Users report that JusPay excels in quality of support, with a score of 9.0, while Razorpay's support is rated lower at 7.8. Reviewers mention that JusPay's customer service is responsive and helpful, particularly when resolving payment gateway issues.
Reviewers mention that both JusPay and Razorpay have an ease of use score of 9.0, indicating that users find both platforms intuitive. However, users on G2 highlight that JusPay's interface is slightly more user-friendly, especially for small businesses new to online payments.
Users say that Razorpay has a slight edge in meeting requirements with a score of 8.8 compared to JusPay's 8.5. Reviewers mention that Razorpay offers a broader range of payment options, which is crucial for businesses looking to cater to diverse customer preferences.
G2 users report that JusPay shines in product direction with a perfect score of 10.0, indicating strong confidence in its future development. In contrast, Razorpay's score of 8.5 suggests some users are less optimistic about its roadmap, with reviewers mentioning a desire for more innovative features.
Users report that Razorpay has a larger market segment presence, with 61.1% of reviews coming from small businesses, compared to JusPay's 54.5%. This indicates that Razorpay may have more tailored features for small business needs, as mentioned by several reviewers.
Reviewers mention that while both platforms have a good number of reviews, Razorpay's 97 reviews compared to JusPay's 11 suggest a more established user base, which may provide more insights and community support for new users.
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Razorpay is a payment gateway that businesses integrate into their platforms. Customers choose from various payment options during checkout, and Razorpay...Read more
Does Razorpay meets the international cyber security standards?
1 Comment
AK
Razorpay customer care number 09121700785 Razorpay customer carenumber 09121700785Read more
What is your primary use case for Razorpay, and how has it impacted your payment processing operations?
1 Comment
KK
Very beneficial, all type of financial possibilities available here like: payment link, payment page, trust badge, emi option etcRead more
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