--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3180 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3180 scale: '5' date_modified: '2026-07-28' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,180 ## About Motive Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. As the AI-powered Integrated Operations Platform for the physical economy, Motive helps safety, operations, and finance teams manage drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with accurate AI, the platform gives organizations complete visibility and control while reducing manual work through automation. Motive serves nearly 100,000 customers — from Fortune 500 enterprises to small businesses — across industries including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Streamlined Fleet Monitoring with Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Sara B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Motive?** I use Motive to monitor our fleet, and it really helps us with safe driving by providing very efficient and accurate GPS data. I like the ease of use and accessibility as it's a strong point for us. The setup was easy, and the customer service is top notch. Overall, it's been the best program I've used. **What do you dislike about Motive?** The request time for footage could be faster. **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor safe driving and get accurate GPS data for our fleet. **Official Response from Gary Smith:** > Thank you so much for your kind words Sara and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! ### 2. Motive Fleet App Makes Driver Support and Diagnostics Easy Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Director of Safety and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Motive?** The Motive Fleet App which allows you to diagnose problems, see alerts, and give guidance to drivers without being in front of computer **What do you dislike about Motive?** On occasion updates occur without notification **What problems is Motive solving and how is that benefiting you?** They have tailored requests to conform to the needsof the company in terms of transmission of documents **Official Response from Gary Smith:** > Thank you so much for your kind words Mark and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 3. Very useful and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** shana V. | maintenance records, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about Motive?** Being able to see all our trucks at a glance **What do you dislike about Motive?** Having trouble with it glitching and not loigging trucks. **What problems is Motive solving and how is that benefiting you?** Knowing at a glance where our drivers are and that they will be at appointments on time **Official Response from Gary Smith:** > Thank you so much for your kind words, Shana! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 4. Enhances Fleet Safety and Compliance with Real-Time Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Yousuf H. | Safety Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** What I like best about Motive is how effectively it helps monitor and manage our trucking operations. The system provides clear visibility into drivers’ HOS (Hours of Service) logs, helps identify violations, and ensures compliance. I also appreciate the real-time safety features such as hard brake and speeding alerts, cellphone usage detection, and collision reports. These tools make it easier to track performance, improve safety, and reduce risks across the fleet. **What do you dislike about Motive?** Sometimes Motive is slow to update HOS logs or safety data, and the dashboard could be more user friendly **What problems is Motive solving and how is that benefiting you?** Motive helps with assisting with tracking HOS logs, identifying safety violations, and monitoring driver behaviors such as speeding or hard braking. This has enhanced our ability to maintain compliance, improve safety, and increase efficiency in managing both our trucks and drivers. **Official Response from Gary Smith:** > Thank you so much for your kind words Yousuf H. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 5. MOTIVE IS A GREAT SAFETY TOOL **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney T. **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** MOTIVE HELPS ME UNDERSTAND MY DRIVE SCORE AND LETS ME SEE WHAT I DO WRONG SO I CAN IMPROVE **What do you dislike about Motive?** I DISLIKE THAT IT CATCHES THINGS LIKE YAWNING AND SNACKING **What problems is Motive solving and how is that benefiting you?** ITS SOLVING MY BAD DRIVING HABITS AND SHOWING ME HOW TO DRIVE SAFER ### 6. Regina Lowery -3Ts Trucking - Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Motive?** The platform offers a range of features, including cameras, auditing reports, compliance logs, fleet view, on-site coaching, violation event tracking, and live streaming. **What do you dislike about Motive?** I’ve used a variety of safety software programs, including Omitracks, Nytx, and Geotab. So far, I haven’t run into any downsides with Motive, and my experience with it has been consistently positive. **What problems is Motive solving and how is that benefiting you?** Tracking violations helps me reduce the number of issues I might have missed during audits, and it also makes it easier to stay on top of camera violations. **Official Response from Russell Cook:** > Thank you so much for your kind words Regina, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! ### 7. Live Follow Makes Tracking Drivers Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Kelby W. | Customer service chat rep, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Motive?