--- title: Motive Reviews meta_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 3165 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 3165 scale: '5' date_modified: '2026-07-20' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Motive Reviews **Vendor:** Motive **Category:** [Fleet Management Software](https://www.g2.com/categories/fleet-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,165 ## About Motive Motive is a comprehensive fleet management solution designed to assist organizations in optimizing their vehicle operations through advanced telematics, dual-facing cameras, driver behavior analytics, vehicle health monitoring, and compliance management. This integrated platform provides a holistic approach to managing fleet safety, efficiency, and cost-effectiveness, making it a vital tool for businesses that rely on transportation. Targeting a diverse audience that includes Fortune 500 companies and large enterprise fleets, Motive caters to various industries such as logistics, field services, oil and gas, construction, and energy. Its user-friendly interface and robust features make it suitable for fleet managers, safety managers, and operations teams who seek to enhance their fleet's performance and safety. The platform's capabilities are particularly beneficial for organizations aiming to improve driver safety, reduce operational risks, and maintain regulatory compliance. One of the standout features of Motive is its AI Dashcams, which are designed to detect over 15 unsafe driving behaviors, including cell phone usage and forward collision risks. This real-time monitoring allows for immediate coaching, helping drivers improve their safety scores and fostering a culture of accountability. Additionally, the platform offers vehicle health monitoring through robust diagnostics and automated preventative maintenance alerts, ensuring that fleets remain operational and minimizing downtime. Motive’s ELDs are FMCSA-registered electronic logging devices that connect to a vehicle’s engine to automatically track drivers’ hours of service and driving time, helping fleets stay compliant and improve safety. Motive's integration of various fleet management functions into a single platform distinguishes it from competitors in the market. By addressing multiple operational challenges simultaneously, it simplifies management processes and enhances collaboration among safety, operations, and finance teams. This interconnected approach not only improves efficiency but also empowers organizations to adapt to the ever-changing demands of their industries. Ultimately, Motive provides a valuable solution that enhances fleet performance, promotes safety, and drives cost savings, making it an essential tool for any organization looking to optimize its fleet operations. ## Motive Pros & Cons **What users like:** - Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. (1160 reviews) - Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. (511 reviews) - Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. (447 reviews) - Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. (408 reviews) - Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. (408 reviews) - Users appreciate the **user-friendly interface** and comprehensive features of Motive, enhancing fleet management and performance tracking. (343 reviews) - Driver Monitoring (336 reviews) - Monitoring (256 reviews) - Helpful (253 reviews) - Installation Ease (220 reviews) **What users dislike:** - Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. (281 reviews) - Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. (236 reviews) - Users express frustration over **missing features** like roadside assistance and limited service management options. (194 reviews) - Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. (156 reviews) - Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. (141 reviews) - Users experience **connectivity issues** with Motive, facing lags and disconnections that complicate communication and usability. (132 reviews) - Driver Issues (120 reviews) - Inaccurate Tracking (115 reviews) - Data Inaccuracy (100 reviews) - Update Issues (98 reviews) ## Motive Reviews ### 1. Feature-Rich Platform with Powerful Reporting and Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Phillip G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Motive?** The host of different features and functionalities that are applicable in real world scenarios as well as the available insights you can pull through reporting and analytics **What do you dislike about Motive?** We have noticed collision detection is not always effective and have missed some collision recordings which is not good **What problems is Motive solving and how is that benefiting you?** Fleet safety improvement driving down claims costs and also operational insights like fault codes and fuel consumption **Official Response from Gary Smith:** > Hi Phillip, Thank you for sharing your experience with Motive. We're glad to hear the platform’s features, reporting, and analytics are delivering useful real-world insights and helping improve fleet safety, claims costs, fault code visibility, and fuel consumption. We also appreciate your feedback on collision detection missing some recordings. These concerns have been shared with the relevant team for improvements. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive ### 2. Honest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Emily B. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Motive?** Knowing where your drivers are at any given moment helps to dispatch on the fly and prove detentions to customers. The history feature is awesome. It also shows fault codes on trucks which is very informative to our owner operators. The safety features are also nice as they tell when a driver has a hard stop or speeds. Also, it keeps track of the driver's HOS. It helps the drivers to know when they can and cannot start. **What do you dislike about Motive?** You can't get away with a mere 2 minutes of driving past HOS. **What problems is Motive solving and how is that benefiting you?