# Key Survey Reviews
**Vendor:** FORM  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 26
## About Key Survey
Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record. Visualize and share survey data in real-time with dashboards that organize responses, spotlight trends, and highlight areas of improvement for more engaging employee feedback, stronger market research, and improved customer satisfaction.




## Key Survey Reviews
  ### 1. Very satisfied with Keysurvey & tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sehar J. | Marketing consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about Key Survey?**

I like how easy it is to make a survey, don't need much info on how to work the website. I like how easy it is in interpret the data as well. Makes for one of the best sites that is useful to the health care field as well!

**What do you dislike about Key Survey?**

I wish it was easier to change thinks within a survey, make it easier for people to navigate sometimes. Also which it had the anonymous feature for confidential types.

**What problems is Key Survey solving and how is that benefiting you?**

Keysurvey is helping us solve issues within staff. When we construct a surgery on there we are able to get the most honest feedback from our employees and collaborate to solve problems by sharing information with one another

  ### 2. A very user-friendly portal with few improvements needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harshvardhan S. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about Key Survey?**

The user-friendly tools and customer support are the key aspects that separate this website from the other tools in the market. The availability of a variety of tools makes it very useful in conducting complicated surveys.

**What do you dislike about Key Survey?**

The interface of the website can be improvised in a few ways. Also, the website is not recommended when dealing with a lot of data as the process gets very slow. Lastly, the value for money of KeySurvey is a bit on the higher end when compared to the competitors.

**What problems is Key Survey solving and how is that benefiting you?**

KeySurvey helps in analyzing the survey data and interpreting the data with a lot of effective tools. Apart from that, the visual representation and designs offered are very beneficial during the client meeting as the comprehensiveness of the data is increased.

  ### 3. Surveys Made Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kirsten B. | Channel Sales Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Key Survey?**

The automation, flexibility and versatility are simple and make the product very user-friendly for the content creators and the targeted market.  The flexibility in survey platforms makes this product a must-have.

**What do you dislike about Key Survey?**

It's an unknown survey platform in certain industries.  They have an excellent NASCAR slide of customers, but not as much market recognition in all the vertical markets.

**What problems is Key Survey solving and how is that benefiting you?**

As a participant in company and private surveys, KeySurvey provides an easy platform and flexible, easy to navigate, visually friendly format and is not super time-consuming.

  ### 4. I loved taking the surveys and expressing how I feel about things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aiden R. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Key Survey?**

It is easy to use and anybody should be able to use it as well. I can navigate through it easily and I can take my time to think about each option it throws my way.

**What do you dislike about Key Survey?**

I dislike that it takes some time to load and some surveys may not work or I do not receive anything after taking my survey which means I filled out a survey for nothing.

**What problems is Key Survey solving and how is that benefiting you?**

It is using the data to gather info on what is happening in that category and ways to solve or express to other people about that shared data that I and others put in.

  ### 5. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard H. | Naval Aviator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2022

**What do you like best about Key Survey?**

I like how easy it is to set up questions and construct a survey. The way that the data from the surveys is also easy to interpret and use. It makes it is to implement it in to new projects.

**What do you dislike about Key Survey?**

I wish it had an easier way to reattack a survey that was just issued to the same people. It is often important to survey the same group of people with slightly different questions and that would be a go feature.

**Recommendations to others considering Key Survey:**

Incorporate some features that allow for data extirpation

**What problems is Key Survey solving and how is that benefiting you?**

This program allows for an easy way for us to collorbate and share information formt he surveys that we have issued. Then use that data in future surveys. It really allows us to work better as a team with our surveys.

  ### 6. Best Survey App for the market

**Rating:** 4.5/5.0 stars

**Reviewed by:** AITM(FAC) A. | Asst. Professor, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Key Survey?**

It is the best Form Filling App or website available in recent times. It is free of cost and covers a vast market that is suitable for everyone. It takes very little time to fill the Form.

**What do you dislike about Key Survey?**

Limited Time trial version. Not suitable for all age group. No of questionire is less as per recent trends.
graph is missing. 
data is not secured 
encryption is needed.

