# Juspay vs Razorpay Comparison

| | Juspay | Razorpay | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 13 | 114 | 
| **Largest Market Segment** | Small-Business (61.5% of reviews) | Small-Business (63.6% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Juspay

Pros:
- Ease of Use (3 reviews)
- Easy Payments (2 reviews)

Cons:
- Payment Issues (2 reviews)
- Email Functionality (1 reviews)

### Razorpay

Pros:
- Ease of Use (7 reviews)
- Easy Integrations (6 reviews)

Cons:
- Limited Features (3 reviews)
- Poor Customer Support (3 reviews)

---
## Ratings Comparison
| Rating | Juspay | Razorpay | 
|---|---|---|
  | **Meets Requirements** | 8.5 (10 reviews) | 8.8 (85 reviews) | 
  | **Ease of Use** | 9.0 (10 reviews) | 8.9 (89 reviews) | 
  | **Ease of Setup** | 10.0 (5 reviews) | 9.0 (47 reviews) | 
  | **Ease of Admin** | Not enough data | 8.7 (33 reviews) | 
  | **Quality of Support** | 9.0 (10 reviews) | 7.8 (83 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.1 (32 reviews) | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 8.6 (82 reviews) | 

---
## Pricing

### Juspay

#### Entry-Level Pricing

Plan: Custom

Price: Contact Us

Description: Get in touch to explore a custom pricing plan tailored to your business needs:

Key Features:
- Payment Orchestration
- Checkout Design Studio
- Seamless Authentication

[Learn more about Juspay](https://www.g2.com/products/juspay/reviews)

#### Free Trial

No

### Razorpay

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Payment Gateways

| Product | Score | Reviews |
|---|---|---|
| **Juspay** | N/A | N/A |
| **Razorpay** | 8.5/10 | 81 |

#### Payment Options

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Coupons, Discounts, Promotions, and Gift Cards** | Not enough data | 7.8 (57 reviews) | 
| **Recurring Billing** | Not enough data | 8.4 (56 reviews) | 
| **Instant Payment** | Not enough data | 8.9 (62 reviews) | 
| **Accepted Credit Cards and Debit Cards** | Not enough data | 8.8 (63 reviews) | 
| **ACH Payments and eCheck Processing** | Not enough data | 8.4 (43 reviews) | 
| **Split Payments** | Not enough data | 8.1 (47 reviews) | 
| **Real-Time Payments** | Not enough data | 8.8 (59 reviews) | 
| **Multi-Currency** | Not enough data | 7.9 (47 reviews) | 
| **Online payment portal** | 8.3 (5 reviews) | 8.7 (59 reviews) | 

#### Administration

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Reporting/Dashboards** | Not enough data | 8.9 (63 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (64 reviews) | 
| **Payout Time** | Not enough data | 8.2 (62 reviews) | 
| **Manual Payment Entry** | Not enough data | 8.2 (58 reviews) | 
| **Dispute Resolution** | Not enough data | 8.2 (60 reviews) | 
| **Omnichannel** | 8.0 (5 reviews) | 8.1 (51 reviews) | 
| **Levels 1 &amp; 2** | Not enough data | 8.3 (50 reviews) | 
| **Level 3** | Not enough data | 8.3 (46 reviews) | 

#### Security

| Feature | Juspay | Razorpay | 
|---|---|---|
| **PCI Compliance** | Not enough data | 8.5 (34 reviews) | 
| **Fraud Protection Tools** | Not enough data | 8.8 (52 reviews) | 
| **Data Tokenization** | Not enough data | 8.7 (53 reviews) | 
| **Two-Factor Authentication** | Not enough data | 8.8 (59 reviews) | 
| **POS Verification** | Not enough data | 8.4 (45 reviews) | 

#### Development

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Customization (Fields, Objects, and Layouts)** | Not enough data | 8.5 (58 reviews) | 
| **APIs** | Not enough data | 8.7 (59 reviews) | 
| **Accounting Software Integration** | Not enough data | 8.8 (50 reviews) | 
| **E-Commerce Software Integration** | Not enough data | 8.8 (54 reviews) | 

