# Jatheon Enterprise Data Archiving Solution Reviews **Vendor:** Jatheon **Category:** [Digital Communications Governance Software](https://www.g2.com/categories/digital-communications-governance) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Jatheon Enterprise Data Archiving Solution Jatheon's archiving solution assists organizations to store, access, search and produce structured and unstructured historical communications data for audits, compliance and ediscovery. With Jatheon, organizations can capture data from various sources (email, social media, chat apps, telephony), automate its retention, monitor conversations for policy violations and simplify and accelerate FOIA and ediscovery processes. ## Jatheon Enterprise Data Archiving Solution Reviews ### 1. Amazing onboarding assistance! **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Jatheon Enterprise Data Archiving Solution?** The Jatheon system is incredibly easy to use, and allows us nearly instant access to archived email messages. Their onboarding team made the setup a breeze. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** The product is great, but I wish that I could forward an email from the console to a user as an inline message rather than an attachment. Not all staff have an easy way to view .eml files. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** In order to comply with Sunshine Laws, we are required to archive email messages. The previous system we used, had not really been updated in several years and was strictly an on-prem solution that required us to allocate a significant amount of storage to the system. We switched to Jatheon so that we could offload the archiving to their cloud environment, and have easier access to the console. ### 2. Powerful Search, Easy Interface for Admins and End Users, Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Jatheon Enterprise Data Archiving Solution?** We have specific needs for our retention efforts and so many of the options out there are too broad or generic. Jatheon is able to get as granular as we need and they have a plethora of ways to do it. It's very easy to build policies and for end users to access. Additionally, the service and support I have received from Jatheon is outstanding. The sales team was helpful without being pushy, the support team has answered every question I've had in a timely fashion, and the implementation has been very smooth. The support team guided me through integrating our MS365 tenant and loading the legacy data. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** There's really not much. I think there could be a littler better/clearer documentation around some of the features, but that's me stretching for something. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Data is a risk, so we are using Jatheon to ID and retain important data and scrap the rest. It helps us eliminate the fluff and makes it easy to access the important items. ### 3. Great Value - Works Well **Rating:** 5.0/5.0 stars **Reviewed by:** Fred B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Works exactly as it should. Great Value! **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Can't think of any downside to using this over competitors! **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Firms in our business are required to archive email. Hillary was above the law, but we're not. ### 4. Jatheon just works! **Rating:** 5.0/5.0 stars **Reviewed by:** James M. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Not only does the email archiving solution works as initially proposed, but the deployment was also effortless, and the support post-sale is fantastic. I have been around several solutions in the past that required a lot more know-how to use, deploy and manage, plus confusing interfaces along with really lacking support. Not the case with Jatheon at all. Everything works easily, and the interface is simple to navigate, and the solution delivers blazing-fast results. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Nothing at all to dislike. The product and support are fantastic. They have a customer for life without question! **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** I would highly recommend giving Jatheon SERIOUS consideration when looking at Email archiving providers for your organization. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** I was able to deploy a client-less solution to my geographically disbursed workforce across the US, which makes installing anything to user machines at times, a problem to work out on multiple webex/teams meetings. With Jatheon working at the domain level, None of that is needed, and the service is working as I needed it to effortlessly. ### 5. Great product, easy to understand and use. **Rating:** 4.5/5.0 stars **Reviewed by:** Keifer H. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** It's easy to deploy, understand and use. The support team has been very accommodating with the weird requests I've sent, and they quickly respond. We deploy this for our customers, and since it's such a simple product to use, a 15-minute call to a new customer is often all it takes to understand how to use the product effectively. Altogether, the product does the job well and is easy to understand. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Uploading files for a new deployment is a bit slow - officially, you can either upload PSTs smaller than 500 MB using Jatheon's UI, or you can upload PSTs smaller than 16 GB to an AWS S3 bucket using the S3 web UI. The support team has been very accommodating with providing alternative upload methods for our bigger customers, but I would like it if there was something more baked in to the product. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Some of our customers are moving from absolutely no email archival at all to Jatheon. This means they have no email archiving context, complicating training if the product was harder to understand. Jatheon is so easy to use and understand while still being a capable product, which means training is quick, and customers can dig deeper on their own. Some of our other customers moved from older email archiving tools, where less thought was put into the user experience. I've worked with users who dreaded the idea of learning a new email archival tool because of this, and then they are pleasantly surprised by how easy the product is to use while still being very capable for their needs. ### 6. Jatheon a great solution to fit the needs of your company **Rating:** 4.5/5.0 stars **Reviewed by:** Norman H. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** How the solutions experts were able to customize the solution to meet my specific Archiving needs. Working with the team was a good experience as they were able to understand our exact requirements and customize the solution to suit those specific needs. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** There was nothing to dislike about the product. As a company, we had precise requirements, and Jatheon's solution was able to meet all expectations. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Be sure to establish all your requirements for the Jatheon team to make sure when the setup is complete and all all your needs are met. