
#1 Their customer service is excellent. I've had conversations over the phone and email with 3 different people there, and all of them have been knowledgeable and helpful.
#2 There is literally no negative side. The worst case is you pay $29 a month and get nothing back. Being that most newsletters and other sites will charge at least 10x that for potentially nothing in return it's a must for your crowdfunding campaign.
#3 We got picked up by a company rather than an individual and that got us 20 backers, which is awesome! Review collected by and hosted on G2.com.
It's hard to say about downsides because it's campaign specific, so where we didn't do well I'm sure other campaigns may have crushed it. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

