Jamf Reviews & Product Details

I love how easy it is to manage our fleet of 700+ devices. I can easily review the status of a device and push out any updates or apps that my users need Review collected by and hosted on G2.com.

Certain new features can be tricky to implement. We had a few issues with Self Service+ when we launched it, and it kinda messed up Jamf connect. Review collected by and hosted on G2.com.

Jamf Pro consistently does an excellent job of staying up to date with Apple, while also introducing its own innovations on top of that. Review collected by and hosted on G2.com.

Not much. Would like to see additional improvements to updating 3rd party apps. Review collected by and hosted on G2.com.

It’s genuinely best-in-class MDM software for Macs and mobile devices. It’s easy to use, and it can support an environment that’s as simple or as complex as you need. For me, it really feels like a “one size fits all” MDM. Review collected by and hosted on G2.com.

Right now, the AI Assistant is falling short of what I’d expect. It crashes a lot and the performance has been inconsistent. Review collected by and hosted on G2.com.

It's head and shoulders the best MDM for Macs. There are tons of customization available between packages, profiles and scripts to install exactly what you want and how you want to. We use the API to integrate with our software ordering portal and hardware replacement automation workflow, saving technicians and end users hours of manual work. The new Blueprints let your drag and drop just the features you need to enforce. Our customer service team is very responsive and is always one call away. Review collected by and hosted on G2.com.

Changes to the backend of Configuration Profiles to support new features and provide a better experience take a while to implement. Review collected by and hosted on G2.com.

It's easy and logical, but you can also tweak it to do very advanced tasks. It's easy to see that Jamf Pro is developed by Apple lovers/users. The replication of commands is second to none. Review collected by and hosted on G2.com.

The interface needs an update. Especially the Jamf admin and composer tool. Looking forward to device compliance in a better way than the old. Sometimes new features could have more in-depth documentation. Review collected by and hosted on G2.com.

I like the user friendliness of the UI making it easy for the customer to string along, the strong community around it and how close we are with Jamf. They take us and our feedback seriously, which makes it easy to deliver what our customers need. Review collected by and hosted on G2.com.

That Jamf School API is lacking features which makes it hard to effectively set up environments for different customers fast Review collected by and hosted on G2.com.

I like how Jamf helps manage client Macs in a professional environment by removing a lot of manual work. The community around Jamf is a big plus for me, offering a sense of support and shared knowledge. I particularly love the blueprints feature, which feels like a lifesaver, especially for managing different site environments. Also, the initial setup of Jamf was very easy, which made the transition smooth for us. Review collected by and hosted on G2.com.

I find the regular use of sites and the documentation problematic. It seems like there's room for improvement in how these features operate or are explained, which can make things a bit confusing at times. Review collected by and hosted on G2.com.

Jamf makes managing Apple devices simple: zero-touch deployment, reliable policy and patch management, and a self-service portal that users love. It’s built for Apple, so new macOS/iOS features are supported from day one. Review collected by and hosted on G2.com.

Pricing can become expensive as the fleet grows, and the interface feels dated and isn’t always intuitive to use. Some more advanced tasks still require scripting, and the reporting tools could be more flexible and easier to tailor to what I need. Review collected by and hosted on G2.com.

The ease of configuration, setup, and management of Apple devices. Moving from Intune to Jamf has made management as an IT admin much more streamlined. I also love the application catalog. Review collected by and hosted on G2.com.

The non-customizable URL for our Jamf instance when opting into Elevate and having to manage multiple accounts in each product. Review collected by and hosted on G2.com.

What’s best about Jamf is how well it handles Mac management behind the scenes. It automates software updates, keeps security tight, and lets users install what they need through Self Service without getting in the way of their daily work. Review collected by and hosted on G2.com.

Jamf is powerful, but some things are more complicated than they need to be. The interface can feel a bit outdated, finding the right settings or information is not always straightforward, and some features that should work well together still require workarounds or scripting. The API also has its limitations, and troubleshooting issues across policies, profiles, and software updates can take more time than it should. Overall, it does the job, but there is room to make it simpler, more consistent, and easier to manage at scale. Review collected by and hosted on G2.com.