#### Platform

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 8.7 (60 reviews) | 
| **Internationalization - Currency/Language** | Not enough data | 8.5 (47 reviews) | 
| **Internationalization - Operating Country** | Not enough data | 8.4 (44 reviews) | 
| **API / Integrations** | Not enough data | 8.7 (54 reviews) | 
| **PCI Regulation Compliance** | Not enough data | 8.6 (43 reviews) | 
| **Supplemental Technology** | Not enough data | 8.2 (44 reviews) | 
| **Accounting integration** | 8.0 (5 reviews) | 8.6 (47 reviews) | 
| **E-commerce Integration** | Not enough data | 8.5 (49 reviews) | 

#### Agentic AI - Payment Gateways

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Payment Analytics

| Product | Score | Reviews |
|---|---|---|
| **Juspay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Data Sources

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Internal** | Not enough data | Not enough data | 
| **External** | Not enough data | Not enough data | 
| **Consolidation** | Not enough data | Not enough data | 

#### Analysis

| Feature | Juspay | Razorpay | 
|---|---|---|
| **KPIs** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Juspay** | 8.4/10 | 8 |
| **Razorpay** | N/A | N/A |

#### Payment Processing

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Encryption** | 7.9 (7 reviews) | Not enough data | 
| **Credit Card Processing** | 8.6 (7 reviews) | Not enough data | 
| **Mobile Payments** | 9.0 (7 reviews) | Not enough data | 
| **Digital Wallet Integration** | 8.5 (8 reviews) | Not enough data | 

#### Administration

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Reporting &amp; Analytics** | 8.9 (6 reviews) | Not enough data | 
| **E-commerce Integration** | 9.4 (6 reviews) | Not enough data | 
| **Processing Fees** | 7.3 (5 reviews) | Not enough data | 
| **POS Integration** | 8.6 (6 reviews) | Not enough data | 
| **Omnichannel** | 8.0 (5 reviews) | 8.1 (51 reviews) | 
| **Levels 1 &amp; 2** | Not enough data | 8.3 (50 reviews) | 
| **Level 3** | Not enough data | 8.3 (46 reviews) | 

#### Payment Options

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Multi-Currency** | Not enough data | 7.9 (47 reviews) | 
| **Online payment portal** | 8.3 (5 reviews) | 8.7 (59 reviews) | 

#### Security

| Feature | Juspay | Razorpay | 
|---|---|---|
| **POS Verification** | Not enough data | 8.4 (45 reviews) | 

#### Platform

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Accounting integration** | 8.0 (5 reviews) | 8.6 (47 reviews) | 
| **E-commerce Integration** | Not enough data | 8.5 (49 reviews) | 

### Payments Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Juspay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Architecture

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Unified API** | Not enough data | Not enough data | 
| **POL** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Processing

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Validation** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Cross Border** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | 

#### Risk &amp; Compliance

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Failed payments** | Not enough data | Not enough data | 
| **Tokenization** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 

#### Analytics

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Consolidation** | Not enough data | Not enough data | 
| **Optimization** | Not enough data | Not enough data | 
| **Fraud** | Not enough data | Not enough data | 

#### Agentic AI - Payments Orchestration

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Embedded Payments

| Product | Score | Reviews |
|---|---|---|
| **Juspay** | N/A | N/A |
| **Razorpay** | N/A | N/A |

#### Payments - Embedded Payments

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Processing** | Not enough data | Not enough data | 
| **Fraud Protection** | Not enough data | Not enough data | 
| **Payment Methods** | Not enough data | Not enough data | 

#### Personalization - Embedded Payments

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Customer Onboarding** | Not enough data | Not enough data | 
| **Checkout Customization** | Not enough data | Not enough data | 
| **Localization** | Not enough data | Not enough data | 
| **Merchant Portal** | Not enough data | Not enough data | 

#### Setup - Embedded Payments

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Payment Flows** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 
| **Dispute Management** | Not enough data | Not enough data | 

