--- title: Intermapper Reviews meta_title: 'Intermapper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Intermapper works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-10-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Intermapper Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the comprehensive monitoring capabilities of Intermapper, enabling proactive network management with effective visual alerts. (2 mentions)
Users value the easy-to-implement monitoring of Intermapper, enabling proactive management of network status effortlessly. (2 mentions)
Users value the efficient monitoring services of Intermapper, enabling proactive network management with clear visual alerts. (2 mentions)
Users praise the effective alerting system of Intermapper, enabling quick identification of network issues and outages. (1 mentions)
Users value the data accuracy of Intermapper, enabling proactive network status monitoring with effective alerts. (1 mentions)
Users found the previous licensing issues for Intermapper cumbersome, though recent changes have improved the experience. (1 mentions)

Top Pros or Advantages of Intermapper

1. Comprehensive Monitoring
Users appreciate the comprehensive monitoring capabilities of Intermapper, enabling proactive network management with effective visual alerts.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

2. Monitoring
Users value the easy-to-implement monitoring of Intermapper, enabling proactive management of network status effortlessly.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

3. Monitoring Services
Users value the efficient monitoring services of Intermapper, enabling proactive network management with clear visual alerts.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

4. Alerting System
Users praise the effective alerting system of Intermapper, enabling quick identification of network issues and outages.
See 1 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

5. Data Accuracy
Users value the data accuracy of Intermapper, enabling proactive network status monitoring with effective alerts.
See 1 mentions

See Related User Reviews

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

Top Cons or Disadvantages of Intermapper

1. Licensing Issues
Users found the previous licensing issues for Intermapper cumbersome, though recent changes have improved the experience.
See 1 mentions

See Related User Reviews

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you dislike about Intermapper?

The licensing for IM Remote were cumbersome until recently. Now, there is a shared licensing model and it's great.

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Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Hello Intermapper My Old Friend"
4.5/5
What do you like best about Intermapper?

The Intermapper live maps are infinitely better than any static Visio diagram, they are dynamically updated and show the network topology as "it is" as apposed to how it was "designed". Intermapper is capable of display a large amount of information in an intuitive form on a small piece of screen real estate. In our office it is often the centerpiece of design and planning conversations. Changes to the network are visible in 30 seconds resulting in fast trouble diagnosis. Additionally, the Flows component allows for layer 4 traffic identification to determine which machines and applications are consuming bandwidth. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

User permissions must be set per map, there is way to group users but no way to group maps so if you have many users and many maps with different security needs it can be extremely difficult to keep the permissions straight.

I wish there was a way to curve the lines... Review collected by and hosted on G2.com.

AT
Alfred T.
Sr. Network Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Intermapper is the first tool I deploy at every job I go into"
5/5
What do you like best about Intermapper?

Live graphical interface with WYSIWYG style live maps has saved me from updating dated VISIO diagrams. I can spot and resolve Layer 2 network problems using Intermapper at a much quicker pace than with any other tool I've used. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Intermapper has improved over the years. They've added a queriable database for SNMP data as well as Netflow. I wish they could add more features to the Netflow component so that you can query data in a more robust fashion. Review collected by and hosted on G2.com.

Dan G.
DG
Dan G.
Director of Service Assurance and System Operations
Information Technology and Services
Enterprise (> 1000 emp.)
"Good but needs to be more DevOps focused"
3/5
What do you like best about Intermapper?

Intermapper has come a long way, but it's main feature IMHO are the maps. Although they are manually configured (realistically), they can be nice and are a much cheaper alternative to things like OpenView etc. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

The pricing model is almost a deal killer in a large-scale production operations environment. Since you need to pay full-price for every new instance of the software, it makes testing/QA/deployment environments difficult to scale. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Fairly easy to use."
3.5/5
What do you like best about Intermapper?

This program is fairly easy to use for anyone who would like a program with basic functionality. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Lacks more detailed functionality that a larger telco may desire. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you so much for your review. I’m glad to hear you’ve found Intermapper to be easy to use.

We always value feedback on what we can do to make Intermapper better. We do have many customers at telecommunications companies who use Intermapper, and if there are specific functions that would help you as a large telco provider, please do share that with us by contacting support.intermapper@helpsystems.com.

BK
Benjamin K.
Senior Network Analyst
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Great program for monitoring server uptime"
4.5/5
What do you like best about Intermapper?

The software is easy to setup and configure for automatic alerts. The Flows add-in for InterMapper is great for digging into traffic. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

It took me a while to configure the smtp relay, but most of the issue was on my end. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Could not live without this product!"
5/5
What do you like best about Intermapper?

Ability to customize maps and monitoring, very stable performance. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

The browser map is great, but wish the back-end wasn't based on Java. Also, hard on website to add capacity on-the-fly. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you so much for your positive review. We have a lot of customers in the education space. I’m so happy to hear that Intermapper has been your tool of choice for network monitoring in school settings.

If you haven’t already, you can let our support team know some of your concerns so we can continue to improve Intermapper. Just email us at support.intermapper@helpsystems.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"It's ok I guess"
1.5/5
What do you like best about Intermapper?

It is not too expensive and the support team is ok. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Feel like I'm using windows 95 in 2017. The user experience could be improve a lot. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you for your honest review. We appreciate your feedback on the user experience. Our goal is to improve the user experience on an ongoing basis, and we are committed to making enhancements in this area in future releases.

Ryan S.
RS
Ryan S.
IT Operations Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Good product, and good customer service. "
3.5/5
What do you like best about Intermapper?

For those that want service monitoring, but don't want to deal with nagios, or zabbix, this is definitely a good product. Also has probes that neither of those other options have. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Cost. The feeling that I when I request features they never seem to get implemented. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Awesome Network Monitoring Utility"
5/5
What do you like best about Intermapper?

Ease of Use and It's so precise !

We had serious network issue and consistent outage,

and We could NOT find the cause for the issue as our network stack is complex.

We were using couple of traditional motioning frameworks, But NO use with that.

One of our folk suggested intermapper, and we were tried it,

and It helped us to find the cause for network issue.

It's an awesome network utility and every company must have it.

I strongly recommend this product.

Thanks,

Bommuraj Paramaraj Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I think , The pricing is negative side !

apart from that, everything is great.

I personally love this product. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"would recommend this product"
3.5/5
What do you like best about Intermapper?

I like the interface traffic statistics on the intermapper. it's very useful. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I find the interface was too confusing at first. when I was introduced to it however and played around , it's easier. we're still in process of adding devices and refining it however. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thanks so much for your review, and being willing to recommend Intermapper to your friends and colleagues.

If you have any specific questions about how to use Intermapper, make sure to check out our Knowledge Base, where you’ll find how-to content, forums, and our user and developer guides. Our support team is also happy to help.

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