** Proving that our drivers have been sitting at the rails, depots, or facilities for multiple hours to ensure they get paid for their time. Also, Motive allows us to give accurate ETA's to our customers with ease. **Official Response from Gary Smith:** > Hi, thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 3. Great experience with Motive **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene K. | Safety and Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2021 **What do you like best about Motive?** They have added added a couple of new useful options. Great value, as always. **What do you dislike about Motive?** Nothing to add to my previous feedback, all good. **Recommendations to others considering Motive:** It is the best software for trucking fleet managers, straightforward to understand if you are a beginner, it has a huge variety of options which help me to keep an eye on all company's trucks, help our drivers with their Log Book problems. Also want to stress on the quality of Keeptrukin customer support; it is truly a top-notch experience! **What problems is Motive solving and how is that benefiting you?** I am a Fleet Safety manager at Safe Way Carrier, use Motive every day to make sure our drivers are compliant and driving safe, this software helps me a lot! **Official Response from Gary Smith:** > Thank you so much for your kind words, Eugene We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564 ### 4. Motive - GPS Management **Rating:** 4.0/5.0 stars **Reviewed by:** Edward D. | Human Resources Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** We like the dashboard, very easy to manage **What do you dislike about Motive?** We had hoped that we would be able to manage the maintenance through the app but it does not do that specifically. **What problems is Motive solving and how is that benefiting you?** They have handled all responses very well and in a timely manner. **Official Response from Gary Smith:** > Thank you so much for your kind words Edward and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 5. Effortless Driver Tracking, Frustrating Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like the ease of use of Motive, which helps me track drive time and locate drivers' locations efficiently. I value being able to monitor drive time and track driving violations accurately. **What do you dislike about Motive?** The camera not working all the time is something that doesn't work well for me. Also, the initial setup was frustrating. **What problems is Motive solving and how is that benefiting you?** I use Motive to track drivers, solving issues with drive times and locating drivers' locations. I value the ability to track drive time and driving violations. **Official Response from Gary Smith:** > Thank you so much for your kind words Freddy and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 6. Easy Installation, Intuitive Navigation, and Helpful Reports **Rating:** 4.5/5.0 stars **Reviewed by:** Joel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Motive?** How easy it was to install. The ELD is easy to navigate. I also like the reports that Motive produces for me. It makes my life easier. **What do you dislike about Motive?** lose of connection of cameras. The Omni cams loose connection and at times the dash cams will disconnect. **What problems is Motive solving and how is that benefiting you?** I like the Motive fuel cards and the savings that we get through the use of them. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 7. Motive Delivers Asset Data That Drives Usage and Safety Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** Motive gives us all the data about our assets that we use to drive our performance both in usage and safety. **What do you dislike about Motive?** I have no downsides as of now. It meets all of our expectations. **What problems is Motive solving and how is that benefiting you?** The biggest positive other than seeing the location of all of our assets is the ability to use the videos to train drivers to be safer on our roadways. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 8. Efficiency and Security on an Intuitive Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gerardo G. | analista de gps, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Motive?** It is an efficient, easy-to-use, and convenient platform for the end user. It offers good support in management and, above all, contributes to improving the company's security. **What do you dislike about Motive?** So far everything has worked correctly, I haven't found any problems. **What problems is Motive solving and how is that benefiting you?** The tracking of units and the review of videos in case of road incidents, as well as the control of the company's non-consumable assets, are important aspects that I highlight. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 9. Effective Notifications, But Needs Better Data Insights **Rating:** 2.0/5.0 stars **Reviewed by:** Sean T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the notifications from Motive, which help with vehicle monitoring by notifying me about accidents, infractions, and maintenance needs. I also find geo-fencing useful as it allows us to track vehicles more easily. Additionally, the initial setup was easy enough. **What do you dislike about Motive?** The data procured from the current geo-fencing was not capable of giving detailed data points in a manner that was digestible. **What problems is Motive solving and how is that benefiting you?** I use Motive for notifications about vehicle accidents, infractions, and maintenance, which helps us track vehicles more easily. **Official Response from Gary Smith:** > Hi Sean, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE ### 10. Efficient Telematics, but Device Reliability Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like that Motive is an easy-to-use platform and its reporting tools are efficient. Compared to other platforms in this space, it is much clearer, which allows me to navigate the platform faster and with more information. **What do you dislike about Motive?** Sometimes devices do not work in vehicles without any real reason. Billing is also somewhat of a nightmare. **What problems is Motive solving and how is that benefiting you?** Motive enhances visibility into driver behavior and roadway conditions in our franchise fleets, making it a clear and efficient platform for safety and telematics monitoring. **Official Response from Gary Smith:** > Thank you so much for your kind words Clark and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 11. User-Friendly ELDs with Room for Reporting Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Motive?