Content relevance , the way they delivered using story line up and the platform felxibility.

Security coach building

New content around the regional compliance

Relevant Phishing template

Roles specifc trainings

After a very helpful and friendly associate of KnowBe4 helped me with the initial set up - the site just does exactly what you need it to do - phishing the biggest security threat at a company - humans :) . Great reporting and easy navigation. Our rep is always available and they even actively reach out to make sure you've got what you need. This is a great service by a great company.

Some getting used to finding things in nooks and crannies - but nothing that practice doesn't fix.

Our team has access to sensitive information and keeping them on top of their toes while clicking around in their email is monumental to security.

Know Be4 has helped us, run the security awareness program in our organization efficiatively. we can add- update modules and also run time-based campaign, with integration with okta and namely the compliance training are automatically assigned to the new hires, so there is an automation to the process and less chances of missing out on the compliance part.

The Dashboard reporting could be better and needs more options to send reminders to individuals or a group reminder to the managers.

The reporting section could be more user friendly,

Its a one-stop program to meet and manager our compliance, it helps us in managing the timelines and the content of the programs, also during our audits it is so organized to provide the trainings proofs and records. it has solved the problem of getting the policy documents signed and maintaining them manually.

The modules are engaging and the length of each module is reasonable. Our customer support is always available to answer questions or to make the platform work better for us if changes need to be made.

Sometimes the modules can be a bit elementary in nature.

Security Awareness Training keeps our employees engaged with information that is top of mind as they are proceeding throughout their workday. By consistently rolling out various training topics, we are ensuring that our team is lessening the risks of cyber attacks on our systems both privately and personally.

I liked the storyline for the fierst 2 seasons but it got weird after the last season

new videos. The current series is dragging on

It has helped with users paying attention to phish alerts

It is comprehensive and there are many different types of trainings available to chose from.

The playform can be difficult to navigate

Phishing emails!

Ease of use, support is exceptional, community resources is great. Templates are great.

The reporting and metrics leave a lot to be desired, I have written my own formulas in excel to see stats to rate our company's performance and weak points.

Assisting with security awareness and teaching red flags for common phishing attacks. Teaching company that they work with IT Security in reporting suspicious emails

Simply put, it works and it is affordable. KnowBe4 provides us a tool to easily educate our clients and measure the effectiveness of our training.

Toggling between client accounts in Reseller Mode is clunky.

Drilling down to find the right training module is cumbersome because there are so many training options available.

Do it; you won't regret it.

We build a cyber-awareness for phishing emails and scams with our clients and we can succinctly measure the effectiveness. We've seen clients drop their "phish proneness" from 30% to 1% in a few months just by being aware.

The training is easy to follow and intuitive to use when setting up. Real life examples.

When supporting a lot of companies as an MSP it can be time consuming

Helping to keep the humans updated

KnowBe4 Security awareness training is fairly easy to setup campaigns and notifications. There is a large catalog of training modules based on topics. It's easy to use for endusers and phishing training is done very well, especially the AI driven tests.

If you've been using KnowBe4 for a number of years, you start to run low on training materials over time as only certain trainings are updated annually. I wish we had the ability to update/edit campaigns after launch.

Our quarterly and annual security awareness training for compliance.