** The live follow feature allows you to see exactly where the driver is and their speed **What do you dislike about Motive?** The current location is not accurate most of the time **What problems is Motive solving and how is that benefiting you?** If there are any issues or problems being resolved I have not noticed or they have not benefitted me **Official Response from Gary Smith:** > Thank you so much for your kind words Kelby and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 8. Easy-to-Reach Techs and an All-in-One Platform That Keeps Us Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Transportation Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Motive?** The techs are very easy to communicate with, and it’s simple to get questions answered. The platform has all the bells and whistles needed to keep everything organized and together in one place. **What do you dislike about Motive?** I still haven’t figured out how to delete existing reminders or set up new ones for upcoming maintenance. **What problems is Motive solving and how is that benefiting you?** It helps keep our company in line with what’s going on with our drivers out on the road. The telematics are great and make it easier to stay informed. **Official Response from Gary Smith:** > Thank you so much for your kind words Laura and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 9. Accurate Tracking, Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan A. | Logistics Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I really like that Motive has everything I need for my work, especially when it comes to tracking my employees for medical couriers. The maps are very accurate, and they show exactly where my driver is, which solves the monitoring issues we had before. Plus, the initial setup was very easy, making it straightforward to get started with Motive. **What do you dislike about Motive?** non **What problems is Motive solving and how is that benefiting you?** I use Motive to track my employees for medical couriers and solve monitoring issues. Its accurate maps show exactly where my driver is. **Official Response from Gary Smith:** > Thank you so much for your kind words Yazan and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 10. User-Friendly Platform, But Customer Support Needs More English Speakers **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** The platform is easy to navigate and implement. **What do you dislike about Motive?** Need more English speaking representatives. Sometimes the accent is so strong I can't understand them when calling the customer service center. **What problems is Motive solving and how is that benefiting you?** Easy reporting to pay IFTA, so that saves me time, my account rep is great! **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Cassie ! Thank you for taking the time to share your feedback on G2. We’re really glad to hear that the platform is easy to navigate and implement. It’s also great to know that IFTA reporting is saving you time, and we appreciate your kind words about your account rep. We appreciate your feedback about your support experience and the difficulty understanding some representatives over the phone. That’s important feedback, and we’ve shared your comments with the relevant teams as we continue working to improve the support experience. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, call our Support Hotline at (855) 434-3564, or reach out via live chat. We look forward to serving you again soon! Motive ### 11. Eases Fleet Management, But Occasional Glitches with New Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I think Motive is really good at making a lot of my job easier. There are so many options to make keeping up with our fleet a lot less of a headache. **What do you dislike about Motive?** Something about Motive that I do not like is the glitches that we come across. Sometimes features that are new are a little bit hard to operate. **What problems is Motive solving and how is that benefiting you?** Motive is keeping our fleet safer and is also giving our company a lot of information to use for keeping track of our data. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 12. Efficient Dispatch with Unmatched Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Tennille A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I use Motive for dispatch and am able to locate techs in a timely manner when they are remote. I like the accuracy and time stamps, which help me give customers an ETA with up-to-date times. The view option is nice also. I found the initial setup easy, and everything works well for us so far. **What do you dislike about Motive?** Internet usage **What problems is Motive solving and how is that benefiting you?** I use Motive to locate techs remotely in a timely manner, and the accurate time stamps help me provide customers with up-to-date ETAs. **Official Response from Gary Smith:** > Thank you so much for your kind words Tennille and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 13. On-Demand Video Requests Whenever We Need Them **Rating:** 5.0/5.0 stars **Reviewed by:** jason g. | Safety coord, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** We can request video anytime we need. We can folow when need. **What do you dislike about Motive?** When we request a video, we can only get about 10 seconds. We should be able to request a longer video. **What problems is Motive solving and how is that benefiting you?