I love the look and functionality of the platform as well as the level and quality of support you provide to us, our great partners. I have had an opportunity to work on other LMSes so far and apart from 2-3 areas for improvement, I'm finding Intrepid one of the most user-friendly ones I've seen so far. I also appreciate the relationship we have with Cindy, Nick, JR and Nishali in which I can reach out directly to them never feeling left alone. Review collected by and hosted on G2.com.
1) current limitations in the reporting space that a) impact the completion tracking effectiveness - in case of complex programs, it's hard to track down and share with our leaders who struggles with what module(s) or in a more general context what is the weakest link of our program where our learners stumble the most and detect the reason for it (I hope that AI feature will be able to provide such analysis in a blink of an eye); b) general cross-program dashboard - I'd love to see it providing us with strong data that proves the value of using Intrepid to my leaders - e.g. showing the top classes with completion rates; time to productivity; measure learner satisfaction as well as their speed to productivity within the platform, top searches, top questions/issues our learners experience, etc.
2) current limitations in the content search and recommendation - there is a lot of hope I'm putting into AI feature in these areas as right now I find it hard to find some of the content or design some career development experiences that would provide our learners with a set of recommended training that are on the platform based on their needs; previous searches or results their their self-assessment. I also hope for some career development supporting features like benchmark skill - learning mapping that would support our employees with their career/role development
3) current limitations in the content format - though you offer many format, I'd like to see the choice broadening and aligning with learner's needs; recently we started developing virtual escape room-like activities and we realized the choice of quiz types is limited to a multiple choice or yes/no options while it would be great to have matching; fill-in the blank; put it in the right order and others available as well; other new content and channel format options could be adjusted to social media ones allowing developing content mimicking it to certain extent; also the ability to change the format in the already developed tile would be extremely helpful and would save time Review collected by and hosted on G2.com.
