[ jrni Reviews ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews) [ jrni Reviews ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews) # jrni Features ##### ## Registration (5) Event creation Process of creating a new event User registration process User experience of registering for an event Payment processing Ease of use in processing attendee payments Mobile check-in Check attendees into events and sessions using a mobile device On-site tickets and registration Register attendees and sell tickets on-site Show More ##### ## Marketing and Communications (6) Event website creation Design and manage a dedicated event website Email automation Automate email communications with attendees Email customization Design and customize email communications Contact list management Organize and manage contact list of attendees Social media promotion Advertise and promote event using social media integrations Lead generation and retrieval Tools for capture and follow-up of leads generated during an event Show More ##### ## Platform Basics (2) Dynamic Segmentation Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.). Journey Optimization Automates the testing and optimization of customer-facing messaging and campaigns. Show More ##### ## Platform Data (4) Journey Reporting Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). Trends Reporting Ability to measure product usage by feature, campaign performance by source, and other trending metrics. Dashboards Provides dashboards to combine and visualize quantitative and qualitive customer journey data. Advanced Data Filtering Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. Show More ##### ## Platform Additional Functionality (3) Journey Mapping Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data. Integrations Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics. Automated Alerts Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. Show More ##### ## Customer Support (3) SMS Updates Provides SMS text updates to customers in the queue. VIP Settings Offers customized settings for VIP customers in the queue. Multilanguage Support Supports multiple lanugages. Show More ##### ## Reporting and Analytics (4) Customer Information Provides clerks and representatives with customer data while they're being served. Predictive Analytics Offer predictive analytics on customer concerns based on customer data. Clerk Performance Reports Generates performance reports for individual clerks and representatives Location-based Peformance Reports Generates performance reports for individual locations. Show More ##### ## Hardware (2) Hardware Agnostic Users are required to use proprietary hardware to deploy the software. Digital Signage Queue can be visualized for customers via digital signage. Show More ##### ## Notifications (3) Confirmations & Reminders Ability to send confirmation and reminder emails & texts Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Scheduling Notifications Receive a notification whenever a customer schedules an appointment Show More ##### ## Settings (3) Time Zone Detection Automatically detects the time zone of both parties to avoid booking mistakes Availability Settings Ability to set preferred availability to ensure appointments are only booked during approved times Blocked Time Settings Ability to block off additional time between appointments for travel or preparation Show More ##### ## Personalization (2) Branding Personalize booking page with custom logos and colors to match branding Links Personalize a booking link to share with customers Show More ##### ## Integrations (5) Multi- Calendar Integration Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. Website Integration Provides the ability to be embedded into websites Payment Acceptance Integrates with payment processing software to accept payment from customers Video Conferencing Integrates with video conferencing tools to allow for virtual appointments Communication Integrates with SMS providers or instant messaging platforms to communicate directly with customers Show More ##### ## Generative AI (6) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Generative AI (3) AI Text-to-Speech Simulates human-like speech from text inputs. AI Text-to-Video Provides the ability to generate video from a text prompt. AI Text-to-3D Provides the ability to generate 3D renderings from a text prompt. Show More ##### ## Agentic AI - Customer Journey Analytics (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Event Registration & Ticketing (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Online Appointment Scheduling (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More ## Top-Rated Alternatives [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,644) ](https://www.g2.com/products/calendly/reviews) [ ![YouCanBookMe](https://images.g2crowd.com/uploads/product/hd_favicon/1b9a3be639f6045ddafcdfd219e9b7b1/youcanbookme.svg "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ ![Doodle](https://images.g2crowd.com/uploads/product/hd_favicon/5d252a3f0c2e145b80f24e87b2ac0f6b/doodle.svg "Doodle") Doodle 4.4/5(2,069) ](https://www.g2.com/products/doodle/reviews) [ View All Alternatives ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/competitors/alternatives) jrni Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_02962c0af840b9a89343b316ed9d3c5c/engageware.png "Product Avatar Image") Engageware 4.4/5(131) [ Compare Now ](https://www.g2.com/compare/engageware-vs-jrni-formerly-bookingbug-jrni) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9b95c3b92b1ef692b5f69baaec6579d5/calendly.png "Product Avatar Image") Calendly Sales 4.7/5(2,644) [ Compare Now ](https://www.g2.com/compare/calendly-vs-jrni-formerly-bookingbug-jrni) ##### Categories on G2 [ Customer Journey Analytics ](https://www.g2.com/categories/customer-journey-analytics)[ Online Appointment Scheduling ](https://www.g2.com/categories/online-appointment-scheduling)[ Event Registration & Ticketing ](https://www.g2.com/categories/event-registration-ticketing) [ Queue Management ](https://www.g2.com/categories/queue-management) Show More ##### Explore More [ Top-rated email template builders for agencies ](https://www.g2.com/discussions/what-are-the-top-rated-email-template-builders-for-agencies)[ Most recommended performance management systems for IT services ](https://www.g2.com/discussions/most-recommended-performance-management-systems-for-it-services-what-s-delivering-results)[ Most reliable virtual event platforms with networking features ](https://www.g2.com/discussions/most-reliable-virtual-event-platforms-with-networking-features) [ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software)[ Which medical practice management software offers the best patient scheduling? ](https://www.g2.com/discussions/which-medical-practice-management-software-offers-the-best-patient-scheduling)[ Pros and Cons Details ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews?qs=pros-and-cons) Show More [ Top-rated email template builders for agencies ](https://www.g2.com/discussions/what-are-the-top-rated-email-template-builders-for-agencies)[ Most recommended performance management systems for IT services ](https://www.g2.com/discussions/most-recommended-performance-management-systems-for-it-services-what-s-delivering-results)[ Most reliable virtual event platforms with networking features ](https://www.g2.com/discussions/most-reliable-virtual-event-platforms-with-networking-features) [ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software)[ Which medical practice management software offers the best patient scheduling? ](https://www.g2.com/discussions/which-medical-practice-management-software-offers-the-best-patient-scheduling)[ Pros and Cons Details ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews?qs=pros-and-cons)