I run a nonprofit and am experienced with Content Management Systems and their components (Wordpress, Gravity Forms, Weebly, Quickbooks Online, etc.). We have a moderately complicated organization and work flow. In setting up the JoinIt facility, many questions arose, from tiny (how do you do X) to rather complicated. In all cases, I had quick access to real humans who were competent to answer my questions. It made the setup go smoothly, and within a few days I had a marvellous back-end set up for our website. So, I like in particular: quick, human support from named, real people (esp. Jose and Genna in my case); a rich tool that is well thought through and can do pretty much everything we need; 10% discount for nonprofits.

Customer service! Someone is always available and they resolve issues very fast. Also ease of use. Join It is very easy to set up, and use.

I find Join It easy to use, which was a relief since changing systems last year with over 700 members was daunting. It's definitely an improvement over our previous system. The platform is not only quicker but also provides us with more information.