--- title: Kipu Reviews meta_title: 'Kipu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how Kipu works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 95 scale: '5' date_modified: '2026-10-08' parent_category: name: Health Care url: https://www.g2.com/categories/health-care ---

Kipu Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Return on Investment

5 months

Richard A.
RA
Richard A.
Small-Business (50 or fewer emp.)
"Essential Tool for Dietary Management"
5/5
What do you like best about Kipu?

I like that Kipu is user-friendly and provides all the patient information I need, including dietary needs, restrictions, and allergies, which are crucial for meal preparation. The information is readily available, along with patient pictures, so I know who I'm dealing with. The software tracks all the relevant details for me to provide meals accurately, and as long as the information is up to date in the system, I can keep the patients healthy. I also appreciate how easy the initial setup was, and overall, I enjoy working with Kipu every day and find it perfect for my needs as a culinary director. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

If I had to pick a dislike it is the screen requires a log in too frequently, does not stay open as long as I would like but I do understand that this us for security purposes Review collected by and hosted on G2.com.

Mario H.
MH
Mario H.
RSS
Mid-Market (51-1000 emp.)
"Kipu Makes Daily DAP Notes Fast, Simple, and Intuitive"
5/5
What do you like best about Kipu?

What I like most about Kipu is how easy it is to use. I facilitate groups and write DAP notes (Data, Assessment, Plan) every day, and the system keeps documentation simple and straightforward. The layout feels intuitive, so I can quickly find what I need and finish my notes without a lot of extra clicking around or additional training. It saves me time and helps me focus more of my energy on clients rather than getting stuck in paperwork. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

I really wish we had AI support at work. I believe it would help a lot. Review collected by and hosted on G2.com.

NV
nicole v.
Certified peer recovery specialist
Mid-Market (51-1000 emp.)
"Easy to Use with Great Client Chart Features"
4/5
What do you like best about Kipu?

I like that Kipu is easy to use and it solves the problem of keeping all our forms in one place. I appreciate the option to have pictures for client profiles, which is a nice touch. I also value the color-coded feature that helps us keep track of different groups, making our job easier. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

We ran into a few issues with data transfer during the initial Kipu setup, but overall the experience wasn’t too bad. Review collected by and hosted on G2.com.

HC
Heather C.
Lead Compliance Coordinator
Mid-Market (51-1000 emp.)
"Intuitive and Efficient EMR That Simplifies Documentation and Auditing"
5/5
What do you like best about Kipu?

I really appreciate how intuitive and user-friendly Kipu EMR is. The layout and navigation make it easy to complete daily tasks efficiently without needing extensive training, which has significantly streamlined my workflow. For example, documenting client information and updating records is straightforward and quick, allowing me to spend more time focusing on client care rather than administrative work.

The feature I find most valuable is the chart summary and AI chart snapshot. These tools are incredibly helpful when auditing files, as they provide quick, centralized access to a client’s documents and key information without having to navigate through multiple sections. This has saved me a significant amount of time and made the auditing process much more efficient and thorough.

Another thing I really appreciate is the level of support available. The built-in help feature allows you to easily submit a ticket or connect with a live support specialist, and I’ve found their team to be responsive and helpful in real time.

Additionally, I feel that the value Kipu provides aligns well with its cost. The time savings, efficiency improvements, and auditing capabilities make it a worthwhile investment for our organization. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

One limitation I’ve encountered is the inability to track no-show appointments through the reporting feature. Since no-show attendance is an important metric for our organization, not having a built-in way to report on this creates extra manual work and reduces efficiency in our reporting processes.

Another challenge is with the billing audit tool, specifically that it does not transmit the time of service over to CollaborateMD. This creates gaps in invoicing accuracy and requires additional steps to ensure billing information is complete.

Additionally, some of our forms are quite lengthy, which can slow down the system and impact performance. This can make documentation more time-consuming, especially when working within larger or more detailed client records.

Addressing these issues would greatly improve both reporting and invoicing workflows, while also enhancing overall system efficiency and user experience. Review collected by and hosted on G2.com.

Missy G.
MG
Missy G.
Lead Client Care Coordinator
Small-Business (50 or fewer emp.)
"User-Friendly and Intuitive Navigation Throughout"
5/5
What do you like best about Kipu?

It has a user-friendly interface, and it’s easy to navigate throughout the system. Overall, moving through the different sections feels straightforward and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

At times, the system lags slightly when trying to complete tasks and/or fill out forms. Review collected by and hosted on G2.com.

Mandie K.
MK
Mandie K.
Small-Business (50 or fewer emp.)
"Effortless EMR with Stellar Support"
5/5
What do you like best about Kipu?

I find Kipu's EMR much easier to use than any I've tried before. I like the ease of using the system for client documentation and how easy it is to show others how to use it too. It saves me time, allowing me more opportunities to work with staff and clients rather than getting bogged down by a complicated system. Also, the customer support is always super helpful and the initial setup was pretty easy with a lot of support from Kipu and Collaborate MD. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

Reports can be challenging to navigate sometimes and some reports cannot be run or are wonky. This can be a bit frustrating, although customer support is always super helpful. Review collected by and hosted on G2.com.

Antonio B.
AB
Antonio B.
Mid-Market (51-1000 emp.)
"Effortless EMR with Kipu's User-Friendly Interface"
5/5
What do you like best about Kipu?

I find Kipu incredibly user-friendly, which makes it simple to use and easy to see all client information. The interface is great and simplifies the whole process. I also particularly like the "doctors orders" tab, which adds to the efficiency of managing tasks. Switching from Advance MD to Kipu was a game-changer because it is much easier to use. The initial setup of Kipu is very simple as well, which was a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

I think Kipu could improve the color scheme. Maybe offering an option for a different color, like blue, or the ability to customize the interface would be great. Review collected by and hosted on G2.com.

NS
Nicholas S.
Client Support
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly and Easy to Navigate for Client Information"
5/5
What do you like best about Kipu?

What I like best about Kipu is it's user friendly. I know exactly where to look for specific items when it comes to client information. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

If I had one negative thing to say about Kipu, it would be that every once in a while the servers will go down and lock us out. But it's only happened maybe twice in the past couple of months. Review collected by and hosted on G2.com.

EM
Eric M.
Mid-Market (51-1000 emp.)
"Detailed and User-Friendly EMR with Easy Navigation"
4.5/5
What do you like best about Kipu?

I find Kipu to be a very complex EMR system that is surprisingly easy to use. I really appreciate how detailed the system is, and everything I need is accessible and easy to find, which saves me time when searching for client information. I also like that each client can access their own file and upload pictures, which helps with identification and managing client data. The features I use the most are the peer support notes, treatment reviews, and clinical reviews, which I find valuable in my work. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

N/A Review collected by and hosted on G2.com.

Jodie T.
JT
Jodie T.
Small-Business (50 or fewer emp.)
"Effortless Patient Access, Needs Admission Form Improvement"
4/5
What do you like best about Kipu?

I really appreciate how easy it is to access patient files and specific information about patients using Kipu. The tabs for various sections like labs, release forms, pre-admission, and admission are extremely helpful because they organize information effectively, making it straightforward to find what I need. Moreover, the initial setup of Kipu was incredibly easy and quick, taking just about a minute. Review collected by and hosted on G2.com.

What do you dislike about Kipu?

I don't like how the admission forms are organized in Kipu. They don't populate automatically, and it's frustrating that I have to go in and add each form one by one. Review collected by and hosted on G2.com.

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GU
Guest User
•
Last activity 8 months ago

What does Kipu stand for?

0 Upvotes
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Pricing

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Interoperability
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