It's simple to setup and not overly time consuming for the end user to complete.

It needs to be paired with Security Coach to be effective immediately, the end user has no idea what they've done initially to receive the training, so no immediate corrective action is given.

Making our end users more cautious and alert to phishing emails and bad actors.

More languages , Newer interactive modules

Increased awareness/training around Ai driven threats - especially speed and consequences around improper identification

Even as an IT company, the cross section of employees are inadequately aware /skilled in detecting /acknowledging cyber threats that can affect them and the organisation. KNowBe4 address this squarely

teaches and informs the right concepts and the relevant ones that are appropriate for the time, the market and the newer concepts and security awareness matertial thats needed.

nothing, as far as i know knowbe4 is probably the best and the top notch security awareness teaching platform that is comparable to any best of the best solutions out there.

tecahing and creating awarenss across the enterprise to know, act and react based on the bad actors out there that are constantly getting better at the security vulnerability.

The videos are engaging. The users enjoy watching them. We do not receive any complaints.

I cannot think of anything that I dislike about it.

The need to educate almost 700 users across 6 locations and multiple remote locations.

I like how you can pinpoint on what you are subscribed to see but at the same time see what is not available to you. I like that there are so many different ways to push the training. Either in training content that has 3 together or individually if you try to break it up.

I wish you could customize or request to customize based on your companies policies.

It is helping solve our overall security awareness training to include phishing and phishing campaigns.

I appreciate the breadth of the training courses available in the KB4 library as well as their translation into multiple languages. This is very helpful for growing companies like ours. The bogger we are, the more threats we face, and having localized content aids everyone's understanding.

The downside would be the inability to edit. I would like to customize available modules to remove content that does not apply to us. I don't need to rebrand, just adjust content.

As a player in the healthcare IT space, we are under constant scrutiny and often even attack. We face phishing, smishing, hiring scams, and so on. So we need to remain vigilant and keep employees current on the latest threats.

1. The vast number of domains and templates available in Phishing templates

2. Tracking of user training progress from the console and notification mailers to management

3. Availability of many training programs when compared with competitions

4. Increase in number of features year by year

I do not see any currently

Even the customer support is great from KB4

We use this to promote security awareness among users in our organization and to address the common vulnerability posed by human error. Additionally, we make it easier for end-users to report phishing emails by utilizing the PAB (Phish Alert Button).

- Easy to use

- Clean UI

- Lot of Templates with Customizability

- Good Reports

- User Database can be improved for organizational purposes

Security Awareness for our employees, informational and active testing

This is a great protal/ hub of all things seucurity awareness. It has multiple providers submitted content, multi-language and easy to use.

That peiece I have not come across as yet. I think from a compliance perspective an all in one solution - for now its faultless.

I have not logged any issues for now. I would ideally love to spend more time using the product but other hats in my current role keep me busy!

Easy to configure campaigns. Easy to send notifications to the people involved in those training.

I think the tool must have more personalization.

Deploying and tracking training