--- title: Join It Reviews meta_title: 'Join It Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Join It works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 16 scale: '5' date_modified: '2026-06-24' parent_category: name: Association Management url: https://www.g2.com/categories/association-management- --- # Join It Reviews **Vendor:** Join It **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 16 ## About Join It Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day. ## Join It Reviews ### 1. Intuitive, Reliable Membership Management with Fantastic Join It Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gareth A. | Volunteer Production/Programming Assistant / Membership Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Join It?** The platform has been perfect for setting up our membership scheme at The Lubber Fiend (a DIY music venue/charity in Newcastle, UK) - intuitive, easy to use and holds all of the membership/payment info all in once place. The platform is very reliable and we've never had any issues with it going down or members being unable to access their info etc. The payment integration and portal frontpage look slick and can be customised further, the option to give members digital membership cards makes redemption of benefits really easy, and the quick email/posts system have allowed us to 1) keep in contact with members regularly (including some automation around payments/renewals) to ensure they're valued as key folks in the venue community, and 2) put out a monthly member's newsletter which is all accessible via the Join It portal. The Join It team have been extremely helpful, friendly, and quick to respond to any queries, as well as following up without prompting to make sure that we're satisfied with how the platform is functioning. They give a full overview of the platform when initially signing up via video-call, where they can field any questions around the interface. They also were able to tweak some of the functionality of the platform to ensure it suited our purposes (i.e. making it easy to record redemption of any monthly perks so that the system can't be abused). Pricing has also been very fair, and as a CIC we receive a discount on the monthly subscription cost of the platform, which is a huge help in an industry which is constantly on a knife-edge. **What do you dislike about Join It?** We have had no real issues with the platform, and as mentioned previously the team were able to tweak it to meet our specific requirements. **What problems is Join It solving and how is that benefiting you?** As a CIC, we required a means of ongoing fundraising, alongside our occasional fundraiser events. Previously we were receiving PayPal donations and attempted to set up a short lived Patreon, both of which had huge drawbacks in terms of member and financial management. Join It's big strength for us was that the platform puts membership, fundraising and communication all in one place. We now have a growing number of people who are contributing to the venue, and we are able to offer them something in return (ticket/food/drink discounts, exclusive merch, a behind the scenes newsletter) in a way that is all extremely easy to track. One of the biggest barriers to fundraising is how easy donations can be made - Join It solves all of this, and can be customised with branding and our own copy. ### 2. Effortless Membership Management with a Clean, Modern Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Join It?** The ability to manage memberships with very little setup and configuration. After importing our member list, it only requires a few clicks here and there. Very simple to use, and a clean and modern interface. **What do you dislike about Join It?** The Kiosk check-in tab has to be active with the correct input field having focused for it to work. It would be great if that would work behind the scenes, or with other tabs/windows active. As it is now, you can't use the computer for any other task while in this mode, if members are actively checking in. Also, they are "checked in" successfully even if their membership is pending or expired. It would be nice if there was some notification or way of being alerted to this. We have a 1920x1080 FHD screen on our check-in laptop, and it doesn't show the history without scrolling down and potentially changing focus from the scan-input field. The only way to see if they're pending or expired is the thin strip of color next to their recent login card at the top of the page, which is not easy to see distinguish when it's bright outside. A larger notification (or the toast popup that occurs) indicating non-active memberships would be great. **What problems is Join It solving and how is that benefiting you?** Managing membership status and check-ins. This is great for our community pool organization. ### 3. Quick, Competent Human Support and a Robust, Well-Designed Membership Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Join It?** I run a nonprofit and am experienced with Content Management Systems and their components (Wordpress, Gravity Forms, Weebly, Quickbooks Online, etc.). We have a moderately complicated organization and work flow. In setting up the JoinIt facility, many questions arose, from tiny (how do you do X) to rather complicated. In all cases, I had quick access to real humans who were competent to answer my questions. It made the setup go smoothly, and within a few days I had a marvellous back-end set up for our website. So, I like in particular: quick, human support from named, real people (esp. Jose and Genna in my case); a rich tool that is well thought through and can do pretty much everything we need; 10% discount for nonprofits. **What do you dislike about Join It?