** We abke to make sure our driver are driving safetly. **Official Response from Gary Smith:** > Thank you so much for your kind words Jason and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 14. Live Data Tracking at the Click of a Button with an Easy-to-Use Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony M. | Fleet manger, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Motive?** Being able to track live data with the click of a button, along with definite updates and an easy-to-use interface, makes this really convenient. **What do you dislike about Motive?** response times on ordering parts, and turn around **What problems is Motive solving and how is that benefiting you?** Live feed and tracking with geofences. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Anthony! Thank you for taking the time to share your feedback on G2. We’re really glad to hear that being able to track live data with a click, get clear updates, and use an easy-to-navigate interface makes Motive convenient for you. It’s also great to know that live feed, tracking, and geofences are helping support your operations in real time. We appreciate your candid note about response times on ordering parts and turnaround. That’s important feedback, and we’re continuously working to improve our service and logistics experience. We’ve shared your comments with the relevant teams so they can review where we can speed things up. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 15. The transition to set up is taking a little longer than expected but overall the system seems fine. **Rating:** 2.5/5.0 stars **Reviewed by:** Perry P. **Reviewed Date:** July 21, 2026 **What do you like best about Motive?** The omni cam set up is pretty cool. It feels like a step in the right direction. **What do you dislike about Motive?** Install Process with 3rd party. Its an added layer to complications. **What problems is Motive solving and how is that benefiting you?** Not being able to see where drivers are at. ### 16. Essential Tool for Real-Time Driver Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher I. | Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Motive?** I use the Motive app to track my drivers, and I really like that I can monitor them all day long without any glitches. The initial setup was very easy because we had our software engineer install it. I would definitely recommend it to a friend or colleague, as I rated it 11 out of 10. **What do you dislike about Motive?** I would like for the view of the drivers to be closer. **What problems is Motive solving and how is that benefiting you?** I use Motive to track my drivers and it helps solve the issue of not knowing where my trucks are. I like that I can monitor my driver all day long without a glitch on the app. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 17. Driver Alerts That Keep Everyone Aware **Rating:** 5.0/5.0 stars **Reviewed by:** Donna L. | Assistant Transit Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** Alerts for the drivers. Makes them aware of their actions **What do you dislike about Motive?** Disconnected camera systems. And getting them back up and running **What problems is Motive solving and how is that benefiting you?** Giving us better drivers. Less accidents **Official Response from Gary Smith:** > Hi Donna, Thank you for sharing your experience with Motive. We're glad to hear the driver alerts are helping increase awareness, support safer driving habits, and reduce accidents. We also appreciate your feedback on disconnected camera systems and resolving it. This feedback has been shared with the relevant team for improvements. For further assistance please email support@gomotive.com, or reach out via our 24/7 Chat Support, or call us at (855) 434-3564. Regards, Motive ### 18. Effortless Reporting and Outstanding Support with Motive **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob . | Fleet Logistics Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I really appreciate being able to use AI to generate reports for anything I might need. I also value our representative, who has been extremely attentive and helpful, always taking the time to show us new features and educate us about the different products that Motive offers. The IFTA reporting and fuel import functions are straightforward to use, making our reporting process both easy and efficient. **What do you dislike about Motive?** I wish it were easier to edit trucks, rather than having to open each one individually to make changes. It would be great to have a quick edit option for things like license plates and groups. **What problems is Motive solving and how is that benefiting you?** Since we implemented the driver and forward-facing cameras, our safety metrics have consistently improved. Additionally, the number of incidents captured by the cameras has steadily decreased over time. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 19. All-in-One Software That’s Customizable and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I like that it includes everything I need in one piece of software. The application is easily customizable and straightforward to navigate, which makes it simple to use. **What do you dislike about Motive?** There isn’t much that I dislike about Motive. If anything, having a dedicated tab just for coaching would make it easier to find and use. **What problems is Motive solving and how is that benefiting you?** Motive is helping techs become better drivers. It lets the techs see each week what caused their score to drop, so they can address it and improve. