--- title: KeyMetric Call Tracking Reviews meta_title: 'KeyMetric Call Tracking Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 15 reviews by the users' company size, role or industry to find out how KeyMetric Call Tracking works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 15 scale: '5' date_modified: '2026-09-28' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

KeyMetric Call Tracking Reviews & Product Details

Profile Status

This profile is currently managed by KeyMetric Call Tracking but has limited features.

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Pricing

Pricing provided by KeyMetric Call Tracking.

SMB+

$35.00
Per Month

TEAM +

$60.00
Per Month
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User Insights

Average based on 15 real user reviews.

Typical contract price

$0k - $0k

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Per Month

KeyMetric Call Tracking Reviews (15)

Reviews

KeyMetric Call Tracking Reviews (15)

4.8
15 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by KeyMetric Call Tracking, highlighting how intuitive the platform is compared to competitors. Many appreciate the ability to track calls effectively while managing multiple locations, although some note a lack of advanced reporting features for larger enterprises.
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Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Anne Goforth - Levelwing"
5/5
What do you like best about KeyMetric Call Tracking?

Working with Jerry & Toni has been great! They're personable as well as very responsive and helpful. For the service itself, it's nice that there is more opportunity and flexibility, compared to other companies. Also, the new numberless tracking shows that KeyMetric listens to their partners/clients, understands their needs, and adapts accordingly. Review collected by and hosted on G2.com.

What do you dislike about KeyMetric Call Tracking?

Since working with KeyMetric, there hasn't been any dislikes/frustrations from me. Review collected by and hosted on G2.com.

Cooper L.
CL
Cooper L.
Principal
Small-Business (50 or fewer emp.)
"Great Value for Features"
5/5
What do you like best about KeyMetric Call Tracking?

Transparent pricing, no contracts (others are terrible about this), good integration features, and the new dashboard is excellent. Review collected by and hosted on G2.com.

What do you dislike about KeyMetric Call Tracking?

No real complaints so far. Local numbers of a particular prefix are hard to get in some areas, but that isn't a challenge unique to KeyMetric. I have used this platform in the past, and it had only gotten better recently. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very positive experience"
5/5
What do you like best about KeyMetric Call Tracking?

Provides very useful and insightful data in an area otherwise untapped from a data collection standpoint Review collected by and hosted on G2.com.

What do you dislike about KeyMetric Call Tracking?

Lack of stock integrations with reporting platforms for easy data aggregation Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great Call Tracking Tool."
5/5
What do you like best about KeyMetric Call Tracking?

Clean reporting. After hours call routing. Keyword data. Detailed call geo-targeting. Amazing customer support. Great pricing. Review collected by and hosted on G2.com.

What do you dislike about KeyMetric Call Tracking?

Can't always get the referring domain for a call if untracked. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great tool to see where calls are coming from"
4.5/5
What do you like best about KeyMetric Call Tracking?

accuracy of ppc keyword data & match type. Getting referring domain information. scalability. Review collected by and hosted on G2.com.

What do you dislike about KeyMetric Call Tracking?

Old UI is somewhat data. New UI is excellent. Review collected by and hosted on G2.com.

Questions about KeyMetric Call Tracking? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 4 years ago

What is call tracking software?

0 Upvotes
1
Join the conversation
GU
Guest User
•
Last activity over 3 years ago

How does call tracking work?

0 Upvotes
1
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Pricing Options

Pricing provided by KeyMetric Call Tracking.

SMB+

$35.00
Per Month

TEAM +

$60.00
Per Month

CORPORATE +

$130.00
Per Month
View More Pricing Information
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