Join It Reviews & Product Details

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.

Seller

Join It

Discussions

Join It Community

Languages Supported

English, French, Italian, Dutch, Portuguese, Spanish, Ukrainian

Solution Type

All-in-One

Overview by

Mitch Colleran (Founder / CEO at Join it)

Pricing

Pricing provided by Join It.

Starter

$29.00

Flat Rate Per Month

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Join It Integrations

(25)

Verified by Join It

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Join It Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Join It, and what problem is it built to solve?

Join It is an online membership management platform for organizations, groups, and nonprofits. It helps them manage membership records, payments, member communications, and reports so they can spend less time on administrative work.

What languages does Join It support?

Join It supports 7 languages: Dutch, English, French, Italian, Portuguese, and others.

What company sizes and industries is Join It the best fit for?

Join It is most represented among smaller organizations, with mid-sized organizations also represented in positive user feedback.

Small organizations: 50 or fewer employees; the most represented size segment.
Mid-sized organizations: 51–1,000 employees; also represented among positive users.

What customer support options does Join It provide, and how do users find the overall support experience?

Support is available through chat, phone, and email/help desk, with 24/7 live-rep support. Users describe the support experience as responsive and helpful, with quick answers and practical assistance resolving issues.

G2 reviews are authentic and verified.

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JS

John S.

President

Small-Business (50 or fewer emp.)

Originally submitted 6/25/2020

"useyrs every feature in Join It and that adds up to value, with out training."

5/5

What do you like best about Join It?

Many software packages try to be a Swiss Army knife of software. That increases complexity, setup time and learning curve. Join It focuses only on what we needed, membership management, signup, events and payment. The result was a one day setup and we were signing up members the next day. We are connected with Quick Books On-line and Emma. Review collected by and hosted on G2.com.

What do you dislike about Join It?

A lot of users spend a lot of time trying to make a software package to do things their way. At first we were frustrated that Join It had their own way of doing things. But once we tried their way, we forgot whatever was the way we wanted to handle the process. In the end Join It was 100% correct. Review collected by and hosted on G2.com.

Recommendations to others considering Join It:

Do the 30 day demo. Review collected by and hosted on G2.com.

What problems is Join It solving and how is that benefiting you?

Join It has eliminated all of our membership management challenges. Now we have the time to focus on getting new members vs. trying to setup and manage our existing members. Most organizations like ours don't have a dedicated IT or membership staff. If that sounds like your group Join It is what you need. I spent weeks trying to make another membership management to work FOR us. I had to hire an expert to make the system work. The other packages try to do everything like taking over our WEB site and doing our e-mail marketing. I like the apps we have in place now for those functions. Join It is laser focused on membership. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi John,

Thank you for the wonderful review and the perfect rating! We love that you put it so clearly: staying laser focused on membership is exactly what we set out to do, so it's brilliant to hear that focus translated into a one-day setup and signing up members the next day.

It's also great to know the QuickBooks Online integration is working well for you, and that the platform has freed up your time to focus on growing your membership rather than managing it.

Thanks too for the tip to others about the 30-day demo, and for sticking with our way of doing things long enough to see it click! Whenever there's more we can help with, our team is always just a message away.

Thanks for being part of the Join It community!

The Join It Team

JC

Jesse C.

Accountant

Small-Business (50 or fewer emp.)

10/23/2022

"Freedom by Automation"

4.5/5

What do you like best about Join It?

I like its customizable email templates that automatically trigger upon specific member events. Review collected by and hosted on G2.com.

What do you dislike about Join It?

We are able to claim our lost time by this platform. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Jesse,

Thank you for the great review and rating! "Freedom by Automation" sums it up perfectly. It's wonderful to hear the customizable email templates and automated triggers are helping you claim back lost time.

It's also brilliant to know the automated failed payment collection and renewal reminders are helping reduce your membership churn. Taking that admin off your plate is exactly what we set out to do.

Whenever there's more we can help automate, our team is always just a message away. Thanks for being part of the Join It community!

The Join It Team

KC

Krystal C.

Chief Marketing Officer

Small-Business (50 or fewer emp.)

Originally submitted 4/26/2019

"Simple membership management tool that integrates with Eventbrite"

5/5

What do you like best about Join It?

Switching to Join It supported my goals in a number of ways.

Eventbrite Integration made it possible for me to increase the visibility of my events, while still keeping the functionality of providing free and discounted tickets for various membership types. Eventbrite also integrates with Facebook, giving me an additional revenue stream of tickets purchased directly on Facebook.

Simplicity is the key benefit of this tool. I was previously using a tool that required a huge learning curve and was sometimes frustrating to figure out. Join It has a beautiful simplicity that makes it really easy to maneuver and teach new team members to utilize. Review collected by and hosted on G2.com.

What do you dislike about Join It?

What's great about Join It is also the tough part as well. It is quite simplistic, so some aspects of a membership management tool are not available with the tool. One of my biggest challenges is not being able to schedule out communications using the tool, but it does integrate with MailChimp making it possible to do from there.

They are currently working to add a member directory, and when that is added the tool will be even closer to a perfect tool. That aspect really does help members feel they have access to one another. Review collected by and hosted on G2.com.

What problems is Join It solving and how is that benefiting you?

Join It has been a huge support to my business. I run a membership organization with thousands of members, which requires strong administrative management to maintain effectively. The tool allows maintenance of the members list, profiles with detailed information about them, and allows people to join many membership types that are automatically renewable if desired.