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 20. Great Transportation Platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Justin H. | Terminal Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Motive?** Motive is very user friendly! I love being able to communicate coaching events immediately with our drivers as soon as they happen! **What do you dislike about Motive?** It can be a little daunting trying to pull video from a past event. **What problems is Motive solving and how is that benefiting you?** Motive enables us to view logs, consistently coach behaviors, and keeps us out of the court room due to ease of video download when an event occurs. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 21. Feature-Rich Platform with Powerful Reporting and Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Phillip G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** The host of different features and functionalities that are applicable in real world scenarios as well as the available insights you can pull through reporting and analytics **What do you dislike about Motive?** We have noticed collision detection is not always effective and have missed some collision recordings which is not good **What problems is Motive solving and how is that benefiting you?** Fleet safety improvement driving down claims costs and also operational insights like fault codes and fuel consumption **Official Response from Gary Smith:** > Hi Phillip, Thank you for sharing your experience with Motive. We're glad to hear the platform’s features, reporting, and analytics are delivering useful real-world insights and helping improve fleet safety, claims costs, fault code visibility, and fuel consumption. We also appreciate your feedback on collision detection missing some recordings. These concerns have been shared with the relevant team for improvements. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 22. Honest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** Knowing where your drivers are at any given moment helps to dispatch on the fly and prove detentions to customers. The history feature is awesome. It also shows fault codes on trucks which is very informative to our owner operators. The safety features are also nice as they tell when a driver has a hard stop or speeds. Also, it keeps track of the driver's HOS. It helps the drivers to know when they can and cannot start. **What do you dislike about Motive?** You can't get away with a mere 2 minutes of driving past HOS. **What problems is Motive solving and how is that benefiting you?** Proving that our drivers have been sitting at the rails, depots, or facilities for multiple hours to ensure they get paid for their time. Also, Motive allows us to give accurate ETA's to our customers with ease. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 23. Great experience with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene K. | Safety and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Motive?** They have added added a couple of new useful options. Great value, as always. **What do you dislike about Motive?** Nothing to add to my previous feedback, all good. **Recommendations to others considering Motive:** It is the best software for trucking fleet managers, straightforward to understand if you are a beginner, it has a huge variety of options which help me to keep an eye on all company's trucks, help our drivers with their Log Book problems. Also want to stress on the quality of Keeptrukin customer support; it is truly a top-notch experience! **What problems is Motive solving and how is that benefiting you?** I am a Fleet Safety manager at Safe Way Carrier, use Motive every day to make sure our drivers are compliant and driving safe, this software helps me a lot! **Official Response from Gary Smith:** > Thank you so much for your kind words, Eugene We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564 ### 24. Motive - GPS Management **Rating:** 4.0/5.0 stars **Reviewed by:** Edward D. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** We like the dashboard, very easy to manage **What do you dislike about Motive?** We had hoped that we would be able to manage the maintenance through the app but it does not do that specifically. **What problems is Motive solving and how is that benefiting you?** They have handled all responses very well and in a timely manner. **Official Response from Gary Smith:** > Thank you so much for your kind words Edward and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 25. Effortless Driver Tracking, Frustrating Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like the ease of use of Motive, which helps me track drive time and locate drivers' locations efficiently. I value being able to monitor drive time and track driving violations accurately. **What do you dislike about Motive?** The camera not working all the time is something that doesn't work well for me. Also, the initial setup was frustrating. **What problems is Motive solving and how is that benefiting you?** I use Motive to track drivers, solving issues with drive times and locating drivers' locations. I value the ability to track drive time and driving violations. **Official Response from Gary Smith:** > Thank you so much for your kind words Freddy and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 26. Easy Installation, Intuitive Navigation, and Helpful Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Joel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Motive?** How easy it was to install. The ELD is easy to navigate. I also like the reports that Motive produces for me. It makes my life easier. **What do you dislike about Motive?