--- title: Iru Reviews meta\_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 841 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 841 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Iru Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. [(339 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews) Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. [(251 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews) Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. [(173 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews) Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. [(150 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews) Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. [(148 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews) Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. [(71 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews) Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. [(55 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews) Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. [(53 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews) Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. [(51 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews) Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. [(46 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Iru ##### 1. Ease of Use Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. [ See 339 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews) See Related User Reviews ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.") HB Haris B. Mid-Market (51-1000 emp.) 3.5/5 "Smooth and Feature-Packed MDM Solution" What do you like about Iru? I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us SS Sean S. Mid-Market (51-1000 emp.) 5.0/5 "Iru is MUST HAVE for Enterprise Apple Devices!" What do you like about Iru? Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind. ##### 2. Customer Support Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. [ See 251 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews) See Related User Reviews ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.") HB Haris B. Mid-Market (51-1000 emp.) 3.5/5 "Smooth and Feature-Packed MDM Solution" What do you like about Iru? I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Iru: The Go-To Tool for MDM and Endpoint Security" What do you like about Iru? The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati ##### 3. Device Management Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. [ See 173 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use MDM" What do you like about Iru? Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily SS Sean S. Mid-Market (51-1000 emp.) 5.0/5 "Iru is MUST HAVE for Enterprise Apple Devices!" What do you like about Iru? Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind. ##### 4. Easy Setup Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. [ See 150 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use MDM" What do you like about Iru? Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.") JR Joaquin R. Mid-Market (51-1000 emp.) 4.5/5 "Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use" What do you like about Iru? Although some skepticism in the community (which is normal when an Apple-only tool extends support for Windows devices), Iru keeps being an exceptiona ##### 5. Apple Device Management Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. [ See 148 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Iru: The Go-To Tool for MDM and Endpoint Security" What do you like about Iru? The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati SS Sean S. Mid-Market (51-1000 emp.) 5.0/5 "Iru is MUST HAVE for Enterprise Apple Devices!" What do you like about Iru? Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind. ### 5 Cons or Disadvantages of Iru ##### 1. Missing Features Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. [ See 71 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews) See Related User Reviews ![Omri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omri V.") OV Omri V. Mid-Market (51-1000 emp.) 4.0/5 "On point MDM solution" What do you dislike about Iru? You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local pa ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.") JR Joaquin R. Mid-Market (51-1000 emp.) 4.5/5 "Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use" What do you dislike about Iru? As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac ##### 2. Lacking Features Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. [ See 55 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews) See Related User Reviews ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.") RP Richard P. Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use MDM" What do you dislike about Iru? There aren't really any things that I dislike. There are some areas that could be improved, but overall, they've taken feedback and implemented it wel ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.") JR Joaquin R. Mid-Market (51-1000 emp.) 4.5/5 "Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use" What do you dislike about Iru? As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac ##### 3. Device Management Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. [ See 53 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews) See Related User Reviews ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.") HB Haris B. Mid-Market (51-1000 emp.) 3.5/5 "Smooth and Feature-Packed MDM Solution" What do you dislike about Iru? We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a JN Jeremy N. Mid-Market (51-1000 emp.) 4.5/5 "Extremely Easy Apple Device Management with Helpful Alerts" What do you dislike about Iru? For some reason it keeps disconnecting and unmanaging my apps. I am sure this is something on my end. ##### 4. Limited Compatibility Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. [ See 51 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews) See Related User Reviews ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.") HB Haris B. Mid-Market (51-1000 emp.) 3.5/5 "Smooth and Feature-Packed MDM Solution" What do you dislike about Iru? We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable, Easy Deployments for Standardized Configurations" What do you dislike about Iru? The Windows support is somewhat newer. I don't use it to manage Windows, but might be a downside to some orgs. ##### 5. Expensive Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. [ See 46 mentions ](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews) See Related User Reviews ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.") JR Joaquin R. Mid-Market (51-1000 emp.) 4.5/5 "Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use" What do you dislike about Iru? As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac MS Marwan S. Mid-Market (51-1000 emp.) 5.0/5 "Clear, Real-Time Tracking That Boosts Efficiency and Accountability" What do you dislike about Iru? The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting opti ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 