--- title: KACE Unified Endpoint Manager Reviews meta\_title: 'KACE Unified Endpoint Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 95 reviews by the users' company size, role or industry to find out how KACE Unified Endpoint Manager works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 95 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ## Top-Rated Alternatives [ ![Ivanti Endpoint Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ivanti Endpoint Manager") Ivanti Endpoint Manager 4.2/5(143) ](https://www.g2.com/products/ivanti-endpoint-manager/reviews) [ ![NinjaOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NinjaOne") NinjaOne 4.7/5(5,024) ](https://www.g2.com/products/ninjaone/reviews) [ ![ManageEngine Endpoint Central](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ManageEngine Endpoint Central") ManageEngine Endpoint Central 4.5/5(1,129) ](https://www.g2.com/products/manageengine-endpoint-central/reviews) [ View All Alternatives ](https://www.g2.com/products/kace-unified-endpoint-manager/competitors/alternatives) # KACE Unified Endpoint Manager Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by KACE Unified Endpoint Manager but has limited features. Are you part of the KACE Unified Endpoint Manager team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Replace your manual processes, non-integrated point solutions, or overly complex software suite with the industry’s most comprehensive endpoint systems management solution and give your IT team more time to innovate. KACE fast-to-implement, easy-to-use systems management and deployment solutions provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while delivering rapid return on investment. And, to add more value to your endpoint systems management solution, explore KACE Essential Services. * * * Seller [Quest Software](https://www.g2.com/sellers/quest-software) Discussions [KACE Unified Endpoint Manager Community](https://www.g2.com/products/kace-unified-endpoint-manager/discuss) Languages Supported German, English, French, Japanese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Ken Galvin Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkace-unified-endpoint-manager%2Freviews%3Fpage%3D5) ## User Insights Average based on 95 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) SM Steve M. Mid-Market (51-1000 emp.) 8/28/2018 "Kace management at school" 5/5 What do you like best about KACE Unified Endpoint Manager? Ease of Imaging with the SDA and then managing the devices with the SMA. We can image over one hundred machine at a time and I can manage every desktop for my office with ease. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Problems with managing Apple devices like we do with windows devices Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Join ITNinja they are a great community to help Kace newbies. Attended KACE User Kons or roadshows for good education on the product Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Ability to image all the classrooms in the short summer and year round management of all desktops. It has helped us manage systems with a small staff. I am currently the number one rated ITNinja in the world and I have also taught classes at Kace userkon . Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/4/2018 "KACE Customer Through the Growth" 4/5 What do you like best about KACE Unified Endpoint Manager? I like the flexibility of KACE. We first purchased it because it could manage Mac, PC, and asset management. Over the years it has changed alot, but what hasn't changed is the flexibility of the tool. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? I have disliked all the changes. Being a customer for years, KACE has changed hands multiple times and with those changes has come a change in direction. For example, when Dell owned KACE, the idea was that KACE would work better for Dell computers. However, my experience has not been that. Dell does as much if not more with SCCM then KACE, so it did not really have a competetive advantage in a Dell shop that I thought it would. I very much dislike the self-service. At this point, we use multiple tools and the self-service module of KACE is the worst of all the tools. As we are trying to shift left and solve more at tier 0, this weakness has become more and more evident. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: It has gone through alot of changes, but seems to be in the right home with Quest. There are other products out there that are better, but nothing is as flexible. So if you have a diverse environment and can't afford a number of different tools, KACE is one tool that can get it done to a satisfactory level. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Asset management is a major one, which ties to security and compliance. We keep static records in KACE and dynamic records (agent based information). The issue with that is the agent sometimes disconnects from the static record and can make things confusing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ZG Zach G. Enterprise (\> 1000 emp.) 8/29/2018 "KACE SMA and SDA" 5/5 What do you like best about KACE Unified Endpoint Manager? Everything about KACE is awesome. The best part is probably the system inventory and application deployment though. The system inventory tells me everything that I need to know. I have another tool that I use, but it doesn't work as well as KACE does. As for deployment, our company has deployed Office 365 world wide in a matter of 2 weeks. For any company, that is pretty impressive. About all of that was done through KACE. We still use it every day. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? I would say the lack of granularity of the security, which causes a need for new Orgs. I have a lot of users that would need Admin access to only certain things. However, that does not work with what the privileges are now. It's fine, but I think there should be an option to make that possible. I also dislike level 1 support. It seems as time has gone by, support has gotten a little bit worse. I just put in a level 2 call, and it took 3-4 business days to actually get on a call with support. I think that needs to change. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Give it a serious shot. I would have to say that it works really well. We were going to try Landesk, but they didn't give us a shot at the product. Dell let us use it unconditionally as a trial. It worked out very well in the end. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Service desk, which was on an old Lotus Domino system. Also asset management. The benefits are that everything is all in one, and makes mine and my co-workers lives easier Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Enterprise (\> 1000 emp.) 8/28/2018 "Long Time user I have seen the product make great strides." 3/5 What do you like best about KACE Unified Endpoint Manager? Kace is a robust platform for systems management, it allows us to maintain over 500 assets with a small team of people. We have used kace since 2013 and it has definitely improved. The options allow us to be more flexible with our users than a simple WSUS rollout. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? The agent can become non responsive on clients for "no reason". Maintaining the agents has to be a regular task. Support is challenging to work with, their response time is significantly longer than desirable. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: The product has met our requirements, It certainly has room for improvement. I feel like the engineering group must have focused on function over form (which i respect) but it is not a modern UI, and we get complaints regarding the help desk from some users. I would implement this again at a different shop, I haven't encountered anything as feature rich that works better, certainly for the price. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Systems management. We deploy Microsoft and all third party patches with this solutions. We also manage our systems inventory and deploy a number of software packages and scripts levearging Kace. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BS Brian S. Small-Business (50 or fewer emp.) 9/4/2018 "As powerful as you let it be" 4/5 What do you like best about KACE Unified Endpoint Manager? There are a lot of ways to schedule automated tasks. Between scripts, image jobs, software installations, and inventory data, most of our old manual processes have been automated. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Key functionality such as agent communication and patch schedules require some tweaking to get working on all platforms. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: KACE takes what about 2-3 different SDA platforms can do and rolls it all into one. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? KACE saves us a LOT of time on tasks we used to do manually. It also helps us identify problems with its easy to use reporting module. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sergiu P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergiu P.") SP Sergiu P. Systems Administrator Mid-Market (51-1000 emp.) 11/12/2018 "Comprehensive System" 5/5 What do you like best about KACE Unified Endpoint Manager? This has most of the features that you would want in a system management appliance Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? There is a learning curve to figuring out how to use this Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: read the manual Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Pushing scripts, maintaining clients up to date, checking on installed programs, warranty info, managing assets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") AL Verified User in Libraries Enterprise (\> 1000 emp.) 9/4/2018 "Kace is a solid product" 5/5 What do you like best about KACE Unified Endpoint Manager? My favorite part about Kace is how easy it was to deploy and maintain. Before Kace we would have to keep an eye on what machines do and do not have patching software. It was a pain to check if the old product broke randomly, but with Kace coming into our environment that was no longer an issue. We deployed and have over 100 machines running within a day, which was excellent. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Creating custom scripts and actions can be troublesome, but the training and how to videos we were able to get everything we needed and more. Once you learn how it is done it is a piece of cake from there. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Our main goal was to make sure windows updates were taken care of in a easy and structured manner. Once we got the product we realized you can update and deploy much more programs with custom scripts. Custom software we use can he pushed out with ease. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 8/28/2018 "Great product, great support" 4.5/5 What do you like best about KACE Unified Endpoint Manager? Kace has enabled us to manage updates for all of our users that happen to be spread across the country. Along with this, we can manage all of our inventory without having to see each machine every day. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Some features have changed that we do really miss. Other items have been on our "wish list" for quite some time and have not been implemented yet. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Follow the guides that are available. Look on IT Ninja for others with the same questions and their solutions. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Security was a huge issue for us prior to Kace. It now allows us to manage every computer and server without having to connect to each device to run these updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michelle D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle D.") MD Michelle D. Institutional Research Analyst Education Management Mid-Market (51-1000 emp.) 3/14/2018 "Not intuitive" 0.5/5 What do you like best about KACE Unified Endpoint Manager? At the end of the day, this product does get the job done. There is plenty of detail that can be collected, and users can securely send attachments through the system. A few weeks ago, they upgraded the look. I do like the new color, font, and size scheme, but I think their efforts would have been better spent on more substantive structural changes to the product. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Kace is not an intuitive product, and it seems like it is an interface that may have been great in the early 2000s. It feels like I have to click a million times to isolate that tickets I am trying to look at. The emails that send through the system are bulky and don't seem very inviting. It can be hard to track down where the meat of the information is. My organization switched from Kace to another product for about two years, then back to Kace for cost reasons, and the difference in quality between the two frustrates me every single time I use it. I am pretty sure that in the 2 year break, there were no improvements or structural changes to the product. I don't think that setting up a new ticket is intuitive at all. Overall, it is a very clunky product. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: If cost is your main concern, go for it, but if you have a little extra to put into a better ticketing system, I would reccommend it. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? We use Kase as a ticket system for both IT and data oriented offices. Having a ticket system is a necessity in my field, but Kase is pretty frustrating. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Systems Administrator Civil Engineering Mid-Market (51-1000 emp.) 9/4/2018 "Great solution with tons of options" 4/5 What do you like best about KACE Unified Endpoint Manager? Helpdesk is awesome, great customization options. Review collected by and hosted on G2.com. What do you dislike about KACE Unified Endpoint Manager? Software deployment isn't as easy as it could possibly be. Review collected by and hosted on G2.com. Recommendations to others considering KACE Unified Endpoint Manager: Do your research, and request a longer than normal trial. Be prepared to spend a lot of time configuring it especially if you plan to use the software deployment. Review collected by and hosted on G2.com. What problems is KACE Unified Endpoint Manager solving and how is that benefiting you? Easy helpdesk solution for our users and techs, windows updates on schedules for each location that vary in times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about KACE Unified Endpoint Manager? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about KACE Unified Endpoint Manager ](https://www.g2.com/products/kace-unified-endpoint-manager/discussions/new) GU Guest User • Last activity over 1 year ago What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-kace-unified-endpoint-manager-for-it-asset-management) GU Guest User What is KACE Unified Endpoint Manager used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-kace-unified-endpoint-manager-used-for) [ View all Discussions ](https://www.g2.com/products/kace-unified-endpoint-manager/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 20 months ### Average Discount 11% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/kace-unified-endpoint-manager/pricing) ## How much does KACE Unified Endpoint Manager cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 7 purchases. 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