I was able to save a significant monthly budget by moving to Join It from Wild Apricot. Saving me thousands per year without losing the most important features is a great reason to use this tool. Review collected by and hosted on G2.com.

Response from James Willats of Join It

We're thrilled to hear that Join It has been able to support your goals and increase the visibility of your events through Eventbrite integration. We understand the importance of simplicity and are glad to hear that our tool has made it easy for you and your team to utilize.

EE

Emily E.

Membership & Programs Director

Small-Business (50 or fewer emp.)

12/30/2019

"Everything you need, and the things you want are always around the corner!"

5/5

What do you like best about Join It?

We came to JoinIt from another large and fairly well-known database provider. JoinIt didn't meet all our needs right away, but in the six months since we made the transition, we've been super impressed with the functionality, aesthetics, and integrations of the JoinIt database management system. Plus, most of the features we "wanted" but didn't "have to have" at the beginning of our transition are either already launched or on their way - the staff and support teams are amazing, work fast, and even have an open tracking board for requested features where you can provide direct feedback and upvote features you want to see. We're managing over 5,000 members here at a fraction of the cost and, while there are still a few features we'd like to have that we are managing workarounds for, the basics are exactly what we needed and we (and our members) love the interface and ease of integration with our other platforms (especially Stripe, Eventbrite, Slack, Quickbooks, Zapier, and Mailchimp). Plus, if communication and responsiveness are important to you, as they are for us, you won't find a better company. I think in six months our longest wait on a support ticket has been 24 hours. They're incredibly quick to respond, honest when they can't fix something or don't have a solution yet, and easy to work with on solutions that do meet our needs in the interim. Review collected by and hosted on G2.com.

What do you dislike about Join It?

There's really nothing we don't love so far - and trust me, we did a LOT of research and were super picky about where we chose to go next. Review collected by and hosted on G2.com.

Recommendations to others considering Join It:

JoinIt is definitely worth a look - especially considering the ease of transporting over information from another system and the excellent customer service. I highly recommend it! Review collected by and hosted on G2.com.

What problems is Join It solving and how is that benefiting you?

We use JoinIt as our primary membership database, and run all event registration for members through their Eventbrite integration. We also sync with Mailchimp for our active members lists, and use the integrations with Stripe and Quickbooks for financials. We're piloting several of the newer integrations as well through Zapier and Wordpress and are consistently impressed with the staff's quick responses, excellent customer service, and willingness to work with us on our specific needs and issues. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Emily,

Thank you for such a generous and detailed review, and the perfect rating! We love the title, and it's wonderful to hear that the features you "wanted" keep turning up around the corner. Building and evolving the platform based on what our community asks for is exactly how we like to work.

It's brilliant to know you're managing your 5,000+ members so smoothly, with Stripe, Eventbrite, Slack, QuickBooks, Zapier, and Mailchimp all connected and working for you. That kind of setup is exactly what we love to support.

We'll be sure to pass your kind words on to the staff and support teams too. Being quick, honest, and easy to work with is what we aim for every time, so it means a lot to hear it came through over your first six months with us.

Thanks for being part of the Join It community!

The Join It Team

BG

Bradley G.

Investor Relations, Manager

Internet

Enterprise (> 1000 emp.)

11/2/2016

"Great product for the core features you need"

4/5

What do you like best about Join It?

Setting up was super easy....only took a couple of minutes. Their free version actually provides a good amount of functionality.

Very good for:

1) Membership database

2) Easy member joining functionality

3) Eventbrite and mailchimp integration Review collected by and hosted on G2.com.

What do you dislike about Join It?

For some of our needs, we had to go to external software providers and Join It does not yet have the ability to integrate with these providers via an API. Some of the 'nice-to-have' functionality is limited, relative to other premium service offerings. Review collected by and hosted on G2.com.

Recommendations to others considering Join It:

If you have a big budget and a large staff, consider going with a more robust offering. Join It has everything you need, but just not all the bells and whistles of some other products. Review collected by and hosted on G2.com.

What problems is Join It solving and how is that benefiting you?

We needed to move our membership out of a legacy excel spreadsheet, and hopefully upgrade our communication, event, and payment technology.

I now spend zero hours a week maintaining our membership database. This alone is worth the $20 a month fee. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi there,

Thank you for such a thoughtful review! We're so glad the setup was quick, the free version delivered real functionality, and that moving out of your Excel spreadsheet saved you zero hours a week on maintenance. That kind of time savings is what we're here for.

We also appreciate you being clear about what works well for your organization and honest about where we have gaps — the API integration for external providers is valuable feedback, and we hear from others on that too.

Thank you for choosing Join It, and for the recommendation to organizations that are the right fit!

Warmly,

The Join It Team

AN

Verified User

Small-Business (50 or fewer emp.)

11/8/2026

4.5/5

Join It provides a streamlined solution for offering services, allowing users to manage flexible membership plans within a single app. The integration with Google and Instagram enhances accessibility for customers through easy sign-up links.

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Summarized using AI

A

Verified User

Program Coordinator

Small-Business (50 or fewer emp.)

11/4/2026

5/5

JoinIt streamlines the process of sending out memberships, making it particularly efficient for adding large rosters quickly. This efficiency allows for better time management and focus on other tasks without added stress.

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Summarized using AI