--- title: Iru Reviews meta\_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 842 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 842 scale: '5' date\_modified: '2026-08-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### Iru Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. [(339 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews)

Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. [(251 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews)

Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. [(173 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews)

Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. [(150 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews)

Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. [(148 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews)

Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. [(71 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews)

Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. [(55 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews)

Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. [(53 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews)

Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. [(51 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews)

Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. [(46 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Iru

##### 1. Ease of Use

Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management.
[
See 339 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you like about Iru?

I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

##### 2. Customer Support

Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered.
[
See 251 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you like about Iru?

I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Iru: The Go-To Tool for MDM and Endpoint Security"

What do you like about Iru?

The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati

##### 3. Device Management

Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees.
[
See 173 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you like about Iru?

Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

##### 4. Easy Setup

Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process.
[
See 150 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you like about Iru?

Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you like about Iru?

Although some skepticism in the community (which is normal when an Apple-only tool extends support for Windows devices), Iru keeps being an exceptiona

##### 5. Apple Device Management

Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness.
[
See 148 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Iru: The Go-To Tool for MDM and Endpoint Security"

What do you like about Iru?

The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

### 5 Cons or Disadvantages of Iru

##### 1. Missing Features

Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality.
[
See 71 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Omri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omri V.")
OV

Omri V.

Mid-Market (51-1000 emp.)

4.0/5

"On point MDM solution"

What do you dislike about Iru?

You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local pa

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

##### 2. Lacking Features

Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience.
[
See 55 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you dislike about Iru?

There aren't really any things that I dislike. There are some areas that could be improved, but overall, they've taken feedback and implemented it wel

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

##### 3. Device Management

Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges.
[
See 53 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you dislike about Iru?

We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a

JN

Jeremy N.

Mid-Market (51-1000 emp.)

4.5/5

"Extremely Easy Apple Device Management with Helpful Alerts"

What do you dislike about Iru?

For some reason it keeps disconnecting and unmanaging my apps. I am sure this is something on my end.

##### 4. Limited Compatibility

Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices.
[
See 51 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you dislike about Iru?

We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy Deployments for Standardized Configurations"

What do you dislike about Iru?

The Windows support is somewhat newer. I don't use it to manage Windows, but might be a downside to some orgs.

##### 5. Expensive

Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging.
[
See 46 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

MS

Marwan S.

Mid-Market (51-1000 emp.)

5.0/5

"Clear, Real-Time Tracking That Boosts Efficiency and Accountability"

What do you dislike about Iru?

The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting opti

 ![Thomas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas C.")
TC

Thomas C.

Sr. Systems Administrator

Mid-Market (51-1000 emp.)

4/23/2026

"Seamless Fleet Management with Intuitive Setup"

5/5

What do you like best about Iru?

I love how Iru is so easy to set up and manage. I got tired of having to be the only person that understood our management solution, but now with Iru, any junior admin could pick it up in just an hour of training. The self-service feature is a standout for me, allowing me to deploy anything from applications to bookmarks to custom scripts to fix a variety of problems or make changes. It really gives me everything I could hope for. Also, the fact that it helps keep my devices and software up to date is incredibly helpful. The platform is so intuitive that I was able to build out everything I needed quickly, and it’s a truly great product that I’ve recommended to friends and colleagues. For ease of use, I think it's best in class at this moment in time. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Honestly, pretty much like every aspect of Iru, my only minor complaint is since we've moved from Kanji to Iru, the online chat now has an intermediary step where you have to kinda go through a bunch of AI guided stuff until you get to a person. For my own stake, I would much rather be able to go straight to a person like I did when it was still Kanji. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

I use Iru to keep my fleet up to date and track software deployments to devices. The self-service feature allows deploying apps and custom scripts, offering everything I need. It integrates with Axonius, necessary for security teams. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

MS

Marwan S.

Machine Learning Engineer

Higher Education

Mid-Market (51-1000 emp.)

