--- title: KACE Unified Endpoint Manager Reviews meta\_title: 'KACE Unified Endpoint Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how KACE Unified Endpoint Manager works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 95 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ## Top-Rated Alternatives [ ![Ivanti Endpoint Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivanti Endpoint Manager") Ivanti Endpoint Manager 4.2/5(143) ](https://www.g2.com/products/ivanti-endpoint-manager/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,024) ](https://www.g2.com/products/ninjaone/reviews) [ ![ManageEngine Endpoint Central](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ManageEngine Endpoint Central") ManageEngine Endpoint Central 4.5/5(1,129) ](https://www.g2.com/products/manageengine-endpoint-central/reviews) [ View All Alternatives ](https://www.g2.com/products/kace-unified-endpoint-manager/competitors/alternatives) # KACE Unified Endpoint Manager Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by KACE Unified Endpoint Manager but has limited features. Are you part of the KACE Unified Endpoint Manager team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Replace your manual processes, non-integrated point solutions, or overly complex software suite with the industry’s most comprehensive endpoint systems management solution and give your IT team more time to innovate. KACE fast-to-implement, easy-to-use systems management and deployment solutions provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while delivering rapid return on investment. And, to add more value to your endpoint systems management solution, explore KACE Essential Services. * * * Seller [Quest Software](https://www.g2.com/sellers/quest-software) Discussions [KACE Unified Endpoint Manager Community](https://www.g2.com/products/kace-unified-endpoint-manager/discuss) Languages Supported German, English, French, Japanese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Ken Galvin Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkace-unified-endpoint-manager%2Freviews%3Fpage%3D5) ## User Insights Average based on 95 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) BR Brayton R. Mid-Market (51-1000 emp.) 8/28/2018 "Great product" 4.5/5 What do you like best about KACE Unified Endpoint Manager? The ticketing system is awesome. very easy to setup and use. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? can not manage feature updates. this is a must before we can patch with KACE Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: I would recommend this product to anyone. With a bit more development this product will be amazing. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? inventory and software distribution. We are able to keep track of where our devices are and how long they haven't checked in . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 9/4/2018 "KACE has served us well in multiple roles. We use it for inventory Management and Service Desk" 4/5 What do you like best about KACE Unified Endpoint Manager? KACE is pretty robust in the information it provides on workstations if you are able to use the KACE client. Our desktop support staff uses it extensively. KACE may not be the best each function it provides but it is a nice package that performs many functions adequately enough. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Lack of support for the mobile client. Techs would like to have a more robust mobile client than is available. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Not the best of breed in every area but overall is an affordable solution to perform multiple functions. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Inventory management that integrates with our Help desk (which uses Service Desk Product) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 9/4/2018 "Excellent Device but Getting Training for It is a Wise Investment" 4/5 What do you like best about KACE Unified Endpoint Manager? Very configurable, high versatility, dependable Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Steep learning curve - getting the training for setting up and using the device will pay big dividends Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: You need to keep the Maintenance Contract current, since it interfaces with the company servers to download driver updates. The support has greatly improved over the past several years and is IMHO excellent. Do take the time to purchase a training package - it will greatly aid the user in setting up the device, understanding the various modes for deploying images, and will give you excellent examples of routines, scripts, etc. which the KACE uses. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? We use the Kace 2000 to deploy identical images of all machines. Standardized configurations and installations Once set up, it can deploy machines with a minimum of intervention Labor time and money is saved right out of the gate Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matthew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew S.") MS Matthew S. Network Analyst Higher Education Mid-Market (51-1000 emp.) 8/28/2018 "KACE makes our job easier" 4.5/5 What do you like best about KACE Unified Endpoint Manager? System imaging and automated application installation is substantially easier than other products. We use both the K1000 and the K2000. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? The mobile application doesn't include all of the features that I would like as a helpdesk manager. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Multicast imaging of classroom computers reduces hands-on time for my staff. We also use the KACE ticketing systems as our organization's primary helpdesk software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Mid-Market (51-1000 emp.) 5/30/2018 "Very basic but good quality ticket management system" 5/5 What do you like best about KACE Unified Endpoint Manager? I like having the ability to cc others on tickets, to create tickets and manually update the submitter, etc, and attach related tickets. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? It would be nice to allow the attachment of more than one file at a time to a comment/response. Additionally, the links and formatting get a bit wonky since HTML is removed. Lastly, I can't create sorting rules in the ticket lists: I can only sort A-Z or Z-A on one column at a time, rather than establishing an order/hierarchy (e.g. by status and then by modified date). Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? I am able to filter all requests from sales staff into one location to ensure that I don't miss anything. Additionally, it makes all requests trackable and allows me to report on common trends or issues (in terms of users or common errors/requests). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning") AA Verified User in Architecture & Planning Mid-Market (51-1000 emp.) 8/28/2018 "Need to track everything on your network and possibly off? GET IT! " 4.5/5 What do you like best about KACE Unified Endpoint Manager? For me personally I can run reports on metering software to show proof of use or no use of software along with asset tracking. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? How you can't run full reports to show actual usage time on software. The information is there when you look at the logs, but no way to make a report unless you want to spend hours entering it manually. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Just, give it a try! It's constantly growing. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? How often software is used or not used, what items have been installed, and asset tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wireless](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wireless") AW Verified User in Wireless Mid-Market (51-1000 emp.) 8/28/2018 "KACE" 4/5 What do you like best about KACE Unified Endpoint Manager? We use the K1000 and K2000. I like the Asset management appliance and the Deployment appliance. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? A handful of items: The service desk could be a bit beefier It would be helpful to bring back the original idea from the original KACE team of having multiple vendor hardware drivers available in the deployment device, and not just limit it to the Dell drivers. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: It is perfect for small companies with more than 75 employees and under 5000. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Asset tracking, Servicedesk ticketing system, deployment and imaging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/28/2018 "Kace makes connecting to our network PCs a breeze" 5/5 What do you like best about KACE Unified Endpoint Manager? It is so simple to connect to PCs on the network. The software upgrades are done automatically and the software installs are a breeze. I really like using the Kace appliance. It's made my job a whole lot easier. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Sorry, nothing, it works great! I can't say anything bad about the product. It functions just as I need it to and the support has always been very helpful. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Kace makes servicing our client PCs a breeze. it saves everyone time and it's very convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 8/28/2018 "Great Service Desk Tools For Anyone" 5/5 What do you like best about KACE Unified Endpoint Manager? The SDA is a great way to deploy windows and required software in a bunch of different ways depending on your needs. The ability for users to download and install software from the SMA provides less stress on our team and allows users more flexibility.The customization of communication emails based on the ticket status or other things allows the users to know exactly what is going thru the whole process. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? The user interface can be a little deceiving and setting up some features like user downloads in the SMA can be tricky. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? The ability for our users to email or visit the web interface to submit service desk requests allows our team to provide a better service to the end user. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JB Jennifer B. Enterprise (\> 1000 emp.) 8/28/2018 "First KACE user from back in the Dell days" 1.5/5 What do you like best about KACE Unified Endpoint Manager? I like the recent updates that have been added to the systems. Have been able to image fairly well on a regular basis. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Getting support on the product is very hard. Reporting function is terrible and so is the label features. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Better imaging time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about KACE Unified Endpoint Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about KACE Unified Endpoint Manager ](https://www.g2.com/products/kace-unified-endpoint-manager/discussions/new) GU Guest User • Last activity over 1 year ago What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-kace-unified-endpoint-manager-for-it-asset-management) GU Guest User What is KACE Unified Endpoint Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-kace-unified-endpoint-manager-used-for) [ View all Discussions ](https://www.g2.com/products/kace-unified-endpoint-manager/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/kace-unified-endpoint-manager/pricing) ## How much does KACE Unified Endpoint Manager cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 7 purchases. 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