6/19/2026 "Clean Interface, but Overall Experience Falls Short" 2/5 What do you like best about Iru? Generally it is a clean interface, it functions pretty well and provides some functionality that is not typical for the sector. It can be cost effective for very basic things. Review collected by and hosted on G2.com. What do you dislike about Iru? I've used this service for 5-6 years at multiple companies, there have been no noticeable improvements that weren't solely due to improvements to Apple updates to the MDM infrastructure. Their seemingly unnecessary rebrand forced us to rewrite our user-facing documentation as well as update scripts and other automations. I wasted close to 40 hours just dealing with their vanity project so that my existing systems continue work. They have not themselves updated a lot of their support documentation. They don't allow even the most basic customization or white labeling. Why can't the name of the Self-Service app be customized to my company and logo? Other suppliers do this (and even Microsoft's "Company Portal" is at least self explanatory). The API lacks even the most basic listing functionality (e.g. the ability to list all library items in my account or the ability to list all available Auto Apps) When we migrated for this company I had to write several customer tools to determine the status of machines in the process, because the Kandji migration tool did not provide any status on where a machine was in the process until it was fully migrated. They moved basic administrative features from the basic product to the EDR product without notice. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? Managing macOS devices, onboarding new devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nate H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nate H.") NH Nate H. Analyst: IT Infrastructure and Security E-Learning Mid-Market (51-1000 emp.) 6/17/2026 "Business Manager Enrollment + IRU = The Ideal Onboarding Experience" 4.5/5 What do you like best about Iru? For me, it’s definitely the Automated Device Enrollment integration with Apple Business Manager...it’s seamless. A new Mac comes straight out of the box, the user goes through Liftoff, and they’re ready to start working with everything is already fully configured. I also really like how quickly policies are applied, required apps are installed, and compliance checks are passed without me having to step in. What used to require hands-on guidance now runs unattended and fits smoothly into our current onboarding process, at a reasonable price for the amount of coverage provided. Review collected by and hosted on G2.com. What do you dislike about Iru? The alert management experience still has room to improve. When Library Items are queued for deployment but haven’t yet reached a device, the alert panel can build up a lot of noise, and those alerts require manual dismissal instead of auto-resolving once the item installs. There also isn’t a bulk “acknowledge expected” action, so during a large deployment window you end up clearing alerts one at a time. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? Compliance enforcement used to be reactive rather than proactive. In the past we’d discover non-compliant devices through periodic audits. But now Kandji / Iru's continuous policy checks mean we see compliance drift in real time and can remediate before it becomes a finding. Our macOS patching cadence is now measurable and defensible. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/23/2025 "Iru: The Go-To Tool for MDM and Endpoint Security" 5/5 What do you like best about Iru? The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configuration management straightforward and reliable, and it has held up well as my setup grew more complex. The interface is clean and intuitive. I was productive almost immediately, and the layout keeps the features I use most within easy reach rather than buried in menus. Performance has been solid throughout: fast load times, responsive interactions, and no noticeable slowdowns even under heavier use. Integrations are a real strength. It connects cleanly with the Apple ecosystem and plays well with the other tools in my stack, so I rarely have to jump between apps to get something done. On top of all that, the support team has been consistently responsive and genuinely helpful whenever I've had a question. Review collected by and hosted on G2.com. What do you dislike about Iru? Better automations with vulnerability remediations would be helpful. The process is more manual than I would like. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? As someone who oversees both HR and IT, Iru has solved the problem of a complex and time-consuming device management process, freeing me up for other tasks. Review collected by and hosted on G2.com. Show More 6/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jesus E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus E.") JE Jesus E. IT systems and security specialist Mid-Market (51-1000 emp.) 5/20/2026 "Easy Deployment, Modern UI, and Wonderful Support" 5/5 What do you like best about Iru? I really like how easy it is to use and the clean, modern interface. Deployment across our MacBook fleet is also straightforward. Support has always been wonderful, and the integrations support team is especially helpful. The performance of the tool has consistently been great, and the pricing value it brings is a bonus. Review collected by and hosted on G2.com. What do you dislike about Iru? The AI capabilities haven’t been the most useful so far, but we’re still eager to test out the Iru MCP soon. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? It currently handles the management of our MacBook fleet and the distribution of our enterprise-wide apps right from the start during the liftoff process. It’s also been very helpful for tech upgrades and new-hire onboarding, making those rollouts and setups much smoother for our team. Review collected by and hosted on G2.com. Show More 5/26/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Omri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omri V.") OV Omri V. Security Engineer Mid-Market (51-1000 emp.) 12/16/2024 "On point MDM solution" 4/5 What do you like best about Iru? The new EDR Solution seems pretty robust, Assignment maps are really useful , being able to use IFTTT( if this then that) style arguments to assign apps , limitations and conditions for each endpoint.. Review collected by and hosted on G2.com. What do you dislike about Iru? You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local password replacement policy, you can get locked out of your user because its managed by Google,yet Iru thinks you need to change your password. When setting up IDP sync this setting should be turned off automatically instead of having and alert or disclaimer reminding you of the potential conflict. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? Orchestrating all of our Mac based laptops company wide, being able to deploy custom apps as well as pre-made out of the box ready made apps to deploy as well as having an "app store" of sorts comprised of approved apps ready to go. Review collected by and hosted on G2.com. Show More 3/24/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 6/1/2026 "Very functional, clean looking, and cost efficient MDM platform for macOS device" 5/5 What do you like best about Iru? The Iru UI is very clean, modern, and easy to navigate. Setup is very straightforward that you could get everything up and running in a few hours. It's a great MDM for managing macOS devices and natively supports external IDPs such as Entra ID or Google or Okta and ABM for zero touch deployment. There's also a really large catelog of natively supported 3rd party apps (Chrome, Zoom, Slack, M365, etc.). Creating different blueprints or layouts for different groups or teams of users is very useful as well. Their blueprint UI is drag and drop and toggle buttons so its very easy to do setup. Their pricing has been increating over the years but still a more cost efficent option to JAMF. Review collected by and hosted on G2.com. What do you dislike about Iru? There's no option to manually remove or silence device alerts. The only fix is to resolve the "issue/conflict" itself but in some cases its not actually a real issue. There's no integration with any asset management/tracking platforms. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? We originally used Intune for macOS device management but it worked very poorly. Iru provided us a very good MDM solution to manage all of our macOS devices. We can now deploy devices with zero touch, authenticate using Entra ID, and managent group policies and applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Domingo J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Domingo J.") DJ Domingo J. CTO Small-Business (50 or fewer emp.) 3/16/2026 "Simple and reliable Apple device management" 4/5 What do you like best about Iru? IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient. The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. Review collected by and hosted on G2.com. What do you dislike about Iru? That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tom G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom G.") TG Tom G. Lead IT Support & Systems Engineer Mid-Market (51-1000 emp.) 5/4/2026 "Effortless Mac Management with Seamless Integration" 5/5 What do you like best about Iru? I like Iru for managing my Mac devices with ease. It allows me to do zero touch deployments, automate updates, and keep the devices secure for SOC2 compliance. I use EDR and vulnerability management too. Iru is so easy to use and I like it so much better than Jamf because it works right out of the box, which is great for me as a department of one. Setting up Iru took less than a day and the interface is so easy and seamless. The Drata integration connects to Iru and helps automate software update policies and offboarding by automatically locking devices when an employee leaves. Iru makes my process for SOC2 compliance seamless. Review collected by and hosted on G2.com. What do you dislike about Iru? I would like to see them implement more AI features or use AI to help us automate more software update policies. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? I use Iru for zero touch deployments, automating updates, and ensuring security for SOC2 compliance. It's easy to use, works out of the box, and the setup took less than a day, which is great for a department of one. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Benjamin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin A.") BA Benjamin A. Head of IT Mid-Market (51-1000 emp.) 4/27/2026 "Effortless Endpoint Management with Exceptional Support" 5/5 What do you like best about Iru? Iru really stands out for its ease of set-up, allowing me to effortlessly move from no device management to zero-touch, set-and-forget endpoint enrollment and maintenance. This is especially valuable for me as a Head of IT when joining an organization lacking effective device management. The support from Iru is exceptional and incredibly helpful, as I have always had positive experiences with their team who go above and beyond to assist with issues or troubleshoot abnormalities. I find Iru is indispensable for quickly configuring endpoints to a secure baseline, automatically keeping the fleet up to date, and easily deploying applications. Its user-friendly experience empowers end-users to keep their devices updated with minimal friction and intervention from me. The initial setup was extremely easy. Review collected by and hosted on G2.com. What do you dislike about Iru? The only sticking point for me is their licensing model. I tend to work for start-ups with less than 100 endpoints to manage and their 25 license buckets make it hard to sell the solution over others internally. I'd definitely appreciate more flexibility or smaller license buckets. This has consistently been a sticking point for budget approvers that results in long conversations about going for the solution. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? I use Iru to configure endpoints to a secure baseline quickly, keep the fleet up-to-date automatically, and deploy applications easily. Its user-friendly interface empowers users to update devices with minimal effort, reducing my intervention. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Thomas C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas C.") TC Thomas C. Sr. Systems Administrator Mid-Market (51-1000 emp.) 4/23/2026 "Seamless Fleet Management with Intuitive Setup" 5/5 What do you like best about Iru? I love how Iru is so easy to set up and manage. I got tired of having to be the only person that understood our management solution, but now with Iru, any junior admin could pick it up in just an hour of training. The self-service feature is a standout for me, allowing me to deploy anything from applications to bookmarks to custom scripts to fix a variety of problems or make changes. It really gives me everything I could hope for. Also, the fact that it helps keep my devices and software up to date is incredibly helpful. The platform is so intuitive that I was able to build out everything I needed quickly, and it’s a truly great product that I’ve recommended to friends and colleagues. For ease of use, I think it's best in class at this moment in time. Review collected by and hosted on G2.com. What do you dislike about Iru? Honestly, pretty much like every aspect of Iru, my only minor complaint is since we've moved from Kanji to Iru, the online chat now has an intermediary step where you have to kinda go through a bunch of AI guided stuff until you get to a person. For my own stake, I would much rather be able to go straight to a person like I did when it was still Kanji. Review collected by and hosted on G2.com. What problems is Iru solving and how is that benefiting you? I use Iru to keep my fleet up to date and track software deployments to devices. The self-service feature allows deploying apps and custom scripts, offering everything I need. It integrates with Axonius, necessary for security teams. Review collected by and hosted on G2.com. 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