--- title: isLucid Reviews meta_title: 'isLucid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how isLucid works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 11 scale: '5' date_modified: '2026-06-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # isLucid Reviews **Vendor:** Lucid Agreements **Category:** [Transcription Software](https://www.g2.com/categories/transcription) **Average Rating:** 4.9/5.0 **Total Reviews:** 11 ## About isLucid isLucid is an AI voice agent platform that replaces traditional call center operations with intelligent, always-on voice agents. Businesses use isLucid to handle inbound and outbound customer calls around the clock — resolving support requests, scheduling appointments, processing orders, and qualifying leads without human intervention. The platform combines two core products: Voice AI for natural, human-like phone conversations, and Smart Analytics for real-time call insights, sentiment tracking, and performance monitoring. Together, they create a self-improving system where every call makes the AI smarter. isLucid serves businesses across BPO, retail, healthcare, financial services, real estate, technology, telecommunications, and insurance. It supports 100+ languages, deploys in as little as 2 weeks, and typically reduces call handling costs by 70% while maintaining 24/7 availability with zero hold times. For organizations with strict data requirements, isLucid offers on-premise deployment through its Physical Agent Box — a dedicated hardware solution that runs entirely within the customer's data center with zero cloud dependency. ## isLucid Reviews ### 1. Good product for marking details and creating tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Patricija L. | SEO Intern , Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about isLucid?** isLucid allows you to bookmark important details that come up during the meeting and straight away turn them into tasks. This is very comfortable because you have the most significant parts emphasized and it helps with follow-ups regarding tasks **What do you dislike about isLucid?** Didn’t see any problems with the software except the agenda feature sometimes does not work, but it's not the essential feature for me **What problems is isLucid solving and how is that benefiting you?** isLucid really helps to manage the information you receive in meetings. I am able to automatically gather important details and turn into tasks if I need to remember them for the future. All of this is done very fast while having the meeting ### 2. Valuable meetings anywhere at any time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about isLucid?** While transcribing the meeting, isLucid allows you to automatically mark details and tasks. I can do this through voice commands which meant that I could hold a meeting wherever I wanted to. I could do it even on the phone, and not worry that I am missing something. **What do you dislike about isLucid?** A few times I could not start transcription since it was lagging. It was restored in a few minutes. **What problems is isLucid solving and how is that benefiting you?** isLucid automates every part of your meeting and you do not have to worry about doing anything manually. Its voice commands for bookmarks allow you to hold a meeting anywhere and this is what I did. ### 3. isLucid gives an agenda for productive and timely meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about isLucid?** I could take a pre-made agenda template in isLucid or suggest my own custom version to have all the tasks visible. It’s great because all items of the meeting that need to be done are on the agenda. Whenever I talk through something, I can just tick it off. **What do you dislike about isLucid?** Don’t have any complaints about the software, works well. **What problems is isLucid solving and how is that benefiting you?** Even before the actual meeting, isLucid helps you prepare by giving an agenda template of the most used situations or using your own to track how the meeting goes. Combined with transcription and managing all tasks and details during the actual meeting, I cannot imagine how your work can get even more easier and productive. ### 4. isLucid is amazing for online lectures in university **Rating:** 5.0/5.0 stars **Reviewed by:** Domas B. | Lead Research Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about isLucid?** isLucid really saves a lot of time because during the meetings I do not have to do any manual notes **What do you dislike about isLucid?** There were no problems and I did not dislike anything. The software is easy to use, understand and implement in online meetings **What problems is isLucid solving and how is that benefiting you?** isLucid makes online meetings productive by automating task and meeting management, allowing to bookmark important details and saving the record of the meeting minutes. This benefits me because I want to improve the quality of my online lectures with less effort and have all information saved. ### 5. isLucid for sales management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about isLucid?** The most useful isLucid attachment is meeting transcription. It helped me to take notes of the most important thing from the meeting with clients and co-workers. **What do you dislike about isLucid?** isLucid Only works with Microsoft Teams. **What problems is isLucid solving and how is that benefiting you?** It helped me collect the most important parts from the meeting that I needed to remember by making a transcripted meeting file with all my tagged items. I had all meeting information in one place. ### 6. Great tool for efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about isLucid?