--- title: Iru Reviews meta\_title: 'Iru Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 842 reviews by the users' company size, role or industry to find out how Iru works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 842 scale: '5' date\_modified: '2026-08-12' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### Iru Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management. [(339 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews)

Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered. [(251 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews)

Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees. [(173 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews)

Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process. [(150 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews)

Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness. [(148 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews)

Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality. [(71 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews)

Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience. [(55 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews)

Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges. [(53 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews)

Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices. [(51 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews)

Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging. [(46 mentions)](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Iru

##### 1. Ease of Use

Users find Kandji's **ease of use** exceptional, appreciating its friendly UI and efficient device management.
[
See 339 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706770&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you like about Iru?

I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

##### 2. Customer Support

Users highlight the **top-notch customer support** of Iru, appreciating the dedicated assistance and custom solutions offered.
[
See 251 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706251&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you like about Iru?

I really like the level of polish Iru brings compared to alternatives. My personal favorite feature is Passport, which allows you to merge existing us

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Iru: The Go-To Tool for MDM and Endpoint Security"

What do you like about Iru?

The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati

##### 3. Device Management

Users love the **user-friendly device management** of Iru, which simplifies managing Apple devices for all employees.
[
See 173 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706031&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you like about Iru?

Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

##### 4. Easy Setup

Users praise the **easy setup** of Iru, enhanced by blueprints and supportive customer assistance throughout the process.
[
See 150 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705343&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you like about Iru?

Easy to implement and manage on the IT side. Iru is easy to navigate, easy to manage integrations, and easy to manage individual devices. They easily

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you like about Iru?

Although some skepticism in the community (which is normal when an Apple-only tool extends support for Windows devices), Iru keeps being an exceptiona

##### 5. Apple Device Management

Users value the **reliable platform** of Iru for effortless Apple device management and excellent support responsiveness.
[
See 148 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706387&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Iru: The Go-To Tool for MDM and Endpoint Security"

What do you like about Iru?

The automation has noticeably streamlined my workflows, cutting out repetitive steps I used to handle manually. The Blueprint System makes configurati

SS

Sean S.

Mid-Market (51-1000 emp.)

5.0/5

"Iru is MUST HAVE for Enterprise Apple Devices!"

What do you like about Iru?

Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind.

### 5 Cons or Disadvantages of Iru

##### 1. Missing Features

Users desire **missing features** like advanced EDR capabilities and better reporting options for improved functionality.
[
See 71 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706075&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Omri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omri V.")
OV

Omri V.

Mid-Market (51-1000 emp.)

4.0/5

"On point MDM solution"

What do you dislike about Iru?

You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local pa

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

##### 2. Lacking Features

Users identify **lacking features** in Iru, finding design limitations and missing integrations that hinder their experience.
[
See 55 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705913&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Richard P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard P.")
RP

Richard P.

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use MDM"

What do you dislike about Iru?

There aren't really any things that I dislike. There are some areas that could be improved, but overall, they've taken feedback and implemented it wel

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

##### 3. Device Management

Users face **device management limitations** with Kandji, particularly for non-Apple devices and offboarding challenges.
[
See 53 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1705579&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you dislike about Iru?

We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a

JN

Jeremy N.

Mid-Market (51-1000 emp.)

4.5/5

"Extremely Easy Apple Device Management with Helpful Alerts"

What do you dislike about Iru?

For some reason it keeps disconnecting and unmanaging my apps. I am sure this is something on my end.

##### 4. Limited Compatibility

Users express frustration over **limited compatibility** with Iru, particularly regarding support for non-Mac OS devices.
[
See 51 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1707116&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haris B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haris B.")
HB

Haris B.

Mid-Market (51-1000 emp.)

3.5/5

"Smooth and Feature-Packed MDM Solution"

What do you dislike about Iru?

We've noticed some issues with enrollment every now and again, although we're not sure if the issue is with Iru or with Apple. The issue I'm talking a

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy Deployments for Standardized Configurations"

What do you dislike about Iru?

The Windows support is somewhat newer. I don't use it to manage Windows, but might be a downside to some orgs.

##### 5. Expensive

Users find the **pricing steep** for smaller teams, making budgeting and cost management challenging.
[
See 46 mentions
](https://www.g2.com/products/iru/reviews?filters%5Bsentiment_snippet%5D=1706426&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Joaquin R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquin R.")
JR

Joaquin R.

Mid-Market (51-1000 emp.)

4.5/5

"Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use"

What do you dislike about Iru?

As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approac

MS

Marwan S.

Mid-Market (51-1000 emp.)

5.0/5

"Clear, Real-Time Tracking That Boosts Efficiency and Accountability"

What do you dislike about Iru?

The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting opti

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/1/2026

"Feature-Rich Apple Ecosystem Tool That Delivers"

4.5/5

What do you like best about Iru?

