The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configuration management straightforward and reliable, and it has held up well as my setup grew more complex.

The interface is clean and intuitive. I was productive almost immediately, and the layout keeps the features I use most within easy reach rather than buried in menus. Performance has been solid throughout: fast load times, responsive interactions, and no noticeable slowdowns even under heavier use.

Integrations are a real strength. It connects cleanly with the Apple ecosystem and plays well with the other tools in my stack, so I rarely have to jump between apps to get something done. On top of all that, the support team has been consistently responsive and genuinely helpful whenever I've had a question. Review collected by and hosted on G2.com.

Better automations with vulnerability remediations would be helpful. The process is more manual than I would like. Review collected by and hosted on G2.com.

I really like how easy it is to use and the clean, modern interface. Deployment across our MacBook fleet is also straightforward. Support has always been wonderful, and the integrations support team is especially helpful. The performance of the tool has consistently been great, and the pricing value it brings is a bonus. Review collected by and hosted on G2.com.

The AI capabilities haven’t been the most useful so far, but we’re still eager to test out the Iru MCP soon. Review collected by and hosted on G2.com.

The new EDR Solution seems pretty robust, Assignment maps are really useful , being able to use IFTTT( if this then that) style arguments to assign apps , limitations and conditions for each endpoint.. Review collected by and hosted on G2.com.

You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local password replacement policy, you can get locked out of your user because its managed by Google,yet Iru thinks you need to change your password. When setting up IDP sync this setting should be turned off automatically instead of having and alert or disclaimer reminding you of the potential conflict. Review collected by and hosted on G2.com.

Iru helps reduce our need for full-time IT staff, making remote IT management more straightforward. Iru integrates really easily with our Google Workspace and Apple Business Manager, which helps us automate new employee and offboarding employee workflows. The support team is also responsive. Review collected by and hosted on G2.com.

Some parts of the interface are not designed for non-IT folks, so for our specific use cases and with our specific team, it would be helpful if there were more non-technical support features. Review collected by and hosted on G2.com.

I like the relatively simple interface of Iru. With various blueprints, you can set up different groups for devices and use library items to configure specific apps and settings. This makes the entire setup quite simple and causes little additional effort. Review collected by and hosted on G2.com.

I find the pricing a bit inflexible because it always works in device buckets. That means you have fixed limits of 50 or 75, etc., or other devices. A bit more flexibility would be better for us as a small company. Review collected by and hosted on G2.com.

The Iru UI is very clean, modern, and easy to navigate. Setup is very straightforward that you could get everything up and running in a few hours. It's a great MDM for managing macOS devices and natively supports external IDPs such as Entra ID or Google or Okta and ABM for zero touch deployment. There's also a really large catelog of natively supported 3rd party apps (Chrome, Zoom, Slack, M365, etc.). Creating different blueprints or layouts for different groups or teams of users is very useful as well. Their blueprint UI is drag and drop and toggle buttons so its very easy to do setup. Their pricing has been increating over the years but still a more cost efficent option to JAMF. Review collected by and hosted on G2.com.

There's no option to manually remove or silence device alerts. The only fix is to resolve the "issue/conflict" itself but in some cases its not actually a real issue. There's no integration with any asset management/tracking platforms. Review collected by and hosted on G2.com.

IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient.

The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Review collected by and hosted on G2.com.

That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. Review collected by and hosted on G2.com.

Kandji provides an ease of access to creating profiles for Mac Admins. It allows multiple features to be applied to individual profiles, along with an easy deployment process. Seamless integrations between ABM and Kandji to allow for an easy ADE profile setup. Review collected by and hosted on G2.com.

Kandji is a bit lacking in terms of location tracking, remote access capabilities, and constant uptime of device tracking. Sometimes it is a bit late to the party with updating if devices are online, however eventually they will pop up! Review collected by and hosted on G2.com.

It's easy and efficient. It's genuinely a lifesaver for IT, Ops, Compliance. I would not be without it. Review collected by and hosted on G2.com.

Not much. The name change was a pain. But that's ok. Review collected by and hosted on G2.com.

The easy functionality of deployment across a wide range of remote devices. Review collected by and hosted on G2.com.

The cost, as a while it is very expensive but as a small IT team supporting remote users it has a huge benefit. Review collected by and hosted on G2.com.