Join It Reviews & Product Details

Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue. Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing. It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started. Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.

Seller

Join It

Discussions

Join It Community

Languages Supported

English, French, Italian, Dutch, Portuguese, Spanish, Ukrainian

Solution Type

All-in-One

Overview by

Mitch Colleran (Founder / CEO at Join it)

Pricing

Pricing provided by Join It.

Starter

$29.00

Flat Rate Per Month

View More Pricing Information

Join It Integrations

(25)

Verified by Join It

Show More Integrations

Join It Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Join It, and what problem is it built to solve?

Join It is an online membership management platform for organizations, groups, and nonprofits. It helps them manage membership records, payments, member communications, and reports so they can spend less time on administrative work.

What languages does Join It support?

Join It supports 7 languages: Dutch, English, French, Italian, Portuguese, and others.

What company sizes and industries is Join It the best fit for?

Join It is most represented among smaller organizations, with mid-sized organizations also represented in positive user feedback.

Small organizations: 50 or fewer employees; the most represented size segment.
Mid-sized organizations: 51–1,000 employees; also represented among positive users.

What customer support options does Join It provide, and how do users find the overall support experience?

Support is available through chat, phone, and email/help desk, with 24/7 live-rep support. Users describe the support experience as responsive and helpful, with quick answers and practical assistance resolving issues.

G2 reviews are authentic and verified.

Here's how.

Amanda K.

8/20/2026

"Responsive Support, Easy Setup"

4/5

What do you like best about Join It?

I really like how fast the chat helpers respond in Join It. They respond almost instantly and help until the problem is solved. Also, making the bulk import was easy. Review collected by and hosted on G2.com.

What do you dislike about Join It?

I wish there was a way to see what the member view looks like. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Thanks for sharing your experience, Amanda! We’re glad the bulk import was straightforward and that our support team has been there to help you through to a solution.

Your feedback about seeing the member view is helpful, too. Please reach out through chat, and we’ll help you explore what your members see when they log in and access their membership cards.

Thanks for choosing Join It!

Joan D.

Owner

Mid-Market (51-1000 emp.)

6/11/2026

"Flexible, Customizable Fit for Our Unique Programs"

4/5

What do you like best about Join It?

Flexible enough to modify for our unique programs. Review collected by and hosted on G2.com.

What do you dislike about Join It?

The emails often seem to land in spam folders and it seems like there are glitches that some don't even send to some members. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Joan,

Thank you for the thoughtful review! It's great to hear the flexibility has been a good fit for your unique programs.

We also appreciate you flagging the email deliverability piece. Getting your messages reliably into members' inboxes matters a lot to us, and our team can absolutely help dig in. There are usually a few quick wins on the sending side that make a real difference.

Just reach out to our support team and we'll take a look at your account to get those emails landing where they should.

Thanks again for being part of the Join It community!

The Join It Team

Wendy F.

Business Adviser

Small-Business (50 or fewer emp.)

5/22/2026

"Straightforward to Use with Responsive, Helpful Support"

4.5/5

What do you like best about Join It?

Straightforward to use for us and for the customer. Great and responsive support when required Review collected by and hosted on G2.com.

What do you dislike about Join It?

Has some limitations in what can be done, for example, data reporting/filtering isn't an option across all fields Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Wendy,

Thank you for the lovely review and rating! It's great to hear Join It has been straightforward for both you and your members, and that our support team has been there when you needed them.

We also appreciate you flagging the reporting and filtering limitations. Being able to slice your data in more flexible ways is genuinely useful feedback, and our team has it noted for the product crew to consider.

In the meantime, our support team is always happy to help you pull the data you need, so feel free to reach out anytime. It's wonderful to know the demographic insights are helping you reach new audiences.

Thanks for being part of the Join It community!

The Join It Team

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

10/21/2026

"Great Member Management, But International Payment Options Feel Limited"

3.5/5

What do you like best about Join It?

The ability to manage members in one space Review collected by and hosted on G2.com.

What do you dislike about Join It?

Limitations to accept international payments Review collected by and hosted on G2.com.

Danielle S.

Membership Chair

Small-Business (50 or fewer emp.)

8/18/2026

"Easy to Use with Wonderful Customer Service—Even on Mobile"

5/5

What do you like best about Join It?

It’s easy to use, and the customer service is wonderful. Review collected by and hosted on G2.com.

What do you dislike about Join It?

Nothing to complain about. I can even use it as an admin from my mobile phone. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Thanks so much, Danielle! We’re glad Join It is easy to use, including when you’re managing membership from your phone.

It’s great to hear our team helped you sort out duplicate records so you have a clearer picture of your membership numbers. We’re always happy to lend a hand whenever you need us!

Jodie V.

Event Coordinator / Sales Manager

Small-Business (50 or fewer emp.)

6/12/2026

"Easy to Use, Great for Group-Specific Events"

4/5

What do you like best about Join It?