** I like how easy Motive is for the drivers to use, even for those who aren't tech savvy. The initial setup was also very easy. **What do you dislike about Motive?** I find the reporting in Motive lacking because the reports aren't very customizable unless I pay more to upgrade to a different subscription level. I'd prefer if customizable reports were available for all levels of users. **What problems is Motive solving and how is that benefiting you?** Motive simplifies managing fleet ELDs, telematics, and inspections. It's user-friendly for drivers, even if they're not tech-savvy, streamlining operations. ### 12. User-Friendly with Clear, Effective Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** ALFRED W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Motive?** I like Motive's user-friendly format, which makes using the software easier. The clear videos and great sound really make a difference, and I find the route history easy to access. It also makes coaching drivers on better driving habits easier. I appreciate how simple the initial setup was as well. **What do you dislike about Motive?** real time video access **What problems is Motive solving and how is that benefiting you?** I use Motive to keep drivers safe, assist with truck inspections, and locate drivers on routes. It also makes coaching on driving habits easier. **Official Response from Gary Smith:** > Thank you so much for your kind words ALFRED and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 13. Keeps Our Fleet Compliant, Needs Better Stability **Rating:** 4.0/5.0 stars **Reviewed by:** Jean G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like the "at a glance logs" and the reports that are available daily. These features help me see violations as they occur to remain compliant with DOT. The initial setup of Motive was very easy. **What do you dislike about Motive?** There are times the app goes offline and 'at a glance' is not available. **What problems is Motive solving and how is that benefiting you?** Motive keeps our drivers and company in compliance, showing violations as they occur to stay compliant with DOT. I like the "at a glance logs" and daily reports for this. **Official Response from Gary Smith:** > Thank you so much for your kind words, Jean! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 14. Incredibly Accurate AI Chat That Resolves Issues in Minutes **Rating:** 4.0/5.0 stars **Reviewed by:** Laura B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** The AI chat is incredibly accurate and helpful to use when in a pinch. I have consistently had positive experiences with the chat and resolved my issues within minutes. **What do you dislike about Motive?** Not being able to have local support when under a certain threshold of devices within the fleet. **What problems is Motive solving and how is that benefiting you?** Motive is very helpful with managing our regulatory components, specifically expiration dates for inspections and certifications. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 15. Great product - with more functionalities coming **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Motive?** ChatGPT said: Lately what I’ve been liking about Motive is how it’s moving past just “tracking stuff” and into being way more proactive and helpful day to day the safety AI feels smarter at catching risky moments earlier and I like that it also calls out good driving now not just mistakes the newer AI coaching and automation makes it way easier for fleets to actually keep up with driver coaching without someone watching a million clips and the whole platform is starting to feel more truly all in one with safety tracking equipment and spend living together instead of in a bunch of separate tools plus little quality of life things like better device management and dashcam firmware updates make the system feel more reliable in real use and even the Motive Card updates like the fraud protection guarantee add a nice they’ve got your back vibe for fleet spend teams. **What do you dislike about Motive?** a few areas where Motive could realistically get better (and that show up a lot in broader user feedback) are support responsiveness and billing clarity some fleets say support can be slow when something urgent comes up, and contracts or renewals can feel a little rigid or confusing, so faster live help and simpler billing would be a win **What problems is Motive solving and how is that benefiting you?** Motive helps solve key challenges in fleet management, such as compliance, safety, and efficiency. Its Hours of Service (HOS) tracking simplifies compliance with regulations, reducing the risk of violations and fines. The GPS tracking and AI-powered dashcams improve safety by monitoring driver behavior and providing real-time alerts. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 16. Advanced Tech and Automation Save Time, but Customer Service Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Joe V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Motive?** I like the amount of advancements, AI, and technology that Motive is adding. The camera tech and automation really save tons of time. The initial setup was very easy. **What do you dislike about Motive?** Customer service could be better. Unit exchanges and customer support is difficult sometimes. **What problems is Motive solving and how is that benefiting you?** Motive handles our ELD, camera, and document tracking and storage. The camera tech and automation save tons of time. **Official Response from Gary Smith:** > Thank you so much for your kind words Joe V.. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 17. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** How innovative the use of AI has become. I was very impressed with the conference and coming changes **What do you dislike about Motive?** I can't think of much with Motive. I feel like concerns are heard. **What problems is Motive solving and how is that benefiting you?** Helping the company drive lower preventable accidents. ### 18. Motive has helped me organize my crews and keep me updates on there locations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 17, 2026 **What do you like best about Motive?