#### Analytics - Embedded Payments

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Transactions** | Not enough data | Not enough data | 
| **Reconciliation** | Not enough data | Not enough data | 
| **Revenue** | Not enough data | Not enough data | 

#### Agentic AI - Embedded Payments

| Feature | Juspay | Razorpay | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payment Gateways](https://www.g2.com/categories/payment-gateways)

**Unique to Juspay (4):** [Payment Processing Software](https://www.g2.com/categories/payment-processing), [Payments Orchestration Software](https://www.g2.com/categories/payments-orchestration), [Payment Analytics Software](https://www.g2.com/categories/payment-analytics), [Embedded Payments Software](https://www.g2.com/categories/embedded-payments)



---
## Reviewer Demographics

### By Company Size

| Segment | Juspay | Razorpay | 
|---|---|---|
| **Small-Business** | 61.5% | 63.6% | 
| **Mid-Market** | 30.8% | 29.9% | 
| **Enterprise** | 7.7% | 6.5% | 

### By Industry

#### Juspay

- **Luxury Goods &amp; Jewelry:** 15.4%
- **Information Technology and Services:** 15.4%
- **Retail:** 7.7%
- **Media Production:** 7.7%
- **Marketing and Advertising:** 7.7%
- **Insurance:** 7.7%
- **Education Management:** 7.7%
- **Dairy:** 7.7%
- **Consumer Goods:** 7.7%
- **Automotive:** 7.7%
- **Other:** 7.7%

#### Razorpay

- **Computer Software:** 13.2%
- **Information Technology and Services:** 11.3%
- **Marketing and Advertising:** 7.5%
- **Apparel &amp; Fashion:** 6.6%
- **Education Management:** 6.6%
- **Retail:** 3.8%
- **E-Learning:** 3.8%
- **Higher Education:** 3.8%
- **Accounting:** 2.8%
- **Entertainment:** 2.8%
- **Other:** 37.7%

---
## Alternatives

### Alternatives to Juspay

- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2718 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (448 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (581 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (365 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4036 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (969 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.2/5 stars (1991 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1802 reviews)
- [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) — 4.8/5 stars (818 reviews)
- [Corpay Complete](https://www.g2.com/products/corpay-complete/reviews) — 4.6/5 stars (387 reviews)

### Alternatives to Razorpay

- [PayPal Payments](https://www.g2.com/products/paypal/reviews) — 4.4/5 stars (2718 reviews)
- [Paytm Business](https://www.g2.com/products/paytm-business/reviews) — 4.5/5 stars (280 reviews)
- [PayU](https://www.g2.com/products/payu/reviews) — 3.1/5 stars (25 reviews)
- [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) — 4.4/5 stars (245 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (365 reviews)
- [cashfree](https://www.g2.com/products/cashfree/reviews) — 4.5/5 stars (18 reviews)
- [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (320 reviews)
- [Zoho Checkout](https://www.g2.com/products/zoho-checkout/reviews) — 4.3/5 stars (11 reviews)
- [Square Payments](https://www.g2.com/products/square-payments/reviews) — 4.5/5 stars (171 reviews)
- [Apple Pay for merchants](https://www.g2.com/products/apple-pay-for-merchants/reviews) — 4.7/5 stars (138 reviews)

---
## Top Discussions

### Juspay

No discussions available for this product.

### Razorpay

- Title: [How does razor pay work?](https://www.g2.com/discussions/how-does-razor-pay-work) — 2 comments
  > **Top comment:** "It works fabulous!"
- Title: [What is your primary use case for Razorpay, and how has it impacted your payment processing operations?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-razorpay-and-how-has-it-impacted-your-payment-processing-operations) — 1 comment, 1 upvote
  > **Top comment:** "Very beneficial, all type of financial possibilities available here like: payment link, payment page, trust badge, emi option etc"
- Title: [Does Razorpay meets the international cyber security standards?](https://www.g2.com/discussions/does-razorpay-meets-the-international-cyber-security-standards) — 1 comment, 1 upvote
  > **Top comment:** "Razorpay customer care number 09121700785 Razorpay customer carenumber 09121700785"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/juspay-vs-razorpay)

