
I find Jobber to be an exceptional app, especially suited for small to medium-sized home businesses seeking an all-in-one solution. The strength of its mobile app stands out, allowing my staff to stay organized by viewing their schedules, clocking in, following checklists, and completing tasks without needing to call the office. This feature truly enhances efficiency and communication. I also appreciate the smart automations Jobber offers, which significantly help in automating repetitive tasks and supporting online booking with automated appointment reminders. The client portal's capability to send 'on my way' texts creates a seamless client interaction experience. Additionally, Jobber's integration with QuickBooks Online and Xero is seamless, making it easy to manage job costing, time tracking, and expense tracking, with added built-in reports for monitoring revenue, outstanding invoices, and job profitability. This integration is critical for businesses to streamline estimating, scheduling, and invoicing efficiently. Moreover, their top-notch customer support is invaluable, ensuring any issues are handled promptly, which is crucial for smooth business operations. Review collected by and hosted on G2.com.
I find the cost and pricing structure of Jobber to be a downside, particularly as the business grows. Jobber doesn't offer a permanent free tier, and the paid plans start at a relatively high price point. Additionally, the pricing increases as you add more users and unlock essential features like automations. This can be quite limiting for business owners who are looking for more affordable or better-tiered solutions. Furthermore, the initial setup was somewhat involved, though I understand it has improved for new companies joining now. Review collected by and hosted on G2.com.
Hi Kim, Thank you for such a detailed and thoughtful review. We’re really glad to hear Jobber has helped streamline your operations and improve communication, scheduling, invoicing, and team coordination. It’s especially great to hear the mobile app, automations, client communication tools, and accounting integrations are helping your team stay efficient and organized in the field.
We also appreciate your candid feedback around pricing, scaling costs, and the setup experience. We understand how important affordability and flexible growth options are for small businesses, especially as teams expand and additional features become necessary. Feedback like this is incredibly valuable, and I’ll make sure your comments are shared internally with our team.
Thanks again for taking the time to share your experience with us.