--- title: Intermapper Reviews meta_title: 'Intermapper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Intermapper works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-10-07' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

Intermapper Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the comprehensive monitoring capabilities of Intermapper, enabling proactive network management with effective visual alerts. (2 mentions)
Users value the easy-to-implement monitoring of Intermapper, enabling proactive management of network status effortlessly. (2 mentions)
Users value the efficient monitoring services of Intermapper, enabling proactive network management with clear visual alerts. (2 mentions)
Users praise the effective alerting system of Intermapper, enabling quick identification of network issues and outages. (1 mentions)
Users value the data accuracy of Intermapper, enabling proactive network status monitoring with effective alerts. (1 mentions)
Users found the previous licensing issues for Intermapper cumbersome, though recent changes have improved the experience. (1 mentions)

Top Pros or Advantages of Intermapper

1. Comprehensive Monitoring
Users appreciate the comprehensive monitoring capabilities of Intermapper, enabling proactive network management with effective visual alerts.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

2. Monitoring
Users value the easy-to-implement monitoring of Intermapper, enabling proactive management of network status effortlessly.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

3. Monitoring Services
Users value the efficient monitoring services of Intermapper, enabling proactive network management with clear visual alerts.
See 2 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

4. Alerting System
Users praise the effective alerting system of Intermapper, enabling quick identification of network issues and outages.
See 1 mentions

See Related User Reviews

Scott R.
SR

Scott R.

Mid-Market (51-1000 emp.)

4.5/5

"Simple monitoring tool that can give you quick vision on your networks and servers"

What do you like about Intermapper?

Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl

5. Data Accuracy
Users value the data accuracy of Intermapper, enabling proactive network status monitoring with effective alerts.
See 1 mentions

See Related User Reviews

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you like about Intermapper?

Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to

Top Cons or Disadvantages of Intermapper

1. Licensing Issues
Users found the previous licensing issues for Intermapper cumbersome, though recent changes have improved the experience.
See 1 mentions

See Related User Reviews

TP

Tom P.

Enterprise (> 1000 emp.)

5.0/5

"Intermapper and Intermapper Remote"

What do you dislike about Intermapper?

The licensing for IM Remote were cumbersome until recently. Now, there is a shared licensing model and it's great.

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Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Fantastic Network Monitoring Product"
4/5
What do you like best about Intermapper?

Exceptional monitoring product that uses a variety of probe types such as SNMP and WMI to monitor devices on the network. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Not every device has a probe available in which case you will need to create a custom probe which can be very difficult if you know nothing about how the Intermapper probes work Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you so much for your review! It’s great to hear Intermapper is helping you respond more proactively to network events.

We will be releasing a new probes library soon where you can find and download probes from other Intermapper users. We hope this will make it easier to find the probe you need, and create new ones as well.

Geoff B.
GB
Geoff B.
Network Analyst
Utilities
Mid-Market (51-1000 emp.)
"Intermapper is the main tool I use for looking at the network and managing my routers and switches."
5/5
What do you like best about Intermapper?

I like the ability to set up a double click action on devices. That way I can log right in to routers and switches with Putty or open a webpage for a UPS or RDP to a server. I also like the charts. I use them to look at bandwidth utilization on WAN links over time. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I'm not crazy about flows as they just show you top N. I also can't always find a probe to monitor SNMP on certain devices. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Good product"
3.5/5
What do you like best about Intermapper?

Network monitoring is really good and simple to setup. Ability to create new "probes" in pretty much any language and add them into the application. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

User interface is very out dated. The HTML it generates is also a bit outdated and it doesn't always render properly (refreshing the page usually solves this). Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

I’m glad you’ve found Intermapper easy to set up and are benefitting from the ability to create your own probes. In terms of the user interface, we are working on it and are committed to making ongoing updates here. Thank you so much for your feedback.

Dan P.
DP
Dan P.
Network Engineer
Building Materials
Enterprise (> 1000 emp.)
"Nice Product"
4/5
What do you like best about Intermapper?

We don't use Intermapper for its traditional use. We simply have it monitor our sites for up/down/slow. It works well for this. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

There could be more options for how it will be displayed and more icons that will change color depending on status. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Hi Dan. It’s great to hear that Intermapper is working well for you. Thank you so much for your review.