** My favorite thing about Motive is the live photos and traffic concerns. **What do you dislike about Motive?** It has so many buttons . It took me a while to figure everything out. **What problems is Motive solving and how is that benefiting you?** Motive is helping our team stay on the ball. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 19. Motive Is Self-Explanatory and Easy for Drivers and Dispatchers **Rating:** 5.0/5.0 stars **Reviewed by:** Lilianna C. | Network Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Motive?** Motive is very self-explanatory and easy to use for both the drivers and dispatchers. **What do you dislike about Motive?** Sometimes if it does not connect the driver to the truck, its hard to track them. **What problems is Motive solving and how is that benefiting you?** A lot of them. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Lilianna Thank you for taking the time to share your feedback on G2. We’re really glad to hear that Motive is self-explanatory and easy to use for both your drivers and dispatchers. It’s great to know the platform is helping simplify day-to-day operations for your team. We appreciate your note about the difficulty tracking drivers when they are not properly connected to the truck. That’s important feedback, and we’re continuously working to improve reliability and make tracking more seamless.. Thank you again for being a Motive customer and for helping us improve with your input. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 20. Good for following safety rules. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** July 16, 2026 **What do you like best about Motive?** The app is easy to use. User information provided is excellent. **What do you dislike about Motive?** I have not had any dislikes so far while using Motive **What problems is Motive solving and how is that benefiting you?** Motive helps us make sure our employees are driving safely while in the field. ### 21. Great for Tracking Equipment, But Fixing Errors Is Frustrating **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** It does a good job helping keep track of ~what~ equipment you have. Manual entries for services helps too. **What do you dislike about Motive?** It's inaccurate a LOT of the time, and it's very difficult to fix inaccuracies. They also don't help with it and fought tooth and nail to fix anything, and when they say they fix the problem it goes right back to being the same problem with tracking that it was previously. **What problems is Motive solving and how is that benefiting you?** It kind of keeps track of services and inspections. **Official Response from Russell Cook:** > Hi there, We are so sorry for the inconvenience. We greatly appreciate you bringing this to our attention. To better understand the issue, we would like to arrange a call with you, but we could not locate your contact details. Could you please provide us with your contact details or reach out to us so that we can help resolve this for you? You can reach out on our 24/7 Support Line at (855) 434-3564 ### 22. A tool that really makes managing our fleet easier **Rating:** 4.5/5.0 stars **Reviewed by:** Octavio A. | Logistic coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Motive?** I really appreciate how reliable the tracking has been over time. The system stays consistent, updates quickly, and gives me the information I need without overcomplicating anything. It’s a tool I can trust every day. **What do you dislike about Motive?** One thing that could improve is having a smoother onboarding process for new users. Once everything is set up it’s great, but the initial steps could be a bit more streamlined or guided. **What problems is Motive solving and how is that benefiting you?** Motive solves issues like inefficient fleet management, lack of real-time tracking, and difficulty monitoring driver behavior. It benefits me by providing clear, actionable data that improves safety, reduces fuel consumption, and helps with compliance. It saves time, cuts costs, and enhances overall fleet performance. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. ### 23. Effortless Fleet Management with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Alex M. **Reviewed Date:** December 19, 2025 **What do you like best about Motive?** I like the easy management that Motive offers. The dashcam use and diagnosis make it simple to fix device functionality and status. I appreciate the real-time and quick connection of the dashcams, which make it easy to replace damaged dashcams and allow for effortless tracking and video monitoring of the fleet. Setting up Motive is pretty easy and takes just a few minutes. **What do you dislike about Motive?** I wish it had a feature for setting your own location and waypoint, even when connected to your computer. This could be helpful for using it as a navigation map and catching up the distance from your location to the asset or vehicle that you are tracking. **What problems is Motive solving and how is that benefiting you?** I use Motive for tracking fleet vehicles, providing real-time locations and dashcam access. It simplifies management and diagnosing issues, making it easier to replace dashcams and monitor vehicles efficiently. **Official Response from Gary Smith:** > Thank you so much for your kind words, Alex! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 24. Effortless Truck Tracking with Motive **Rating:** 4.0/5.0 stars **Reviewed by:** Patricija G. | safety assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Motive?** I use Motive for truck tracking and find it very easy to use. I like everything about it, especially the tracking feature, and the initial setup was easy. **What do you dislike about Motive?** nothing **What problems is Motive solving and how is that benefiting you?** I use Motive for truck tracking and find it easy to use. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Patricija! It’s great to know Motive is easy to use, that the setup process was simple, and that the tracking feature has been especially helpful for you. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 25. Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Luis carlos G. | Monitorista, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Motive?