Kevel Reviews & Product Details

Compact

Easy to use

For customer it's easy to get the ads looking for

Customise one

Brilliant API technology Review collected by and hosted on G2.com.

Nothing to dislike, it's an awesome product Review collected by and hosted on G2.com.

API is well documented. Easy to get an Ad running and flexibility to meet all our different needs. Review collected by and hosted on G2.com.

It took us a while to understand why some ads were not serving even with the decision explainer on the Decision API. I believe it was due to an ad being recently added, and the goal was set to impressions. There could have been more clarity as to what was happening in the decision API explanation. Also the analytics for unique users is not easy to access with the reporting provided. We have to ingest all the raw kevel logs, which are cumbersome to untangle. Review collected by and hosted on G2.com.

We have a dedicated joint slack channel that we are able to communicate with the Kevel support team and our rep to help answer our questions about features, releases, or potential bugs. I would say the very responsive nature of their customer service is absolutely one of their strong suits. We always have our questions answered within minutes of asking. Review collected by and hosted on G2.com.

There are timing limitations to how often data is refreshed, and this is a pain point for us specifically. Also the reporting is very basic and lacks more insights. Review collected by and hosted on G2.com.

I like that the platform is easy to use and to adjust and allows for all of the reporting that we need, as well as some of the intricacies that we often need to develop, including having ads placed in only certain locations or pages or with specific search terms, etc. Review collected by and hosted on G2.com.

Making updates at times can be a bit clunky, and learning the difference between the grouped assets does take some time. They are also very visually related within the interface, so if you are not paying attention to what you are adjusting, you can be easily confused. Review collected by and hosted on G2.com.

I like Kevel's campaign delivery and ad serving capabilities. Review collected by and hosted on G2.com.

I do not like the UI, there's too many stages to campaign setup which could have an error and lead to no delivery. Review collected by and hosted on G2.com.

We are a recent customer and very happy with the service. Great team and technology. I'm a long time user of google products and have been impressed with what the team has done with Kevel. Review collected by and hosted on G2.com.

Small team but very nimble. I think they are making many changes to scale the team and I've been impressed so far. Review collected by and hosted on G2.com.

The platform is easy to use and has pretty flexible ad serving capabilities. Customer support is friendly and usually quick to reply, and the team provides insightful answers to any questions or problems we have. Review collected by and hosted on G2.com.

Reporting falls a little short in customization and figuring out more top-level metrics like average bid, # of active advertisers, etc. takes a bit of digging. Review collected by and hosted on G2.com.

Ease of setup and integration support. The default templates and ability to quickly setup campaigns was a big plus. Review collected by and hosted on G2.com.

Lack of variety of templates and other formats but they mentioned this was on their roadmap and they were in the process of adding. Review collected by and hosted on G2.com.

I love how intuitive the system is -- we have lots of natural turnover in our business and it's easy to train new hires and get them up to speed quickly. Review collected by and hosted on G2.com.

No dislikes - seriously. It offers more than we need, but it's well worth the price. Review collected by and hosted on G2.com.

The customer support is always quite prompt, and they are always going out of their way trying to help us find solutions for our problems. They also have most of the features we want. Their API docs are also pretty good. Review collected by and hosted on G2.com.

Some of the API design choices are not really helpful. For example, it would sometimes return a 200 for an error rather than a JSON with the appropriate HTTP error code. Review collected by and hosted on G2.com.