** As I told them (and they have passed this to the development team to consider), for the built-in address facility, you need more than one address line. Particularly for international, which are over 50% of our members. You can redress this via custom fields, but that part is clunky. **What problems is Join It solving and how is that benefiting you?** It is the backend to our wordpress website, operating as the management tool for our members, handling signing up and renewing, and linking both to stripe for payments and quickbooks online for accounting. Just what we need. Excellent! ### 4. Fast, Always-Available Support and an Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Jazz C. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Join It?** Customer service! Someone is always available and they resolve issues very fast. Also ease of use. Join It is very easy to set up, and use. **What do you dislike about Join It?** Nothing. Just waiting for the donations part to be more developed. Otherwise we love it. **What problems is Join It solving and how is that benefiting you?** It eases administrative burden. So much easier to find and manage information. Also, membership renewals are automated so there is much less for our staff to do to manage memberships. ### 5. Efficient for Membership Management. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Join It?** I find Join It easy to use, which was a relief since changing systems last year with over 700 members was daunting. It's definitely an improvement over our previous system. The platform is not only quicker but also provides us with more information. **What do you dislike about Join It?** Initially, getting used to the system was a bit challenging. We had some problems configuring the system for members who pay by standing order, as it prefers card payments. Although we prefer card payments too, stopping standing order payments is difficult without losing members, but the system is coping with this fine. Additionally, we weren't keen on some of the automatic email terminology and had to personalize it to avoid automatic phrasing. **What problems is Join It solving and how is that benefiting you?** Join It handles membership management, renewals, and payments efficiently for our amenity society. It's easy to use and offers more data, making it a definite improvement over our previous system. ### 6. Flexible, Customizable Fit for Our Unique Programs **Rating:** 4.0/5.0 stars **Reviewed by:** Joan D. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Join It?** Flexible enough to modify for our unique programs. **What do you dislike about Join It?** The emails often seem to land in spam folders and it seems like there are glitches that some don't even send to some members. **What problems is Join It solving and how is that benefiting you?** Managing a membership that was being done manually before. Helps us get our renewal dollars and keep a clean membership list. ### 7. Straightforward to Use with Responsive, Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Wendy F. | Business Adviser, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Join It?** Straightforward to use for us and for the customer. Great and responsive support when required **What do you dislike about Join It?** Has some limitations in what can be done, for example, data reporting/filtering isn't an option across all fields **What problems is Join It solving and how is that benefiting you?** We have great direct connection with our members and can gather demographic data to support our targeted marketing to help us reach new audiences ### 8. Easy to Use, Great for Group-Specific Events **Rating:** 4.0/5.0 stars **Reviewed by:** Jodie V. | Event Coordinator / Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Join It?** That it is easy to use. I like that we can add events that are group specific **What do you dislike about Join It?** I am not sure. Theres nothing that comes to mind **What problems is Join It solving and how is that benefiting you?** I haven't had any issues in the way that I use it. ### 9. JoinIt Makes Orchestra Membership Dues Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Join It?** JoinIt has been very useful as a membership tool for our community orchestra, facilitating dues payment. **What do you dislike about Join It?** I would like to filter by multiple custom fields. **What problems is Join It solving and how is that benefiting you?** Keeping track of member dues status is very helpful and providing tools to follow up is, too. ### 10. Easy Membership Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Join It?** the best part is the entire system is automated and friendly interface making it easy for all age groups to use. Integrates smoothly with apple and google wallets. the customer support is extremely helpful and available round the clock. **What do you dislike about Join It?** there isnt anything i dislike about this, but there is one thing that could be worked on- it doesn't support Paypal. **What problems is Join It solving and how is that benefiting you?** the problem that this is solving is simplifying a management process by automating it, saving time and no chances of human error. ### 11. A Perfect Membership Management System for a Small Charity in the Arts **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Join It?