**Recommendations to others considering Key Survey:**

Best

**What problems is Key Survey solving and how is that benefiting you?**

Data of Student.
Placement Survey
Marketing Strategies.
Developing Creative Skills.
Grooming Technical Aspects in Students.
Advanced Filters
Extra tip
Cover a large Customer.

  ### 7. Surveys Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amari A. | Loan Processor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Key Survey?**

I like the ability to easily collect data with surveys. These surveys can be done mobile, which means anywhere and at anytime

**What do you dislike about Key Survey?**

it could use some updating with their designs. It is pretty limited.

**What problems is Key Survey solving and how is that benefiting you?**

The problem of gaining feedback among large groups of people. The benefit are that large amounts of surveys and their response can be done in one location

  ### 8. Nice Survey Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harshita N. | Software Test Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Key Survey?**

user interface and the portal to create customer survey is easy and simple

**What do you dislike about Key Survey?**

cannot link the survey portal to your official email id

**What problems is Key Survey solving and how is that benefiting you?**

getting customer feedback and info about your performance

very useful to learn and know how you doing in market

  ### 9. Perfect way to track your clients experience!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Key Survey?**

I think KeySurvey is really easy to use and manipulate even if you are new!

**What do you dislike about Key Survey?**

I have not found anything I dislike yet!

**Recommendations to others considering Key Survey:**

Try it, you won't regret it!

**What problems is Key Survey solving and how is that benefiting you?**

Looking to see why clients did not choose our company post-quotation and if they did choose us, what did they like most and least.

  ### 10. Easiest survey tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Key Survey?**

Keysurvey is working fast and it is easy to use.

**What do you dislike about Key Survey?**

The interface and layouts is not useful.

**Recommendations to others considering Key Survey:**

Everyone can use it easily when they need to create a survey quickly.

**What problems is Key Survey solving and how is that benefiting you?**

I was creating some minimal surveys in a short time whenever I need them.

  ### 11. Keysurvey Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 21, 2021

**What do you like best about Key Survey?**

Questions order and the way the  questions are put forth

**What do you dislike about Key Survey?**

Questions can be deeper to understand better

**What problems is Key Survey solving and how is that benefiting you?**

understanding employee pulse which increase employee satisfaction

  ### 12. Key Survey: It is fully customizable to your preference. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andre B. | Analyst Financeiro, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Key Survey?**

Integrated with cloud storage. Support support available during business hours. Collects offline answers. Supports videos and images in searches. Corporate analytics bring productivity to the organization. It has decision-based surveys that help track search completion. It has API integration. Automated data collection that improves workflow. Logical and customizable features. Branch logic with additional features. 

**What do you dislike about Key Survey?**

I have nothing against. Some people may consider the price high, however, the tools it offers to the company makes the investment super worthwhile. 

**Recommendations to others considering Key Survey:**

It is a system that offers flexible tools. It is simple to use and the investment is worth it for the results it brings to the organization. It collects, manages and analyzes comments so that the data workflow has automation and flexibility, all in real time. That's why I highly recommend it.

**What problems is Key Survey solving and how is that benefiting you?**

Helped the company solve the problem in market research analysis. It analyzes data with tools that bring excellent results to the organization. The company has gained more productivity and time savings as completed surveys can be analyzed through reports. Everything is stored in the cloud which is a great benefit in the present times. 

  ### 13. KeySurvey has a very good structure to make an excellent edition of surveys. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kylie J. |  Produce Department, Assistant Manager, Supermarkets, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2019

**What do you like best about Key Survey?**

Key Survey is very outstanding software, which provides excellent long-term benefits, such as raising a business, and improving the quality of each service. Key Survey is very different from the other survey platform, since this software has very good statistics of results at the end of the each survey, this is the factor that compliments it, every time a survey ends, results are shown in graphs with its respective way. 

**What do you dislike about Key Survey?**

In this way, it is very complex to understand each of the functions in this platform. I don’t like the price of Key Survey, it is very expensive to pay each of the plans proposed by the Key Survey. The another problem in this software is that the Testing option were confusing to a couple of tester and ended up having to remove some data. 

**What problems is Key Survey solving and how is that benefiting you?**

Key Survey easy to use and we like the tool and it helps the streamlined our data intake process. This takes care of my form and survey needs so easily. We able to learn about some of the functions of a survey provider and how they can be used to create and surveys in creative ways. 