** lose of connection of cameras. The Omni cams loose connection and at times the dash cams will disconnect. **What problems is Motive solving and how is that benefiting you?** I like the Motive fuel cards and the savings that we get through the use of them. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 27. Motive Delivers Asset Data That Drives Usage and Safety Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Motive gives us all the data about our assets that we use to drive our performance both in usage and safety. **What do you dislike about Motive?** I have no downsides as of now. It meets all of our expectations. **What problems is Motive solving and how is that benefiting you?** The biggest positive other than seeing the location of all of our assets is the ability to use the videos to train drivers to be safer on our roadways. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 28. Very professional and well behaved customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Motive?** Fast service compared with competing companies. **What do you dislike about Motive?** I would like to find something to pick on but at this monet there is nothing. **What problems is Motive solving and how is that benefiting you?** Motive often solves problems with my fleet issues very very very efficiantly. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 29. Efficiency and Security on an Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo G. | analista de gps, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Motive?** It is an efficient, easy-to-use, and convenient platform for the end user. It offers good support in management and, above all, contributes to improving the company's security. **What do you dislike about Motive?** So far everything has worked correctly, I haven't found any problems. **What problems is Motive solving and how is that benefiting you?** The tracking of units and the review of videos in case of road incidents, as well as the control of the company's non-consumable assets, are important aspects that I highlight. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 30. Effective Notifications, But Needs Better Data Insights **Rating:** 2.0/5.0 stars **Reviewed by:** Sean T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the notifications from Motive, which help with vehicle monitoring by notifying me about accidents, infractions, and maintenance needs. I also find geo-fencing useful as it allows us to track vehicles more easily. Additionally, the initial setup was easy enough. **What do you dislike about Motive?** The data procured from the current geo-fencing was not capable of giving detailed data points in a manner that was digestible. **What problems is Motive solving and how is that benefiting you?** I use Motive for notifications about vehicle accidents, infractions, and maintenance, which helps us track vehicles more easily. **Official Response from Gary Smith:** > Hi Sean, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE ### 31. Efficient Telematics, but Device Reliability Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like that Motive is an easy-to-use platform and its reporting tools are efficient. Compared to other platforms in this space, it is much clearer, which allows me to navigate the platform faster and with more information. **What do you dislike about Motive?** Sometimes devices do not work in vehicles without any real reason. Billing is also somewhat of a nightmare. **What problems is Motive solving and how is that benefiting you?** Motive enhances visibility into driver behavior and roadway conditions in our franchise fleets, making it a clear and efficient platform for safety and telematics monitoring. **Official Response from Gary Smith:** > Thank you so much for your kind words Clark and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 32. User-Friendly ELDs with Room for Reporting Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** I like how easy Motive is for the drivers to use, even for those who aren't tech savvy. The initial setup was also very easy. **What do you dislike about Motive?** I find the reporting in Motive lacking because the reports aren't very customizable unless I pay more to upgrade to a different subscription level. I'd prefer if customizable reports were available for all levels of users. **What problems is Motive solving and how is that benefiting you?** Motive simplifies managing fleet ELDs, telematics, and inspections. It's user-friendly for drivers, even if they're not tech-savvy, streamlining operations. ### 33. User-Friendly with Clear, Effective Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** ALFRED W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like Motive's user-friendly format, which makes using the software easier. The clear videos and great sound really make a difference, and I find the route history easy to access. It also makes coaching drivers on better driving habits easier. I appreciate how simple the initial setup was as well. **What do you dislike about Motive?** real time video access **What problems is Motive solving and how is that benefiting you?** I use Motive to keep drivers safe, assist with truck inspections, and locate drivers on routes. It also makes coaching on driving habits easier. **Official Response from Gary Smith:** > Thank you so much for your kind words ALFRED and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 34. Keeps Our Fleet Compliant, Needs Better Stability **Rating:** 4.0/5.0 stars **Reviewed by:** Jean G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the "at a glance logs" and the reports that are available daily. These features help me see violations as they occur to remain compliant with DOT. The initial setup of Motive was very easy. **What do you dislike about Motive?