Juphy Reviews & Product Details

For me bringing in the comments from YouTube channels is the best feature of Juphy, but that is just one piece. Having all the facebook, twitter, and YouTube in the same place and able to quick see what is new, respond, and archive things is the best thing about Juphy Review collected by and hosted on G2.com.

Right now I don't use it for email based support, although they have added the ability to do that (may still be beta at moment). But even with that it doesn't have the same UI/UX flow as a more traditional email based support tool, so I am not sure that I will want to abandon my email help desk tool and use Juphy for that. Review collected by and hosted on G2.com.

We used to spend at least 2 hours a day managing all comments for our clients. Now it's a breeze. With integration of Instagram, Facebook Groups, and Google groups, I am really looking forward to this journey. Easy to use platform. Great job!! Review collected by and hosted on G2.com.

Email integration is not active. I am told, that is in the works Review collected by and hosted on G2.com.

It's transformed the way we deal with social inboxes. What a timesaver! Review collected by and hosted on G2.com.

Would be nice to use for peripheral email accounts too, but I believe this is coming soon. Review collected by and hosted on G2.com.

I appreciate their attentiveness to development. They have constantly worked at not just fine tuning their base features, but have worked at turning out new features, as well, in a relatively short amount of time. Review collected by and hosted on G2.com.

When I first started using the app, it wasn't a great fit for me since there was no mobile app at the time. I need the mobile notifications in order to be effective in my role. They have since rolled out this feature set which makes it a solid contender for other omnichannel solutions. Review collected by and hosted on G2.com.

Finally, a unified inbox solution that matches the times we live in. In addition to the well thought out aesthetics, it covers the whole spectrum of platforms out there. My use case is primarily centered around ubiquitous education solutions and how I can have student comments in one place for all the platforms including YouTube channels. The ticketing is meticulously managed and ensures nothing is overseen accidentally and it is easy to assign tasks, emails, ticketsetc. Review collected by and hosted on G2.com.

Not a dislike per se but looking forward to the full fledged iOS app that is in beta Review collected by and hosted on G2.com.

Amazingly allows me to manage my social interactions in one place. I can handle messages from all my pages in one place and this app wonderfully makes my life easier. I do not have any pains to log in, log out my Facebook pages. Moreover, the development team listens to customers and adds more features. And I love their clean UI too. Review collected by and hosted on G2.com.

Not much now. I hope to get their mobile app soon so that I won't even need a laptop to manage my social messages. Review collected by and hosted on G2.com.

I love how I can answer all my social media, email and app reviews all in one place.

The team is also listening to their customers and building the product according to the needs. I believe they are now working on the ability to answer FB Group posts/comments. Review collected by and hosted on G2.com.

Not a lot, though I wish they had a feature to answer emails using the aliases connected to our Gmail accounts. Currently, I can't utilize the email function because of that. Review collected by and hosted on G2.com.

I love that I can view and manage all comments and messages from all of my social channels including app stores. Review collected by and hosted on G2.com.

Juphy is a great tool, I don’t have any cons to share. Review collected by and hosted on G2.com.

I like that I can see all of my conversations in a universal inbox and I don’t have to worry about missing any customer requests or comments Review collected by and hosted on G2.com.

I think that it could use some polish as far as the ui, but they are listening to user feedback and improving the tool all the time Review collected by and hosted on G2.com.

People are all over the place these days and they tend to communicate with whatever is at hand. Very few people stick with one platform, you get Whatsapp messages and the conversation moves on to Facebook, Instagram and then maybe a mutual friend's photo of a great memory that all three of you share. So Juphy puts everything into one place and makes life so much easier! Also very few people are bothered to email because of the numerous steps involved. However, I am personally very much looking forward to the unified inbox solution for email; yes important messages still needs to be delivered by email. Review collected by and hosted on G2.com.

Nothing much to write here. If promised features don't show up, then that will be my complaint. Hopefully this wont happen! Review collected by and hosted on G2.com.