--- title: Kleva Reviews meta_title: 'Kleva Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Kleva works for a business like yours. date_modified: '2026-07-11' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Kleva Reviews **Vendor:** Kleva **Category:** [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections) ## About Kleva Kleva es una plataforma de agentes de voz con inteligencia artificial diseñada específicamente para la cobranza de bancos, fintechs, aseguradoras y prestamistas en Latinoamérica. Sus agentes hacen el primer contacto con el deudor con voz nativa por dialecto (más de 45 acentos entrenados con llamadas reales), sostienen una conversación real en lugar de un árbol de decisión, negocian dentro de las reglas del acreedor, registran promesas de pago y escalan a un agente humano cuando la situación lo requiere (disputa, amenaza legal, deudor vulnerable). Se integra por API con el core bancario o el CRM sin reemplazarlos, y aplica automáticamente las reglas de cumplimiento por país (ventanas horarias, prohibiciones, grabación con aviso). Operación activa en México, Colombia, Argentina, Perú, Ecuador, Guatemala y Brasil, con más de 900.000 minutos de conversación real al mes. Modelo de precio por minuto de conversación — sin licencia mensual, sin costo por asiento y sin setup fee. - [View Kleva pricing details and edition comparison](https://www.g2.com/products/kleva/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+12%3A42%3A08+-0500&secure%5Bsession_id%5D=d11cf3d6-bfc5-4913-a63e-587a5909a4bc&secure%5Btoken%5D=737b2c16a61c9bf352bace7b0666fd4d65ec42c735f79bb6a1e0fd492cc828e1&format=llm_user) ## Kleva Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Customer Credit** - Collection Agencies - Accounting Integration - Third-Party Integrations **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Reporting** - Sales Tax Management - Activity Dashboard - Customer Statements **Automation - AI Agents** - Customer Interaction Automation - Natural Language Processing - Simulation and Scenario Generation **Voice Recognition - AI Voice Assistants** - Voice Recognition **Natural Language Interaction - Conversational Interface Agents ** - Natural Language Query Understanding - Multi-Turn Conversation Management - Voice & Text Interface Support **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Intent & Action Handling - Conversational Interface Agents ** - Data Retrieval from Connected Systems - Intent Recognition & Mapping - Action & Workflow Triggering **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles - Electronic Payments **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Decision Making **Context & Personalization - Conversational Interface Agents ** - Conversation Context Persistence - User Identity & Permission Awareness **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Analytics** - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control - Payment Collection - In-House Collections **Compatibility - AI Voice Assistants** - Cross platform compatibility **Enterprise Integration & Deployment - Conversational Interface Agents ** - Enterprise Application Integrations - Security & Access Controls **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning **AI - Accounts Receivable** - Generative **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting ## Top Kleva Alternatives - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - 4.6/5.0 (402 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - 4.8/5.0 (2,612 reviews)