** isLucid is great when it comes to managing meeting that include a lot of stakeholders. When you are having monthly reporting meetings and you do recordings of videos, you can easily get back to the most essential parts instead of looking the recrding or you can read through as well. It's great tool to save time, instead of putting tasks after meetings you can do it on the spot, easily organize the meeting minutes and decisions, it's easy this way to keep track of everything. Not putting meeting minutes as well helps you focus on the meeting and it's quality. With a fast pace environment is a go to tool, to help you to stay on top with your priorities. **What do you dislike about isLucid?** At the moment there's nothing I'm unhappy about, only downside at the moment is that it's not able to connect with github, as half of the projects go there. **What problems is isLucid solving and how is that benefiting you?** Easier and quickly made outputs, you can go back to past meetings and review specific parts. The most important quality is efficiency, if discussions were made in a meeting and no outcome happened it is easy to notice it and in upcoming meeting take a clear decision. It helps to ensure the whole organization is aware what department is doing and helps with settings tasks quickly ### 7. Very helpful for online consultations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about isLucid?** I'm a doctor and sometimes I need to give lectures for students via MS Teams as well as online consultations for people. With isLucid I can provide full transcription or meeting minutes for students after the lecture so they would have somewhere to look at while studying. This helps not to disturb the attention of students as they don't need to take notes anymore. Also you can send summarized lectures for those who were absent. With consultations, I can always have where to look at when I need information about my patients to remember what we were discussing previous time if it was online. **What do you dislike about isLucid?** Would love to be using isLucid not only for online meetings, would be helpful to have such kind of tool for face-to-face meetings. **What problems is isLucid solving and how is that benefiting you?** Having always accurate information, no more lost important details and knowing where to look at quickly when you need some information ### 8. Good product for marking details and creating tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about isLucid?** isLucid allows you to bookmark important details that come up during the meeting and straight away turn them into tasks. This is very comfortable because you have the most significant parts emphasized and it helps with follow-ups regarding tasks **What do you dislike about isLucid?** Didn’t see any problems with the software **What problems is isLucid solving and how is that benefiting you?** isLucid really helps to manage the information you receive in meetings. I am able to automatically gather important details and turn into tasks if I need to remember them for the future. All of this is done very fast while having the meeting ### 9. Amazing tool for managing online meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about isLucid?** Since online meetings became frequent, isLucid saves time. I don't have to take my notes manually because it allows bookmarking important information. I liked that after the online meetings, I have full information about it: the transcript, meeting minutes as well as recommendations. **What do you dislike about isLucid?** Currently, I don't face any issues, everything works great. **What problems is isLucid solving and how is that benefiting you?** Saving time, increasing productivity and efficiency, having full and accurate information. ### 10. Amazing product for notes taking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about isLucid?** Online meetings have become part of my daily life and until now I had to take notes manually. When I discovered isLucid and the features it offers, I decided to try it. Now my meetings are fully automated and I do not haveo think about writing down anything. **What do you dislike about isLucid?** The software at times works slow but that is not a big problem **What problems is isLucid solving and how is that benefiting you?** isLucid automates meetings and allows you to have all the information from the meetings which saves time. I can now relax during meetings because I know that all the notes will, either way, be recorded. ### 11. Good product! **Rating:** 5.0/5.0 stars **Reviewed by:** Greta V. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2022 **What do you like best about isLucid?** Very efficient meetings, saved me a lot of time on taking notes. **What do you dislike about isLucid?** Everything was quite good, don't have any bad thoughts about this product. **What problems is isLucid solving and how is that benefiting you?** - meeting notes - translations Basically saves time and gets more details. - [View isLucid pricing details and edition comparison](https://www.g2.com/products/islucid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+05%3A53%3A22+-0500&secure%5Bsession_id%5D=1c79396b-908c-48ef-8cd1-bc46ae24dd1f&secure%5Btoken%5D=4084f1f0792e386b8ca978ab85ea0fb6a1ba4ac1e78e16634e177df99149e0f4&format=llm_user) ## isLucid Features **Voice** - Dictation - Accuracy **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Voice Recognition - AI Voice Assistants** - Voice Recognition **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Generative AI** - AI Text Generation - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Security - API - Integrates With Existing Applications **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top isLucid Alternatives - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (494 reviews) - [Descript](https://www.g2.com/products/descript/reviews) - 4.6/5.0 (887 reviews) - [MeetGeek](https://www.g2.com/products/meetgeek/reviews) - 4.6/5.0 (487 reviews)