2/3/2026

"Clear, Real-Time Tracking That Boosts Efficiency and Accountability"

5/5

What do you like best about Iru?

What I like best about Iru is the tracking feature. It gives clear, real-time visibility into activities and progress, which makes monitoring tasks and workflows much easier. Having everything tracked in one place reduced follow-ups, improved accountability, and helped me spot issues early. It noticeably improved efficiency and saved time compared to manual tracking methods. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting options, which makes it harder to analyze data for specific time ranges or use cases. Occasional delays in updates also reduce real-time accuracy. Adding more configurable tracking views, faster refresh times, and exportable reports would significantly enhance the overall experience. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru solves the problem of fragmented and manual tracking by centralizing all tracking activities in one platform. It improves visibility, reduces the risk of missing updates, and makes it easier to monitor progress in real time. As a result, I spend less time on follow-ups and manual reporting, decisions are made faster, and overall workflow efficiency has improved. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Marwan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwan S.")
MS

Marwan S.

Jr. Software Engineer

Mid-Market (51-1000 emp.)

1/31/2026

"Game-Changing Automation and AI Insights in One Streamlined Device Management Hub"

5/5

What do you like best about Iru?

The automation and AI-driven insights are absolute game-changers. Iru has successfully unified Apple, Windows, and Android management into a single, sleek interface. The "Auto Apps" library is particularly impressive—it handles patching and updates for over 200 applications autonomously, which has drastically reduced our IT ticket volume. The zero-touch deployment via Apple Business Manager works flawlessly every time. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The transition from the Kandji branding to Iru was a bit sudden, and while the AI features are powerful, the learning curve for advanced "Assignment Maps" can be a bit steep for new admins. Additionally, the list view customization in the admin console could be more flexible to allow for better filtering of massive device fleets. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru solved our fragmented tool problem. Before Iru, we were using three different tools to manage Macs, Windows PCs, and mobile security. Iru unified these under one lightweight agent. It has automated our security compliance (CIS Benchmarks) and ensured that our remote workforce is always patched without manual intervention. This has saved our team roughly 15-20 hours of manual labor per week. Review collected by and hosted on G2.com.

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2/3/2026
Current UserValidated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

4/17/2026

"Clean, High-Performance Platform with Fair Pricing and Strong Support"

5/5

What do you like best about Iru?

The solution itself is very clean and clear. The functions are easy to understand and change ourselves. The support is generally really good and even the sales teams are clear and don't try to trick you into anything.

You can integrate your SSO solution so saving stress with user names and passwords, and the performance of the system is really good. We've never had an issue with platform performance.

The pricing is fair and for us, the increased compliance for our security standards is excellent. They have implemented an AI system for support and some other bits. It's good so far. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The only downside I’ve found so far is the support around specific integration issues. For example, with Sophos Intercept X, there aren’t clear instructions for implementing Sophos in Iru. I understand the reasoning behind that, but it still doesn’t necessarily help us as a company. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru has transformed how we manage our Apple devices, giving us a clear understanding of our devices, updates, and the users across our systems. The assignment maps have been a great update, making it easier to manage things in a more granular way. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Vladislav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vladislav K.")
VK

Vladislav K.

IT Director

Mid-Market (51-1000 emp.)

7/16/2026

"Easy to Use Yet Powerful and Customizable"

5/5

What do you like best about Iru?

Above all, Iru is easy to use and doesn’t bog staff down with training or require them to read extensive documentation, while still remaining a very powerful and customizable tool for our environment. Review collected by and hosted on G2.com.

What do you dislike about Iru?

It's really hard to find a downside to the product. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

We manage over 150 iOS devices across many locations. We're able to push updates, policies, apps, and bookmarks to all of our devices with ease. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Louisa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louisa H.")
LH

Louisa H.

IT Systems Team Leader

Mid-Market (51-1000 emp.)

6/17/2026

"Excellent, intuitive MDM solution with a fantastic user interface"

5/5

What do you like best about Iru?