** There are times the app goes offline and 'at a glance' is not available. **What problems is Motive solving and how is that benefiting you?** Motive keeps our drivers and company in compliance, showing violations as they occur to stay compliant with DOT. I like the "at a glance logs" and daily reports for this. **Official Response from Gary Smith:** > Thank you so much for your kind words, Jean! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 35. Incredibly Accurate AI Chat That Resolves Issues in Minutes **Rating:** 4.0/5.0 stars **Reviewed by:** Laura B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** The AI chat is incredibly accurate and helpful to use when in a pinch. I have consistently had positive experiences with the chat and resolved my issues within minutes. **What do you dislike about Motive?** Not being able to have local support when under a certain threshold of devices within the fleet. **What problems is Motive solving and how is that benefiting you?** Motive is very helpful with managing our regulatory components, specifically expiration dates for inspections and certifications. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 36. Great product - with more functionalities coming **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Motive?** ChatGPT said: Lately what I’ve been liking about Motive is how it’s moving past just “tracking stuff” and into being way more proactive and helpful day to day the safety AI feels smarter at catching risky moments earlier and I like that it also calls out good driving now not just mistakes the newer AI coaching and automation makes it way easier for fleets to actually keep up with driver coaching without someone watching a million clips and the whole platform is starting to feel more truly all in one with safety tracking equipment and spend living together instead of in a bunch of separate tools plus little quality of life things like better device management and dashcam firmware updates make the system feel more reliable in real use and even the Motive Card updates like the fraud protection guarantee add a nice they’ve got your back vibe for fleet spend teams. **What do you dislike about Motive?** a few areas where Motive could realistically get better (and that show up a lot in broader user feedback) are support responsiveness and billing clarity some fleets say support can be slow when something urgent comes up, and contracts or renewals can feel a little rigid or confusing, so faster live help and simpler billing would be a win **What problems is Motive solving and how is that benefiting you?** Motive helps solve key challenges in fleet management, such as compliance, safety, and efficiency. Its Hours of Service (HOS) tracking simplifies compliance with regulations, reducing the risk of violations and fines. The GPS tracking and AI-powered dashcams improve safety by monitoring driver behavior and providing real-time alerts. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 37. Advanced Tech and Automation Save Time, but Customer Service Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Joe V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Motive?** I like the amount of advancements, AI, and technology that Motive is adding. The camera tech and automation really save tons of time. The initial setup was very easy. **What do you dislike about Motive?** Customer service could be better. Unit exchanges and customer support is difficult sometimes. **What problems is Motive solving and how is that benefiting you?** Motive handles our ELD, camera, and document tracking and storage. The camera tech and automation save tons of time. **Official Response from Gary Smith:** > Thank you so much for your kind words Joe V.. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 38. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** How innovative the use of AI has become. I was very impressed with the conference and coming changes **What do you dislike about Motive?** I can't think of much with Motive. I feel like concerns are heard. **What problems is Motive solving and how is that benefiting you?** Helping the company drive lower preventable accidents. ### 39. Motive has helped me organize my crews and keep me updates on there locations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 17, 2026 **What do you like best about Motive?** My favorite thing about Motive is the live photos and traffic concerns. **What do you dislike about Motive?** It has so many buttons . It took me a while to figure everything out. **What problems is Motive solving and how is that benefiting you?** Motive is helping our team stay on the ball. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 40. Motive Is Self-Explanatory and Easy for Drivers and Dispatchers **Rating:** 5.0/5.0 stars **Reviewed by:** Lilianna C. | Network Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Motive?** Motive is very self-explanatory and easy to use for both the drivers and dispatchers. **What do you dislike about Motive?** Sometimes if it does not connect the driver to the truck, its hard to track them. **What problems is Motive solving and how is that benefiting you?** A lot of them. