It's always available and easy to access.

I wish more of the premium trainings were available, even if it was some of the older ones.

It helps solves the issue of people clicking on malicious emails.

The upsides of the security training is it does help to complete audit requirements. Helping to teach users about being more aware to phishing attempts and the like.

The difficulty with adding the SSO feature with Okta.... Users still need to be manually added unless they choose to go to knowbe4.com on their own. This makes it difficult to really use SSO effectivly.

Knowbe4 helps solve my organizations personnel and staffing issues. Being able to train new employees on security standards is a big thing with my company and shareholders.

We are able to easily view the progress of our users and generate compliance reports via the dashboard.

The marketing material looks like SPAM / Phishing E-mails.

Regulatory compliance requires users to receive regular CyberSecurity training.

Content availability and ease of administration. The reporting is excellent and easy to create and read.

The biggest complaint we have as an organization is that there tends to be too much content, and some need a bit of refreshing. Tech is changing, and it's tough to stay relevant.

Having a centralized place to grab and publish makes my job as the Information Security Manager that much easier. I can focus on additional tasks knowing my end users are getting appropriate training and awareness.

Knowbe4 makes management of our cyber security awareness program simple and straightforward as we can set up both our phishing campaigns and training campaigns from one easy to use console.

Because knowbe4 has so much training available within the console it can be difficult at times to locate the training you want once you have added it to your library.

Knowbe4 is helping us to mature our cyber security awareness program by assisting with locating quality trainings that meet our operational goals and also allows us to obtain useful reporting for our compliance.

KnowBe4 has continued to add new features and modernize their platform.

It would be nice if messages reported via the PhishAlert button would include summary information such as identifying the links and attachments instead of having to analyze each message manually.

Increasing user awareness and decreasing user susceptibility.

We feel there is no better way to educate and train our employees on cybersecurity.

Sometimes when I create a new campaign, I get a little frustrated trying to find modules that I've recently added. I'd like to be able to add these right from the mod store.

During penetration testing for the past two years, our staff was 100% successful in not being fished or manipulated by social engineering.

the diversity of the themes, the quality of the materials, the ease of contacting support.

I don't see any improvements for the environment that are relevant.

helping in compliance with regulatory bodies

I like that KnowBe4 helps me leverage automation to provide timely and useful security content to employees. We have a small security team and won't be able to scale the program without the automation capabilities. We also leverage some of the newsletter content and publish the information on our intranet. KnowBe4's features of security awareness content and automated phishing tests help keep our employees more aware.

I'm not sure there is much to dislike. That said, in order to really take advantage of some of KnowBe4's features like the simulated phishing campaigns and building up a security awareness culture, requires time. So be willing to use KnowBe4 for at least 12 months (longer would be more ideal) to really have a good baseline understanding of your organization's security awareness posture.

KnowBe4 solves multiple business problems for us. It helps us demonstrate an ongoing security awareness program for our regulators. In addition, it helps provide timely and memorable security awareness training for our employees and keeps employees vigilant throughout the year with simulated phishing emails.

Relevant content which flows nicely and keeps one engaged.

sometimes the sections are long with many clicks

Social engineering attacks, including phishing emails, phone calls, etc.