--- title: Jobber Reviews meta_title: 'Jobber Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 530 reviews by the users' company size, role or industry to find out how Jobber works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 530 scale: '5' date_modified: '2026-10-25' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service ---

Jobber Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Jobber's ease of use invaluable, enhancing workflow both in-office and on-field, simplifying invoicing and scheduling. (129 mentions)
Users value the easy-to-use scheduling features of Jobber, enhancing efficiency and customer management in their businesses. (72 mentions)
Users love the easy-to-use invoicing system in Jobber, streamlining billing and ensuring a professional appearance. (69 mentions)
Users value the flexibility and comprehensive features of Jobber, enhancing efficiency across all departments. (63 mentions)
Users love the convenient scheduling management that keeps everything organized in one accessible location. (62 mentions)
Users believe that improvements are needed in maintenance agreements and invoicing processes for better workflow management. (39 mentions)
Users find Jobber's limited functionality frustrating, particularly lacking marketing features and options for larger operations. (36 mentions)
Users find Jobber's limited features frustrating, particularly for time tracking and usability with larger operations. (33 mentions)
Users experience feature limitations in Jobber, particularly with clock-in/out and lack of user-friendly cost analysis. (30 mentions)
Users express frustration over poor job management features in Jobber, affecting tracking and reporting efficiency. (25 mentions)

5 Pros or Advantages of Jobber

5 Cons or Disadvantages of Jobber

Jobber Reviews (530)

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Reviews

Jobber Reviews (530)

View 2 Video Reviews
4.6
530 reviews
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Kim D.
KD
Kim D.
Payroll Specialist/HR
Small-Business (50 or fewer emp.)
"Powerful All-in-One Solution for Small Businesses"
5/5
What do you like best about Jobber?

I find Jobber to be an exceptional app, especially suited for small to medium-sized home businesses seeking an all-in-one solution. The strength of its mobile app stands out, allowing my staff to stay organized by viewing their schedules, clocking in, following checklists, and completing tasks without needing to call the office. This feature truly enhances efficiency and communication. I also appreciate the smart automations Jobber offers, which significantly help in automating repetitive tasks and supporting online booking with automated appointment reminders. The client portal's capability to send 'on my way' texts creates a seamless client interaction experience. Additionally, Jobber's integration with QuickBooks Online and Xero is seamless, making it easy to manage job costing, time tracking, and expense tracking, with added built-in reports for monitoring revenue, outstanding invoices, and job profitability. This integration is critical for businesses to streamline estimating, scheduling, and invoicing efficiently. Moreover, their top-notch customer support is invaluable, ensuring any issues are handled promptly, which is crucial for smooth business operations. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I find the cost and pricing structure of Jobber to be a downside, particularly as the business grows. Jobber doesn't offer a permanent free tier, and the paid plans start at a relatively high price point. Additionally, the pricing increases as you add more users and unlock essential features like automations. This can be quite limiting for business owners who are looking for more affordable or better-tiered solutions. Furthermore, the initial setup was somewhat involved, though I understand it has improved for new companies joining now. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Kim, Thank you for such a detailed and thoughtful review. We’re really glad to hear Jobber has helped streamline your operations and improve communication, scheduling, invoicing, and team coordination. It’s especially great to hear the mobile app, automations, client communication tools, and accounting integrations are helping your team stay efficient and organized in the field.

We also appreciate your candid feedback around pricing, scaling costs, and the setup experience. We understand how important affordability and flexible growth options are for small businesses, especially as teams expand and additional features become necessary. Feedback like this is incredibly valuable, and I’ll make sure your comments are shared internally with our team.

Thanks again for taking the time to share your experience with us.

Jennifer C.
JC
Jennifer C.
Office Manager
Small-Business (50 or fewer emp.)
"Effortless and User-Friendly Experience"
5/5
What do you like best about Jobber?

Jobber is easy to use, and the scheduling is easy to understand. Color coating jobs make figuring out where my teams are very simple. Customer service is very responsive and extremely helpful. I use Jobber on the daily for both of my companies, it was so easy to implement and intergrate Jobber into our company. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I would like it if you could customize the emails more in Jobber, by having a signature already added or being able to add attachments to pre-made emails. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Jennifer, Thank you for sharing your experience with Jobber. We’re so glad to hear the platform has been easy to implement across both of your companies and that scheduling, color coding, financing, and client communication tools are helping support your day-to-day operations. It’s also great to hear our support team has been responsive and helpful along the way.

We really appreciate your feedback around email customization as well. Additional flexibility for signatures, attachments, and templated communication is valuable insight, and I’ll make sure your comments are shared internally with our product team.

Thanks again for taking the time to share your feedback with us.

Jodie B.
JB
Jodie B.
Office Manager Client Relations Specialist
"Effortless Scheduling and Invoicing with Jobber"
5/5
What do you like best about Jobber?

I really appreciate how Jobber allows me to seamlessly create new customers, schedule work, and invoice all in one platform, which greatly simplifies my operations. This integration is particularly useful as it reduces the time and effort needed to manage different aspects of my HVAC business. I also like that Jobber works well with QuickBooks, providing smooth financial management and accounting, which is essential for maintaining organized and accurate business operations. Furthermore, I find the initial setup of Jobber was quite easy, which made getting started with the software a hassle-free experience. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I am frustrated that Jobber's marketing campaigns feature is lacking and that it does not allow linking the texting feature to our phone number. Additionally, customers often complain that emails get blocked by spam blockers frequently. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Thank you for taking the time to share such detailed feedback. We’re really glad to hear Jobber has helped simplify scheduling, customer management, invoicing, and QuickBooks integration for your HVAC business. It’s great to know the setup process was smooth and that having everything connected in one platform is helping streamline your operations.