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Lilianna Thank you for taking the time to share your feedback on G2. We’re really glad to hear that Motive is self-explanatory and easy to use for both your drivers and dispatchers. It’s great to know the platform is helping simplify day-to-day operations for your team. We appreciate your note about the difficulty tracking drivers when they are not properly connected to the truck. That’s important feedback, and we’re continuously working to improve reliability and make tracking more seamless.. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 41. Good for following safety rules. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** July 16, 2026 **What do you like best about Motive?** The app is easy to use. User information provided is excellent. **What do you dislike about Motive?** I have not had any dislikes so far while using Motive **What problems is Motive solving and how is that benefiting you?** Motive helps us make sure our employees are driving safely while in the field. ### 42. Great for Tracking Equipment, But Fixing Errors Is Frustrating **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** It does a good job helping keep track of ~what~ equipment you have. Manual entries for services helps too. **What do you dislike about Motive?** It's inaccurate a LOT of the time, and it's very difficult to fix inaccuracies. They also don't help with it and fought tooth and nail to fix anything, and when they say they fix the problem it goes right back to being the same problem with tracking that it was previously. **What problems is Motive solving and how is that benefiting you?** It kind of keeps track of services and inspections. **Official Response from Russell Cook:** > Hi there, We are so sorry for the inconvenience. We greatly appreciate you bringing this to our attention. To better understand the issue, we would like to arrange a call with you, but we could not locate your contact details. Could you please provide us with your contact details or reach out to us so that we can help resolve this for you? You can reach out on our 24/7 Support Line at (855) 434-3564 ### 43. A tool that really makes managing our fleet easier **Rating:** 4.5/5.0 stars **Reviewed by:** Octavio A. | Logistic coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Motive?** I really appreciate how reliable the tracking has been over time. The system stays consistent, updates quickly, and gives me the information I need without overcomplicating anything. It’s a tool I can trust every day. **What do you dislike about Motive?** One thing that could improve is having a smoother onboarding process for new users. Once everything is set up it’s great, but the initial steps could be a bit more streamlined or guided. **What problems is Motive solving and how is that benefiting you?** Motive solves issues like inefficient fleet management, lack of real-time tracking, and difficulty monitoring driver behavior. It benefits me by providing clear, actionable data that improves safety, reduces fuel consumption, and helps with compliance. It saves time, cuts costs, and enhances overall fleet performance. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 44. Effortless Fleet Management with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** I like the easy management that Motive offers. The dashcam use and diagnosis make it simple to fix device functionality and status. I appreciate the real-time and quick connection of the dashcams, which make it easy to replace damaged dashcams and allow for effortless tracking and video monitoring of the fleet. Setting up Motive is pretty easy and takes just a few minutes. **What do you dislike about Motive?** I wish it had a feature for setting your own location and waypoint, even when connected to your computer. This could be helpful for using it as a navigation map and catching up the distance from your location to the asset or vehicle that you are tracking. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking fleet vehicles, providing real-time locations and dashcam access. It simplifies management and diagnosing issues, making it easier to replace dashcams and monitor vehicles efficiently. **Official Response from Gary Smith:** > Thank you so much for your kind words, Alex! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 45. Effortless Truck Tracking with Motive **Rating:** 4.0/5.0 stars **Reviewed by:** Patricija G. | safety assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Motive?** I use Motive for truck tracking and find it very easy to use. I like everything about it, especially the tracking feature, and the initial setup was easy. **What do you dislike about Motive?** nothing **What problems is Motive solving and how is that benefiting you?** I use Motive for truck tracking and find it easy to use. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Patricija! It’s great to know Motive is easy to use, that the setup process was simple, and that the tracking feature has been especially helpful for you. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 46. Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Luis carlos G. | Monitorista, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** What has helped the company the most has been the cameras with the support of AI to notify us of risky situations, whether accidents or situations where the operator can no longer continue due to fatigue. **What do you dislike about Motive?** Sometimes the platform is very slow and some notifications arrive very late for no reason; also, requesting videos of certain situations takes longer than it should. **What problems is Motive solving and how is that benefiting you?