Jatheon Archiving Suite Reviews & Product Details

Jatheon Archiving Suite Overview

What is Jatheon Archiving Suite?

Jatheon’s enterprise email archiving solution offers advanced archiving capabilities and guarantees reliability, data security and compliance with legal and regulatory requirements.

Jatheon Archiving Suite Details
Languages Supported
English
Product Description

Jatheon’s enterprise email solution offers advanced archiving capabilities and guarantees reliability, data security and compliance with legal and regulatory requirements.


Seller Details
Seller
Jatheon
Company Website
Year Founded
2004
HQ Location
Toronto, Ontario
Twitter
@Jatheon
1,819 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®

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Jatheon Archiving Suite Reviews

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Director of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to setup, and it is a separate appliance. The folks at Jaytheon are easy to work with and respond quickly. They understand your business need to get this product up and running quickly and efficiently. The search and find function works blazing fast and it is easy to export the results. Review collected by and hosted on G2.com.

What do you dislike?

I don't like the interface. It is not intuitive and I have to read the manual frequently when I want to accomplish something. Too bad that it can't act as a mail server in times of crisis, it is just a repository for email that flows though your system. There are redundancies built into the Jaytheon solution but they are all just an archiver. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it serious consideration. If you see their demo, you will be impressed and quickly sold once you hear the price tag. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

A single source for email discovery and a backup/restore option for lost or corrupted emails. The appliance works as it should, and has been very reliable. The email searches are very fast and the export function to PST, PDF, or single emails is great. I can now handle an e-discovery request within a few minutes, what used to take hours and deliver a single pst file to the requestor. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Jatheon makes it easier for data management, can retrieve employee information when need. The user-friendly interface makes it simple to search for old emails, improving employee communication, transparency and accessibility. Review collected by and hosted on G2.com.

What do you dislike?

The pricing is average and they do not charge extra fees for additional users. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Contact Jatheon if you have any questions about the product. Great Customer Support Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits included complete control over all previous emails, whether for legal requirements, customer service, or anything else. The emails are professionally archived and securely backed up, making it easy to search for and access old emails. In case of a compliance audit, Jatheon makes it extremely easy to retrieve the required emails, attachments, and related files, which can be download into pdfs. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What we like best about Jatheon is their response time, when we have an issue or a request they can jump on our box in a matter of minutes and figure everything out quickly. Review collected by and hosted on G2.com.

What do you dislike?

The interface from the product would need a little refresh as it doesn't look as a 2021 webpage but again, it's working well so not a big issue. The limit of 5000 export emails to PST is a little annoying when we have to export tons of emails but we deal with it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Journaling to be compliant with local policies and laws. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Jatheon's technicians undertake all the configuration and upgrading remotely and very efficiently. Review collected by and hosted on G2.com.

What do you dislike?

It is necessary to engage Jatheon to do this maintenance because the system is arcane and complex. However, this is not a great imposition, despite the time difference, as the technicians are proficient and obliging. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We need long retention on e-mail due to contractual obligations and the length of our projects e.g. 30 year forest life cycle. Quite often a project exceeds the length of a manager's career and decisions from many years ago can impact on customer relationships years later. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

We have been a Jatheon customer for over 10 years and have been extremely happy with how the product performs. Our appliance works without a hitch and is very easy to use. Like any technology solution there is sometimes minor issues, however, the Jatheon technical support team is top notch and is able to resolve any issues quickly and efficiently. In addition, the solution just works and requires very little management oversight to maintain. Review collected by and hosted on G2.com.

What do you dislike?

Certain functions could be easier to use from the Web UI (i.e. searches for a large volume of email that needs to be exported to PST is a feasible, however, a bit cumbersome) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Meeting our compliance needs by archiving all emails flowing in and out of our environment Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Ability to capture all in & outbound mail for multiple business organisations same time and great support. Review collected by and hosted on G2.com.

What do you dislike?

No real dislikes. Would like some more 3rd party compatibility perhaps but that's scraping the barrel. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If looking for low maintenance product which keeps your data secure and easily accessible, and does not require a genius to maintain it, this is a great product to look into. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Risk & Compliance management requirements. We now have full audited overview and access to mail data whenever required from any person or shared mailbox we want. Review collected by and hosted on G2.com.

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Lead System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Simple and easy to use. It's been very low maintenance and just works. Email restores have been fairly easy. Review collected by and hosted on G2.com.

What do you dislike?

Search functionality could be better. The max size on exporting needs to be bigger as well. I have had to restore large amounts of emails and had to do it in chunks because of the max size limit to export. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Using the on premise product and able to retain emails long term. Price is inexpensive and support is good. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to restore deleted emails. Able to keep emails long term and create a case for legal purposes. Review collected by and hosted on G2.com.

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Leturer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Flexible, fast and secure email archiving solution.we can automate the email retention. This email archiving work as a backup tool. can use with outlook email. Jatheon Archiving provides Single Solution to Archive Everything. Review collected by and hosted on G2.com.

What do you dislike?

Everything is good, there is no dislike anything for me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

highly recommend for everyone, provide secure, reliable for email security. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Use to monitor emails and take the backup of emails. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Simple, easy to use, no hassle. Great support. Price is good. Hopefully in the future we will subscribe to the additional features that are available. Been using it for years. Review collected by and hosted on G2.com.

What do you dislike?

I have no real complaints at this point in time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Compliance and backup Review collected by and hosted on G2.com.

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AH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The web based search engine is much improved nad very essy to use. the Outlook plug in works well too. Review collected by and hosted on G2.com.

What do you dislike?

Searches can be some what slow for complex searches. Basic search works best Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get as beefy an appliance as you can afford to support searches. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Archival of email for search and legal hold purposes. Allows us to minimize retention on Exchange. Review collected by and hosted on G2.com.

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