  ### 14. Collecting feedback from customers and internal users using KeySurvey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jef T. | Director, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2019

**What do you like best about Key Survey?**

KeySurvey is a really cool survey application that lets you capture feedback from customers and internal users.  It provides users anywhere, anytime access to surveys and feedback.  Its seamless, secure and ensures that data is accurate and integrated. KeySurvey also has a separate interface for management to oversee operations as they are happening in real time.

**What do you dislike about Key Survey?**

Sometime speed of synchronization is slow for mobile app. 

**Recommendations to others considering Key Survey:**

Yes, go for it.

**What problems is Key Survey solving and how is that benefiting you?**

KeySurvey enables me and my team to capture valuable customer feedback on products and services

  ### 15. SURVEY SERVICES

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2019

**What do you like best about Key Survey?**

A good survey question helps you get clear insights and business-critical information about your customers, helping you understand things like:
Who your target market is
How you should price your products
Why visitors leave your website

**What do you dislike about Key Survey?**

most of the survey is to long.  is suggest to make it short. and Demographic questions.

**What problems is Key Survey solving and how is that benefiting you?**

You cannot search for responses by customer name. If at any time I need to go into the back-end and download a PDF of results for a customer, by default I need to look at the time and date stamp of when the survey was completed and submitted. Not sure if this is something that can be changed in the default view...

  ### 16. Best Survey Tool in the market now

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2019

**What do you like best about Key Survey?**

The highlights and usefulness are by a long shot the top tier. No other software out there looks like this one. It is without exception the best device accessible in the market.Easy to navigate, easy to create new surveys and reports, and the help and training offered are awesome

**What do you dislike about Key Survey?**

While the technical support administration is incredible, you can undoubtedly tell when they have another new staff . Generally they will be no  notable assistance. When i  see that issue i close the window and attempt again and consistently gets the required assistance. Yet, really this a very little bother generally this framework is astounding

**Recommendations to others considering Key Survey:**

Great for our use gets the job done

**What problems is Key Survey solving and how is that benefiting you?**

Designing custom themes and colors -Fairly easy to set up, customer support is amazing, right there if you have a question, no waiting.

  ### 17. Key survey is user friendly and easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samantha C. | Aquatics Supervisor, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Key Survey?**

I like the navigation of the platform and how it’s user friendly for people 

**What do you dislike about Key Survey?**

I dislike how long the surveys can be at time as the font is small

**What problems is Key Survey solving and how is that benefiting you?**

I’m about to easily answer survey questions 

  ### 18. Best survey analizer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fayyaz Z. | Fayyaz zeeshan, Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2019

**What do you like best about Key Survey?**

The most awsome character of this survey provider is its interactive nature and userfriendly approch. I really lije the way its organised data and provide you with the best result.

**What do you dislike about Key Survey?**

Some time i dislike the extra long survey and repitative questions.

**Recommendations to others considering Key Survey:**

I will strongly recomend

**What problems is Key Survey solving and how is that benefiting you?**

Problems are the repitation of questions.
Benefits are its userfriendly approch .

  ### 19. My KeySurvey Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily B. | Investigations Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2019

**What do you like best about Key Survey?**

KeySurvey software offers a wide range of features; one of which is offering conditional, "custom" surveys. Other programs do not seem to provide this as an available option. The program is also easily utilized, user-friendly and has multiple distributing options.

**What do you dislike about Key Survey?**

The cost of KeySurvey is on the pricier end of the spectrum. Also, when it comes to finalizing surveys, I did hit a few minor snags completing end modifications. 

**Recommendations to others considering Key Survey:**

I would definitely recommend this product!

**What problems is Key Survey solving and how is that benefiting you?**

Other programs do not offer the custom surveys available with this software, so this vastly decreases my previous limitations. Reporting and customizing my documents is easier than ever before. 

  ### 20. Streamlines creating and customizing surveys 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2019

**What do you like best about Key Survey?**

There are many different options for questions and for responses, allowing you to mix and match as needed. You can do multiple choice, lists, drop down, short answer, comments, etc. You also have the ability to require a minimum or maximum number of items selected it answered. 

