--- title: KACE Unified Endpoint Manager Reviews meta_title: 'KACE Unified Endpoint Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 95 reviews by the users' company size, role or industry to find out how KACE Unified Endpoint Manager works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 95 scale: '5' date_modified: '2026-09-30' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

KACE Unified Endpoint Manager Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

20 months

User Insights

Average based on 95 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

KACE Unified Endpoint Manager Reviews (95)

Reviews

KACE Unified Endpoint Manager Reviews (95)

4.1
95 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and flexibility of KACE Unified Endpoint Manager, highlighting its ability to streamline IT tasks such as software deployment and asset management. Many appreciate how it simplifies patch management and enhances help desk operations, making it a valuable tool for IT departments. However, some users note a steep learning curve and occasional performance issues.
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Eric M.
EM
Eric M.
Director of IT & Data Protection Officer (DPO)
Hospitality
Mid-Market (51-1000 emp.)
"Decent Product Plagued by Lack of Innovation"
3/5
What do you like best about KACE Unified Endpoint Manager?

KACE is a feature rich and reliable product Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The lake of innovation and security has made KACE less appealing over the last several years. Review collected by and hosted on G2.com.

MB
Matthew B.
Mid-Market (51-1000 emp.)
"Simplified management for smart people"
5/5
What do you like best about KACE Unified Endpoint Manager?

The ease of use and flexibility of the platform. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

While not difficult, the learning process with a trainer is really needed. The KACE units are so powerful you don't realize all that they can do until you start. Then your mind is blown :) Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"A nice appliance that fulfills all our needs"
4/5
What do you like best about KACE Unified Endpoint Manager?

Patching, software deployment, inventory all in one. Since we are a Dell shop, I like that warranty information and service tags are all available for quick reference. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

There are some security features that are not explained how to use them or what they are for. It is not user friendly in that respect. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Great Product"
4.5/5
What do you like best about KACE Unified Endpoint Manager?

KACE is the central hub for all things IT in our organization, whether it be inventory, software deployment or help desk. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

I hope they keep up with the latest in Windows patching, including feature updates. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"the K1000 is moderately useful, the K2000 has yet to be used because of problems"
2.5/5
What do you like best about KACE Unified Endpoint Manager?

there is a active development team improving and supporting the product Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

for our limited application using the K1000 is alot of work and we haven't been able to really get the K2000 to work for us yet; we are still using a Fog Project server for our imaging needs because it is easier to use Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Enterprise (> 1000 emp.)
"KACE is an all-in-one solution. "
4/5
What do you like best about KACE Unified Endpoint Manager?

We use it for our ticketing system, advertising software to our users, knowledge base, pushing Windows patches. It’s great. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Some of the built-in fields for assets are not set up in a way we’d like to use, but we can’t hide them. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Kace Review"
4/5
What do you like best about KACE Unified Endpoint Manager?

The ability for end users to submit tickets to the help desk has made our jobs as IT professionals much more efficient. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Alot of user end up creating new tickets when responding to help desk correspondence Review collected by and hosted on G2.com.

CS
Charlie S.
IT Director
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Kace is powerful but not a breeze to use "
3.5/5
What do you like best about KACE Unified Endpoint Manager?

Kace is very powerful allowing you to manage IT assets, Help Desk, update management, security settings, software deployment, and many other tasks. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Some items are difficult to customize and or setup. Training makes this easier, but training is not inexpensive. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"K2000"
4.5/5
What do you like best about KACE Unified Endpoint Manager?

The ability to deploy to multiple systems and manufactures. Including the ability to customize the deployments and include drivers. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Some of the network setup can be complicated. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"KACE"
4.5/5
What do you like best about KACE Unified Endpoint Manager?

easy to use, and then is easy to teach about this product Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

not active directory friendly, it will be good if the product can talk to MS-active directory Review collected by and hosted on G2.com.

Questions about KACE Unified Endpoint Manager? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 1 year ago

What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management?

0 Upvotes
1
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GU
Guest User

What is KACE Unified Endpoint Manager used for?

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0
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

20 months

Average Discount

11%

Perceived Cost

$$$$$
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