The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance. Review collected by and hosted on G2.com.

While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs. Review collected by and hosted on G2.com.

I love how Iru simplifies installing multiple applications and makes tracking and locating iPads so efficient. The time-saving aspect of installing updates and new programs is incredible—it only takes 10-15 minutes instead of days or weeks. Plus, I don’t have to manage separate Apple accounts on each device, which is a huge relief. Everything has been working great for us, and the initial setup took just minutes. I really wish I had started using Iru years ago. Review collected by and hosted on G2.com.

Onboarding can be tedious on the first set up. Review collected by and hosted on G2.com.

Easiness of the platform and the way package creation for deployment can be done. Review collected by and hosted on G2.com.

It’s hard to say for sure, since all the necessary features are there. Review collected by and hosted on G2.com.

I like how simple it is to use and how easy it is to see which applications need updates. It’s also helpful for employees to get up to speed, since it lets us install all of our required software solutions quickly and without much hassle. Review collected by and hosted on G2.com.

Sometimes it’s a little clunky to update apps through the Iru tooltip, so I tend to treat it more like a to-do list and then go in and manually update what needs to be updated. Review collected by and hosted on G2.com.

Operating in the background. No need to manage anything on a daily basis. Review collected by and hosted on G2.com.

Some pop-ups here and there, but not anything terrible. Review collected by and hosted on G2.com.

I like Iru for its automatic updates, compliance, and security features, which are crucial in managing our fleet. I also appreciate the amount of library apps available, which make implementing tasks like WiFi and printer installs really easy. Once I learned how it works, everything became easy to use. I rate it a 10 out of 10 for recommending to friends or colleagues. Review collected by and hosted on G2.com.

The only complicated thing is the migration, but largely because of the tool we had before that makes Iru install sometimes harder. We used Deeploi and nobody can remove their profile other than themselves. Migration with ABM works in some devices only. Review collected by and hosted on G2.com.

It's so easy to use. Especially compared to our previous mac MDM solution. It also works really well. Under our previous system we consistently struggled to deploy updates to Keynote/Numbers in a timely manner. We had to rely on on our MSP to package them. Even when they were packaged and deployed on time, our users often couldn't update. Our IT desk admin spent hours in meetings uninstalling apps so users could reinstall via self service. In some cases that didn't work, so we had to temporarily unblock the app store for users. Iru just works. We added the auto app to our library and no one has had to think about it since. We also were able to handle the migration from our told MDM to Iru fully in house. Setting up blueprints and ensuring compliance with various security frameworks is very intuitive. There's a huge catalog of auto apps available, but adding custom apps is super simple too. No additional packaging software required (aside from a profile editor, but that's not strictly needed). Review collected by and hosted on G2.com.

Remembering exactly where each setting is controlled can sometimes get confusing- but the AI support chat agent is very well trained and helpful in these cases. List view customization/filtering options in the admin console is the biggest piece that's missing for me. Several of the fields on a user record are unavailable as a display on the device list view. I would love to be able to instantly see a view of everyone who had installed a certain application or is affected by a specific error message. You can get around this with tagging- but it's annoying if you want to see something quickly and don't plan on re-running the search again. The alerts page shows device name, but not user name, so if i want to reach out to that person i have to go into the device record to see who it belongs to. The over all features make up for small UI annoyances Review collected by and hosted on G2.com.

For me and our company, the most useful feature is that all our Mac users can access a Company Portal to self-service approved apps. It also provides a one-stop view of all our Mac devices, which makes it much easier to manage everything in one place. Review collected by and hosted on G2.com.

I honestly don’t have anything to dislike about Iru. We’ve been using it since it was Kandji, and I only have good things to say about the company. Review collected by and hosted on G2.com.

The user experience is great. It gives users clear visibility into their services and helpful insight into what access they currently have, as well as what they may need to request. Review collected by and hosted on G2.com.

Overall my experience has been great. I do not have any negative items to note. Review collected by and hosted on G2.com.

I like the ease of use, quick support and growth into windows devices Review collected by and hosted on G2.com.

it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well.

Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. Review collected by and hosted on G2.com.