**What do you dislike about Key Survey?**

With lots of options and customization, there is a definite learning curve. Figuring out the software was easy enough for me, but I was not surprised other co-workers struggled to find the selections they we're looking for. 

**Recommendations to others considering Key Survey:**

It's very versatile and can meet your needs, though it has a small learning curve

**What problems is Key Survey solving and how is that benefiting you?**

I use KeySurvey mostly as a means to sign up for events. Many times, RSVPs are not enough and you need more information and preferences filled out to accommodate everyone. This has allowed us to better host trainings and events. 

  ### 21. Key survey software

**Rating:** 5.0/5.0 stars

**Reviewed by:** punit g. | Technical Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2019

**What do you like best about Key Survey?**

in this software we can do the create, manage and analyze survey data. In this we can create many form like customer feedback , employee related survey, market research and many more things.

**What do you dislike about Key Survey?**

I dont think so their is any issues but sometimes this has slow response. otherwise everything is good

**Recommendations to others considering Key Survey:**

i will  recommend it to my friend, family and share with my office other department as well

**What problems is Key Survey solving and how is that benefiting you?**

It solves issue what we are facing in the organisation to get feedback from employees and clients which are are working for us. 

  ### 22. Better than Qualtrics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Scott A. | Sr. Inside sales , Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2019

**What do you like best about Key Survey?**

The software works and rewards you when you are done. 

**What do you dislike about Key Survey?**

Time consuming to implement.  That everyone uses this. 

**Recommendations to others considering Key Survey:**

cost effective and if you need to get feedback this is the key.  

**What problems is Key Survey solving and how is that benefiting you?**

Spreading the word to employees about how great this is. 

  ### 23. Keysurvey World App

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Key Survey?**

Good administrative controls. Easy-to-use task delegation user interface.

**What do you dislike about Key Survey?**

Disjointed user interface. Powerful plug-in system, but it needs more explanation.

**Recommendations to others considering Key Survey:**

Try it its a great program

**What problems is Key Survey solving and how is that benefiting you?**

Online survey tool WorldApp KeySurvey is a highly capable and flexible system and is set up for enterprises that need administrative controls and security.

  ### 24. Check It Out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2019

**What do you like best about Key Survey?**

Was an amazing product to use and get familiar with. 

**What do you dislike about Key Survey?**

No negative comments from me. It met all expectations. 

**What problems is Key Survey solving and how is that benefiting you?**

The benefits are immense. Cannot say enough positive things about this product. 

  ### 25. Easy to make surveys

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2018

**What do you like best about Key Survey?**

What i like best about this software is hard to say...it could be either it's simplicity or it's automation/ But between the two, automation is my favorite part. I love the professional layout of content, because it makes the online surveys look extremely well done. 

**What do you dislike about Key Survey?**

What i dislike about this product is not actually about the product, it's about the customer service when call the 1800 number. It's best to use the chat box on the website for better service. 

**Recommendations to others considering Key Survey:**

Make as many surveys as you can. This is a great tool and a worthwhile investment for new and established companies. Use online customer service because calling in for support or questions is a headache and a nightmare. 

**What problems is Key Survey solving and how is that benefiting you?**

The best business problem we're solving is getting adequate responses. Candidates are more likely to respond when they are requested to take a survey on this platform versus any other survey tool. 

  ### 26. Almost as good at Survey Monkey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shay O. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2018

**What do you like best about Key Survey?**

I do like that you can see results efficiently and quickly

**What do you dislike about Key Survey?**

The set up process for putting questions in the system is not as user friendly as other surveys

**What problems is Key Survey solving and how is that benefiting you?**

No business problems, the benefits are knowing what employees think of certain aspects of the business



- [View Key Survey pricing details and edition comparison](https://www.g2.com/products/key-survey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A52%3A37+-0500&secure%5Bsession_id%5D=a077f7cf-eb98-4cec-b2b0-633917eb77b5&secure%5Btoken%5D=bcd13081b15ad0ce7bbc55f6dc9310e3ed96c460843c7c2112ed3b46d2fa767e&format=llm_user)

## Key Survey Features
**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Key Survey Alternatives
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