The quality of the content is exceptional. Relevant information that is up-to-date, provided in direct and interesting ways that keep the audience's attention but also make the message memorable. Multiple formats such as long and short videos, clips, quizzes, and media campaigns to utilize inside your offices or on your company intranet are really useful. The best part of the platform is the ability to leverage deployment of trainings in an easy fashion, monitor timeliness of completion, utilize the reports for regulatory audits, as well as gain statistical analysis on both individual employees as well as the firm as whole to identify the quality of cybersecurity awareness for your organization. Also, Board trainings are extremely well-received by my Board of Directors and always result in robust discussion of cybersecurity trends.

I love the plot-driven series a great deal but one of the best series has a whole season just more about social media awareness than the variety of areas covered across each of the other seasons' episodes. Because of this, we had to step away from the series and use the catalog of trainings to cover all the areas we typically cover. The plot-driven aspect means that our users will probably not get to enjoy the plot as much if we return to that series after skipping a whole season. I was pretty bummed as a Compliance Officer because the feedback and interest in the series from even the most training-apathetic staff was truly an outlier response to mandatory training I had never seen throughout my career.

Realistic concerns such as Phishing threats (which occur for us daily), clean desk practices (which always seem to require frequent reminders and testing), and getting people to actually pay attention to training material as opposed to playing it and zoning out. It's too engaging to ignore.

The ability to set schedules to keep all employees on training and build out plans to add based on their level of knowledge.

There is nothing at this time that I dislike.

Continued education on all aspects that could impact our business. This tool allows us to continuely keep our employees educated and informed on ways to approach any security risks.

Ease of use, content quality, convenience

I miss Kevin Mitnick!! :( Hope someone worthy will replace his Security Awareness trainings

It helps educate users on do's and donts

The self explaining videos with "almost" real situations.

Some situations a at the videos are not realistinc and users doesn't feel identified with those.

With the awareness thraining they provide the missing U on "Sec_rity"

I like the vast content you can choose from, enabling you to make tailor-made solutions applicable to your organisation. We schedule monthly simulations for all our staff. The platform is easy o use and intuitive and comes with many integrations.

The vast amount of content can sometimes make it difficult to select the best courses

KnowBe4 has allowed us to ensure our staff are more security conscious in their everyday practices

Use of real scenarios, teaching users about the behavior

Without comments, i like that way of teaching

Make users aware of how cybercriminals works

I am extremely satisfied with the KnowBe4 Security Awareness Training platform and I am pleased to share my positive experience. This tool has proven to be essential in strengthening the cybersecurity posture in our organization.

What I love:

Exceptional Educational Content:

The educational content is clear, concise, and kept up-to-date with the latest threats. The modules are easy to understand, even for those without technical experience.

Variety of Relevant Modules:

The platform offers a wide range of training modules, addressing various aspects of cybersecurity. From phishing simulations to tips for secure passwords, it covers all the bases.

Realistic and Effective Simulations:

The phishing attack simulations are realistic and have been crucial in improving our staff's ability to identify potential threats.

Tracking and Assessment Tools:

The tracking and assessment features are robust. They allow us to measure employee progress, identify areas for improvement, and demonstrate the positive impact of the training.

Interactivity and Engagement:

The platform encourages active participation with interactive elements, quizzes, and games, making the training engaging and memorable.

Detailed Reports and Analytics:

The generated reports provide a clear view of the organization's security posture. This is invaluable for making informed decisions.

Ease of Customization:

The ability to customize the training according to our specific needs has been a great plus. It allows us to tailor the platform to the unique challenges and requirements of our organization.

Excessive emphasis on phishing simulations:

While phishing simulations are crucial, some users might think that KnowBe4 places too much emphasis on this aspect, possibly neglecting other essential aspects of cybersecurity training.

The KnowBe4 Security Awareness Training platform addresses various key cybersecurity challenges by focusing on improving the awareness and preparedness of individuals within an organization. Some of the common issues that KnowBe4 seeks to resolve include:

Phishing and Social Engineering Attacks:

Problem: Phishing and social engineering attacks are frequent and can result in data breaches and unauthorized access.

Solution: KnowBe4 helps users recognize and resist phishing attempts through simulated campaigns and educational content, reducing the risk of falling victim to such attacks.

Lack of Employee Awareness:

Problem: Employees may not be fully aware of cybersecurity best practices and the potential risks associated with their online behavior.

Solution: The platform provides educational modules covering a wide range of cybersecurity topics, fostering a culture of security awareness among employees.

Weak Passwords and Insecure Authentication Practices:

Problem: Weak passwords and poor authentication practices can facilitate unauthorized access.

Solution: KnowBe4 highlights the importance of strong and unique passwords and educates users on secure authentication methods to improve overall account security.

One of the notable attributes that I appreciate most about KnowBe4 Security Awareness Training is its commitment to staying current with up-to-date modules and themes that encompass various aspects of Information Security awareness. The expansive library of content available through ModStore significantly enhances the convenience of crafting compelling training programs for our users. The breadth of topics covered ensures comprehensive coverage, and the user-friendly interface facilitates a streamlined experience in preparing and delivering engaging content. Furthermore, the valuable feature allowing the seamless upload of custom content adds an extra layer of flexibility and adaptability to cater to our organization's specific needs, making KnowBe4 an exceptionally practical and versatile platform for enhancing Information Security awareness.

One aspect that I find less favorable in KnowBe4 Security Awareness Training pertains to the platform's current limitation in recognizing instances when users do not successfully pass a quiz. The system consistently marks the quiz/module as completed irrespective of the user's performance, which poses a challenge in accurately analyzing and monitoring the training progress. This deficiency hinders our ability to efficiently identify individuals who may need to revisit the quiz for better comprehension or those who might benefit from additional training modules. A more nuanced tracking mechanism for quiz outcomes would enhance the platform's functionality, providing a more robust and effective means of managing and tailoring the training experience for our users.

KnowBe4 Security Awareness Training addresses crucial business problems by proactively educating employees on Information Security, reducing the risk of security breaches. The platform's diverse content library streamlines training development, ensuring relevance and timeliness. The flexibility to upload custom content aligns training with our organizational needs. Though improvements are possible, KnowBe4 significantly enhances our cybersecurity posture, fostering a vigilant workforce and minimizing the human factor in security vulnerabilities.

It was easy to follow, easy to understand and the training was very easy to navigate.

Nothing at this point in time. It was very helpful.

Every member of the organization needs to have at least basic security awareness and training. By having everyone go through the training, the organization as a whole is kept safe from security threats.

The tools to create phishing simulation are very simple to use, In addiction the training phishing section have very good and extensive content

I don't have dislike points. We don't have problems with the platform.

Our employees are more attentive of the types of phishing attacks