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** The main issue resolved is the process to be able to archive and store the data of past employees. We are now able to completely removed accounts and mailboxes for the network using Jatheon's solution as the perfect repository to search, store and share that data in an efficient and secure manner. ### 7. Jatheon has helped improve our compliance reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Angela R. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** - Simple to use and learn - Make lists of keywords specific to your organization -Helpful staff -Retention period **What do you dislike about Jatheon Enterprise Data Archiving Solution?** -Doesn't cover Google chat -When searching a keyword, many emails may come up that include one of the words in generic disclaimers. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** -Improving business process outcomes -Creating internal and operational efficiences -Improving compliance and risk management processes ### 8. Service and Support above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Great product but even better support. If you have an issue, email support, and within minutes we always have a response with a ticket generated and help on the way. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** not much, slow implementation but they took care of the whole process **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Great product and even better service and support **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Email archival, open records request searches ### 9. My Experience With Jatheon Archiving Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Florence G. | Human Resource Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** There are a few things I like about Jatheon Archiving Suite. First, the deployment process is easy, and the tool is easily customizable. This software comes with great security features, and uploading as well as retrieving emails is seamless. The tool is also accessible as it is cloud-based and that there is both a web and mobile version. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Jatheon Archiving Suite is very capable, and it offers powerful archiving features. I have had no issues while using the tool. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Jatheon Archiving Suite works well as an email archiving tool and offers more than just this as it well comes with social media monitoring features. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** We needed an email archiving tool when we implemented Jatheon Archiving Suite, and so far, it has proved to be very useful. ### 10. Cloud archiving done right **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher Z. | Assistant Director **Reviewed Date:** July 14, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** We are a service provider and we were able to transition from a slow onsite appliance to independent cloud-hosted archiving for all our customers. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** There is not much to dislike about Jatheon. We have been very happy with the solution. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** We had storage issues with our on-premise solution. We really wanted to move to the cloud and Jatheon provided a cost-effective path to do just that. ### 11. Jaytheon Email Archiving **Rating:** 5.0/5.0 stars **Reviewed by:** John M. D. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2020 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Easy to setup, and it is a separate appliance. The folks at Jaytheon are easy to work with and respond quickly. They understand your business need to get this product up and running quickly and efficiently. The search and find function works blazing fast and it is easy to export the results. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** I don't like the interface. It is not intuitive and I have to read the manual frequently when I want to accomplish something. Too bad that it can't act as a mail server in times of crisis, it is just a repository for email that flows though your system. There are redundancies built into the Jaytheon solution but they are all just an archiver. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Give it serious consideration. If you see their demo, you will be impressed and quickly sold once you hear the price tag. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** A single source for email discovery and a backup/restore option for lost or corrupted emails. The appliance works as it should, and has been very reliable. The email searches are very fast and the export function to PST, PDF, or single emails is great. I can now handle an e-discovery request within a few minutes, what used to take hours and deliver a single pst file to the requestor. ### 12. Archiving made easy. Awesome Product **Rating:** 5.0/5.0 stars **Reviewed by:** Mike A. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2020 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Jatheon makes it easier for data management, can retrieve employee information when need. The user-friendly interface makes it simple to search for old emails, improving employee communication, transparency and accessibility. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** The pricing is average and they do not charge extra fees for additional users. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Contact Jatheon if you have any questions about the product. Great Customer Support **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Benefits included complete control over all previous emails, whether for legal requirements, customer service, or anything else. The emails are professionally archived and securely backed up, making it easy to search for and access old emails. In case of a compliance audit, Jatheon makes it extremely easy to retrieve the required emails, attachments, and related files, which can be download into pdfs. ### 13. Jatheon Email Archiving Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | Information Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** User Dashboard and the ease of use. Very effective. It is also a Cloud based product which is what we were looking for in our migration from the old, discontinued product. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Just bringing our old data in...not the fault of Jatheon! Other than that, nothing. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Much faster results with Public Record requests. ### 14. Great Partner To Work With **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** What we like best about Jatheon is their response time, when we have an issue or a request they can jump on our box in a matter of minutes and figure everything out quickly. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** The interface from the product would need a little refresh as it doesn't look as a 2021 webpage but again, it's working well so not a big issue. The limit of 5000 export emails to PST is a little annoying when we have to export tons of emails but we deal with it. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Journaling to be compliant with local policies and laws. ### 15. Painless upgrade **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Jatheon's technicians undertake all the configuration and upgrading remotely and very efficiently. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** It is necessary to engage Jatheon to do this maintenance because the system is arcane and complex. However, this is not a great imposition, despite the time difference, as the technicians are proficient and obliging. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** We need long retention on e-mail due to contractual obligations and the length of our projects e.g. 30 year forest life cycle. Quite often a project exceeds the length of a manager's career and decisions from many years ago can impact on customer relationships years later. ### 16. Fantastic product with an even better support team backing it!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Jatheon Enterprise Data Archiving Solution?** We have been a Jatheon customer for over 10 years and have been extremely happy with how the product performs. Our appliance works without a hitch and is very easy to use. Like any technology solution there is sometimes minor issues, however, the Jatheon technical support team is top notch and is able to resolve any issues quickly and efficiently. In addition, the solution just works and requires very little management oversight to maintain. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Certain functions could be easier to use from the Web UI (i.e. searches for a large volume of email that needs to be exported to PST is a feasible, however, a bit cumbersome) **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Meeting our compliance needs by archiving all emails flowing in and out of our environment ### 17. Good product, great support, fair price. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Ability to capture all in & outbound mail for multiple business organisations same time and great support. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** No real dislikes. Would like some more 3rd party compatibility perhaps but that's scraping the barrel. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** If looking for low maintenance product which keeps your data secure and easily accessible, and does not require a genius to maintain it, this is a great product to look into. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Risk & Compliance management requirements. We now have full audited overview and access to mail data whenever required from any person or shared mailbox we want. ### 18. Jatheon - Simple and easy email archiving **Rating:** 3.5/5.0 stars **Reviewed by:** Brian M. | Lead System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Simple and easy to use. It's been very low maintenance and just works. Email restores have been fairly easy. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Search functionality could be better. The max size on exporting needs to be bigger as well. I have had to restore large amounts of emails and had to do it in chunks because of the max size limit to export. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Using the on premise product and able to retain emails long term. Price is inexpensive and support is good. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** The ability to restore deleted emails. Able to keep emails long term and create a case for legal purposes. ### 19. Review for Jatheon Archiving Suite **Rating:** 4.5/5.0 stars **Reviewed by:** Nalin j. | Leturer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2019 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Flexible, fast and secure email archiving solution.we can automate the email retention. This email archiving work as a backup tool. can use with outlook email. Jatheon Archiving provides Single Solution to Archive Everything. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Everything is good, there is no dislike anything for me. **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** highly recommend for everyone, provide secure, reliable for email security. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Use to monitor emails and take the backup of emails. ### 20. Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2018 **What do you like best about Jatheon Enterprise Data Archiving Solution?** Simple, easy to use, no hassle. Great support. Price is good. Hopefully in the future we will subscribe to the additional features that are available. Been using it for years. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** I have no real complaints at this point in time. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Compliance and backup ### 21. Archives all email with easy to use search engine **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Jatheon Enterprise Data Archiving Solution?** The web based search engine is much improved nad very essy to use. the Outlook plug in works well too. **What do you dislike about Jatheon Enterprise Data Archiving Solution?** Searches can be some what slow for complex searches. Basic search works best **Recommendations to others considering Jatheon Enterprise Data Archiving Solution:** Get as beefy an appliance as you can afford to support searches. **What problems is Jatheon Enterprise Data Archiving Solution solving and how is that benefiting you?** Archival of email for search and legal hold purposes. Allows us to minimize retention on Exchange. ## Jatheon Enterprise Data Archiving Solution Discussions - [What is Jatheon Archiving Suite used for?](https://www.g2.com/discussions/what-is-jatheon-archiving-suite-used-for) - [View Jatheon Enterprise Data Archiving Solution pricing details and edition comparison](https://www.g2.com/products/jatheon-enterprise-data-archiving-solution/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A16%3A16+-0500&secure%5Bsession_id%5D=ce1c8b0b-1529-4426-968a-58814a4a24d5&secure%5Btoken%5D=97edc883ef1071def3de548dc3d76b85b03ae5b00960c892a9b131d2ffdbc47d&format=llm_user) ## Jatheon Enterprise Data Archiving Solution Features **Functionality** - Email Storage - Encryption - Reporting - Migration - Archive Backup **Policy Management - Digital Communications Governance** - Communications Policies Enforcement And Tracking - Customizable Policy Templates **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Surveillance - Digital Communications Governance** - Real-Time Monitoring Of Digital Communications Channels - Alert System To Identify And Address Violation Of Policies **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Analytics and Reporting - Digital Communications Governance** - Tools To Analyze Communication Trends And Patterns - Compliance Metrics **Compliance Management - Digital Communications Governance** - Legal Requirements - Regulations Change Updates ## Top Jatheon Enterprise Data Archiving Solution Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,072 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,360 reviews) - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,602 reviews)