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ITS Jamf Integration Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the easy integrations of ITS Jamf, enhancing usability and implementation with customer support excellence. (2 mentions)
Users highlight the great customer support of ITS Jamf Integration, enhancing their overall experience and usability. (1 mentions)
Users find the implementation ease of ITS Jamf Integration greatly enhances their overall experience and usage frequency. (1 mentions)
Users find that Jamf offers easy integration with ServiceNow, enhancing their overall operational efficiency. (1 mentions)
Users value the user-friendly interface of ITS Jamf Integration, facilitating easy asset data import and implementation. (1 mentions)
Users find it expensive for small-scale companies, though it may be justified for larger organizations. (1 mentions)
Users find the cost prohibitive for small businesses, making it less accessible for smaller-scale operations. (1 mentions)

Top Pros or Advantages of ITS Jamf Integration

Top Cons or Disadvantages of ITS Jamf Integration

Sagar R.
SR
Sagar R.
SME (Jamf) | Desktop Architect (Mac)
Enterprise (> 1000 emp.)
"Robust Device Management with ITS Jamf Integration"
4.5/5
What do you like best about ITS Jamf Integration?

Keeps Apple Device Inventory up to date, no manual entry update is required. Helps to track unused software, so that we can save cost on license software. Provides real time data without logging into multiple systems. Setup is simple and interface is easy to manage Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

Limited API options Only supports macOS devices should be for Mobile devices too Review collected by and hosted on G2.com.

PR
pratheba r.
TA Specialist
Consulting
Small-Business (50 or fewer emp.)
"ITS Jamf integration"
5/5
What do you like best about ITS Jamf Integration?

ITS Jamf integration helps to import asset data easily. As usual, the customer support is great and it is user-friendly. Easy to implement and this increases the frequency of use compared to others. ITS Jamf provides a lot of features. Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

To be more specific, limited API interaction here Review collected by and hosted on G2.com.

Prajwal P.
PP
Prajwal P.
Technical Lead
Enterprise (> 1000 emp.)
"Easy integration of CMDB"
4.5/5
What do you like best about ITS Jamf Integration?

ITS makes Integration with ServiceNow made easy with Jamf. Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

I see it's cost expensive for small scale company. But it's if you are large scale company it's worth paying. Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Systems Engineer II (End User Services)
Enterprise (> 1000 emp.)
"CMDB integration with ease"
5/5
What do you like best about ITS Jamf Integration?

ITS makes the process of integrating your JAMF assets into ServiceNow so simple. A few custom templates, a service account and a read only account in JAMF and you are set up! Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

While it is very simple to set up and use, you definitely pay for that convenience. If you are a large enough corporation that it makes sense to set it and forget it, the cost is well worthwhile. If you have a smaller footprint of IT assets, it may not be cost effective. Review collected by and hosted on G2.com.

asmi p.
AP
asmi p.
Assistant Consultant
Enterprise (> 1000 emp.)
"ITS Jamf Integration"
3.5/5
What do you like best about ITS Jamf Integration?

yes very much for the process compliance and it helps management to plan on the procurement on actual license requirement Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

integration takes time compared to SCCM installation/remove Review collected by and hosted on G2.com.

GD
Gokul D.
ITSM Manager
Enterprise (> 1000 emp.)
"JAMF Integration"
4/5
What do you like best about ITS Jamf Integration?

The Integration looks great. It helps the SAM Pro implementation and getting S/W and HW data for MAC devices a lot easier.. Helps with harvesting Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

Would like to see provisioning of s/w as part of the core capability without the orchestration Review collected by and hosted on G2.com.

DP
Daniel P.
ServiceNow Developer
Enterprise (> 1000 emp.)
"Easy to use app"
4/5
What do you like best about ITS Jamf Integration?

JAMF integration was very seamless and intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

Don't really have any major dislikes with this application. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great and easy to use!"
3.5/5
What do you like best about ITS Jamf Integration?

This connector has helped us populate and keep some of our IT Assets current and accurate! Review collected by and hosted on G2.com.

What do you dislike about ITS Jamf Integration?

The connector is not easily configurable. Review collected by and hosted on G2.com.