Lots of features all for the Apple ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Iru?

More comprehensive than we needed and thus a little higher priced per device for what we need to do Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Helping to keep all devices up to date on software, tracking devices if they are lost or stolen, or we need to lock them down. Simple onboarding setup of device for our employees. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

TH

Troy H.

SVP, Information Systems

Small-Business (50 or fewer emp.)

4/24/2026

"Centralized Management with Strong Blueprints and Security"

4.5/5

What do you like best about Iru?

Centralized management, blueprints, and security. Review collected by and hosted on G2.com.

What do you dislike about Iru?

It's a big program and can take a while to get things dialed in. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru has improved both the speed and accuracy of how we deploy mobile devices, while also adding an extra layer of security. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
EF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/22/2024

"Great Product!!"

5/5

What do you like best about Iru?

Ease of implementation and great intergrations, keeps us secure and great evidence for audits. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Windows support woud be great since we have both Windows and Macs. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

MDM, Securing end points, assisting with compliance needs. Review collected by and hosted on G2.com.

Show More

7/23/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Scott C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott C.")
SC

Scott C.

Small-Business (50 or fewer emp.)

4/3/2026

"Efficient MDM with User-Friendly Interface"

4/5

What do you like best about Iru?

I like that Iru's interface is generally easy and simple to use, and it moves quickly. It's easy to get things done and isn't super cumbersome, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Iru?

The navigation on the left side could be improved. Seems kinda duplicative where the device enrollment is or maybe not duplicative, but unclear versus the other things on the left hand bar. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

I use Iru for MDM management, setting up computers for new hires, ensuring they have the necessary tools and software, and maintaining effective compliance. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Public Policy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Policy")
AP

Verified User in Public Policy

Small-Business (50 or fewer emp.)

5/21/2026

"Excellent software, support and implementation."

5/5

What do you like best about Iru?

Superb integration and straightforward configuration that’s easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Pricing is high, but I have always been an advocate that you get what you pay for. 25 license pack only seems a bit high. I think a 5 user or even 10 user add on options would be nice. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

The time involved in maintaining Mac software, both in-house and outside the business. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/28/2022

"Constantly improving"

5/5

What do you like best about Iru?

They've constantly had emails letting us know about the rebranding and the steps to take to ensure nothing breaks, which made the transition very smooth and efortless. The platform remained user friendly, easy to use even for non-technical people. It's a strong option for anyone looking for a dedicated Apple ecosystem MDM. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I can't really think of anything in particular that stands out. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

The most important thing that really helps me is the management of the devices which are split into different countries and having Kandji to centralize everything helps a lot. Review collected by and hosted on G2.com.

Show More

3/23/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

BN

Ben N.

Desktop Support Admin

Mid-Market (51-1000 emp.)

5/5/2026

"Intuitive Interface, Fast Learning Curve, and Great Customer Service"

5/5

What do you like best about Iru?

The interface, quick learning curve, and great customer service Review collected by and hosted on G2.com.

What do you dislike about Iru?

I wish I could do a bit more with the Slack integration Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

It could potentially managed Windows devices as well as macOS devices. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

BC

Ben C.

Technology Enablement Manager

Mid-Market (51-1000 emp.)

9/11/2023

"CIS Compliance Solved!"

5/5

What do you like best about Iru?

Proactive account team that look after you and keep you informed of the roadmap Review collected by and hosted on G2.com.

What do you dislike about Iru?

More integrations would be ideal, limited scope. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

CIS Baseline alignment, Mac app deployment and app catalogs, reporting and encryption checking, auditing, AD integration and on-boarding process is far easier with Kandji than it ever was with MEM. Review collected by and hosted on G2.com.

Show More

3/23/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

4/27/2026

"Intuitive, User-Friendly Experience with Exceptionally Knowledgeable Support"

5/5

What do you like best about Iru?

its very intuitive and user friendly plus all the staff and support are super knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Iru?

lack of windows autopilot, i know adding windows is new so i bet that will be a feature in the future but for now i was told it did not work that way Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

managing all of our laptops and phones, keeping devices up to date and secure and allowing management of applications with minimum user interaction Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Tyler G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler G.")
TG

Tyler G.

Finance Manager

Small-Business (50 or fewer emp.)

1/15/2026

"Iru Makes Remote Hardware Management Straightforward and Easy"

5/5

What do you like best about Iru?

As someone who’s still getting used to managing hardware remotely, I find that Iru makes remote management straightforward and easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Iru?

One of the very few challenges I have with the platform is that it is not always clear what needs to be done in Iru v. Apple Business Manager. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru makes it simple to manage my fleet of devices for our remote workforce, saving me hours of travel compared with having to go to each device in person to manage it. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

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