The simple and easy to use UI makes navigating the dashboard incredibly intuitive and straightforward for managing our devices daily.

The ability to upload our own app packages helps to make deployments easy for end users. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Forcing updates of custom apps is a bit tedious because it requires setting up an explicit audit and enforce mechanism every time, but that is understandable as they are custom apps. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru makes managing our MacBook estate incredibly straightforward. It helps us automate device configurations and software deployments effortlessly. The biggest benefit for us is the continuous compliance monitoring, which ensures all endpoints strictly adhere to the security standards required for our various industry accreditations without demanding manual audits from our IT team. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

6/26/2026

"Simple Mac MDM That Saves Hours"

5/5

What do you like best about Iru?

Iru has made managing our mac devices simple. Compared with more complex MDM tools, it is easy to setup and use. It's perfect for our use case and can handle fleets of Macs with ease. Setting up the integration with Apple Business Manager has reduced hours of manual work. On top of that, Iru’s support team is responsive and genuinely helpful whenever we need them Review collected by and hosted on G2.com.

What do you dislike about Iru?

I would say some UI and UX improvements could be added. Ideally a quicker way to setup custom Blueprints. But once the Blueprints are setup they can be duplicated and modifying them for custom tasks is much quicker. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru has made managing our fleet of Mac way easier. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Ben W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben W.")
BW

Ben W.

COO

Small-Business (50 or fewer emp.)

6/8/2026

"Easy for Non-IT Teams—Makes Access and Onboarding Hassle-Free"

4.5/5

What do you like best about Iru?

Easy to use, even for non-IT people in the business. When we run into access issues or need to onboard a new starter onto an existing machine, IRU makes the process straightforward and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I don’t really have anything I dislike. There are a few areas that could still be improved, but overall they’ve listened to feedback and have implemented changes well over time. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

In a world where most of the workforce is remote, IRU is essential for us to manage our hardware. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Dave N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave N.")
DN

Dave N.

4/20/2026

"Effortless Device Management with Fast Setup"

4.5/5

What do you like best about Iru?

I find Iru easy to understand and use, which reduces admin friction and workloads. The help-desk staff is outstanding, always providing excellent support. I really like being able to create pre-built and custom library items for various device blueprints, which makes device management incredibly fast and easy. The ability to create conditional mapping of library items using metadata tags enables another level of custom control, which is very valuable. The initial setup was incredibly easy, as it took just a few minutes to get started with a basic blueprint with EDR. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I'd like to see more expansion of their prebuilt library items. Their helpdesk is not open on weekends. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

I use Iru to control devices and track compliance frameworks. It simplifies managing laptops with user assignment, asset tagging, software deployment, and EDR. Custom library items speed up device management, while metadata tags add control. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Ian R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian R.")
IR

Ian R.

Desktop Services Manager

Enterprise (\> 1000 emp.)

5/28/2026

"Delivers on Its Promises and Adds Real Value"

5/5

What do you like best about Iru?

Products do what they say and add value to the services we provide Review collected by and hosted on G2.com.

What do you dislike about Iru?

Nothing comes to mind - can't reach the character minimum Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

It allows us to maintain security compliance on end point devices, as well as maintaining a baseline configuration. It frees up my staffs time to add value to our support services. Compared to the previous solution is is head & shoulders above it in terms of functionality and ease of use, as well as how it integrates into our existing authentication systems & ITSM tools Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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[

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Jamf

4.7/5(2,304)

](https://www.g2.com/products/jamf/reviews)

[

 ![Hexnode UEM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hexnode UEM")

Hexnode UEM

4.5/5(273)

](https://www.g2.com/products/hexnode-uem/reviews)

[

 ![Addigy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Addigy")

Addigy

4.5/5(226)

](https://www.g2.com/products/addigy/reviews)

[
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[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Endpoint Detection & Response (EDR)](https://www.g2.com/categories/endpoint-detection-response-edr)[Enterprise Mobility Management](https://www.g2.com/categories/enterprise-mobility-management)

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