# IntraService Reviews **Vendor:** IntraVision **Category:** [Help Desk Software](https://www.g2.com/categories/help-desk) **Average Rating:** 4.3/5.0 **Total Reviews:** 6 ## About IntraService IntraService will allow you to bring your customers support to the brand new level with minimal costs. Our system is extremely easy in implementation and user-friendly. It can be deployed and configured in a single day as on permise solution and instantly ready to use in a SaaS version. System meets ITIL recommendations. ## IntraService Reviews ### 1. Very effective software for keeping the platform secure and well monitored **Rating:** 4.5/5.0 stars **Reviewed by:** Shobhna G. | Client Service Associate (Formerly known as Financial Planning Associate), Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about IntraService?** It was very very easy to implement and the length and breadth of it's great features was amazing to use. The one great aspect of this tool was how easy it was to integrate with other internal tools and applications **What do you dislike about IntraService?** I like everything about this tool and it is very unique tool not only for monitoring the bad activities but also helping in removing those bad actors from the traffic **What problems is IntraService solving and how is that benefiting you?** With help of this tool we are able to keep the tasks on track for monitoring and removing them when accomplished on first in first out basis and easily able to manage those and keep those in sync with other tools used internally ### 2. Best for Monetary and asset management **Rating:** 4.5/5.0 stars **Reviewed by:** FaRaZ A. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about IntraService?** You can use a tracking system to track your assets, track your expenditure, and manage your inventory. It's the most efficient way to deal with management. **What do you dislike about IntraService?** A workflow feature should be added. This feature would allow you to set up the automated flow and then allow it to run without any further manual interventions. **What problems is IntraService solving and how is that benefiting you?** This financial assistant is like your trusted friend, who helps you keep track of your expenses and investments. It tracks all your transactions, whether they are financial or non-financial in nature. This software helps identify trends and patterns in your usage of money, so that you can make informed decisions regarding any planned purchases or investments. ### 3. IntraService service for asset management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2022 **What do you like best about IntraService?** It is best used for asset tracking, for tracking the expenditure. Inventory management along with the metadata related to each and every event, along with every conversation stated. **What do you dislike about IntraService?** 1. Integration with the different application is quite difficult. 2. Workflow feature should be added to automated flow or some sort of AI-enabled feature so that redundant things don't require manual interventions. **Recommendations to others considering IntraService:** If the organization size is big, different IT services like Asset management, inventory tracking, expenses should be tracked systematically and transparently then its a best product to use. **What problems is IntraService solving and how is that benefiting you?** 1. We have supported the asset management using the intraservice, whole process is been taken care by Intraservice. It's efficient way to handle the management. 2. Investment an expense accounting tracking. It creates and generates the required metrices. ### 4. Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Kashif A. | Digital Transformation and Strategic Projects (Enterprise PMO) / Scrum Lead, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about IntraService?** ease of use, reliability and quick delivery thru SaaS. One stop shop for customer interactions from across multiple channels into a single interface **What do you dislike about IntraService?** Nothing. The system is very easy to configure and use **What problems is IntraService solving and how is that benefiting you?** Reduce customer support by streamlining customer conversations across multiple channels ### 5. Very good for DBMS and WebD ! **Rating:** 5.0/5.0 stars **Reviewed by:** VijayKumar M. | Research Scientist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about IntraService?** I like the database and web design service. **What do you dislike about IntraService?** Nothing at this moment. I may inform you whenever I have. **Recommendations to others considering IntraService:** I will encourage everyone to use the services provided by IntraService. **What problems is IntraService solving and how is that benefiting you?** DBMS and web design-related services. Easy to use. ### 6. Good software to use communication channel **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about IntraService?** Customer oriented selling consultant selling **What do you dislike about IntraService?** Channels to attract customer and the product line offerings **What problems is IntraService solving and how is that benefiting you?** Sales related blocks and training to customer about products and services ## IntraService Discussions - [What is IntraService used for?](https://www.g2.com/discussions/what-is-intraservice-used-for) - [View IntraService pricing details and edition comparison](https://www.g2.com/products/intraservice/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+08%3A46%3A56+-0500&secure%5Bsession_id%5D=51129cb7-59f5-480c-970b-3974706f9570&secure%5Btoken%5D=ab41df07842c3524dcb80bc5e5e62dfbf008af85f6bdba1097db66a9f9862a6d&format=llm_user) ## IntraService Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top IntraService Alternatives - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - 4.3/5.0 (950 reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,323 reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,932 reviews)