I like the ease of setting up new campaigns and the data we get about our users over time.
I dislike the branding part of the training and wish it was more simple to globally add a logo.
Awareness training helps companies reinforce behavior and keep visibility up for users.
It is a very complete tool, simple, easy and quick to implement. It has great features for integration with AD and Office365, among others. Thus, it also has a wide variety of content for training in different areas, plus the features of phishing test simulations and ransomware tests are an excellent tool for testing security. Another feature that I like is that the training can be fully scheduled so that it automatically starts on the indicated dates and times, as well as segmentation based on groups. These are some of the features that I like about the solution. I recommend it.
At the moment I don't think it has any features or functions that I don't like about the tool, I could only say that the translation of some content into Spanish would be good and also provide more formats for loading personalized content, but apart from that it is excellent and they always continue to innovate in their functions, features and also in their content.
One of the main problems that the tool solves is the training and awareness of users on security issues in a faster, more constant way and, above all, the control and consistency of these training as well as the performance of phishing tests, which They were quite tricky to handle. We also solve the logistics problem of having to gather the staff in a physical space to carry out training, as well as managing training times. Also with this, we were able to comply with some regulatory aspects which require constant training in security matters, which the tool also helped us with this.
It is straightforward and hits all the main points. It does not take a long amount of time to complete the training. The information is current and relevant. It is the best security training product we have used.
I do not see any downsides to using this solution. The product hits on all the major vulnerabilities end users can encounter. It is a great product that seems current with todays environment.
This training benefits our company by educating our work force on how to keep our data work place secure. Our end users are very proactive now after completing the training course.
The constant improving of the product, addition of new training modules.
Modules don't come out often enough, would like to see them more often
Training our users to recognize Phishing attempts and to be more aware of what is going on in the world related to hacking, phishing, ransomware.
ease of use, it works well and the reps find it easy to navigate. It's been a useful tool for us to teach the company overall, and get a lot of training out quickly.
There's nothing in particular to dislike about the training. It's interesting and informative and I believe it is done in the best way it could possibly be done.
We run a business where security is critical. The security awareness training allowed us to get a lot of basic security knowledge out to our employees in a quick and easy to understand way.
The training and Phishalert outlook plugin
There is nothing about the product and services i dislike
CEO BEC
Easy to use and follow training. Understandable slides and voice is very clear
I a little long course. some media controls are a little weird.
Provides user's knowledge on cyber security in an easily understandable manner.
Breaking down concepts into understandable and relatable information.
More interactive exercises to test users' understanding are useful.
Uncovering techincal jargon into practical and relevant concepts that users can apply directly and immediately.
Good selection of training modules and easy to administer.
There is nothing about the training that I dislike.
Training employees is essential to protecting the work environment. KnowBe4's training makes it easy.
The content is very relevant to our company and engaging. We have received great reviews from our staff on the training - especially "The Inside Man" which we feel has been very well done. Also, my support contact, Mark Muncy is fantastic. He is fantastic at helping me sort through the huge library of videos, trainings, etc.
It's not easy to find a downside to cyber security and KnowBe4. If I had to name one thing it would be just the amount of information that is out there can be a bit overwhelming. Our company is very small and it sometimes feels like we can get a bit lost with the sheer size of the training library. Thankfully, my contact Mark Muncy is very helpful and knowledgeable about what videos and training material is the best fit for our organization.
The advice I would give any company is that investing in a company like KnowBe4 is a win/win. There is no greater risk than not understanding the damage that a cyber attack can do on your company. Also, there is no greater risk than not understanding that a company's own employees can create a big problem unless they are educated. I would tell any company to take advantage of the videos and the training that is available.
We are addressing the biggest risk which is the user / our employees. With the help of KnowBe4, our employees are becoming quite savvy on cyber threats and I believe this will make a huge impact on future risk. In particular, clicking on emails and links within emails has been our biggest risk in the past. Because of this training, all of us think twice before clicking anything. We think first, and doubt everything. Also, because of this training, we have put into place other protocols with regard to banking procedures. We are excited to continue to learn and protect our company.
