Canvas LMS
4.4
(1,826)
Canvas LMS is built to make teaching and learning easier for everyone, from the littlest learners to college faculty to business leaders. Learn more about how Canvas works with your institution.
2
Rippling Logo
Rippling
4.8
(9,340)
A Single, Modern System for Your Payroll, Benefits, HR & IT.
3
Paylocity Logo
Paylocity
4.5
(5,025)
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
4
Leapsome Logo
Leapsome
4.8
(2,204)
Leapsome helps you close the loop between performance, engagement, and development through best-in-class review cycles, engagement surveys, and many more features
5
UKG Pro Logo
UKG Pro
4.3
(2,152)
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.
6
Showpad eOS Logo
Showpad eOS
4.6
(1,895)
Showpad eOS makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content management, training, and coaching into a single user experience.
7
Paychex Logo
Paychex
4.1
(1,632)
Paychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.
8
Paycom Logo
Paycom
4.3
(1,526)
Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.
9
Workday HCM Logo
Workday HCM
4.1
(1,437)
Workday HCM helps customers master the transition to a new era of work, reinventing work, unlocking engagement and executing for growth with a secure foundation. It's a comprehensive, global HR suite, including core HR, talent, and benefits, all designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B+ transactions, helps customers re-invent work. Workday provides clean, coherent data and is transparent about its ML models, ensuring human control over final decisions to elevate human capabilities in finance and HR. Workday helps companies unlock engagement by empowering employees and managers with simplified, unified experiences, leading to increased retention and performance. It also allows organizations to execute for growth by providing a unified, extensible foundation that automates processes and proactively manages compliance, making HR more strategic.
10
Paycor Logo
Paycor
3.9
(1,267)
HRIS that simplifies processes, reduces redundancy and gives you fast access to accurate records instantly
Show More
Trending Discussions related to Knowledge Direct

What is Knowledge Direct used for?

GU
By Guest
over 2 years ago
View all Discussions
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Categories on G2
Corporate Learning Management Systems
Explore More
Best chatbot builder for software companies
What's the best workforce management solution for call centers
Best rated account-based orchestration service
Best chatbot builder for software companies
What's the best workforce management solution for call centers
Best rated account-based orchestration service
Top-rated tools for combining ABM analytics with CRM data
User Research Platforms
What are the best AWS marketplace tools for cloud cost optimization?
Product Avatar Image
View Alternatives
Product Avatar Image
Knowledge Direct
View Alternatives