That it is easy to use. I like that we can add events that are group specific Review collected by and hosted on G2.com.

What do you dislike about Join It?

I am not sure. Theres nothing that comes to mind Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Jodie,

Thank you for the kind review! It's wonderful to hear Join It has been easy to use, and that the group-specific events are working well for you.

That's exactly what we love to hear. Making it simple to organize events around your community is a big part of what we set out to do.

If there's ever anything you'd like to see or explore further, our team is always happy to help. Thanks for being part of the Join It community!

The Join It Team

Verified User in Performing Arts

Small-Business (50 or fewer emp.)

8/12/2026

"Great Customer and Admin Experience with Smooth Stripe Integration"

4.5/5

What do you like best about Join It?

It is a good platform both from a customer experience as well as an administrative standpoint. The link to Stripe works very well Review collected by and hosted on G2.com.

What do you dislike about Join It?

Nothing that I would class as a dislike. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Thank you for sharing your experience! We’re glad Join It is working well for both your members and administrators, and that the Stripe integration is keeping payments running smoothly.

It’s great to hear you’re managing memberships across your two forums with us. If there’s anything we can help with along the way, our team is always happy to lend a hand!

Verified User in Performing Arts

Mid-Market (51-1000 emp.)

5/20/2026

"JoinIt Makes Orchestra Membership Dues Simple"

5/5

What do you like best about Join It?

JoinIt has been very useful as a membership tool for our community orchestra, facilitating dues payment. Review collected by and hosted on G2.com.

What do you dislike about Join It?

I would like to filter by multiple custom fields. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Wendy,

Thank you for the lovely review and rating! It's great to hear Join It has been straightforward for both you and your members, and that our support team has been there when you needed them.

Thanks for being part of the Join It community!

The Join It Team

Verified User in Human Resources

Enterprise (> 1000 emp.)

12/5/2024

"Easy Membership Management"

5/5

What do you like best about Join It?

the best part is the entire system is automated and friendly interface making it easy for all age groups to use. Integrates smoothly with apple and google wallets. the customer support is extremely helpful and available round the clock. Review collected by and hosted on G2.com.

What do you dislike about Join It?

there isnt anything i dislike about this, but there is one thing that could be worked on- it doesn't support Paypal. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi there,

Thank you for the wonderful review and the perfect rating! It's great to hear the automation and friendly interface are making membership easy across all age groups, and that the Apple and Google Wallet integrations are working smoothly for you.

We'll be sure to pass your kind words on to our support team too. Being available whenever you need us is exactly what we aim for.

Thanks for being part of the Join It community!

The Join It Team

Caitlin V.

Business Coordinator

Small-Business (50 or fewer emp.)

10/26/2023

"A Perfect Membership Management System for a Small Charity in the Arts"

5/5

What do you like best about Join It?

Join It is made by people you want to work with, Mitch and Leah, my two main contacts at Join It are the loveliest humans. We knew we were going to pick Join It from our first meeting with them. Every other CRM, Ticketing or Membership System I had a meeting with didn't listen to us and talked over us whilst aggressively chasing us for a sale. Join It stood out and didn't try to tell us what features we needed.

Join It is a really intuitive platform, super easy for our whole team to use, even those who don't regularly need to. For us, key features were the Eventbrite integration, it wasn't the right step for us to have all our ticketing on our own website, Eventbrite has features we love and don't want to get rid of. Then, the customer service, it's prompt, responsive and very accommodating. Our other favourite features are the reporting capabilities and formatting of the membership profiles and the sign up page.

Join It is also constantly in development, they are actively always building and evolving the platform. Review collected by and hosted on G2.com.

What do you dislike about Join It?

We've had a few ways in which we'd like to use the system not quite work out, however, that would be the same with any system that isn't a custom built system for your business. Through emailing Leah, we've always been able to find solutions. Review collected by and hosted on G2.com.

What problems is Join It solving and how is that benefiting you?

We are a membership non profit and need a way to manage our 6,000+ members, we need to email them and see if they've attended our events. They need to be able to log in to a profile and update their details and pay. We need to display the profiles publicly. We need to track and understand our membership so that we can meet their needs. We offer mentoring and need a way for members to pay for those packages.

Join It is essential to our needs, they allow us to achieve all of the above and are the exact right fit for the size of our organisation. Review collected by and hosted on G2.com.

Response from James Willats of Join It

Hi Caitlin,

Thank you for such a heartfelt review and the perfect rating! It means a great deal to hear Join It has been the exact right fit for your charity, and that managing your 6,000+ members feels intuitive for your whole team.

We'll be sure to pass your lovely words on to Mitch and Leah. Listening first and helping you find the right solution is exactly how we like to work, so it's wonderful to know that came through.

It's also great to hear the Eventbrite integration, reporting, and membership profiles are all working well for you, and that you're getting good use out of the platform as it keeps evolving. Whenever there's something you'd love to do differently, our team is always just a message away.

Thanks for being part of the Join It community!

The Join It Team