QuickBooks Free Reviews & Product Details

It's easy to use for tracking income and expenses on my wholesaling deals without a learning curve. The bank feeds are the biggest time-saver - transactions import automatically, so I'm not keying in every assignment fee, earnest money deposit, or marketing expense by hand. Review collected by and hosted on G2.com.

The constant upsell prompts to upgrade to a paid plan get old fast. Auto-categorization also struggles with real estate transactions - assignment fees, EMD, and closing-related items often land in the wrong category, so I end up re-sorting them manually. Review collected by and hosted on G2.com.

What I like best is having all my personal finances organized in one place. It’s easy to keep track of everything and saves me hours each week. Being able to use it for free is a huge plus! Review collected by and hosted on G2.com.

I dislike the fact that you can only connect one bank account, as many people these days have more than just one. Also being able to only send two invoices, monthly Review collected by and hosted on G2.com.

I like using Intuit QuickBooks for bookkeeping, financials, and payroll because its reconciliation feature ensures all transactions are recorded. It provides easy financial comparisons, allowing me to identify any abnormal items. The navigation is easy, and I can sort data effortlessly. The cash flow options help in assessing the company's financial state to determine if improvements are necessary. Its user-friendliness stands out, especially with syncing bank feeds to end outputs. I find the report layouts and transaction searches valuable for comparing data. QuickBooks is also more affordable than other software, making it the choice for most of our clients. Switching to QuickBooks was straightforward, and the setup process was simple, with easy data syncing from other software. Review collected by and hosted on G2.com.

I find that sometimes the syncing of bank data stops and duplicates transactions, which creates problems when I am setting up the books. Also, in payroll, QuickBooks records transactions automatically without giving me permission to edit them, and I have to contact support to make changes. Review collected by and hosted on G2.com.

I like QuickBooks Free because it’s easy to use, reliable, and pretty self-explanatory. It breaks down my profit and loss, gives me great balance sheets, and helps with pretty much everything we do here. I haven’t had any actual complications with it, and if I did, I was able to contact somebody who could help me. The initial setup was pretty easy, too. Review collected by and hosted on G2.com.

I don't have anything that needs work for what I use QuickBooks Free for, but some pie charts would help, along with wording that makes it easier to get to certain things and more shortcuts. Review collected by and hosted on G2.com.

Quickbooks is very organized, the fact that it securely stores all of the accounting information for all of our different clients & vendors saves a ton of space and headache regarding cybersecurity Review collected by and hosted on G2.com.

Sometimes the interface is slow when you first sign in. It can be frustrating when I just need the system to function at normal speed. I also do not like that bill.com is a separate interface that does not automatically log in when I log into QB. Review collected by and hosted on G2.com.

I like being able to determine which features I need to run my multiple businesses, since each one has different financial management and accounting requirements. Review collected by and hosted on G2.com.

The UI/UX can feel overwhelming at times. I understand why so much is presented, but it’s overstimulating at first glance and requires repeated use to get comfortable. That said, once you invest the time to onboard properly, you’re able to execute seamlessly. Review collected by and hosted on G2.com.

I built an integration with QuickBooks and worked with it in both the free sandbox and production. Developer onboarding was easy because the API documentation is clear and well organized, and the API Explorer lets me test calls in the browser before writing any code, which saved a lot of trial and error. On pricing, the free sandbox meant I could build and test the whole flow at no cost before moving to production. Bulk get and post (batch requests) help with performance, since I can sync many records in one request instead of calling one by one, so syncs finish quicker. When I need to check what our integration pushed in, the UI is easy to find my way around. Review collected by and hosted on G2.com.

Compared to Xero, the API Explorer is harder to work with. I've used both, and Xero's explorer is simpler to get around, with a cleaner UI and UX. In QuickBooks it takes more effort to find what you need and set up a test call. A cleaner, more straightforward layout for the explorer would make day-to-day testing easier. OAuth 2.0 setup felt about the same in both, so no complaints there. Review collected by and hosted on G2.com.

If you’re just starting out and only have basic bookkeeping needs, Quickbooks Free is a good way to begin learning the Quickbooks software while keeping clear, easy-to-record documentation for taxes or other business needs. The best thing about the service is having all of your expenses listed out for you and you can categorize them as such to best track your expenses. Review collected by and hosted on G2.com.

There are a lot of limitations to the free version. You cannot invoice more than 2 invoices a month in the free version. There are a lot of blockers in place but if you need to upscale you can do so within the system without having to start a new subscription. Review collected by and hosted on G2.com.

I think QuickBooks Free is a solid option for smaller businesses that don’t have many transactions and only need basic bookkeeping. I like that the interface is fairly easy to navigate, and that features such as income and expense tracking, bank transaction imports, and financial reports help keep everything organized. For basic bookkeeping needs, the performance is helpful because it can save time by reducing manual data entry. This feature is quick and reliable for business needs. I also appreciate that users have access to chat support if they need help getting started or have questions along the way. The automation features are useful for simplifying routine tasks, although the free version has more limitations than the paid plans when it comes to advanced AI tools. Overall, I see it as a helpful, cost-effective choice for small business owners who want to manage their finances without paying for expensive software. Review collected by and hosted on G2.com.

One thing I dislike about QuickBooks Free is that it has limited features, which could become frustrating as a business grows. You can only connect one bank account, send two invoices per month under the standard plan, and only one user can access the account. I also think having fewer customization options and advanced reporting tools could make it harder to manage more complex finances. While the interface is fairly easy to use, the limited features may require users to find other ways to complete certain tasks. The free plan also has fewer AI and automation capabilities than the paid versions, and although support is available through chat, users may need additional guidance when learning the software or troubleshooting issues. Overall, I think it's useful for basic bookkeeping, but the limitations could make it difficult for businesses that are growing or have more complicated accounting needs. Review collected by and hosted on G2.com.

It's widely accepted and used by CPAs so I don't have to convert files. Review collected by and hosted on G2.com.

Absurdly incompetent support, broken processes, and complete refusal to take accountability

Intuit QuickBooks Online likes to market itself as a lifeline for small business owners, but my recent experience proved it is an operational hazard.

After forcing a migration to their automated tax system, QuickBooks completely failed to remit my Michigan Unemployment Insurance (MIUI) payment. What followed was hands-down the worst customer service experience I have encountered in a long time. Over multiple maddening interactions, Intuit took zero responsibility for their failure. Instead, they hid behind bureaucratic nonsense, endlessly repeating that this was simply "their process."

Their representatives repeatedly blamed the State of Michigan and claimed I was responsible for the mess. They insisted they have no control over state processing times and claimed it takes "weeks" for Michigan to apply payments. That was a complete lie. The State of Michigan’s unemployment services have been exemplary, and once QuickBooks finally got off their rear ends and actually processed the payment, the state had it posted within HOURS.

Their internal protocol is actively destructive to small businesses. QuickBooks’ support told me their official "process" required me to let my state account go delinquent just so Michigan would issue a penalty letter that I could then upload to their portal. One simple, competent phone call from their team would have resolved the entire issue the day it was identified. Instead, they wasted hours of my time and burned through their own resources through sheer inertia.

To make matters worse, QuickBooks hides behind an anonymous support system where representatives refuse to provide direct contact information or case ownership. They are quite literally embarrassed to stand behind their work or help the small business owners who keep them in business.

Before being forced onto this platform, I handled my payroll taxes manually without a single issue or missed deadline. QuickBooks didn't simplify my operations—they created an unmitigated mess and then tried to gaslight me about it. Avoid their payroll tax service at all costs. Review collected by and hosted on G2.com.