With mapping, you do have the option to upload icons of your choosing. As long as you follow the format of the files we allow per our product documentation, they should change color just like the ones built-in to the product. If you have other suggestions on what you’d like to see with display and icon options, please do contact our support team at support.intermapper@helpsystems.com.

Gary H.
GH
Gary H.
Network Administrator
Computer Networking
Mid-Market (51-1000 emp.)
"Intermapper - I rely on it for constant network status"
5/5
What do you like best about Intermapper?

I like best the notifications I receive via email for network conditions that may need my attention. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

What I dislike most is having to manually update changes in my network infrastructure. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Hi Gary. Thank you for leaving a review! I’m happy to hear that Intermapper is helping you maintain business continuity and resolve problems more quickly.

In terms of configuration changes, we’re really not a network configuration management tool and don’t offer the ability to push out configuration changes to your network through Intermapper. Let us know if that’s not what you’re talking about here, and we can try to help.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Intermapper review"
3.5/5
What do you like best about Intermapper?

Ability to see node up/downs at a glance. I also like the right click helper apps when doing simple trouble shooting. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

It is a bit clunky when setting up new sites. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you so much for your review. If you have more feedback on what specifically you’ve found to be clunky, please get in touch with our support team at support.intermapper@helpsystems.com, and they can help you out.

Mike B.
MB
Mike B.
Technical Operations Manager
Small-Business (50 or fewer emp.)
"Great Network Management Software"
5/5
What do you like best about Intermapper?

Its visual, just load it on a PC and monitor your entire network visually. Or get it setup to email you if something goes wrong. You can customize your alerts to up/down or by CPU. Memory, or Network usage and you set the warning points. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Not much to dislike, sometimes it can have problems that an update fixes but thats the same with any software. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic, affordable tool, a little bit behind in user interface"
5/5
What do you like best about Intermapper?

It works! Reports, Flows and L2 are great modules. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

Not "enterprise" GUI, modules sometimes seem to be different applications (aren't they?), maps are disconnected from each other. Eventual failures in layer 2 discovery and several in Mac OS client. Review collected by and hosted on G2.com.

Response from Product Marketing of Intermapper
Edit edit

Thank you so much for your review! It’s great to hear that you would recommend Intermapper to friends and colleagues. We are continually working to update and enhance Intermapper, and we do appreciate your feedback on areas you want us to improve. If you have any specific issues you’d like help with, you can always contact our support team at support.intermapper@helpsystems.com .

Kevin M.
KM
Kevin M.
IT Systems Team Lead
Entertainment
Mid-Market (51-1000 emp.)
"Network IT professional who uses intermapper"
3/5
What do you like best about Intermapper?

The live network views, the map shows these dots and will change colors based on link usage. It is a great way to get a visual overview of you whole network and performance pain points. It uses SNMP which is great and easy to setup. It is also quick to setup and work with - all very WYSIWG editing. It does support servers but feel its biggest strength is networking gear Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

It has an older interface and lacks support for more advancing monitoring like power shell checks. The remote console can be hard to work with so most of the editing to the maps should be done on the server itself which can be hard if you have multiple admins. Also by default it does not have a great historical report or graph. We ended up using another monitoring software to keep track of the server performance and use intermapper mainly for network awareness Review collected by and hosted on G2.com.

KB
Kevin B.
Network Engineer
Computer Networking
Enterprise (> 1000 emp.)
"Intermapper Network Monitoring - cheap effective way to monitor your entire network with SNMP "
5/5
What do you like best about Intermapper?

I am able to monitor my entire enterprise network...over 650 switches and routers effectively. Have different MIB traps that allow me to see many different aspects of the environment. Many mib coders are writing new traps for different equipment so there is something available for newer platforms. Review collected by and hosted on G2.com.

What do you dislike about Intermapper?

I am unable to monitor the Link connections itself. I would like to be able to monitor different traffic on a link between switches, but have yet to find a Mib that will allow me to do so. Review collected by and hosted on G2.com.
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