** What has helped the company the most has been the cameras with the support of AI to notify us of risky situations, whether accidents or situations where the operator can no longer continue due to fatigue. **What do you dislike about Motive?** Sometimes the platform is very slow and some notifications arrive very late for no reason; also, requesting videos of certain situations takes longer than it should. **What problems is Motive solving and how is that benefiting you?** The cameras in the units have been the best help. **Official Response from Gary Smith:** > Thank you so much for your kind words, Luis, and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 26. Exceptional Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany T. S. | National DOT Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Motive?** The customer service is top notch and the system is very easily accessible. Customer service is very communicative as well. **What do you dislike about Motive?** Communication could use some improvements. **What problems is Motive solving and how is that benefiting you?** Fleet Monitoring and Safety Trending are our most used tools and assists us in daily operations. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Tiffany! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" ### 27. Efficient Trip Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Motive?** What I like most about Motive is the support that the team gives consumers. When there's something I don't know, the help button is always there to save the day. Also, the initial setup was very easy, which made transitioning smooth. **What do you dislike about Motive?** I find some of the movements of trucks are not always completely accurate due to disconnects sometimes the device loses Bluetooth capabilities. **What problems is Motive solving and how is that benefiting you?** I use Motive daily for assigning trips to crews and ensuring compliance with HOS requirements. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback! It’s great to know our support team has been helpful and that the easy setup made your transition smooth. We’re also glad Motive is helping you assign trips daily and stay compliant with HOS requirements. We understand your concern about truck movement accuracy and occasional Bluetooth disconnects. We’ve shared your comments with the relevant teams for review to improve the experience. If you have further feedback or need assistance, please reach out to support@gomotive.com, call our Support Hotline at (855) 434-3564, or contact us via live chat. Regards, Motive ### 28. Exceptional Product with Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Tina C. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Motive?** I appreciate that Motive allows us to monitor drivers' behaviors to ensure they are driving safely and that it helps us be compliant with DOT regulations. I like that it allows us to follow safety procedures. I am very happy with the product overall. The initial setup was very easy, and their support was amazing. **What do you dislike about Motive?** very happy with the product **What problems is Motive solving and how is that benefiting you?** I use Motive to monitor driver behavior, ensuring safe driving, compliance with DOT, and adherence to safety procedures. **Official Response from Bobby Young:** > "Thank you so much for your kind words, Tina! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon!" ### 29. Effective Telematics with Room for Report Accuracy Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Deborah L. | Safety Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Motive?** I like the telematics the most as it keeps us informed of the drivers' safety review. It notifies us when they are braking hard, near accidents, or speeding. The transition to using Motive was smooth. **What do you dislike about Motive?** The reports sometimes are not accurate and at times they won't show up due to system issues. **What problems is Motive solving and how is that benefiting you?** Motive helps us use cameras during rides with students and keeps us informed of driver safety with telematics, notifying us of hard braking, accidents, or speeding. **Official Response from Russell Cook:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 30. User-Friendly Interface, Essential for Liability Determination **Rating:** 5.0/5.0 stars **Reviewed by:** cathy c. | Subrogation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I am fond of how easy it is to retrieve videos with Motive. The portal being user-friendly is a big plus for me. Overall, I am very satisfied with Motive, it has been a great experience. **What do you dislike about Motive?** I would love to have a longer time frame to review videos **What problems is Motive solving and how is that benefiting you?** I use Motive to secure accident videos, which help me decide liability and offer proof in subrogation claims. I like the ease of retrieving videos and the user-friendly portal. **Official Response from Gary Smith:** > We’re truly grateful for your positive feedback, Cathy! Thank you so much for sharing your experience on G2. We’re thrilled to hear that you find it easy to retrieve videos with Motive and that our user-friendly portal has been a big plus for you. It means a lot to us that you’re very satisfied overall and that Motive has been a great experience. We also really appreciate your feedback about wanting a longer time frame to review videos. That’s valuable input, especially given how important video is for your work. We’ve shared this suggestion with our product team so they can consider it as we continue to enhance our video and safety workflows. It’s especially rewarding to know that Motive helps you secure accident videos, determine liability, and provide proof in subrogation claims. Supporting accurate, timely insights in critical situations is exactly what we aim for, and we’re glad the platform is helping you do that with ease. Thank you again for being a Motive customer and for helping us improve with your feedback. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 31. Nice product for ELD and truck tracking. **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce V. | Safety Operations and General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** Very easy to navigate and use. Easy to use coaching and safety features. Having multiple camera options is also a nice safety feature. Customer support has been helpful when needed. **What do you dislike about Motive?