Companycam integrations work. The link to the images work. But support does not respond to help with requests. Review collected by and hosted on G2.com.
Requests for support are ignored and not tracked very well. Sales reps soft phones were ported to Twilio to use engage and we aren't getting updates and customers can't connect with their reps. To be fair it's mostly Chiirps fault for activating the numbers for their carrier without warning but moving back to Engage in JobNimbus has also been very painful. Review collected by and hosted on G2.com.
Thank you for taking the time to share your feedback. We're truly sorry this has been your experience. This is not the level of support we strive to provide, and it's never the experience we want any of our customers to have. Because this feedback was submitted anonymously, we don't have a way to identify your account or reach out directly. If you're willing to contact our Support team or update your feedback with your account information, we'd appreciate the opportunity to review what happened, investigate the issue, and ensure you receive the support you deserve. Thank you!



