Generated from real user reviews
See Related User Reviews
Scott R.
Mid-Market (51-1000 emp.)
4.5/5
"Simple monitoring tool that can give you quick vision on your networks and servers"
What do you like about Intermapper?
Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl
Tom P.
Enterprise (> 1000 emp.)
5.0/5
"Intermapper and Intermapper Remote"
What do you like about Intermapper?
Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to
See Related User Reviews
Scott R.
Mid-Market (51-1000 emp.)
4.5/5
"Simple monitoring tool that can give you quick vision on your networks and servers"
What do you like about Intermapper?
Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl
Tom P.
Enterprise (> 1000 emp.)
5.0/5
"Intermapper and Intermapper Remote"
What do you like about Intermapper?
Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to
See Related User Reviews
Scott R.
Mid-Market (51-1000 emp.)
4.5/5
"Simple monitoring tool that can give you quick vision on your networks and servers"
What do you like about Intermapper?
Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl
Tom P.
Enterprise (> 1000 emp.)
5.0/5
"Intermapper and Intermapper Remote"
What do you like about Intermapper?
Using Intermapper has allowed us to be more proactive while monitoring network status. The use of visual and audible indicators means we don't have to
See Related User Reviews
Scott R.
Mid-Market (51-1000 emp.)
4.5/5
"Simple monitoring tool that can give you quick vision on your networks and servers"
What do you like about Intermapper?
Intermapper is an easy-to-implement SNMP monitoring tool. Deployable on most common platforms (PC, Mac, Linux), it allows your IT department to quickl
The fact that we don't have to wait for a phone call to let us know a network segment or server went down. Review collected by and hosted on G2.com.
The aging, older Graphical User Interface. Review collected by and hosted on G2.com.
From the time we deployed InterMapper into our network. We are now InterMapper alert before clients login tickets of outages. To us this tool has been an amazing SNMP networking invention. The Maps and the live alerts are simply amazing Review collected by and hosted on G2.com.
I would like to see a more versatile way of designing maps. I think the current setup is limited. I would also like to see when access to Intermapper can be availed from any location without the need for a separate license. I say this because we have a geographical wide network and we are highly mobile and would love to hire Intermapper from wherever we go Review collected by and hosted on G2.com.
Thank you for the 5-star review! We're glad you're enjoying Intermapper. I wanted to suggest our Quick Start Guide - there's a video on customizing maps and a section on how to personalize a map: https://www.helpsystems.com/landing/intermapper-quick-start-guide. Or please contact support on https://community.helpsystems.com/ so that we can help you. We’d also love to speak with you about product enhancement requests or other issues.
Regards,
Ashley from HelpSystems
The ability to push scripts to multiple devices across the network is one of Intermapper's most potent tools. Review collected by and hosted on G2.com.
Sometimes the probes can be sensitive and report false positives. Review collected by and hosted on G2.com.
Ease of setup. Mostly visual interface. Customizable map very useful for showing topology as well as up/down. Review collected by and hosted on G2.com.
No web interface (to be more accurate, web interface isn't as capable as client software). Review collected by and hosted on G2.com.
It was very easy to draw my maps and start monitoring all main devices which fall under my responsibility Review collected by and hosted on G2.com.
It is sometimes not all that easy to configure some specific monitoring detail but in a very short time I managed to set them Review collected by and hosted on G2.com.
Graphical view of network. I like being able to see the device relationships. Review collected by and hosted on G2.com.
The lack of probes for the equipment I use. I don't have time to develop probes. Review collected by and hosted on G2.com.
Straightforward initial setup, very reliable, valuable alerting. Review collected by and hosted on G2.com.
No substantial dislikes - anything negative I have experienced has been climbing the learning curve to refine the alerts. Review collected by and hosted on G2.com.
The ease of use, the ability to rapidly develop maps and add devices, and then refine those maps over time as your own knowledge of what you need to know changes over time. Review collected by and hosted on G2.com.
The instability of the Remote Access client. It crashes out every few weeks. Review collected by and hosted on G2.com.
I like Intermapper's ability to visually map your network. It monitors many aspects of a network's health in an easy to read format. Review collected by and hosted on G2.com.
The interface is feature rich so there are a lot of options to work with. Usually the defaults are fine though. Review collected by and hosted on G2.com.
The most helpful feature is the ability to highlight multiple devices at once. Review collected by and hosted on G2.com.
The language used to create probes is very difficult to use. Even after using Intermapper for years, I still have difficulty with it, and it's hard to configure it to minimize false positives. Review collected by and hosted on G2.com.
Thank you for taking the time to review Intermapper. I shared your concerns with our support team. I also wanted to suggest our Quick Start Guide - there's a video on creating customized probes as well as a technical guide on how to create and troubleshoot probes: https://www.helpsystems.com/product-lines/intermapper/quickstart/probes. Or please contact support on https://community.helpsystems.com/ so that we can help you. We’d also love to speak with you about product enhancement requests or other issues.
Regards,
Ashley from HelpSystems