** Delayed code notifications from trucks as they occur. App throttling when user reaches threshold for data. The app usage should not be throttled, but outside use of data for that transponder can be reduced. Live tracking should be all the time instead of going into follow mode. Unable to refresh camera views immediately, you have to wait at least a minute or two between refreshes. **What problems is Motive solving and how is that benefiting you?** Tracking and coaching driver habits is made easy with Motive. Allowing the Drivers to their score and ranking within the company helps fuel competition between Drivers, which helps our safety scores. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 32. User-Friendly and Effective for Compliance Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa S. | Auditor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Motive?** I use Motive at work to see my independent contractors' logs, and it makes it easier to see the logs in real time. I like that it is user friendly, and the initial setup was very easy. I find the compliance tab valuable for looking up certain drivers and seeing which drivers have violations. **What do you dislike about Motive?** Drivers not being able to be linked with multiple carriers. **What problems is Motive solving and how is that benefiting you?** I use Motive to see contractor logs in real time and check driver compliance easily. **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive ### 33. All the Info in One Place on a Single Page and ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Seth S. | terminal manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** the best part to me is that all in info is accessible on one page, without having to have multiple windows open to access info. **What do you dislike about Motive?** The glitches that seem to pop up out of nowhere **What problems is Motive solving and how is that benefiting you?** easy to track our fleet **Official Response from Gary Smith:** > Thank you so much for your kind words Seth and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 34. Real-Time Live Tracking I Truly Enjoy **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel F. | Afterhours Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I enjoy the live tracking as it is in real time. **What do you dislike about Motive?** Nothing I can think of is to be disliked. I enjoy it all. **What problems is Motive solving and how is that benefiting you?** Live tracking of drivers, managing their clocks and being able to see safety events. **Official Response from Gary Smith:** > Thank you so much for your kind words Daniel and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 35. Complete System with Intuitive Interface and Enhanced Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Motive?** I was interested in the Motive interface, it is very comprehensive and has many options that address operational issues of the company. I also like the camera system and the ability to download videos. We switched to Motive because it is more complete than the previous platform. **What do you dislike about Motive?** the historical records of the route. **What problems is Motive solving and how is that benefiting you?** Motive resolves security issues in the units and offers a comprehensive interface for operational matters. I like their camera system and the ability to download videos. **Official Response from Russell Cook:** > Thank you for your positive review We’re glad to know you had a positive experience with Motive. Your feedback means a lot to us and helps us continue improving our products and services. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We appreciate your support and look forward to serving you again! ### 36. Real-Time Updates Make My Job Effortless—No Complaints with Motive **Rating:** 4.0/5.0 stars **Reviewed by:** Jean F. | Transportation Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Motive?** I appreciate how Motive gives me up to date. real time information which is crucial to keep in contact with our truck drivers. I use Motive throughout my day. **What do you dislike about Motive?** Motive provides everything I need to ensure my work as a Transportation Assistant runs smoothly. Honestly, I don't have any complaints or dislikes about it. **What problems is Motive solving and how is that benefiting you?** Motive provides me with real-time information about our drivers, letting me see exactly where they are and where they’re headed next. I get accurate time stamps for arrivals and departures, which is extremely helpful. I can also review the history of their routes or any rerouting, which is essential for our operations. Since I handle driver payroll, having Motive readily available allows me to process trip pay accurately and efficiently. **Official Response from Gary Smith:** > "Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE" ### 37. Great Forward thinking and FMCSA Compliant ELD Program! **Rating:** 4.5/5.0 stars **Reviewed by:** AMANDA L. | Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Motive?** I like that they are constantly trying to improve technology and stay compliant with FMCSA updates. **What do you dislike about Motive?** They are constantly doing updates, and it can cause issues if the driver has not updated their app. It makes it a little frustrating with a fleet of owner operators that bring their own devices or for those that are over the road and not tech savvy, but it is all able to be worked through. **What problems is Motive solving and how is that benefiting you?** Motive solves the obvious one of having a compliant ELD program with forward thinking software, as well as they are already implementing AI into their dashboard to get ahead of the curb. It helps us not only stay compliant with FMCSA, but also be ahead of the game when it comes to technology. **Official Response from Gary Smith:** > Hi Amanda, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. Motive ### 38. Mobile App Could Be More User-Friendly and Feature-Rich **Rating:** 4.0/5.0 stars **Reviewed by:** Bethany D. | GPS/ Rental Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Motive?** I like the collision report that's created as soon as a wreck happens. **What do you dislike about Motive?