** Join It is made by people you want to work with, Mitch and Leah, my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to tell us what features we needed. Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page. Join It is also constantly in development, they are actively always building and evolving the platform. **What do you dislike about Join It?** We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions. **What problems is Join It solving and how is that benefiting you?** We are a membership non profit and need a way to manage our 6,000+ members, we need to email them and see if they've attended our events. They need to be able to log in to a profile and update their details and pay. We need to display the profiles publically. We need to track and understand our membership so that we can meet their needs. We offer mentoring and need a way for members to pay for those packages. Join It is essential to our needs, they allow us to achieve all of the above and are the exact right fit for the size of our organisation. ### 12. useyrs every feature in Join It and that adds up to value, with out training. **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about Join It?** Many software packages try to be a Swiss Army knife of software. That increases complexity, setup time and learning curve. Join It focuses only on what we needed, membership management, signup, events and payment. The result was a one day setup and we were signing up members the next day. We are connected with Quick Books On-line and Emma. **What do you dislike about Join It?** I lot of users spend a lot of time trying to make a software package to do things their way. At first we were frustrated that Join It had their own way of doing things. But once we tried their way, we forgot whatever was the way we wanted to handle the process. In the end Join It was 100% correct. **Recommendations to others considering Join It:** Do the 30 day demo. **What problems is Join It solving and how is that benefiting you?** Join It has eliminated all of our membership management challenges. Now we have the time to focus on getting new members vs. trying to setup and manage our existing members. Most organizations like ours don't have a dedicated IT or membership staff. If that sounds like your group Join It is what you need. I spent weeks trying to make another membership management to work FOR us. I had to hire an expert to make the system work. The other packages try to do everything like taking over our WEB site and doing our e-mail marketing. I like the apps we have in place now for those functions. Join It is laser focused on membership. ### 13. Freedom by Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse C. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Join It?** I like it's customise emails templates that automatically trigger upon specific members events. **What do you dislike about Join It?** We are able to claim our lost time by this platform. **What problems is Join It solving and how is that benefiting you?** We have reduced membership churn with automated failed payments collection. Simple membership renewal reminders. ### 14. Simple membership management tool that integrates with Eventbrite **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal C. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2019 **What do you like best about Join It?** Switching to Join It supported my goals in a number of ways. Eventbrite Integration made it possible for me to increase the visibility of my events, while still keeping the functionality of providing free and discounted tickets for various membership types. Eventbrite also integrates with Facebook, giving me an additional revenue stream of tickets purchased directly on Facebook. Simplicity is the key benefit of this tool. I was previously using a tool that required a huge learning curve and was sometimes frustrating to figure out. Join It has a beautiful simplicity that makes it really easy to maneuver and teach new team members to utilize. **What do you dislike about Join It?** What's great about Join It is also the tough part as well. It is quite simplistic, so some aspects of a membership management tool are not available with the tool. One of my biggest challenges is not being able to schedule out communications using the tool, but it does integrate with MailChimp making it possible to do from there. They are currently working to add a member directory, and when that is added the tool will be even closer to a perfect tool. That aspect really does help members feel they have access to one another. **What problems is Join It solving and how is that benefiting you?** Join It has been a huge support to my business. I run a membership organization with thousands of members, which requires strong administrative management to maintain effectively. The tool allows maintenance of the members list, profiles with detailed information about them, and allows people to join many membership types that are automatically renewable if desired. I was able to save a significant monthly budget by moving to Join It from Wild Apricot. Saving me thousands per year without losing the most important features is a great reason to use this tool. ### 15. Everything you need, and the things you want are always around the corner! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily E. | Membership & Programs Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2019 **What do you like best about Join It?