** The cameras in the units have been the best help. **Official Response from Gary Smith:** > Thank you so much for your kind words, Luis, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 47. Exceptional Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany T. S. | National DOT Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Motive?** The customer service is top notch and the system is very easily accessible. Customer service is very communicative as well. **What do you dislike about Motive?** Communication could use some improvements. **What problems is Motive solving and how is that benefiting you?** Fleet Monitoring and Safety Trending are our most used tools and assists us in daily operations. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Tiffany! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" ### 48. Efficient Trip Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Motive?** What I like most about Motive is the support that the team gives consumers. When there's something I don't know, the help button is always there to save the day. Also, the initial setup was very easy, which made transitioning smooth. **What do you dislike about Motive?** I find some of the movements of trucks are not always completely accurate due to disconnects sometimes the device loses Bluetooth capabilities. **What problems is Motive solving and how is that benefiting you?** I use Motive daily for assigning trips to crews and ensuring compliance with HOS requirements. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback! It’s great to know our support team has been helpful and that the easy setup made your transition smooth. We’re also glad Motive is helping you assign trips daily and stay compliant with HOS requirements. We understand your concern about truck movement accuracy and occasional Bluetooth disconnects. We’ve shared your comments with the relevant teams for review to improve the experience. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 49. Exceptional Product with Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Tina C. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Motive?** I appreciate that Motive allows us to monitor drivers' behaviors to ensure they are driving safely and that it helps us be compliant with DOT regulations. I like that it allows us to follow safety procedures. I am very happy with the product overall. The initial setup was very easy, and their support was amazing. **What do you dislike about Motive?** very happy with the product **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor driver behavior, ensuring safe driving, compliance with DOT, and adherence to safety procedures. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Tina! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" ### 50. Effective Telematics with Room for Report Accuracy Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah L. | Safety Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Motive?** I like the telematics the most as it keeps us informed of the drivers' safety review. It notifies us when they are braking hard, near accidents, or speeding. The transition to using Motive was smooth. **What do you dislike about Motive?** The reports sometimes are not accurate and at times they won't show up due to system issues. **What problems is Motive solving and how is that benefiting you?** Motive helps us use cameras during rides with students and keeps us informed of driver safety with telematics, notifying us of hard braking, accidents, or speeding. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+02%3A11%3A09+-0500&secure%5Bsession_id%5D=ed5015b8-fd3b-41ac-a10b-7ba9c2a9065c&secure%5Btoken%5D=cadf3c44bc951b57e0c0d57243918b57e7f8a4754a9c98f378dfbcf4e8dcadb1&format=llm_user) ## Motive Integrations - [Alvys](https://www.g2.com/products/alvys/reviews) - [Axon Trucking Software](https://www.g2.com/products/axon-trucking-software/reviews) - [B2W Maintain](https://www.g2.com/products/b2w-maintain/reviews) - [CloudTrucks](https://www.g2.com/products/cloudtrucks/reviews) - [Coast](https://www.g2.com/products/coast-2025-05-06/reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - [Fleetio](https://www.g2.com/products/fleetio/reviews) - [Fleetworthy](https://www.g2.com/products/fleetworthy/reviews) - [Fleetworthy Weigh Station Bypass](https://www.g2.com/products/fleetworthy-weigh-station-bypass/reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - [Fullbay](https://www.g2.com/products/fullbay/reviews) - [Goods Transport System (GTS)](https://www.g2.com/products/goods-transport-system-gts/reviews) - [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MobiWork](https://www.g2.com/products/mobiwork/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TORO](https://www.g2.com/products/toro/reviews) - [Toro TMS](https://www.g2.com/products/toro-tms/reviews) - [Transflo](https://www.g2.com/products/transflo/reviews) - [Trimble Connect](https://www.g2.com/products/trimble-connect/reviews) - [Trimble TMS](https://www.g2.com/products/trimble-tms/reviews) - [Trimble TMT Fleet Maintenance (Formerly TMW Systems)](https://www.g2.com/products/trimble-tmt-fleet-maintenance-formerly-tmw-systems/reviews) - [Trinium-TMS](https://www.g2.com/products/trinium-tms/reviews) - [Trucker Tools](https://www.g2.com/products/trucker-tools/reviews) - [Truckpedia TMS](https://www.g2.com/products/truckpedia-tms/reviews) - [Vektor TMS](https://www.g2.com/products/vektor-tms/reviews) - [WEX Fuel Cards & Fleet](https://www.g2.com/products/wex-fuel-cards-fleet/reviews) - [Whip Around](https://www.g2.com/products/whip-around-whip-around/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,880 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (184 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (196 reviews)