** I dislike that the mobile app doesn't allow full access like I was using a desktop. I think the mobile app needs to be more user friendly, with more features to use. **What problems is Motive solving and how is that benefiting you?** Showing my team more safety events. Allowing the company to become more safe. **Official Response from Gary Smith:** > Thank you so much for your kind words Bethany D. and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 39. Very good Cameras **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Environmental Services **Reviewed Date:** July 13, 2026 **What do you like best about Motive?** I really enjoy the coaching and immediate updates when things are flagged. **What do you dislike about Motive?** I do not like that Motiv is incorrect about posted speed limits ALOT. **What problems is Motive solving and how is that benefiting you?** Making my technicians drive better and being safe while working ### 40. Easy to Use, Simple Navigation, and Fast Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy S. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** Ease of use, navigation is simple, customer support is fast and easy to use. **What do you dislike about Motive?** There really isn't too much that isn't good about motive. I suppose there is a high price.... **What problems is Motive solving and how is that benefiting you?** Making insurance cheaper and spending less on fuel **Official Response from Gary Smith:** > Thank you so much for your kind words, Timothy! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 41. Excellent Mileage Tracking for IFTA and MCRT Filings **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole S. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** I like that it tracks all mileage for IFTA and MCRT filings. **What do you dislike about Motive?** The system is difficult to navigate as far as looking into a drivers trip and speeds/events. **What problems is Motive solving and how is that benefiting you?** The issues I've gone to them with have been solved timely. **Official Response from Gary Smith:** > Thank you so much for your kind words, Nicole! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 42. Motive Streamlines Fleet Tracking with an Easy-to-Use Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Eli P. | Inside Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** Motive is very easy to use and streamlines the process of tracking our fleet **What do you dislike about Motive?** Sometimes Motive can lag, which might also be attributed to the internet **What problems is Motive solving and how is that benefiting you?** It helps solve logistical problems by allowing us to track fleet in real-time **Official Response from Gary Smith:** > Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 43. it works when it works **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** July 19, 2026 **What do you like best about Motive?** it logs miles and roue automatically for dot needs **What do you dislike about Motive?** hard to connect to truck and Ipad when initially logging on **What problems is Motive solving and how is that benefiting you?** it logs miles and log I don't have to do any work ### 44. Effortless Compliance and Vehicle Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Senior Operations supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Motive?** I appreciate that Motive keeps my logs and safety up to date. I like the vehicle tracking and safety compliance for drivers. It's great that Motive provides all relevant services for E-logs, which is a legal requirement for us. The setup was super easy, with a step-by-step process. **What do you dislike about Motive?** no dislikes **What problems is Motive solving and how is that benefiting you?** Motive keeps my logs and safety up to date, provides vehicle tracking and safety compliance for drivers, and offers all relevant E-log services as required by law. **Official Response from Gary Smith:** > Thank you so much for your kind words Steven and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 45. Intuitive UI, Customizable Reports, and a Streamlined Onboarding Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** So far, I’ve really enjoyed all of the reports available and the ability to tailor them to our needs. The UI is also very intuitive and easy to navigate. The onboarding process was very streamlined as well. **What do you dislike about Motive?** So far, I haven’t found anything I dislike about the service. **What problems is Motive solving and how is that benefiting you?** It has been compiling the documents we need into highly useful reports, without a lot of extra clutter that doesn’t pertain to what actually needs to be included. **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 46. Great Technology for Managing Driver Habits **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Motive?** They have a great amount of technology that helps manage the driving habits of our drivers pool **What do you dislike about Motive?** so far so good, no complaints, it took a minute for drivers to engage but after they got it it was easy **What problems is Motive solving and how is that benefiting you?** It is allowing us to locate vehicles using the GPS and also provides a view on to driver habits **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 47. i used for work ( semi truck driver). **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** July 17, 2026 **What do you like best about Motive?** help control with logs, its organize, easy to send logs to dot . **What do you dislike about Motive?** keep discount many times while driving or open different app **What problems is Motive solving and how is that benefiting you?** keeps tracking my driving like distraction amd many things **Official Response from Gary Smith:** > Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ### 48. Effective Driver Safety with AI Oversight, Some false Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** vicente a. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I use Motive for driving, and I like how the AI reviews the driving. It really helps in situations like following too closely or driver distraction, making my driving safer. The initial setup was easy. **What do you dislike about Motive?