** We came to JoinIt from another large and fairly well-known database provider. JoinIt didn't meet all our needs right away, but in the six months since we made the transition, we've been super impressed with the functionality, aesthetics, and integrations of the JoinIt database management system. Plus, most of the features we "wanted" but didn't "have to have" at the beginning of our transition are either already launched or on their way - the staff and support teams are amazing, work fast, and even have an open tracking board for requested features where you can provide direct feedback and upvote features you want to see. We're managing over 5,000 members here at a fraction of the cost and, while there are still a few features we'd like to have that we are managing workarounds for, the basics are exactly what we needed and we (and our members) love the interface and ease of integration with our other platforms (especially Stripe, Eventbrite, Slack, Quickbooks, Zapier, and Mailchimp). Plus, if communication and responsiveness are important to you, as they are for us, you won't find a better company. I think in six months our longest wait on a support ticket has been 24 hours. They're incredibly quick to respond, honest when they can't fix something or don't have a solution yet, and easy to work with on solutions that do meet our needs in the interim. **What do you dislike about Join It?** There's really nothing we don't love so far - and trust me, we did a LOT of research and were super picky about where we chose to go next. **Recommendations to others considering Join It:** JoinIt is definitely worth a look - especially considering the ease of transporting over information from another system and the excellent customer service. I highly recommend it! **What problems is Join It solving and how is that benefiting you?** We use JoinIt as our primary membership database, and run all event registration for members through their Eventbrite integration. We also sync with Mailchimp for our active members lists, and use the integrations with Stripe and Quickbooks for financials. We're piloting several of the newer integrations as well through Zapier and Wordpress and are consistently impressed with the staff's quick responses, excellent customer service, and willingness to work with us on our specific needs and issues. ### 16. Great product for the core features you need **Rating:** 4.0/5.0 stars **Reviewed by:** Bradley G. | Investor Relations, Manager, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2016 **What do you like best about Join It?** Setting up was super easy....only took a couple of minutes. Their free version actually provides a good amount of functionality. Very good for: 1) Membership database 2) Easy member joining functionality 3) Eventbrite and mailchimp integration **What do you dislike about Join It?** For some of our needs, we had to go to external software providers and Join It does not yet have the ability to integrate with these providers via an API. Some of the 'nice-to-have' functionality is limited, relative to other premium service offerings. **Recommendations to others considering Join It:** If you have a big budget and a large staff, consider going with a more robust offering. Join It has everything you need, but just not all the bells and whistles of some other products. **What problems is Join It solving and how is that benefiting you?** We needed to move our membership out of a legacy excel spreadsheet, and hopefully upgrade our communication, event, and payment technology. I now spend zero hours a week maintaining our membership database. This alone is worth the $20 a month fee. ## Join It Discussions - [What is Join It used for?](https://www.g2.com/discussions/what-is-join-it-used-for) - [View Join It pricing details and edition comparison](https://www.g2.com/products/join-it/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+02%3A51%3A03+-0500&secure%5Bsession_id%5D=a6d19b11-3899-4a6f-9e48-be153bca8e87&secure%5Btoken%5D=35fb8b646303644aea854ef40c40ff2d1b6bbe63516d6d5050a7f0f13bb660be&format=llm_user) ## Join It Integrations - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Ghost](https://www.g2.com/products/ghost-ghost/reviews) - [Ghost](https://www.g2.com/products/ghost/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [QuickBooks](https://www.g2.com/products/fourlane-quickbooks/reviews) - [Salesforce](https://www.g2.com/products/prudent-consulting-salesforce/reviews) - [Salesforce](https://www.g2.com/products/next-consult-salesforce/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Wordpress](https://www.g2.com/products/broadcom-wordpress/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-zoho-crm/reviews) ## Join It Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Membership Management ** - Automated Dues & Renewals - Membership Database & Profiles - Member Self‑Service Portal **Event & Scheduling** - Calendar & Scheduling Tools - Attendance Tracking - Event Creation & Registration **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Financial Management** - Online Payments & Invoicing - Point of Sale (POS) Integration - Financial Reporting & Analytics **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Communication & Engagement** - Member Community & Networking - Email & SMS Communication - Mobile App Access **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top Join It Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (423 reviews) - [ClubExpress](https://www.g2.com/products/clubexpress/reviews) - 4.0/5.0 (245 reviews) - [MemberPress](https://www.g2.com/products/memberpress/reviews) - 4.6/5.0 (269 reviews)