Customer Reviews - Financial Services
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Customer Quotes

Morgan S.
MS
Head of Finance
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()

"Virtual Accounting Firm with 50 employees looking to protect confidential client information"

What do you like best about KnowBe4 Security Awareness Training?

The ease at which training is automated and phishing simulations can be generated without a heavy lift

What do you dislike about KnowBe4 Security Awareness Training?

Once set up everything is very easy to use. I would not have been able to create templates without the help of knowBe4 support team

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Phishing simulations constantly being sent to our team, and auto generated training sent to new employees

SM
IT Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller

"User-Friendly Platform with an Impressive Course Selection"

What do you like best about KnowBe4 Security Awareness Training?

The platform is very user-friendly and offers a wide variety of courses to choose from.

What do you dislike about KnowBe4 Security Awareness Training?

I have nothing to add. Please continue doing what you have been doing.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

This has been valuable in teaching us how to protect our client data and ensure its safety.

Georgi A.
GA
SOC Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

"Good Product and Great support"

What do you like best about KnowBe4 Security Awareness Training?

From my experience with KnowBe4, the best part is definitely the phishing simulations. They don't just tell you what a phishing email looks like—they actually send one to your inbox. When I clicked a suspicious link (in a controlled test, of course!), I immediately got a pop-up that explained the red flags I missed, which was a very effective learning experience. I also appreciate the sheer volume of content in their library; there's always a new, short training video or a fun game to keep things fresh. It's a system that truly feels like it's built to teach and not just to check a box for compliance.

What do you dislike about KnowBe4 Security Awareness Training?

some modules feeling repetitive or simplistic for employees who are already tech-savvy

reporting is detailed, it can be overly complex and difficult to extract the exact data you need.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

it improves human error

TB
VP of Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite

"Awareness is Key"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 has a suite of products that allows customization specific to each individual's needs.

What do you dislike about KnowBe4 Security Awareness Training?

KnowBe4's suite of product can be challenging to use and customize.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

It solves the knowledge and awareness gap. Risk mitigation is key and KB4 lets me know where I can shore up.

RS
Security operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"Overall good service"

What do you like best about KnowBe4 Security Awareness Training?

Secuirty traings are really good, new traings help us in secuirty education

What do you dislike about KnowBe4 Security Awareness Training?

When conducting the phishing campagins it gives us a false postive, but support is incridble

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

phishing module is really great

Michelle W.
MW
VIce President of Administration
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review

"love the material and it's easy to understand"

What do you like best about KnowBe4 Security Awareness Training?

The training videos are quick and informative.

What do you dislike about KnowBe4 Security Awareness Training?

As an administrator sometimes setting up the campaigns can have issues howerver our rep can always get us through it.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Provides training on phishing and social engineering to assit our employees to make the right decision with cyber security.

Gary F.
GF
President
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Very good solution for Security Awareness training"

What do you like best about KnowBe4 Security Awareness Training?

KnowB4 has a simple user interface that makes it easy to setup and deploy training and phishing campaigns quickly. There are many different modules to chose from and our user's click through rates have dramatically dropped since using the solution.

What do you dislike about KnowBe4 Security Awareness Training?

I don't have many dislikes about the platform. Assigning users to groups is actually a bit confusing but otherwise platform is easy to use.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

We use KnowBe4 to train and educate end users. We deploy multiple phishing exercises each month including the AI generated campaigns. We also deliver training content via the KnowB4 library. There are lots of modules to chose from that keep our users interested!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"Excellent customer service with great training"

What do you like best about KnowBe4 Security Awareness Training?

Our staff like the training modules, especially the Inside Man series. Having syaff enjoy training is key. Setting up training for staff is quick and easy, as well. The variety of training is nice, from videos to posters and even games.

What do you dislike about KnowBe4 Security Awareness Training?

Would love to be able to share content with our board and members, especially during Cyber Security Awareness month.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Training staff while making it fun is essential to training & we can do this with KnowBe4.

Subramanian C.
SC
Security Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

"It's a good platform for all users to get awareness about security."

What do you like best about KnowBe4 Security Awareness Training?

It helped users to know about how attackers will act and how to be aware.

What do you dislike about KnowBe4 Security Awareness Training?

New training materials should be updated frequently.

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Knowbe4 solves employee awareness training and help us to comply with compliances & keep our organization and employees secure.

Rajkumar R.
RR
CISO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
Rating Updated ()

"Best Training and Phishing simulation tool"

What do you like best about KnowBe4 Security Awareness Training?

KnowBe4 Security Awareness Training is its ability to transform every employee into a vigilant and informed participant in the organization's security efforts, significantly enhancing the overall security posture

What do you dislike about KnowBe4 Security Awareness Training?

Plans, It good to have the option to chooses Awareness videos based on org

What problems is KnowBe4 Security Awareness Training solving and how is that benefiting you?

Its giving individual risk score