** I get false alerts, especially about not wearing a seatbelt when we actually have the seatbelt on. **What problems is Motive solving and how is that benefiting you?** Motive helps improve my driver safety by using AI to review driving and address issues like following too closely or driver distraction. **Official Response from Gary Smith:** > Thank you so much for your kind words, Vicente! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! MOTIVE ### 49. Very Helpful for Weather, Traffic, and Truck Location Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie U. | Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Motive?** Very helpful with being able to see the weather and traffic as well as locations of our trucks. **What do you dislike about Motive?** I really don't have any downsides of using motive **What problems is Motive solving and how is that benefiting you?** Helps us to keep track of the drivers hours of service **Official Response from Gary Smith:** > Thank you so much for your kind words, Jackie! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! ### 50. Effortless Purchase Tracking with Minimal Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany B. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Motive?** I find it really helpful that Motive makes it easy to track spending on fuel. I like how easily information can be found on purchases, which streamlines our process. The initial setup of Motive was very easy, which was a great start for us. **What do you dislike about Motive?** Uploading pictures has gotten a little more difficult but other than that no issues so far **What problems is Motive solving and how is that benefiting you?** I use Motive to track fuel spending, making it easy to find purchase information. **Official Response from Gary Smith:** > Thank you so much for your kind words Brittany and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE ## Motive Discussions - [What is Motive (Formerly KeepTruckin) used for?](https://www.g2.com/discussions/what-is-motive-formerly-keeptruckin-used-for) - 2 comments, 1 upvote - [Do you like being deceived and lied to?](https://www.g2.com/discussions/do-you-like-being-deceived-and-lied-to) - 2 comments, 1 upvote - [h](https://www.g2.com/discussions/motive-formerly-keeptruckin-h) - 1 comment, 1 upvote - [When do you expect to have the Canadian Rules and Regulations out and running?](https://www.g2.com/discussions/when-do-you-expect-to-have-the-canadian-rules-and-regulations-out-and-running) - 2 comments, 1 upvote - [2021 Freightliner installation](https://www.g2.com/discussions/42936-2021-freightliner-installation) - 1 comment, 1 upvote - [View Motive pricing details and edition comparison](https://www.g2.com/products/motive-technologies/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+00%3A22%3A39+-0500&secure%5Bsession_id%5D=b0eeb7d8-1921-45c7-8bd2-05725f0180f3&secure%5Btoken%5D=882dd9bccce7761ba36172ec32da45132e18cb381c77203d50909a8a0b244ba2&format=llm_user) ## Motive Integrations - 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[Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews) - [Haul-IT](https://www.g2.com/products/haul-it/reviews) - [HCSS](https://www.g2.com/products/hcss/reviews) - [HIghways.io](https://www.g2.com/products/highways-io/reviews) - [INFINITI Fleet Safety Training](https://www.g2.com/products/infiniti-fleet-safety-training/reviews) - [LoadMaster](https://www.g2.com/products/loadmaster/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Netradyne](https://www.g2.com/products/netradyne/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [ORBCOMM](https://www.g2.com/products/orbcomm/reviews) - [OrgWiki](https://www.g2.com/products/orgwiki/reviews) - [Penske](https://www.g2.com/products/penske/reviews) - [Platform Science Connected Vehicle Platform](https://www.g2.com/products/platform-science-connected-vehicle-platform/reviews) - [PortPro](https://www.g2.com/products/portpro/reviews) - [PrePass](https://www.g2.com/products/prepass/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [ProMiles XF](https://www.g2.com/products/promiles-xf/reviews) - [Prophesy Dispatch, a Körber product](https://www.g2.com/products/prophesy-dispatch-a-korber-product/reviews) - [Quintiq Logistics Planning](https://www.g2.com/products/quintiq-logistics-planning/reviews) - [Relay.app](https://www.g2.com/products/relay-app/reviews) - [Relay Network](https://www.g2.com/products/relay-network/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) - 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[Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Motive Features **Vehicle Management** - Inventory - Fuel Management - Maintenance - Vehicle Tracking **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Records Management** - Dispatch records - Truck maintenance records - Driver pay records - Mileage reports - IFTA reports - Fuel management reports - Driver analytics **Reporting** - Expense reporting - Fuel reports - Vehicle reporting - Service costs **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Inventory - Geofencing **ELD Compliance** - Hours Logged - Preventive Maintenance - DVIR - Offline Access **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Asset Tracking** - Location - Asset Tracking - Status - Asset Tracking - History - Asset Tracking **Accounting** - Invoicing - Payroll - Accounts Receivable/Accounts Payable **Task Alerts** - Maintenance alerts - Mileage reminders - Notifications **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **Order Management** - Order processing **Planning** - Calendar - Maintenance priority - Scheduling **Analytics** - Vehicle Performance - Driver Performance - Cost **Agentic AI - Asset Tracking** - Natural Language Interaction **Analytics** - Vehicle Performance - Driver Performance - Costs **Routing and Dispatch** - Truck routing **Work Orders** - Approval and Rejection - Automatic service records - Shop communication - Inspection **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Agentic AI - Trucking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Fleet Management** - Text Summarization ## Top Motive Alternatives - [Samsara](https://www.g2.com/products/samsara/reviews) - 4.5/5.0 (4,860 reviews) - [Lytx](https://www.g2.com/products/lytx/reviews) - 4.3/5.0 (184 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (197 reviews)