We also appreciate your candid feedback around marketing campaigns, texting functionality, and email deliverability. Insights like these are incredibly valuable, especially from businesses actively using Jobber to manage customer communication and growth. I’ll make sure your comments are shared internally with our product team.

Thanks again for sharing your experience with us.

Ryan B.
RB
Ryan B.
Small-Business (50 or fewer emp.)
"Organized Layout with Unique Features, Needs More Flexibility"
5/5
What do you like best about Jobber?

I like how well Jobber is laid out and all its unique features. The app has a great layout and really keeps me organized. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I would like to be able to turn off credit card payments for some jobs as some businesses still work with checks. In QuickBooks, you can turn this feature off when needed. This would be a huge improvement. It was hard to understand what was going on in the background with all the automation. Review collected by and hosted on G2.com.

Alexis M.
AM
Alexis M.
"Essential for Efficient Landscaping Administration"
5/5
What do you like best about Jobber?

I find Jobber particularly helpful for invoicing and organizing clients in my landscaping business. These features are the most utilized in my workflow and have proven to be essential in managing and streamlining my tasks. The platform's capability to handle invoicing efficiently and organize client information is incredibly beneficial and aligns perfectly with my job requirements. Furthermore, the initial setup of Jobber was straightforward and user-friendly, making the transition to this software smooth and hassle-free. I appreciate how these features enhance my productivity, and the ease of use has made a significant positive impact on my business operations. Overall, Jobber has become an indispensable tool in my daily activities, and the effectiveness of its features stands out distinctly in my work process. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Sometimes balances are hard to keep track of. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

HI Alexis, Thank you for the thoughtful review. We are glad to hear Jobber has been essential for invoicing and client organization in your landscaping business, and that the setup and day-to-day use have been smooth and productive for you. We also appreciate the feedback about balance tracking, and we will be sure to share that with our team. Thanks again for choosing Jobber to support your work.

Steve D.
SD
Steve D.
Owner
"Highly Functional with Excellent Client Features, But Pricey"
4.5/5
What do you like best about Jobber?

I like Jobber's functionality, especially being able to upload videos and pictures to client profiles. This feature is really helpful as it shows clients the before and after, which helps build credibility. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The price is very high, and it gets even higher if you want more features for your business. I also don't understand why it bills in USD instead of CAD. While the initial setup is very easy, it has trouble syncing. Review collected by and hosted on G2.com.

Matthew S.
MS
Matthew S.
Small-Business (50 or fewer emp.)
"Effortless Job Scheduling, Needs App Improvement"
4/5
What do you like best about Jobber?

I like the ability to route out my day and assign jobs to different employees. I also enjoy the ability to send out automatic reminders for upcoming jobs to my customers. It's great that everything is so easy for billing right there in the app. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Adjusting some things in the app can be difficult at times. Much easier to use the web interface on a computer. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Streamlines Job Scheduling and Invoicing Perfectly"
5/5
What do you like best about Jobber?

I find Jobber to be an excellent tool for organizing my workflow and keeping my team on track with customer schedules. I particularly appreciate its ability to streamline the process of quoting, turning quotes into jobs, and then creating invoices. This feature makes it easy and straightforward to manage tasks. The scheduling function is also highly valuable, allowing my staff to know their daily assignments clearly. Additionally, integrating Jobber with QuickBooks enhances my workflow by seamlessly managing financial aspects. These features combined make Jobber not only a practical but a crucial asset for my business operations. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I find some features in Jobber not to be where I expect them, which occasionally complicates navigation. There are instances where I need to click several times to perform a task that I believe should require only a single click. Additionally, during the initial setup, I experienced a time-consuming process when inputting customer information due to the large amount of data I had to enter. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Thanks for your review! We’re so glad Jobber helps keep you organized and that your customers enjoy the job confirmations. We’d love to hear more about the features you feel should work differently so we can share your feedback with our product team. Please reach us at support@getjobber.com or 1-888-721-1115 option 1

Terrell S.
TS
Terrell S.
Owner
Small-Business (50 or fewer emp.)
"Easy-to-Use UI That Delivers"
5/5
What do you like best about Jobber?

The easy to use UI. I also like how you can have a specific phone number. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

It would be helpful to be able to send multiple auto texts to clients. Also would be helpful to have different types of texts/emails to clients based on the type of job selected. Review collected by and hosted on G2.com.

SK
Starr K.
"Streamlined Business, User-Friendly Interface"
5/5
What do you like best about Jobber?

I find Jobber to be quite user-friendly, which makes my day-to-day tasks much more manageable. I also really appreciate the feature that lets me notify clients via the app that I'm on my way or send them appointment reminders, which enhances communication and punctuality. Furthermore, Jobber allows us to schedule in greater detail for each technician, offering an improved comprehensive view of our business operations. This detailed scheduling is complemented by the ability to send invoices efficiently and manage reminders for any missed invoices, which significantly streamlines our business processes. Overall, these features keep me and my team on track effectively. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The scheduling feature is a bit clunky, especially when it comes to booking an appointment on a laptop or desktop computer. Additionally, the integration with QuickBooks does not work very well. Review collected by and hosted on G2.com.