--- title: ITRS Uptrends Reviews meta_title: 'ITRS Uptrends Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how ITRS Uptrends works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 14 scale: '5' date_modified: '2026-09-28' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

ITRS Uptrends Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the easy debugging capabilities of ITRS Uptrends, facilitating quick issue resolution and effective monitoring. (1 mentions)
Users find the easy setup of ITRS Uptrends to be efficient, requiring no code or configuration changes. (1 mentions)
Users find ITRS Uptrends' implementation exceptionally easy, enabling quick setup with minimal effort required. (1 mentions)
Users value the easy setup and comprehensive monitoring features of ITRS Uptrends, enhancing their application oversight. (1 mentions)
Users value the reliability of ITRS Uptrends, ensuring consistent uptime monitoring with seamless implementation and excellent support. (1 mentions)

Top Pros or Advantages of ITRS Uptrends

DM
Duncan M.
Head of IT
Mid-Market (51-1000 emp.)
"Uptrends Delivers Reliable Global Monitoring and Alerts"
5/5
What do you like best about ITRS Uptrends?

We have used Uptrends for over 10 years now and has provided great alerting on our servers and websites to ensure our sites and services are accessible from anywhere in teh world. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

The only limitation we would like to see addressed in the next release would be more granular monitoring of server-level services, and potentially more automations to trigger remediation actions. Review collected by and hosted on G2.com.

SD
Srikanth D.
Senior Digital Architect
Mid-Market (51-1000 emp.)
"Hassle free Application Monitoring integration"
5/5
What do you like best about ITRS Uptrends?

Uptime monitoring and Synthetic users setup and operational within an hour. No changes (code OR config) required whatsoever for monitoring web applications, and it's simple and within a few clicks. This is very easy to implement.

Detailed monitoring options, like type of Browser, synthetic users can be from any country/location across the world, concurrent calls to avoid false positives, detailed developer console reports for troubleshooting, and many more capabilities.

Synthetic users can simulate user journeys, for example: Product discovery or checkout.

RUM with little to no effort through GTM script injection. Integration with the website is very easy for RUM.

Robust reporting and scheduling options.

Great customer support, always get back within a day with a detailed and accurate response. Number #1 support team also helps with the setup of synthetic user journeys or anywhere you are stuck.

We extensively use Uptrends on a daily basis for Application uptime monitoring, as well as troubleshooting end-user issues via RUM. We have replaced manual monitoring after getting Uptrends onboard. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

More enhancements can be done on reports perspective. Review collected by and hosted on G2.com.

DV
Dejan V.
Service Delivery Manager
Mid-Market (51-1000 emp.)
"Very good monitoring option that meets our requirements."
5/5
What do you like best about ITRS Uptrends?

Configuration user-friendly. Reports are created quickly. Very clear and user-friendly operation. Support integrated with ticket system. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

Currently no disadvantages. The customer's requirements can be implemented. Review collected by and hosted on G2.com.

Cam B.
CB
Cam B.
Principal
Mid-Market (51-1000 emp.)
"OK monitoring. Horrible contract"
0/5
What do you like best about ITRS Uptrends?

Their monitoring service has reasonably good functionality. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

When signing up and clicking through their agreement, you are agreeing to a 12 month contract with a 90 day termination notice. If you ask to cancel, their customer service will send you a screenshot of their contract with these terms highlighted. Review collected by and hosted on G2.com.

Arquimedes C.
AC
Arquimedes C.
COO & Founder
Small-Business (50 or fewer emp.)
"Outstanding external monitoring"
5/5
What do you like best about ITRS Uptrends?

The possibility of taking action whenever a problem shows in our servers, reducing time offline in the services we provide to our customers. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

The lack of more specific alerts based on the service that the system is monitoring Review collected by and hosted on G2.com.

Travis R.
TR
Travis R.
Director, Cloud Services & Support
Mid-Market (51-1000 emp.)
"Great for our external site monitoring and alerting our teams of an outages."
4/5
What do you like best about ITRS Uptrends?

The wide monitoring checkpoints from around the world and highly customized monitoring capabilities. The screen capture during a downtime event has been very useful in helping to provide root cause analysis for our teams. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

The user interface could use an update to a more modern look at feel. It's slightly cumbersome to navigate and configure and takes some time to get it up and running. Review collected by and hosted on G2.com.

Lasha J.
LJ
Lasha J.
Deputy Head Of IT Operations Department
Small-Business (50 or fewer emp.)
"Good web site performance monitoring tool"
3.5/5
What do you like best about ITRS Uptrends?

Good tool for web site performance tracking. Web site can be monitored from more than 200 location. Easy to set up and open for integration with chaops or incident management software. Instant alerting and detailed info with error codes helps monitoring team to provide accurate data for quick fix. Test web page performance option is great to receive detailed info. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

Reports and alerts on mail are like hard coded, would like to have option for customization. Support is not quick on response. Had payment issue few times, added card few times to pay the bill. Review collected by and hosted on G2.com.

Lorelei G.
LG
Lorelei G.
Business Owner
Small-Business (50 or fewer emp.)
"Excellent Monitoring Software"
5/5
What do you like best about ITRS Uptrends?

The ease of use of the software and the additional website speed tools. I was able to monitor a lot of websites for an affordable price. The customer service was good. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

The contract terms where you have to cancel with 90 Days. Review collected by and hosted on G2.com.

CS
Chuck S.
Web Services Coordinator
Small-Business (50 or fewer emp.)
"Website Uptime Monitoring"
4.5/5
What do you like best about ITRS Uptrends?

Uptrends is an easy to configure website monitoring tool that allows you to confidently oversee the performance of your customers' websites. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

The alerts can be slightly annoying if you don't take the time to configure the monitoring properly. leaving it at default settings means you're going to have servers all over the globe pinging sites that may depend on a more localized traffic which might cause some false alerts. Review collected by and hosted on G2.com.

Zach C.
ZC
Zach C.
Account Executive
Computer Networking
Small-Business (50 or fewer emp.)
"Proactive Vs Reactive"
5/5
What do you like best about ITRS Uptrends?

UpTrends empowers me to be aware of action that needs to be taken in the wake of downtime. Review collected by and hosted on G2.com.

What do you dislike about ITRS Uptrends?

I don't have any major dislikes. I like the interface, branding, and functionality. I've had times where I've forgotten that UpTrends was there at all, until I'd power cycle a machine and get an email. Review collected by and hosted on G2.com.