--- title: Kangaroo Rewards Reviews meta\_title: 'Kangaroo Rewards Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 72 reviews by the users' company size, role or industry to find out how Kangaroo Rewards works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 72 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation --- # Kangaroo Rewards Reviews & Product Details Visit Website Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp. Book a demo today! * * * Product Website Kangaroo Rewards Seller [Kangaroo](https://www.g2.com/sellers/kangaroo) Discussions [Kangaroo Rewards Community](https://www.g2.com/products/kangaroo-rewards/discuss) Languages Supported Arabic, English, French, Kurdish, Dutch, Portuguese, Spanish Solution Type Best-of-Breed Overview by Fady Rizk Show More ## Pricing Pricing provided by Kangaroo Rewards. ### Core $79.00 1 License Per Month [ View More Pricing Information ](https://www.g2.com/products/kangaroo-rewards/pricing) ## Kangaroo Rewards Integrations (19) What do users say about integrations? Verified by Kangaroo Rewards [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Commerce (formerly Magento Commerce) ](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Alice POS ](https://www.g2.com/products/alice-pos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon API Gateway ](https://www.g2.com/products/amazon-api-gateway/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon Marketplace Services ](https://www.g2.com/products/amazon-marketplace-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BigCommerce ](https://www.g2.com/products/bigcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Discord ](https://www.g2.com/products/textaify-discord/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ecwid ](https://www.g2.com/products/ecwid/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gorgias ](https://www.g2.com/products/gorgias/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Heartland Retail ](https://www.g2.com/products/heartland-retail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lightspeed Golf ](https://www.g2.com/products/lightspeed-golf/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Lightspeed Retail ](https://www.g2.com/products/lightspeed-retail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Business Central ](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindbody ](https://www.g2.com/products/mindbody/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Pepperi ](https://www.g2.com/products/pepperi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify POS ](https://www.g2.com/products/shopify-shopify-pos/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WooCommerce ](https://www.g2.com/products/woocommerce/reviews) Show More ![Mona M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mona M.") MM Mona M. Brand Manager Small-Business (50 or fewer emp.) 7/27/2026 "An Effective Tool for Retention and Rewards" 5/5 What do you like best about Kangaroo Rewards? What I like best about Kangaroo Rewards is how easy it is to use while offering powerful loyalty and customer engagement features. The platform makes it simple to create and manage rewards programs, track customer activity, and run targeted campaigns. It has helped us increase customer retention and engagement, and the team is always responsive and supportive whenever we need assistance. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? There aren't any major drawbacks, but adding more advanced analytics and reporting capabilities would make the platform even more valuable. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? Kangaroo Rewards helps us turn one-time customers into loyal customers by making rewards and engagement easier to manage. It allows us to create campaigns that encourage repeat purchases, improve customer retention, and provide a better overall experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SY Shashank Y. IT Support Mid-Market (51-1000 emp.) 7/7/2026 "Makes Customer Loyalty Easy to Manage" 4.5/5 What do you like best about Kangaroo Rewards? What I like most is how simple the platform is to use. It didn't take long to get comfortable with it. Setting up and managing customer rewards is straightforward, which saves a lot of time. It makes it easy to keep customers engaged and encourage them to come back. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? There are a few features that take some time to figure out when you're new to the platform. I would like to see more options for customizing the loyalty program to fit different business needs. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? Kangaroo Rewards has helped us build stronger relationships with our customers by making it simple to reward repeat visits and purchases. Before using it, tracking loyalty rewards was much more manual and time-consuming. Now everything is organized in one place, which makes the whole process easier to manage. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ahmad K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad K.") AK Ahmad K. Team leader Small-Business (50 or fewer emp.) 5/18/2026 "Powerful Loyalty Platform for Customer Engagement" 5/5 What do you like best about Kangaroo Rewards? Kangaroo Rewards makes customer loyalty easy to manage and highly effective. The platform is user-friendly and helps increase repeat business through points, rewards, and personalized campaigns. One of the biggest advantages is having loyalty, SMS/email marketing, and customer insights all in one platform, which saves time and improves customer engagement. And of course, our account manager Mario is always here to assist, making the experience even smoother and more reliable. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? I wouldn't call it a downside but Kangaroo Rewards offers a wide range of features and customization options, which may require a bit of time initially to fully explore and optimize. However, once set up, the platform becomes very powerful and flexible for managing customer loyalty and engagement. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? Kangaroo Rewards is helping solve the challenge of customer retention and engagement by making it easier to build strong relationships with customers through loyalty programs, rewards, referrals, and personalized communication. For us, this has been beneficial in encouraging repeat purchases, improving customer loyalty, and keeping customers more engaged with our brand.. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Meeple M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meeple M.") MM Meeple M. Owner Small-Business (50 or fewer emp.) 4/9/2026 "Easy Lightspeed R-Series Integration and a Fast, Reliable API for Guest Engagement" 5/5 What do you like best about Kangaroo Rewards? Integration with our existing Lightspeed R-Series system was easy. Working with Mario and his team to customize our customer-facing App was very positive, and gave us a new way to connect with our clients. In addition to the custom app, we were able to work with Mario to help enable new services to our guests through their API. This allowed us to meet our customers where they are, rather than requiring them to utilize the App (or engage with our crew). Kangaroo's API was easy to leverage and has opened up additional productivity for our Crew, and even stronger engagement for our guests. The system responses as if it was native to Lightspeed R-Series - it's quick and reliable. The cost of the tool is well worth the repeat business and customer engagement we see. We had previously used another platform that was far more cumbersome. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? One feature we have asked for is the ability to create redemptions that can be tied to a period of time. For example, we currently have a reward that, for 1,000 points (after a $1000.00 spend), the guest can become a "member" for one year (365 days). To accomplish this today, we have the reward in Kangaroo but, once it's redeemed we have to manual change the customer type (on Lightspeed) to "Member" and then give them the associated perks they get for membership (an ongoing discount primarily). Additionally, it would be nice to have multiple types of points. Ie, the standard reward point (1 for each $ spent, for example) work well, but we also have a separate point tracking system we wrote so that when guests play in our tournaments, they earn win points. These win points can be redeemed for promotional items. There's no way to distinguish point "types" in Kangaroo. Neither of these are show stoppers, of course. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? It's creating incentives for guests to shop with us more frequently. And it provides them with an App (and now a Discord integration) that allows them to check their points on the go, which further incentivizes visits. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Stephen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen W.") SW Stephen W. Digital Marketing Specialist Small-Business (50 or fewer emp.) 1/28/2026 "Works Great Once Set Up, with Impressive Customer Service" 4/5 What do you like best about Kangaroo Rewards? Once it's set up, it works great and we're seeing good results. Nadim's customer service was very impressive. Our team had a few feature requests and needed assistance setting up Kangaroo, and we had many questions, and he spent a lot of time focused on helping us. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? Set up was confusing. I think if every field and feature had a tool tip popup whenever you're hovering over the field to explain how to use it and what it does, I wouldn't have required any help. Please add more info next time. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? Customer loyalty and having points and more marketing opportunities is a huge help. We implemented it recently. A lot of our users are using it, which is a good sign. It gives them incentive to spend more and come back. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 2/12/2026 "Seamless Loyalty Building with Excellent Support" 4.5/5 What do you like best about Kangaroo Rewards? I use Kangaroo Rewards to make bonds with our pet owners and keep them loyal to our website. I've noticed that since then, sales have increased and we've kept in touch with most of our online clients, which was important to us. Our clients found Kangaroo Rewards easy and helpful, and for this premium service, I proudly and confidently give them 5/5 stars. They offered great support, so we didn't find any difficulties. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? The system is working fine with us , and they are always updating it , but if they can their floating Button adjustable and customisable , that would be great .. but it is fine Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? I use Kangaroo Rewards to build bonds with pet owners and boost loyalty to our online store, which increased sales and kept us in touch with most clients. Our clients found it easy and helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Cathy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cathy L.") CL Cathy L. Team leader Small-Business (50 or fewer emp.) 5/19/2026 "Advanced, Cross-Platform Loyalty Program Support" 5/5 What do you like best about Kangaroo Rewards? Kangaroo Rewards helps support loyalty programs, and I also appreciate how well it works across platforms. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? It takes a little time to get the hang of, but once you’re used to it, it’s one of the most advanced platforms. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? Loyalty programs, customer tracking, and marketing campaigns are all made easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Yusuf Oluwaseyi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Oluwaseyi M.") YM Yusuf Oluwaseyi M. Co-Founder & Head of SEO Small-Business (50 or fewer emp.) 4/9/2026 "Powerful Configuration Options with a Great Customer Service" 5/5 What do you like best about Kangaroo Rewards? I do love the complexity and options to do complex setup and the new UI is great Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? It does work so none of the features and capability lacks Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? We are using it for our loyalty programme and it works extremely well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jean-Pierre P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean-Pierre P.") JP Jean-Pierre P. Marketing Manager Small-Business (50 or fewer emp.) 5/18/2026 "Kangaroo Delivers Great CRM Results with a Helpful Team" 5/5 What do you like best about Kangaroo Rewards? I’ve been using Kangaroo for my CRM campaign, and the best part has been how helpful their team is. Most importantly, I’m really happy with the results after using the CRM. Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? Everything is Great And nothing major that i dislike Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? The E-mail marketing service they have and how easy to Set a campaign live and very fast Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EE Elie E. Operations Manager Small-Business (50 or fewer emp.) 4/1/2026 "Best Software Ever: now have clean, well-segmented data, and the team is incredibly supportive" 5/5 What do you like best about Kangaroo Rewards? The best software I’ve ever used; simple, user-friendly, and highly effective Review collected by and hosted on G2.com. What do you dislike about Kangaroo Rewards? I haven’t disliked anything so far; everything has been great. Review collected by and hosted on G2.com. What problems is Kangaroo Rewards solving and how is that benefiting you? We used to struggle with tracking all our customers; now I have a clean, well-segmented database. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Kangaroo Rewards? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Kangaroo Rewards ](https://www.g2.com/products/kangaroo-rewards/discussions/new) GU Guest User • Last activity over 4 years ago How much does kangaroo rewards cost? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-kangaroo-rewards-cost) GU Guest User • Last activity almost 4 years ago What is the purpose of a rewards program? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-purpose-of-a-rewards-program) [ View all Discussions ](https://www.g2.com/products/kangaroo-rewards/discuss) ## Pricing Options Pricing provided by Kangaroo Rewards. ### Core $79.00 1 License Per Month ### Plus $199.00 1 License Per Month ### Elite $399.00 1 License Per Month [ View More Pricing Information ](https://www.g2.com/products/kangaroo-rewards/pricing) ##### ##### Kangaroo Rewards Features Loyalty Experience Loyalty Engine Rewards Membership Loyalty Platform Communication Tools Customer Relationship Management (CRM) Loyalty Analytics [ View More Features ](https://www.g2.com/products/kangaroo-rewards/features) ## Top-Rated Alternatives [ ![Smile.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smile.io") Smile.io 4.6/5(455) ](https://www.g2.com/products/smile-io/reviews) [ ![LoyaltyLion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LoyaltyLion") LoyaltyLion 4.6/5(610) ](https://www.g2.com/products/loyaltylion/reviews) [ ![SAP Engagement Cloud (formerly SAP Emarsys)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Engagement Cloud (formerly SAP Emarsys)") SAP Engagement Cloud (formerly SAP Emarsys) 4.2/5(641) ](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) [ View All Alternatives ](https://www.g2.com/products/kangaroo-rewards/competitors/alternatives) ##### Categories on G2 [Loyalty Management](https://www.g2.com/categories/loyalty-management) ##### Explore More [Which application monitoring software is top-rated by tech startups](https://www.g2.com/discussions/which-application-monitoring-software-is-top-rated-by-tech-startups)[Which programmatic job advertising platforms are the highest rated for cost-effective candidate sourcing for enterprise talent teams that need to hire at volume without blowing the recruitment marketing budget?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-are-the-highest-rated-for-cost-effective-candidate-sourcing-for-enterprise-talent-teams-that-need-to-hire-at-volume-without-blowing-the-recruitment-marketing-budget)[Which network monitoring app is best for medium-sized enterprises](https://www.g2.com/discussions/which-network-monitoring-app-is-best-for-medium-sized-enterprises) [Top workforce management tool for call centers](https://www.g2.com/discussions/top-workforce-management-tool-for-call-centers-what-s-your-pick)[What lease administration tool offers the fastest setup?](https://www.g2.com/discussions/what-lease-administration-tool-offers-the-fastest-setup)[Pros and Cons Details](https://www.g2.com/products/kangaroo-rewards/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)